Alexandria Hearing Centers, Massa and Associates - Walker

“Only went to get a baseline on my hearing but Jessica was very kind and answered all the questions I had. ”

“Dr Jessica J. provides exceptional service. Testing is thorough, she listened closely while I explained my hearing problems, then educated me on hearing aids. My hearing aids have been life changing. I appreciate the periodic checkups an ongoing care very much. I highly recommend Dr. Jessica J.”

“Dr. Ann and her team are excellent. We have been fortunate to have been with Dr Ann for some time. She is always professional, efficient and friendly. I would give her 10 Stars if I could!”

“take aways from my 4:30 appt - last appt of the day the staff was pleasant, friendly and efficient. Dr Lienemann, answered all my questions, cleaned my devices. explained the level of my hearing loss. overall excellent experience.”

“Dr. Parro did an excellent job of testing my hearing and adjusting my hearing aids. She was extremely good at outlining my options. I know that if there are problems in the future, I would be able to return for an adjustment. ”

“Professional staff and unrushed visit. Answered all my questions and concerns with a thorough check up of my hearing aids. ”

“Excellent service (my PCP office took forever for a referral and the Massa staff worked hard to get my insurance to cover.)”

“Superb service. Very professional. friendly, pleasant, knowledgeable and very efficient.”

“On time, pleasant and professional. ”

“Had a problem with one of my hearing aids, drop in and saw one of the Docs and they resolved the problem within 5 minutes, no charge. Service was prompt and courteous.”

“I continue to receive exceptional care from Dr. Parro. She explains everything very well in a relaxed and pleasant atmosphere. I also found the office staff to be very friendly and helpful. ”

“Dr. Parro from Alexandria Hearing Cwnter is amazing at her job. She makes you feel completely comfortable and is very thorough in her exam. Her entire staff is fabulous, super competent and efficient. If you need an audiologist, definitely check out this practice. You won’t be sorry you did. ”

“Dr. Parro and her team have provided me with exceptional care and guidance for more than a decade. I appreciate how clearly she explains my test results and hearing aid options. She always presents multiple options to help fit my comfort level and lifestyle. She has made my hearing loss journey less frightening. I feel empowered to make decisions based on what’s best for me. It’s a true shared-decision making process with her and I’m very grateful. I highly recommend this practice. ”

“I received very good service at my recent check up appointment for my hearing aids! ”

“Dr. Parro continues to provide excellent service while being a pleasure to talk to during her appointments. She was able to solve the problem quickly and efficiently along with educating us on how to keep things working smoothly with the hearing aides at home. Many thanks again!”

“I saw Ann Parro for a hearing test and adjustment of my hearing aids. She is always thorough and professional. She creates a relaxed atmosphere and is always so pleasant to talk with. I highly recommend her!”

“As has always been the case, I had an excellent experience at Alexandria Hearing Centers, Massa and Assoc., on August 20th. I was seen promptly and Ann Parro gave me her usual, thorough care. I appreciate the professionalism and friendliness of the staff.”

“Today (8/20/24) I had my mid-year check on the performance of my Oticon hearing aids. Dr. Parro provided the most thorough and professional service that I can remember. In addition she was congenial in manner and answered all my questions.”

“The staff member who did my tests was very sweet, caring, and knowledgeable about her field, which she loves.”

“The team, be it Dr. Parro, or Dr. Perera, or Dr. Januszewski -- quickly pinpoint the issue and courteously take me into their confidence and take action. I actually look forward to my sessions at the Hearing Center. ”

“Dr. Parro is amazing! Super patient, extremely professional, and has helped me get used to using/wearing/maintaining my hearing aids. She answers every question, goes above & beyond (for example, calls the company that makes my hearing aids when questions arise), and I feel thoroughly listened to & valued as a patient! I highly recommend her! ”

“Always competent and attentive. Would highly recommend to anyone. ”

“Service was excellent!!! ”

