Dr. Abby Connell has been improving the lives of the hearing impaired for over 22 years. She has extensive experience with adult and pediatric audiological evaluations, hearing aid fitting and service, tinnitus evaluations and treatment, and cochlear implant candidacy evaluations and programming. She received her Doctorate in Audiology from A.T. Still University and Arizona School of Health Sciences. Dr. Connell received her Masters and Bachelors of Science at the University of Georgia.
When she is not helping people hear the world again, Dr. Connell is a dedicated mother of two sons.
Rebecca Royse, AuD
Audiologist
Rebecca Royce is a licensed audiologist working with Dr. Connell helping people seeking hearing care from our Charleston office. She is knowledgeable in the latest technology in hearing devices so she can guide you to the product that works best for your individual needs.
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Read 45 verified patient reviews for HearingLife - Charleston Ashley River! Their average review score is 4.89 () from 45 reviews.
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“Abbey and her staff are always helpful and considerate. The level of care is always the best. I have never had to wait past my appointment time , they get me in and out which is important to me. Keep up the good work!
Regards,
”
Mark V. of Johns Island, SC 05/29/2025 Review submitted online
“Abby Connell has a well run office and staff are most helpful. Abby is very thorough in her testing. I am very satisfied. I have been going to her for 4 years.
”
Sara F. of Johns Island, SC 01/31/2025 Review submitted online
“Abby was awesome. She was able to explain things to Nick in such a way that he understood and could ask questions. She was also able to fix his tinitis as well as adjust the hearing aid to make my voice acceptable to Nick to hear without pain. I couldn’t be more pleased ”
Nick B. of Charleston, SC 08/13/2024 Review submitted online
“Quick and fixed my hearing aid Great office ”
Susan R. of Oceanport, NJ 06/07/2024 Review submitted online
“I’ve been a patient for years. I opted for the Lyric Hearing Aids. I chose these for several different reasons; vanity, worn 24/7, invisible in the ear, can bathe/swim with them in.
The downfall for the Lyrics is, first and foremost, is the annual expense. When I first decided on the Lyrics, one of the reasons I decided on them —I was told by the original audiologist that the annual cost would never increase. Unfortunately, that has not been true.
I would love to see the Lyrics available in Digital form.
I do love my Lyrics and I really enjoy seeing Abbie Connell, my Audiologist, every six weeks or so. She has been very patient with me and my tons and tons of questions! Her staff is equally patient, helpful, and friendly.
I would certainly recommend this team to anyone wishing to inquire about hearing issues they might have!!!
”
Margaret J. of Charleston, SC 04/19/2024 Review submitted online
“Very friendly staff. Dr. Connell is very knowledgeable and help me with a difficult condition. I was impressed with the overall experience.”
Henry P. of Summerville, SC 02/27/2024 Review submitted online
“ One is served by a very knowledgeable and experienced staff, particularly the audiologist, all of whom are also polite, friendly, and helpful. I cannot imagine a better place to go for hearing aids or for their maintenance, and for the continued monitoring of one's hearing.
”
John S. of Johns Island, SC 02/07/2024 Review submitted online
“I LOVE at his place. As someone who has had a lot of hearing aid’s this is hands down the BEST a place to go. Everyone is so nice and helpful and they take the time and explain things to you.. I give them a 10++ if it was a option.”
Errol H. of Mcclellanville, SC 11/23/2023 Review submitted online
“Superb service. They have gone above and beyond to assist me with a defective hearing aid that was under warranty. They aren’t done yet since the manufacturer has still not completed their repair.”
John H. of Hollywood, SC 10/06/2023 Review submitted online
“An excellent experience. ”
BRYAN S. of Mount Pleasant, SC 09/07/2023 Review submitted online
“Service above and beyond. You'll always receive the best care from Dr Connell and the staff. They are attentive to your individual needs.
I would reccomend their service to everyone.”
George A. of Charleston, SC 08/17/2023 Review submitted online
“The staff is knowledgeable, friendly and efficient. Dr. Connell listens to questions and comments and responds to each one. She does not seem to be rushing to "finish" your appointment and get on to the next one. Her recommendation that I upgrade my (six-year old) Phonak hearing aids to get the benefit of recent improvements turns out to be spot-on.”
Dan E. of Charleston, SC 06/24/2023 Review submitted online
“Anytime I have been to HearingLife I have been treated with the upmost care. Whether I come for check up or product to keep
My Hearing aids in good shape have been treated awesome. The ladies at the Desk are very caring.”
