Ashley Troutman has been working with patients to better their hearing in the Columbia area since 2015. She and her husband are both from Lexington, South Carolina, where they currently live and are raising 3 beautiful children. Ashley is a licensed Hearing Aid Specialist, experienced in evaluating all types of hearing loss, and dedicated to helping patients and families understand and work through the aural rehabilitation process. She is passionate about helping her patients hear all the amazing sounds of life through the latest and best technology that hearing aids have to offer.
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Read 27 verified patient reviews for HearingLife - Columbia! Their average review score is 4.78 () from 27 reviews.
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“I was seen in a timely manner
On a date I had requested. The receptionist greeted me cordially and Ashley gave me the hearing test, explained my results and made necessary changes to my aides. I have been a client for years and have always gotten excellent care. ”
Wilma R. of Columbia, SC 04/28/2025 Review submitted online
“Excellent customer service. Nice and clean.”
Lillian G. of Columbia, SC 09/08/2024 Review submitted online
“Ashley has treated me with kid gloves, not to say that everyone hasn't been very helpful and professional. The Real 1 rechargeable hearing aids are my first pair and they have really made a big improvement in my life and hearing. If your on the fence about getting some hearing aids HearingLife will take of you, I highly recommend them. ”
George W. of Columbia, SC 05/10/2024 Review submitted online
“The ladies are friendly and helpful ”
Brenda L. of Columbia, SC 04/11/2024 Review submitted online
“Great people. Had me squared away and hearing better. I would recommend giving them a try if you need hearing aids or need testing for them”
Hideki T. of Hopkins, SC 12/16/2023 Review submitted online
“I have always felt that I get all the help I need. Ashley is wonderful to work with!”
Sharon L. of Blythewood, SC 12/16/2023 Review submitted online
“I was seen recently regarding batteries in my aides. I was seen promptly by the very courteous staff and a solution was found. ”
Wilma R. of Columbia, SC 10/08/2023 Review submitted online
“Very good service.”
William M. of Hopkins, SC 09/28/2023 Review submitted online
“Thank you for such great service!”
John H. 09/07/2023 Review submitted online
“Ashley was thorough in assessing and explaining the status of my hearing. She provided options from which I could make choices with confidence. The entire staff was friendly and helpful.”
Gwen T. of Columbia, SC 08/07/2023 Review submitted online
“Friendly staff! Very professional!”
Sharon S. of Camden, SC 04/30/2022 Review submitted online
“Ashley was very attentive she listened, assessed and gave me great alternatives.”
Vanessa R. of Columbia, SC 12/06/2021 Review submitted online
“I was very pleased with the way Ashley presented options for my hearing. She is a keeper.”
Lonnie T. of Spartanburg, SC 10/07/2021 Review submitted online
“I was greeted upon entering the office, and I was seen at my appointment time. Staff were very kind, courteous and efficient. A very good experience. ”
Wilma R. of Columbia, SC 06/08/2021 Review submitted online
“Date of visit: 4.19.2021
My visit from out-of-state turned into one longer than I had anticipated. As such, my hearing aids needed replacement parts. Krystal Salter assisted me with integrity and grace. She provided the tools I needed to get them back to working and she did so expeditiously. Thank you, Krystal, for providing excellent patient care me!!!! ”
Roslyn C. of Lawrenceville, GA 04/19/2021 Review submitted online
“Mr. Lem Harsh was exceptional! He performed thorough hearing tests on me, and he was totally articulate in his explanations. He concluded with the great news that I did not manifest hearing loss! As a teacher, this was quite encouraging to me. At the end of my appointment, he did not charge me a penny! I highly recommend this clinic to anyone.”
Lauren R. of Columbia, SC 10/10/2020 Review submitted online
“My son needed his hearing aide checked and Mr. Lem Harsh was able check it and do a simple fix at no charge. Great work!”
