Hearing Group - East Wichita

“AJ really took the time to explain my hearing aids. I never felt rushed and he put me at ease. I can’t believe how much better I can hear and how I hardly notice I’m wearing anything - they are light as a feather. Great experience!”

“I have visited the east office of Hearing Group for my 91 year old uncle . AJ has been so helpful to us. He stayed late one visit to accommodate my uncle, who is in a wheelchair and has mobility issues. I had to stop by the office without an appointment for an issue with one of the hearing aids. AJ took time from his schedule to evaluate and repair the problem which was so appreciated since I come from Kansas City. AJ and his staff do an excellent job, and their customer service is amazing.”

“I highly recommend Hearing Group. They are very professional, excellent customer service and listen carefully to your concerns. The testing was state of the art and they explained in detail the results of the tests. ”

“Hearing Group has very good customer service and I enjoy the friendliness and explanation about my new hearing aids”

“This is an excellent business. Personable and professional, the staff is very thorough and welcoming. A great experience, could not be happier with my hearing aids and the service provided!!!”

“I give the hearing group and absolute a rating. They have gone above and beyond the Realms of service for me. I loved my hearing aids when I got them last May a year ago. In November I lost one and I couldn't afford to replace it. Well when I called just before my service was up they told me I could still replace it. It's so nice to have two hearing aids again and you know they're very good hearing aids. I would suggest if you need hearing aids at least let them test you and talk to them.”

“I was very pleased with the service from Hearing Group. Natalie was very professional and efficient even though I was a day late for my appointment. After 16 months with hearing aids, I couldn’t ask for better service. ”

“Had my mother’s $7000 hearing aids for just over a year. Both aids had to be sent in for repair. After the first year they require a service plan of minimum 198 for just one year in order to get them cleaned or even sent in for service. After spending this much money they should be cleaned once a year for life. They want 65 for cleaning and 145 to send in a product under warranty. Had to shell out 260 for service plan. We have no problem with the employees at the desk and technician but product and policies are inferior. The hearing aids after adjusting still don’t take away the noise when in a dining room. Very disappointed.”

“I went in to have my hearing aids worked on. I was very pleased eith the resuts!”

“Irma was very helpful. Removed wax from my ears and reset my hearing aids. Thank you for a great experience. ”

“I have had great experience at the Hearing Group office. I was impressed by the professionalism, kindness and thoroughness in testing and explanation of the staff.”

“Very poor service, opened two stores within 30 minutes from us. Got a lot of customers in the area then closed down and moved two hours away. Spent a bunch of money and have trouble getting service. Do not recommend them!”

“My experience with the Hearing Group has been great, Natalie, Sierra and Jesse made it very easy and enjoyable.”

“Picked up my new hearing aids today. Great and thorough process from intro to testing to selecting to delivery and set up.”

“Courteous and helpful staff. Knew just what to do with a minor problem. ”

“She was very professional and explained the usage of hearing aides in detail. We were very pleased with her service.”

“Staff is very professional, knowledgeable and pleasant and helpful. ”

“Great work and service.”

“The people & the quality of their products, are second to none. I glad that I chose this group. When it comes to my hearing care, they are always professional and very helpful.”

“Stacy is amazing. She made it so easy for me to begin my journey back into the hearing world. I am very glad I chose TruHearing for my hearing aids. I am hearing sounds I missed completely before. Thank you Stacy for your kindness and encouragement. ”

“Excellent product, great staff, reasonable prices!”

“Great service! Very helpful!”

“Stacy was excellent to work with. I have found the hearing aids that will solve my severe hearing loss. *Pt. Update Dec. 23 2024 - Stopped to leave a Christmas gift and the staff took time to clean my hearing aids. Always helpful!”

“Visit could not have been better. AIDS were perfect and exam was thorough. Better than a national chain. Experience and fit could not be better. ”

“I went in to get a new tip (?), the part the part that fits down in my ear, replaced. It took less than 5 minutes. Everyone was pleasant and efficient.”

“Spotless and interesting lobby. Congenial and knowledgeable specialist with a welcoming personality in a simplistic but attractive setting. Wonderful choices of hearing devices and cool display arrangement. Detailed and thorough hearing test with comprehendible results. Snappy processing of insurance and then purchased product. Convenient and quick appointment delivery. Will visit again. ”

“I have been very happy with my experience with Hearing Group, East Wichita. I was given a thorough exam as to the condition of my ears and what my specific hearing needs are. To begin wearing hearing aids is an adjustment, but my questions were satisfactorily answered and I have been happy with the hearing aids. With the good service I feel free to get in touch with them any time I should need to.”

“I highly recommend The Hearing Group. They are so helpful & friendly. It’s always been a pleasant experience when I go there. They are thorough in evaluating your needs. ”

“Nice folks. Excellent results.”

“Excellent service! They were able to adjust my hearing aids for additional hearing loss plus managed some other issues I’d been having. Very friendly and personable staff ❤️”

“Great people to deal with ”

“Very personable and caring. Wanted to be sure you knew how to use and care for your hearing aids before leaving store. ”

“New hearing aid user. They are very helpful. I had no problem with anything they did/have done. The 4 is because I am not a big fan of hearing aids, but I had to have them. Too much loss to interact well with people. I'm not sure what average is. Yet. All in all, it has been a positive experience.”

“I’m very pleased so far, the testing that was done, prior to ordering the hearing aids, was excellent , more extensive than others I’ve had before. I have only worn the actual hearing aids for a few hours, during those hours, I’ve felt comfortable with them and best of all, I’m hearing better, the outside noise doesn’t seem to be a factor, I will know more as time goes by and I get used to wearing them. Thank you.”

“impressed, I was in and out in less than 20 minutes. The staff was very friendly and fixed my problem quickly.”

“The entire staff is always very friendly. The service I received was excellent.”

“I have had a great experience getting hearing aids. They are so friendly, knowledgable & helpful. If you have a problem, they are just a phone call away. A very pleasant experience. I highly recommend them for your hearing needs. ”

“I have had hearing aids since 2002, and had always went through another provider. This was my 1st experience with The Hearing Group on the east side. Everything was great about the experience. The business was clean, everyone there was courteous and knowledgeable. Highly recommend them.”

“After experiencing another brand of hearing aids and subsequent service we at least have a reference point by which to give an accurate review. We found Amy the receptionist to be extremely welcoming , knowledgeable and just downright perky. As to Jesse we were so very pleased with his knowledge and commitment to finding and fitting the correct device and program for us specifically. We came away from his office hearing already on a level heretofore not experienced and with the confidence that we had his full support in continuing our hearing journey. Please give them an opportunity to take this walk with you, you’ll not be disappointed.”

“HG is very customer friendly and Jessee is always very helpful.”

“Jesse is well trained to help you through the process of purchasing and using hearing aids. Their office staff including Aimee are also well trained and courteous. Great place to do business ”