Dorothy R. of Charleston, SC 06/06/2023 Review submitted online
“Very good!”
Don H. of Charleston, SC 05/11/2023 Review submitted online
“Took the time to explain the different hearing aid options and why I needed them. Received a through hearing test and showed me the results and how an aid would benefit my hearing.”
Bill E. of Charleston, SC 04/14/2023 Review submitted online
“Very friendly and efficient ”
Ruth R. of Charleston, SC 04/14/2023 Review submitted online
“I have always received prompt and thorough visits. My last visit was excellent and Audrey explained my issue very well and what I needed to do at home. ”
Ann M. of Charleston, SC 04/10/2023 Review submitted online
“Dr. Abby Connell is absolutely the most caring and knowledgeable person I’ve ever been to. She makes sure she understands your needs and then meets them accordingly. She is down to earth and very easy to talk to and understand.”
Marcia S. of Charleston, SC 03/23/2023 Review submitted online
“My experience at the 1543 Ashley River Rd. office was outstanding. The service was professional and caring .”
richard V. of Johns Island, SC 06/09/2022 Review submitted online
“Brought my mother in for a visit about a week ago. The front desk was very informative and helpful with my many questions I had as it relates to my mother. ”
Wanda C. of North Charleston, SC 05/27/2022 Review submitted online
“Dr. Abby Connell changed my life! I had been told for years that nothing could be done to help my tinnitus but Dr. Connell proved otherwise!”
Lynn W. of Charleston, SC 05/21/2022 Review submitted online
“Very patient with me
Thanks. A Lot”
Roy C. of Charleston, SC 01/20/2022 Review submitted online
“I saw Dr. Rinker today as a new patient to her. I found her very professional as well as personable. ”
Kathy T. of Mount Pleasant, SC 12/15/2021 Review submitted online
“Dr Rinker and staff were competent professionals, which is hard to find these days. I was educated about my hearing loss and given options, I even was allowed to try the aids in the office what a difference. They are number one in my book. ”
Toni D. of Charleston, SC 09/24/2021 Review submitted online
“Thank you, Dr Connell for fitting me into your busy schedule. The tweaks you made are working great. Thank you!”
George A. of Charleston, SC 09/14/2021 Review submitted online
“Representative could not answer questions about the warranty and could not really explain the product.”
Raymond N. of Hollywood, SC 09/01/2021 Review submitted online
“My visit on August 12th was great!
Latonia is very nice! Dr. Abby really cares about helping people hear & has really good advice Thank you!”
Stanley P. of Johns Island, SC 08/19/2021 Review submitted online
“Today I had an excellent first visit with Dr. Abby and I’m so encouraged to now be getting my hearing care from this very knowledgeable, professional, and friendly office. She and her office staff gave me a feeling of confidence and trust and I’m looking forward to years of hearing care with this office. ”
Diane T. 08/03/2021 Review submitted online
“We were very impressed with the professionalism of the receptionist , and the doctor with our appointment on today. And we will be back and I will also tell others about Carolina hearing thank you and continue to do the great work that you're doing.”
Earthalee W. of Charleston, SC 07/12/2021 Review submitted online
“What a delightful experience it was for me today, July 7, 2021 when I met for a long-overdue appointment with Dr. Abby! Latonia and Dr. Abby welcomed me back like a long lost friend! Basically, I had to return to the "starting gate" since the pandemic had kept me restricted and sheltered at home for more than a year's time. Thank you so much, Dr. Abby, for making "Remediation" very comfortable for me! YOU are a patient coach and a fantastic teacher!!! Re-Learning with you was indeed FUN! And...I LOVE your "hot pink" eyeglasses!!! Fun and classy touch. See you soon.
”
Dee L. of Summerville, SC 07/07/2021 Review submitted online
“Thorough and professional exam, and consultation regarding best hearing aid device choices.”
James B. 06/20/2021 Review submitted online
“Outstanding service. Genuine concern for your hearing issues. Highly recommend!”
William M. 06/17/2021 Review submitted online
“Customer services was great. The staff was professional, courteous and excellent with their time. Informative and I would recommend others.”
Contrenia H. of Charleston, SC 04/26/2021 Review submitted online
“I felt like I was constantly in a fog and finally had my hearing checked and to my surprise, I wasn't hearing at full range. So, I was given some temporary hearing aides and I was so alive and able to hear everything!! The service I received was excellent. I recommend Carolina Hearing - Charleston to everyone. ”
Rosemary K. of Charleston, SC 03/29/2021 Review submitted online
“Love product and attention by staff and Dr. Abbey, easy to talk to and very efficient and professional.”