“My first six-month checkup with Dr. Parro was wonderful! I've adjusted to my new hearing aids, and they work perfectly. At this appointment, Dr. Parro checked and updated them. She discussed with me some of the bluetooth settings about which I was confused, and patiently reviewed them with me. With the warm and welcoming office staff and Dr. Parro's expertise, I know I'm getting the best care! ”

“My appointment with Dr. Lienemann, audiologist, was excellent. She communicated with clarity about my appointment, and the test she was performing. She took the time to explain the results. The appointment with Dr. Nathan was also excellent. He encouraged questions, took the time to explain the needed testing. The office staff were very friendly, and accommodating. All in all, this practice deserves a 5 star⭐️⭐️⭐️⭐️⭐️”

“Personnel are pleasant and answered all my questions by explaining how my hearing aid works in connection to my question. Also they explain what and why the software needs to be updated at appointments. My appointment included supplies needed to keep my hearing aids working correctly. This. Is, in my opinion, a full service practice. I have been a patient for over 5 years and the care and service has not change. ”

“08 Aug 2023 - met with Dr. Stoup for a hearing test and evaluation. previously i had been receiving hearing care with audiology clinic at Walter Reed National Medical Center. Dr. Stoup discussed the results of the test and explained the types of hearing devices available. she showed the pricing options for the devices which included veterans' discounts. The staff was pleasant and welcoming. patients are well treated here. i've decided to continue use Alexandria Hearing Center as my hearing provided.”

“Dr Parro is wonderful. Always kind, patient and very competent professional. I say this being a senior and she is always so helpful. 5 plus individual ”

“I met with Dr. Perera (sp?) to pick up and adjust my repaired Oticon More Rechargeables after an accident. The repair was prompt; quicker than I expected. Dr. Perera reviewed my previous settings and made a minor adjustment for me after a helpful discussion. I discovered this shop by accident and immediately became a patient upon learning of their familiarity with Oticon. After a couple of years, I am completely satisfied with my decision. ”

“Dr. Perera gave me a VNG exam and a general audio exam this morning. Dr. Perera was very professional, cordial, helpful, and responsive to my questions. She was excellent in all respects. ”

“In for an adjustment on my hearing aids. Simple and quick! Everyone is always friendly and wanting to insure you are satisfied.”

“I have been receiving excellent care from Dr. Parro and staff for over ten years. They are highly professional, friendly, and caring. Dr. Parro takes the time to explain options on hearing aids, to instruct me in how to use them with my iPhone for instance, and offers tips on the best way to care for them. My husband has also received excellent care from Dr. Parro. He and I feel fortunate to be able to include Dr. Parro and her associates on our Care Team.”

“Friendly, professional staff. Best medical team and services.”

“Dr. Parro was excellent. Before my hearing test, she worked with me to get rid of some blockage in my ear. She involved me in each step of my care, giving me options, answering my questions, and checking my comfort level. She also engaged other members of her team, in case I may have needed their services. Dr. Parro is compassionate, knowledgeable, professional, and highly skilled. I'm glad she is part of my care team. ”

“The staff at Alexandria Hearing Centers was friendly and professional. Dr. Perera as precise in conveying information and instruction during my visit.She also answered all my questions succinctly. ”

“Dr Parro and the staff take excellent care of me and my hearing aids They showcDr Parro shows alotof interest in you and is a very caring doctor!”

“I had a very good experience and was finished within an hour. Very nice, competent staff.”

“Great customer service and attention. Highly recommended!”

“The most helpful and caring medical professionals (in any specialty) I have ever had the pleasure of receiving care. Dr. Parro and her assistant Noelle have "gone the extra mile" insure that I have THE BEST AUDIOLOGY experience possible. True "service beyond the call of duty"! ”

“Friendly, efficient, helpful and on time.”

“Dr Danner is so patient and wants to make sure you are 100% comfortable. She reassure you that everything will be fine and will adjust your aids until you feel comfortable. They go above and beyond to take the stigma away. ”

“Dr. Danner ran my test . She is very personable and professional. She explained the difference between the hearing aids available for my needs . Definitely would use her again .”