Wilma R. of Columbia, SC 08/03/2020 Review submitted online
“Coming for a hearing or device check-up is always a good experience. The technicians and doctors are kind, concerned, helpful and well-informed. Thank you. ”
James C. of Columbia, SC 03/09/2020 Review received via mail
“I had an ear opening experience from a nice source. ”
Phyllis Q. of Columbia, SC 11/18/2019 Review received via mail
“It was very pleasant being there. I have to use a walker and was assisted when I entered the office and during my visit. All of my needs were met promptly. ”
Wilhelmina K. of Columbia, SC 03/08/2019 Review received via mail
“I was very pleased with the services at the Parklane Hearing with Mrs. Lori B. This is a very professional office from the time you enter from the front desk person, Ms. Crystal to the Specialist. Mrs. Lori was just awesome in her presentation as well as tests performed. She explained everything in its entirety and the cost along with specials that was currently being run to help with costs. Unfortunately, we were not able to financially purchase at this time the Oticon digital hearing aids. due to our current medical and financial obligations, but, appreciated her courteous and professionalism in conducting and describing to me the joy in being able to hear, as well as the dynamics surrounding the loss, and the world of hearing one gains in having a device such as this to aid in restoring what I have missed hearing for over 20 years. I would highly recommend this healthy hearing center as one of your choices of places to consider when shopping for hearing aids. Just wanted to say “Thanks."”
Marvin G. of Columbia, SC 03/04/2019 Review submitted online
“Who wants to admit their hearing is declining? How many times can you say "Whatcha say?" before people around you realize you have a problem. Alot of questions swirled around my mind the day I came in. Not to mention the slight embarrassment. Then I met Mrs. Barbery, She greeted me with a smile, and immediately made me feel comfortable. She didn't do anything extravagant, She was just personable, and reassuring at a time when I needed it.
The product is amazing, but the staff is what will keep me coming back to this location.
Thank you guys!!”
Michael S. of Columbia, SC 03/01/2019 Review submitted online
“My experience was very good! ”
John S. of Blythewood, SC 01/15/2019 Review received via mail
“Very good.”
Francis W. of Columbia, SC 01/08/2019 Review received via mail
“Sue was excellent, had some good information about more advanced hearing aid. ”
James W M. of Blythewood, SC 01/04/2019 Review received via mail
“I went to the Palmetto hearing on Parklane Rd. today for a scheduled appt. This is the first visit since The original Palmetto Hearing moved to Camden. The original staff that I had visited for years was no longer at the Parklane location. Upon entering the Parklane office I was greeted by a very nice receptionist. I have asthma, and cancer. There was a strong air freshener plugged into the reception office. Immediately I began to have an asthma attack. I put a scarf over my nose and mouth. The receptionist was very concerned & offered to put a chair away from the small reception area. I ask for a separate room to sit in, but was told no, they did not have one.
I had arrived 30 min. early to be sure I was on time. After waiting 15 min. The audiologist came out, looked at me and ask what I was doing there. The receptionist told here I had arrived early for my appt. The audiologist argued with the receptionist , and continued to talk down to me. This appt. had been set 2 weeks prior. The audiologist became very upset, and told me that I did not have an appt., that my appt. was in Camden. I live in Lexington, and had driven to the office where I made the appt. Again the receptionist spoke up & told her that I did have an appt. I ask the audiologist if she could take me earlier due to the asthma attack. She became very indignant and said no, that she was going to eat lunch & I could wait outside in the cold. I told her I just would not come back. She said that was fine with her.
I was there just to have my battery checked. She was rude, crude & very none professional. The former staff never treated me in this manner. I am very dissatisfied with this audiologist. This practice is not a part of Palmetto Hearing.
”
Connie W. of West Columbia, SC 12/12/2018 Review submitted online
“I have used Palmetto Hearing for several years! They are awesome! I visited several other hearing specialist places but none came anywhere close to Palmetto in genuine care, courtesy, and professionalism! I recommend them without any reservation whatsoever!!
They are the best!”
Danny V. of Cayce, SC 01/31/2018 Review submitted online
Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.
Clinic details
Your hearing is our expertise
HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates over 650 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Linked are a few locations for your convenience but a complete list can be found on our website.
Our Columbia office is located on Forest Drive
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Hearing care services
We offer complete services including:
Hearing tests and evaluations
Hearing aid sales
Hearing aid repairs
Hearing aid fittings
Hearing aid accessories
Assistive listening devices
Product demonstrations
Batteries and supplies
Contact us for a complete list of all services provided at this location.