Charles S. of Charleston, SC 04/25/2019 Review submitted online
“Highly recommend!”
P. J. of Charleston, SC 04/12/2019 Review submitted online
“Very professional and caring. ”
JoAnne B. of Charleston, SC 02/07/2019 Review received via mail
“Dr. Connell was wonderful. She quickly diagnosed my problem and corrected it. Well worth the drive from Summerville. Thank you so much.”
H. Patrick C. of Summerville, SC 02/05/2019 Review received via mail
“My experience has been superb with Carolina Hearing Services in Charleston. Too bad the review format only allows a maximum of 5 stars! This is the kind of service that you always hope for, but very rarely get. I could write a long description of the things that make this audiology practice head and shoulders above others I've dealt with but the most appreciated (and rare), is the genuine desire (and ability) to get my hearing problems solved as well as humanly possible. Never in a rush, always explaining the cost vs benefit of each decision. Another plus for this retired engineer is that Dr. Connell is thoroughly knowledgeable about the design of the hearing aids themselves.
It's also a pleasure to interact with Latonya who runs a very friendly, professional front office.
We all would love to have our teenage ears back again but failing that, Carolina hearing in Charleston is pretty close.
”
John H. of Charleston, SC 12/28/2018 Review submitted online
Official Response from HearingLife - Charleston Ashley River:
“Thank you very much for your kind words John. We are so happy that your visit went well with us here at the practice. We are happy to see you live your life in better hearing.”
Received 06/17/2019
“Dr. Abby is very patient with me. I went so very long with a hearing deficiency so I find it difficult to explain what I hear and don’t hear or how what I hear sounds.
I chose Lyrics because, unfortunately, vanity played a huge role in my decision, and I did not want a hearing aid that was visible. The Lyrics work great for me!
Thank You Dr. Abby and staff for putting up with me!”
Patsy J. of Charleston, SC 12/04/2018 Review submitted online
“My appointment with Carolina Hearing Services on Nov 15 was really an eye opener about my hearing. Dr Abby Connell was friendly yet very professional. She explained the extent of my hearing loss after the test she put me through. Showing me grafts of the sounds I hear and don’t hear. Lucky for me they have a hearing aid with such high technology it would help me understand speech in loud background noise, which l knew l had a lot of trouble with. She also explained the care and maintenance of my new hearing aids.
The first conversation l had with someone other then my wife, left me amazed, that I understood every word spoken. The first restaurant experience after that was close to a miracle.
Thank God for Carolina Hearing Services and Dr. Abby Connell. ”
Thomas P. of Washington, DC 11/22/2018 Review submitted online
“Warm environment. Greeted with a friendly and ongoing smile by receptionist. Prompt, professional, knowledgeable audiologist. Explained to me what she was going to do, did it, and provided me with the results and what the results meant. Scheduled me for a follow up visit in one year, but assured me that if anything changed before that time, to come back in. I felt good when I walked in and felt even better based on the way I was treated when I walked out. Highly recommended and you will not be disappointed.”
Myrtice B. of North Charleston, SC 09/26/2018 Review submitted online
“Dr. Connell is very professional in every aspect. She took ample time to do the testing and explain options. I feel very comfortable with her and would recommend her highly. ”
Deanna R. of Mount Pleasant, SC 09/26/2018 Review submitted online
“Very informative meeting. I liked the one on one approach. I received an excellent breakdown on what’s available in the hearing aid world.”
Lee J. of Bluffton, SC 07/24/2018 Review submitted online
“Visit was very pleasant and not a long wait. Hearing aid was repaired in a timely manner. All employees were courteous and professional. Doctor explained in a through and easy to understand way the options and new technology now available in hearing aids.
”
Tommy B. of Andrews, SC 07/23/2018 Review submitted online
A message from HearingLife - Charleston Ashley River:
Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.
Clinic details
Your hearing is our expertise
HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates over 650 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Linked are a few locations in the Lowcountry for your convenience but a complete list can be found on our website.
Our Charleston office is on Ashley River Rd in a light blue building with a white ramp. We are next to Wisteria Place and across the street from Palmetto Glass and Mirror.
Photos
Hearing care services
We offer complete services including:
Hearing tests and evaluations
Hearing aid sales
Hearing aid repairs
Hearing aid fittings
Hearing aid accessories
Assistive listening devices
Product demonstrations
Batteries and supplies
Contact us for a complete list of all services provided at this location.