Dr. Amy Tomlinson has been an audiologist for over 25 years. She received her bachelor’s degree in Speech-Language Pathology & Audiology from James Madison University in 1993. She went on to pursue her master’s degree in Audiology from Radford University (1994). In 2007, Dr. Tomlinson earned her Doctor of Audiology (Au.D.) degree. Throughout her experience as an audiologist, Dr. Tomlinson has enjoyed working with patients and their families and/or friends to maximize their ability to communicate in a variety of challenging environments. Dr. Tomlinson believes healthy hearing is a priority for overall health and wellness. She enjoys being able to improve lives through hearing aids. When she’s not working, Dr. Tomlinson enjoys time with her husband, Dan, and three sons.
Nicholas Vickers, HIS
Hearing Instrument Specialist
Nicolas Vickers, Hearing Instrument Specialist (HIS), is a dedicated hearing care professional committed to helping individuals reconnect with the sounds that matter most in their daily lives. With a strong focus on personalized care, Nicolas works closely with each patient to understand their unique hearing needs and lifestyle goals.
Nicolas specializes in comprehensive hearing evaluations, hearing aid selection and fittings, and ongoing device adjustments and support. He takes pride in delivering clear education, practical solutions, and compassionate service to ensure patients feel confident and supported throughout their hearing journey.
Driven by a passion for improving quality of life through better hearing, Nicolas values building lasting relationships based on trust, comfort, and results. His patient-centered approach emphasizes long-term hearing health and customized solutions designed to help patients stay connected to the people and experiences they love.
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 34 verified patient reviews for HearingLife - Richmond Forest Hill! Their average review score is 4.76 () from 34 reviews.
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“Technician Nick was meticulous and informative, Fanta was helpful and professional, guiding me to a time I could get assistance.”
Tom H. of Glen Allen, VA 08/03/2025 Review submitted online
“Improved greatly. Appointments now with office. Staff very friendly and knowledgeable!”
Michael M. of Richmond, VA 03/03/2025 Review submitted online
“Dr. Amy and Ms. Fanta have been very understanding and patient with me about my hearing aid. Always willing to fit me in when my situation is out of control ”
John L. of Richmond, VA 10/31/2024 Review submitted online
“My dad is Dr. Amy‘s patient and I carry him back-and-forth for every visit. We love Dr. Amy and Fanta and love their patience with us and understanding.”
ethel g. of Richmond, VA 08/29/2024 Review submitted online
“Dr. Tomlinson and staff were wonderful!”
Teresa E. of Richmond, VA 03/24/2024 Review submitted online
“Dr. Tomlinson and staff provide comprehensive and friendly service. I’ve had hearing deficiencies all my life and I’ve never received better care. ”
Kim T. of Dunnsville, VA 12/13/2023 Review submitted online
“Dr. Tomlinson is an excellent audiologist. She is very knowledgable, patient, and professional. She listened to me to determine and resolve any issue with my new new hearing aids. I highly recommend her!”
Lorenzo D. of Colonial Heights, VA 12/02/2022 Review submitted online
“Shawna and Amy were amazing. Friendly and professional. My mom is thrilled with her new hearing aids. Thank you for making the process FUN! ”
Holly H. of Midlothian, VA 09/30/2022 Review submitted online
“Excellent staff , they working hard ”
Masoud N. of Henrico, VA 05/06/2022 Review submitted online
“Dr Amy and Shawna are a great team They truly care about their patients and do what it take to take care of them”
Pat Q. of Midlothian, VA 05/02/2022 Review submitted online
“I have been a patient for 13 years and the service has been excellent. Dr. Tomlinson pays attention to individual needs and tunes the hearing aids to meet those needs. I would highly recommend her to anyone who has hearing issues.”
Jean O. of Richmond, VA 03/31/2022 Review submitted online
“My mother has been a client for several years. The staff is very patient, skilled and thorough. The location and parking is very convenient. Easy to get an appointment when needed or service/repair during the daily service hour.”
Carol B. of Richmond, VA 02/21/2022 Review submitted online
“Appointment made quickly. Very professional and thorough examination. I’m very happy with my hearing aids so far. Dr. Tomlinson wanted to make sure she got it right before I left the office. ”
Sara W. of Henrico, VA 10/04/2021 Review submitted online
“Amy and Shawna are the very best!
I have dealing with them for 5 years now. They have always been very helpful, courteous and professional. I value my relationship with these two great ladies.”
Paul F. of Midlothian, VA 10/04/2021 Review submitted online
“No problems. No long wait. In and done.
”
James W. of Richmond, VA 07/06/2021 Review submitted online
“After 25 years of frustration with hearing aids, I'm delighted that Amy Tomlinson has worked a miracle in providing me with the first pair that has ever really been comfortable and improved my hearing enough to make wearing them worthwhile. Amy really listened to me when I explained my hearing difficulties and the problems I've had with hearing aids in the past, and tailored my new hearing aids specifically for me, carefully addressing every issue on my list, and continues to work with me if any fine-tuning or adjustments are needed. Amy Tomlinson has noticeably improved not only my hearing but the quality of my life. Highly recommend. ”
Jane K. of Richmond, VA 05/12/2021 Review submitted online
“Timely, well-organized, sensitive and responsive to my concerns. Very satisfying upgrade rating 5”
Jay B. of Richmond, VA 02/04/2021 Review submitted online
“Always available to answer question and make adjustments. I’ve been with them for over 10 years and know they offer the best in hearing devises and service. ”
Bill L. of Midlothian, VA 02/04/2021 Review submitted online
“ALL WENT WELL WITH PRELIMINARY VISIT. FRIENDLY AND PROFESSIONAL STAFF.”
charles B. of Richmond, VA 01/25/2021 Review submitted online
“Wonderful care!
