Hearing Group - West Wichita

“It has been 3 years that I have had my hearing aids and the customer service has remained at the highest level. HG text me and lets me know when it’s time for any update or testing is needed. They take care of me!”

“They're the best. ”

“I always get the attention that I need to help with my hearing loss. Great staff. I just wish I had gotten hearing aids sooner.”

“Thank you Maya, Irma & Isaiah for your warm welcome, courtesy, respect and professionalism. The entire staff treats you so kindly. Maya listened attentively, did not make me feel rushed and answered all my questions and concerns. Any adjustments to hearing aids were quickly taken care of. Maya also patiently explained how to care for aids in simple, easy terms. I would highly recommend this HG staff to everyone! Excellent job! ”

“This place is amazing. Friendly and knowledgeable staff. ”

“My appointment was for hearing aid cleaning & ears cleaning & as usual, Irma was her usual kind & helpful person. Also, Irma’s son was working in the office today & he was very professional, polite & helpful, also. The service is always the same; caring & helpful!”

“ If you're searching for expert hearing care in Wichita, Hearing Group at Maize and Maple is the place to go. Kara is dedicated to providing state-of-the-art hearing aids and personalized service to ensure every customer finds the perfect solution for their needs. Their service was exceptional, and my new hearing aids are amazing.’ Thank You Kara.”

“I was so frustrated with issues regarding my hearing aids. After Irma & Jesse determined the issues, it didn't take long to get things corrected. They were so professional & did an excellent job getting me on the right track, even though I hadn't made my purchase from them. These people are top notch - no reason to look any further! I am certain you won't find anyone better. ”

“Excellent experience. Staff welcoming and ready to help. Explanation of testing at each part of the testing. Very pleased with my whole experience. I can hear the birds chirping!!! - September Update - I have been very happy with my experience. Friendly, professional, and knowledgeable. Takes the time with me and shows me what I need to know for best results.”

“Kara at the West Wichita office is amazing!! She is kind, caring and understands Very thorough and knowledgeable in your evaluation. The entire staff was wonderful. If you suffer from hearing loss or feel like you’re in the early stages you need to see Kara. After once week with my new hearing aids I have almost eliminated the word what from my vocabulary Highly recommended ”

“They were so ready to help with every aspect of acquiring my hearing aids, and now that I have them, they are there to service them. I am very happy with the service they provide. Thanks.”

“So helpful and knowledgeable about the products to assist in better hearing. I give them top ratings. ”

“I had a great experience ”

“I am happy with my hearing aids they help me hear”

“Love my hearing aids thank you so much.Would definitely refer Hearing Group to other people.”

“I am grateful that I chose this location to have my hearing test and eventually my hearing aids. These ladies are friendly, accepting, professional and knowledgeable. Thank you!”

“Irma & Kara are both very kind & wonderful to work with. Very knowledgeable about hearing aids UPDATE - 05/2025 - My hearing aid broke & Kara had me drop it off & she fixed it the same day & I got it back fixed. She is a jewel. ”

“From inquiry. To appointment and testing. To order and receiving. To program them. And with my Medicare advantage, there was 0 out of pocket. Kara was a great clinician and person from start to finish. Very satisfied I am! August 2025 UPDATE Very nice and customer centric. They go the extra mile to make sure you are fully satisfied.”

“I’m a first-time user of hearing aides, so I was totally uninformed and even a bit anxious. The Hearing Group (Kara has my account) was friendly and professional. The hearing test indicated some hearing loss and I selected my hearing aides that day. In about a week, I was fitted and trained on how to use them, and I’m very pleased with the entire experience. I don’t usually give high ratings, but my experience with The Hearing Group earns very high commendation.”

“I had a really good experience. ”

“I got my new hearing aids a week ago and what a difference. My old ones were about 6 years old and were at the max for the technology. Irma suggested the new resound hearing aids and what a difference. I can hear stuff that I haven't heard for a long time. West Wichita store is great, staff is so friendly and Irma is very knowledgeable about all the technology for hearing aids. Thank you Wichita West hearing group. Irma is number 1”

“I missed a lot not hearing correctly all my life. It is great to hear what I was missing. Having Grand Children, I did not want to miss conversations with them. Money well invested and always get great reviews too. Great people to work with.”