“Absolutely phenomenal practice. If I could give more stars, I would. In over 20 years of visiting hearing centres and audiologists in three countries (with 17 years wearing a hearing aid), this office is the best I’ve found. The team is really outstanding. From the front desk to the sound booth, everyone is highly-skilled, attentive, and accommodating. The office manager, Janet, went above and beyond in helping me navigate some fairly-complicated global insurance, and she replied immediately throughout the process. Clinically, I visited with Dr. Danner, and she impressed me from the start with her passion, dedication and professionalism. I needed to upgrade to two hearing aids (for the first time), and I never felt anxious about it. She explained my options and weighed the pros and cons of different routes clearly. Though I live abroad, I am thankful to call this office my US-based practice. If you’re on the fence about having a hearing test, or are simply checking reviews to shop around for options, look no further; just give them a call! I sure am glad I did.”

“After wearing hearing aids for a number of years, I was particularly pleased to find a practice specializing in my hearing aid brand. Dr. Danner conducted a thorough hearing evaluation, answered my questions, and provided guidance in maintenance and care of my hearing aids. The evaluation was thorough, professional, and extremely helpful. ”

“The staff here is always friendly and professional. They take genuine interest in their patients.”

“Courteous front desk. Also shown friendly instructions on changing wax filters . Excellent experience overall.”

“The Doctor and staff were very polite, professional and thorough explaining the process.”

“The doctor was very professional and polite”

“Love this practice! Been coming to them for many years and always helpful. Love Dr. Parro!”

“Staff were professionals & have done an excellent care during my visit.”

“outstanding for many years of service; always courteous patient oriented, and great teamwork with the privia group co located....”

“Very detailed in the exam. Explained the entire process of what was being tested. Sincere and attentive provide great customer experience. ”

“The attention and care given to testing, fitting, and adjusting the sound level of my new hearing aids was a good experience and greatly appreciated. I highly recommend Dr. Ann Parro.”

“Had an awesome experience haven’t had a hearing test since I was 15. Explained the results and everything and very nice from the front desk to the Drs. ”

“I was impressed with the loving care I received. I will surely return and also recommend you to others.”

“Caring professional staff. ”

“Dr. Hinds has helped me to re-establish myself as a university professor. I have profound hearing loss, and retired from teaching because of it. Thanks to Ann's expertise with prescribing the best hearing solution, I am back in the classroom. ”

“All the audiologist and staff have been amazing on my back to hearing journey. I have very early onset hearing loss and Dr Hinds is the most patient and professional health care professional I have ever met. She has been instrumental in me being able to adjust to wearing hearing aids and has had a huge impact on my quality of life. I would definitely recommend this practice. ”

“Anne Parro is incredibly patient with patients who use the wrong size buds, and digs them out with toothpicks. She also finds lost buds that I had no idea were there. Unfortunately, I know this from experience!! ”

“Care was excellent. Finally I am able to discern specific letters more readily.”

“Dr Parr took all the time I needed during my hearing exam. Her assessment was thorough and she was quick to follow up when I had additional questions. ”

“Dr. Parro and Dr. Nathan spent the necessary time with me, answered all my questions. They are great providers. I finally found the best help for my sinuses and ears. ”

“We recently moved to the area and needed to find audiologists. I found Dr. Hinds and the medical student to be very personable, knowledgeable and caring. My particular situation was very distressful and they took the best possible care of me. The following day Dr. Hinds was very thoughtful and phoned to check on how I was doing which was very special. I was also glad to see her supporting students. Highly recommend this group.”

“Personable, knowledgeable, caring audiologists. I've been going to this practice for over 10 years and now my husband goes as well. They are patient, explain everything with care to make sure that I can understand. And their staff is also pleasant to deal with and efficient.”

