HearingLife - Shrewsbury

“Crystal did my original testing for the hearing aids last year. Very professional and very knowledgeable! I recently had to come for products and work to verify my questions on why at times I had to restart my adapters. They recommended to restart phone every so often and make sure extra apps are closed. They even reconnected to my phone to make sure no issues there. Great front desk! Thanks, Jim”

“Leslie and her team are very professional. My hearing exam was well explained and thorough. I am confident and glad to say they are my hearing team!”

“Walk-in clinic hours are very helpful to get issues resolved without scheduling an appointment”

“I went during Walk-In Hours. My problems were handled efficiently, quickly, and pleasantly. I recommend HearingLife to everyone who asks me about my hearing loss.”

“Great service and friendly staff”

“On Wednesday 3/29/23, I was seen by Eva for a hearing test. She presented very professional and knowledgeable when explaining the results of my hearing test. Eva was very respectful, pleasant, and nice to talk with. I was completely satisfied with her service. She is a very nice person.”

“I was so lucky to be seen on a federal holiday, and by Krystal, who is unbelievably good and helpful. I was in a panic as my ear had bled after a doctor had cleaned wax out. With her usual expertise and grace she showed me on the computer how it looked and told me all what to do. What a gift she is ..and fun!!!”

“My experiences over the years with HearingLife, have always been extremely pleasant! I've seen pretty much the entire staff at one time or another. Always a great experience. This last time I saw Krystal again and again, very friendly, courteous and knowledgeable. all questions were answered and you are never rushed. Highly recommended! ”

“I had a really bad experience in another hearing aid company in N.H. I saw Eva at Hearing Life in Shrewsbury Ma She was fantastic and I was amazed how knowledgeable she was and able to help me through a difficult time with my 1 sided hearing. I was tested and she explained in detail everything I needed to know about all my options and was extremely helpful. Thanks for helping me make all the right choices, I can hear again so much better now! I will only come here for future hearing needs.”

“I was very pleased with the service I received on April 29th. The staff was very careful with the virus precautions. They were very professional and helpful. Krystal, the hearing instrument specialist was very pleasant and knowledgeable. She listened to my hearing problem and was able to have a solution for me that has been very good. I recommend HearingLife for anyone who has a hearing problem and wears hearing aids.”

“Saw KRYSTAL WITH SOME ROUTINE QUESTIONS WHICH SHE ANSWERED CLEARLY AND THOROUGHLY. GREAT KID…UPBEAT AND KNOWLEDGEABLE. WANTS TO HELP AND DOES.”

“Krystal is a great employee. She has a great personality. She performed my hearing test in an efficient manner. Explained everything to me. She checked and cleaned my hearing aids and explained the newest aids available. Great visit!!”

“Krystal is the best. She was able to reprogram my aids and I now can hear things I have not heard since my 1st set of devices. Krystal knew exactly what to do. My hearing aids are now doing what they should have been doing for the past 3yrs. Let’s hear it for Krystal!”

“I saw 2 hearing specialists Krystal on July 9, and the other specialist ( I wish I could remember her name) on July 16. Both were very knowledgeable and informed me about all my options . My experience was excellent. I already have my hearing aids and I am learning to wear them. Thank you. ”

“My appointment was excellent ! Both aids went out. They were simply blocked . Krystal corrected the problem and gave me a full hearing test. Krystal is the greatest ! ”

“I always get prompt responses to any problems I have with my hearing aids. The staff are very knowledgeable, friendly, helpful and compassionate.I have recommended many friends and family to go here. ”

“I went to see Dr. Soiles for a "tune up" of my hearing aids since I haven't been hearing as good as before. After she adjusted them, I was immediately hearing better! She explained everything she was doing and when I left I was feeling quite happy with the experience!”

“I have been going to hearingLife for years (including when it was New England Hearing Instruments) and I have always received exceptional service. Leslie has always chosen the best type of hearing aids for my type of deafness. She also is up on the latest information regarding technology for the deaf and how deafness affects the brain.”

“My appointment was very informative. Dr. Leslie Soiles was professional and gave her time to explain thoroughly the concerns I had with my new hearing aids. She’s great and I highly recommended. ”

“I have been going to HearingLife for several years and have been very pleased with the services that they provide. The staff are very friendly and knowledgable about the field of hearing aides. I have recommended friends to this practice and they are as pleased as I am. ”

“Excellent patient relations. All procedures clearly explained. Appointments carefully scheduled. Minimal waiting to see the doctor. ”

“Friendly helpful people and great service.”

“I consider myself an excellent technician. I never felt as though I needed any help with my hearing aids. I went in for routine supplies and came away with a far better performing aid. The staff recognized needed repairs, preformed them and sent me on my way, all in five minutes. The next day I called trying to understand why my aids were preforming so much better. They explained to my delight. So nice to see real professionalism.”

“The folks were very helpful and very nice ”

“Staff is always friendly and courtesy. Always greet you with a smile. They listen and never rush you when you have questions. They have special hrs for walk in repairs.”

“I needed to replace 9 year old hearing aids. Crystal, whom I've known for a number of years, put me through a test, then carefully explained my options. I was able to purchase replacements at a good price with my health insurance coverage. Service and support at that office has been terrific!”

“First appointment at the Shrewsbury office. Excellent.”

“I’ve always gotten the best care and service. I came in for my appointment and all of my insurance was taken care of and I had a thorough hearing test and left with a new hearing aid. I’ve been going here for years and this office is always helpful and cordial and during this pandemic they are following every safety regulation. Highly recommend. Five stars”

“I have been working with Dr. Soiles with my 87 yo mother. I cannot recommend someone more highly. You will find her to be one of the kindest most knowledgeable person you have met. She has been so great with my mom and improved her hearing significantly. ”

“Straightforward and they explained what they were doing. It was easy.”

“She was wonderful. The doctor is very nice and has great knowledge. She wears hearing aids herself, so that made me feel really comfortable that she knew what it was like to wear them and put them on and all that sort of stuff since I've never been through that before.”

“The communication was very fluid.”

“How they explained it, they explained it very thoroughly ”

“She's courteous and she took us in on time and she explained everything and all went well. It's what I'm looking for. The staff was friendly and made you feel welcome. Some places you walk in and look at you like ok. ”

“They are very competent. ”

“It went well and the people were very nice. ”

“Very knowledgeable, nice. ”

“She was very helpful and proffesional.”

“I like the care and personal attention I received.”

“Very clear and knowledgeable.”

“She was very professional, knowledgeable and friendly.”

“They were very knowledgeable.”

“They helped me with what i needed.”

“Very attentive.”

“They were very nice!”

“The decorations were nice.”