“The service was excellent, fast and efficient!”

“The staff is very knowledgeable and helpful.”

“great job. very satisfied with my hearing aids and the hearing group staff”

“Very customer oriented, listened, and answered all my questions.”

“Everyone was great! My hearing aid was repaired in minutes and the price was reasonable. Can't think of any other place I would want to do! Thanks, ladies!”

“Excellent care and attentive. Thanks Irma!!”

“Super Service. Enjoyable experience. Highly recommend.”

“Irma couldn’t have been more helpful. She not only Solved my problem, but gave me additional instructions for future reference. Highly recommend. ”

“Ms. Sage was a very personable lady. Received excellent service, everything was explained in detail including the paperwork. Love the hearing aids!”

“My experience with the West Wichita office was way past Expectations ”

“Irma did the hearing testing & worked with me to get the hearing aids I needed six years ago! I have always received great service from Irma at the West Wichita Hearing Group location. ”

“I am a new customer to Hearing Group. I have worn aids for over 20 years. Irma is the first person to fully explain the extent of my hearing loss so that I could understand. She is very professional and patient in answering my questions. She adjusted my aids to help maximize my ability to clearly hear once again. I would highly recommend The Hearing Group and Irma Sage to anyone in need. ”

“They have always been very professional at HG group whenever you call for an appointment and at the office for service on your hearing aids. Irma does a great job and services for the client with there hearing aids and always has answers for any questions that you may have about HG Hearing. ”

“As always, Irma provided exemplary service per my needs to adjust my aids for improved performance. She is consistently professional, competent, and pleasant!”

“Irma was really great to work with she’s very knowledgeable and customer friendly you can ask questions and she listens and explains everything ”

“Irma Sage was wonderful at explaining everything! She was extremely warm and professional.”

“I appreciate Irma's patience and professionalism very much. She is a definite asset for HG, taking extra time even when she is busy, to explain functionality of the aids. Keep her happy HG !! **October 2024 Update** Had a few issues with my aids over the past few weeks, all have been taken care of by Irma and her new assistant Kara. Very professional, friendly and easy to get along with. HG is lucky to have them. Thanks ladies.”

“As usual, She listens to your concerns and takes care of them. Very happy with them.”

“Irma always takes care of my needs. She is very professional and answers any questions I might have. ”

“I appreciate Irma very much! She was an excellent sales person years ago & takes excellent care of my needs during regular check-ups. She’s a definite asset to H. G..”

“Really happy with my new aids and appreciate my training with Irma - she’s so patient and enjoy her sweet personality.”

“Irma does an excellent job explaining and making sure we are all on the same page. We have gone to her for several years and are always very satisfied with her help. She does an excellent job!!”

“Irma done a great job. Even though I have been wearing hearing aids for several years she made me aware of many things I did not know. She did a great job from start to finish on the full process. ”

“As I have learned to expect, Irma never fails to exude professionalism, respect, competence, and a willingness to spend the time a patient appreciates! On a scale of 1—10, she earned a 12 from me!”

“My visit to HG, with Irma, was consistent with all previous visits, completely satisfactory. She remains professional in all respects: competent, personable, well versed in hearing aid language, skilled in aid cleaning, and willing to answer all questions . I continue to recommend HG and Irma with no reservations!”

“Irma is so professional and knowledgeable. Credit to HG”

“Great experience. Irma is wonderful”

“Always excellent service from Irma”

“I couldn’t be more pleased with the service and care I get from Hearing Group, especially Irma, who is just amazing. My every need has been taken care of at Hearing Group. ”

“I just got my new Unitron hearing aids from Hearing Group at the West Wichita office and they are incredible. My old devices were about 10 years old and the technology improvement on my new ones is amazing. Irma at the West Maple location in Wichita was incredibly helpful, professional, and extremely kind and courteous. She answered all my questions during the testing phase, set up my new hearing aid’s Blue Tooth function which links them to my phone, and explained everything in a very understandable and patient manner. She is the best and I am extremely satisfied. I highly recommend The Hearing Group, this location, and Erma.”

“Predictably, consistently, professionally, and personably Irma provided the promised check up and update on my aids. Visits with Irma reinforces my confidence in Hearing Group for my hearing aid needs, exemplary.”