Shauna could not be kinder or more helpful.
We are so grateful to her and Amy for all their expertise and concern. ”
Gancie L. of Midlothian, VA 10/28/2020 Review submitted online
“I am so grateful for the excellent service that Dr. Amy provided. She knew exactly what to do fix my hearing aid issues. I am so happy that I can hear without the awful feedback noises that I had experienced for months. ”
Renee M. of Chesterfield, VA 10/10/2020 Review submitted online
“Whenever I have had to get new batteries or have my hearing aid checked, Shawna has provided excellent and professional service. Dr. Tomlinson is a first rate professional.”
Bill O. of Midlothian, VA 07/08/2020 Review submitted online
“Had to stop by to get my hearing aid checked, the person at the desk went above and beyond. The service provided by the young lady at the front desk was excellent.”
Eileen R. of Prince George, VA 12/29/2017 Review submitted online
“My only complaint is that they need to allow their customers who need to have a hearing aid checked out due to problems more options for coming in than the 1 hour window in the middle of the day for walk-ins. I just called to try to get an appointment for this and was told that they only schedule appointments for hearing exams. Well, what about your current customers who need help? As I explained to the person who took the call, I wear hearing aids and I WORK. My work schedule does not allow me the freedom to leave to fit into your little 1 hour window for walk-ins. Also, I have done the 1 hour walk-in before and it is so backed up with people doing the same that I was there for about 2 hours, causing me to have to explain at work why I was late. You really need to consider your customers who need to actually schedule an appointment for having an aid checked. I understand you have "policies", but you can always change policies, especially if it is inconvenient for your customers. I also hate being treated as if I am asking for too much to ask to come in some time other that the appointed walk-in time. Are you more concerned with YOUR convenience or your customers? ”
Deanna J. of Richmond, VA 11/14/2016 Review submitted online
“They actually were nice and they checked out my ears and told me what was the problem.”
Isreal Z. of Richmond, VA 04/23/2015 Review verified by phone
“We worked with Dr. Tomlinson and she was very personable. She was very patient. I mean, she explained everything to us, answered all our questions. She was wonderful.”
Cathryn M. of Richmond, VA 04/15/2015 Review verified by phone
“I thought she was very knowledgeable and experienced! ”
Carol A. of Chester, VA 12/29/2014 Review verified by phone
“After purchasing multiple hearing aids from this company we brought in a pair purchased online to be programmed by Dr. Butts. Our dog had eaten a $3000 dollar aid and we found an affordable replacement online. They advertise free reprogramming of hearing aids bought elsewhere and then charged me over $600 to plug in her new hearing aid to her previous settings. It took less than ten minutes and he seemed obviously annoyed we had bought the hearing aid online, like they are only in it for the money. We will take our business elsewhere.”
Jessica H. of Richmond, VA 12/18/2014 Review submitted online
Official Response from HearingLife - Richmond Forest Hill:
“Dear Jessica, I can understand the frustration and anger of this parent. After forty three years as an audiologist with experience in a physician's private practice, twenty years at a University Medical School and eighteen years in my own practice, I have been frustrated and angered that parents of young children cannot find insurance or government assistance in paying for hearing aids. I hope that everyone reading this will contact their state and federal representative and support legislation that is now in congress to provide support families of children with hearing loss. The frustration that you thought was about the way you purchased the hearing aid for you daughter was really my frustration that I could not duplicate the performance of the hearing aid that I had fitted to her with the aid you got online.
I was relieved that I was able to diagnose the problem on the second visit and achieve a good result. My records indicate that you and your daughter were in our office on two occasions for a period of time that was over one hour. We had to replace a part of the hearing aid that was not appropriate and have guaranteed the part and the service for the next twelve months.
I am sorry about the typographical error on our website that led you to believe we were able to program any hearing aid for free. I am sure that you would agree that we could not stay in business if our patients bought aids online and then came to us for free programming. Our charge represents the cost of having the equipment, knowledge and full time staff to make sure that your daughter receives the best care possible and will have access to support going forward.
Children with hearing loss should have access to safe and effective hearing aids selected, fitted and supported by people trained at the graduate level and licensed as audiologists with offices accessible when problems occur. Only proper legislation requiring insurance companies to provide this care will solve this problem. In the meantime, we are forced to charge for our services in order to maintain the level of care that has served our community for eighteen years. Dr. Frank Butts, retired, Hearing Clinics of Virginia”
Received 03/19/2018
“The one on one attention is very good, very open. ”
Joe B. of Richmond, VA 09/24/2014 Review verified by phone
“They were very kind to my mom. They were also very knowledgeable and seemed to be very good at what they did. ”
Nettie D. of Richmond, VA 08/28/2014 Review verified by phone
“Professional, knowledgeable, and delightful to see! These guys have always been there to keep my aids and hearing in great shape!”
John H. of Richmond, VA 12/23/2013 Review submitted online
“They are professional.”
Hardeep k. of Woodbridge, VA 07/16/2013 Review verified by phone
“They were very kind and courteous.”
Eleni K. of Midlothian, VA 10/03/2012 Review verified by phone
“They were very professional.”
Richard C. of Richmond, VA 04/11/2012 Review verified by phone
A message from HearingLife - Richmond Forest Hill:
Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.
Clinic details
Your hearing is our expertise
HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates over 650 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.\
We linked a few VA offices for your convenience but a complete list can be found on our website.
Our Richmond office is located on the corner of Hawganaught & Forrest Hill, McDonald's on the corner of the shopping center.
Photos
Hearing care services
We offer complete services including:
Hearing tests and evaluations
Hearing aid sales
Hearing aid repairs
Hearing aid fittings
Hearing aid accessories
Assistive listening devices
Product demonstrations
Batteries and supplies
Contact us for a complete list of all services provided at this location.
