Davis Audiology - Grove

1011 Grove Rd Suite A1 Greenville, SC 29605

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(864) 686-8338

Staff

Photo of Kacey Shaffer, AuD from Davis Audiology - Grove

Kacey Shaffer,
AuD

Audiologist

Dr. Kacey Shaffer hails from the small town of Fairfield, Pennsylvania, located just 15 minutes from historic Gettysburg. She earned her Bachelor's degree in Speech-Language Pathology and Audiology from Clarion University of Pennsylvania and went on to complete her Doctor of Audiology (Au.D.) degree through the Northeast Ohio Au.D. Consortium (NOAC), a collaborative program that includes the University of Akron, Kent State University, and the Cleveland Clinic. In addition, she holds a certificate in Animal Audiology from the University of Cincinnati.

Dr. Shaffer completed her externship at CarolinaEast Ear, Nose, and Throat, where she gained comprehensive clinical experience across the full spectrum of audiology. She is a fellow of the American Academy of Audiology and an active member of both the American Speech-Language-Hearing Association and the South Carolina Academy of Audiology. She holds audiology licenses in both North Carolina and South Carolina.

Now residing in Mauldin, Dr. Shaffer enjoys spending her free time outdoors, running or walking, reading, experimenting with new recipes, and relaxing with her cat, Gannon.

Location

Clinic location map Driving Directions

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 65 verified patient reviews for Davis Audiology - Grove! Their average review score is 4.86 () from 65 reviews.

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“New patient. Very helpful getting an appointment and assistance when my hearing aid needed repair. Now assisting me select new aids for my needs. June 2025 Visit - Staff has knowledge and experience to find the best solution.”

ROBERT C. of Simpsonville, SC   
12/03/2024    Review submitted online

“Very helpful,knowledgeable,friendly and courageous. Would highly recommend them.”

Tony P. of Spartanburg, SC   
04/09/2024    Review submitted online

“Receptionist was friendly and nice. Dr. Ashley Loeb met with me at the appointment time. As this was my first visit she asked me several questions about my hearing and tinnitus. She checked my ears. A hearing test was done. She explained the results to me and answered my questions. She was very nice and easy to talk to. I was introduced to Sherry who went over the hearing loss with me and asked about my life style to help determine the hearing aids best for me based on my hearing loss results. Sherry was also nice and easy to talk to. A very pleasant experience for my first visit to an audiologist. ”

Tommy M. of Inman, SC   
03/01/2024    Review submitted online

“Customer service has declined significantly since my last visit. The Audiologist did not even introduce herself. This was a 6 month checkup recommended by them. Though informative my ears were not looked at or cleaned. We really only discussed how her hearing aids were the ones I should buy when on my own I bought hearing aids that work well and were in my price range. My take from the appointment was nothing was done for me except pay them $85 for nothing. I won’t be returning and wouldn’t recommend them.”

Ward G. of Duncan, SC   
02/19/2024    Review submitted online

Official Response from Davis Audiology - Grove:
“Dear Ward G., I am sorry to hear of your experience and can assure you the intent of the Davis Audiology team is to provide excellent patient care and support patients' hearing healthcare journey. I appreciate you taking my call today and allowing me to offer a resolution to this issue in an attempt to improve your experience and satisfaction. If at any time you need any further assistance regarding your hearing healthcare, please feel free to email me at brittany@davisaudiology.com or call the office at (864) 655-8300. Thank you, again, for your feedback and allowing us to resolve your concerns. Brittany Morris- Director of Operations”
Received 02/27/2024

“She took time to check my ears for obstruction and cleaned them for me. I explained to her my hearing problems so when she checked my ears she not only cave me a hearing test she took time to simulate the problem I was having to help me decide on hearing aids.”

william P. of Inman, SC   
01/15/2024    Review submitted online

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Clinic details

Hear Your World

Davis Audiology takes pride in their patient-centered approach and listens when their patients speak of the challenges they face daily due to hearing loss. The professionals at Davis Audiology offer comprehensive hearing evaluations and will work with you to find the best solution for you. The staff is trained in the latest technology and offers a wide selection of hearing aids from the top manufacturers. They offer personalized follow-up care to be certain that you remain completely satisfied with your hearing.

We now offer four locations to choose from! Please see our website for all locations in the Upstate!

Hearing care services

We provide a full list of comprehensive hearing care services including:

  • Hearing evaluation/testing, diagnostic hearing exams are provided to gather all necessary information about hearing loss
  • Tinnitus (ringing/buzzing in ears) assessment and treatment options
  • Hearing aid sales including Bluetooth-enabled hearing aids 
  • Rechargeable hearing aids
  • Hearing aid evaluation, dispensing and fittings
  • Custom fitted hearing aids and earmolds
  • Assistive listening devices
  • Hearing aid programming and adjustments
  • Cerumen (earwax) removal
  • Custom earmolds and earplugs 
  • Hearing aid maintenance, repairs and cleanings
  • Battery and hearing aid accessory sales

Hearing Aid Brands Offered - 

  • Oticon
  • Phonak
  • ReSound
  • Signia
  • Starkey
  • Unitron
  • Widex
  • Lyric Invisible Hearing Aids

Here are some things we consider when selecting a hearing aid for you:

  • Your type of hearing loss
  • The severity of your hearing loss
  • Your ability to manipulate the device
  • Your lifestyle
  • Your budget
  • Your safety and security

Real Ear Measurements

During the fitting and programming process of hearing aids REM (real earmeasurements) is performed to ensure that hearing aids are programmed correctly. This verification is important regardless of the hearing aid manufacturer or type. Without the proper programming and prescription, even the most expensive hearing aid in the world can under perform. Each individual has different programming needs and  real ear measurements provide important information to your audiologist. This is an improvement in accuracy over older methods that relied on tweaking and further tests. During the hearing aid fitting and follow-up, real ear measurements ensure best practices for optimization of patient hearing aid satisfaction.

Custom earmolds, earplugs and hearing protection 

All of the options from Davis Audiology can be custom fit for the best performance:

  • Musician’s earplugs and monitors
  • iCustom: an addition to earbud/button style earphones to nullify loud sounds
  • DefendEar series: made for hunters and other outdoor activities
  • Occupational: mandatory for several hard labor industries
  • Surf/Swimmers: floats on water and also prevents water from entering the ear
  • Motorsport: stops wind buffeting when traveling at high speeds
  • Sleep: nullifies snoring and other environmental sounds while sleeping
  • Music: balances important tones without affecting the natural sound of music

Financing Options

  • Wells Fargo Health Advantage® credit card

Put an expert in your corner. Schedule your appointment with Davis Audiology today.

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Screen at home

Screen/test at home

 Remote hearing aid programming

Remote hearing aid programming

Masks worn here

Masks worn here

Ear cleaning

Ear cleaning

Clinic links

Hours of operation

SundayClosed
Monday9 am - 12 pm, 1 - 5 pm
by appointment
Tuesday9 am - 12 pm, 1 - 5 pm
by appointment
Wednesday9 am - 12 pm, 1 - 5 pm
by appointment
Thursday9 am - 12 pm, 1 - 5 pm
by appointment
Friday9 am - 12 pm, 1 - 5 pm
by appointment
SaturdayClosed

Visit our other locations

Davis Audiology - Greenville
4318 East North St
Greenville, SC 29615

View Details

Davis Audiology - Simpsonville
308 NE Main St
Simpsonville, SC 29681

View Details

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Screen at home

Screen/test at home

 Remote hearing aid programming

Remote hearing aid programming

Masks worn here

Masks worn here

Ear cleaning

Ear cleaning

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.