“Very kind and helpful personnel in the office. Every aspect including results were shared and explained to me. ”

“Great professional team and wonderful environment. I got there right on time and they helped me immensely. I initially went there for a second opinion and thank goodness I did. I was very pleased with the whole experience. Thank you so much.”

“I got this practice through my health insurance & l am so glad l did. I feel that l've found a professional group & that l've done the best l can with my hearing & hearing aids. Thank you Dr Kelley.”

“This group of audiologists is outstanding in many ways. From the friendliness of staff at the front desk to the way the doctors interact with patients, I felt comfortable participating in three tests that day. Dr. Kelly explained each test, telling me what to expect, before administering it. This definitely put me at ease! And she offered encouraging words to let me know I was doing everything right. My husband’s doctor is Ann Parro, who he raves about. ”

“ I would like to start off by saying that their entire staff is a class act. You walk into the waiting room, you were greeted with a smile and a hello and how are you - very friendly group. And as far as the three Ann’s go, they are three of the best and Parro is the leader of the pack. She is one of the nicest people you’ll ever meet. She makes you feel like family - always comfortable around her and the other two ladies, her assistants are also the same way. There’s not enough good words to describe how good Ann Parro is to her patients and how sharp she is about helping people with their hearing. I encourage anyone that reads this review to go and see Ann Parro and her great staff. I’d like to wish Ann and her staff - God bless them and may they always be there for everyone else. Thank you very much for all that y’all do.”

“This was my first hearing test/assessment and I was quite pleased with my experience. Clinic staff were friendly and courteous. Dr. Kelly was very professional and took the time to answer my questions and explain my options. ”

“I usually see Ann Hinds and she is very meticulous in making sure my hearing aids are adjusted correctly. I have been a patient of theirs for more than 12 years and will continue to see them.”

“Dr. Parro has been excellent in her care for my hearing and her suggestions for my hearing aids. My follow-up visits are particularly helpful.”

“This review expresses my deep appreciation for the expert and caring help received from Dr. Ann Hinds. She evidenced a concern for hearing challenged people that is extraordinary, and is a remarkably sensitive coach -- ensuring that users do in fact get the aids they need and learn how to manage them to get best results. I am quite happy with the hearing aids I received. ”

“I've been going to this office for a long time and they help me with any problem I have. It's the best. ”

“Dr. Parro is fantastic! She takes her time and explains everything. My experience has been absolutely the best. I highly recommend this practice.”

“I could not be more grateful to Dr. Hinds for the time and attention that she has given me. I did not realize, prior to getting my hearing aid, how bad my hearing had become and how much it affected me. There has been a significant difference not only with hearing improvement, but with overall sense of well being and a more positive attitude. I actually feel more motivated and much more focused. If you are experiencing hearing loss and have any doubts about hearing aids, don't. Check out Massa & Associates, they are the best!”

“I see Doctor Parro and she is excellent. Kind, patient and makes sure that I know and understand everything involved in getting my hearing aide (care of, cleaning, changing batteries) and the way to do all. She is always on time, patient, friendly and helpful. Front desk staff very friendly and helpful also. So pleased I have referred my daughter. Keep up the excellent work and the excellent customer service.”

“All your staff is just so friendly!!!! Katie is my doctor, she is really professional and is really fueled my need!!! thank you!!!!”

“This is an outstanding team of audiologists, who have been caring for my hearing problems for many years. I plan to continue under their care. Dr. Ann Parro has been the owner of the practice for about a year, following Dr. Massa's passing. The team has continued to provide outstanding service without a single hiccup in service. Dr. Parro recently began the process to fit my left ear with a new mold. I always look forward to a positive result from their actions. I had major surgery in both ears many years ago, wear hearing aids in both ears, and greatly appreciate the care that the team provides. I highly recommend the team to anyone who is of a mind to check the condition of their hearing level, quality, etc. Call today... don't hesitate.. Take it from me, you will be glad you do!!! Don't take even good hearing for granted. Thanks to all of the team members.”

“I've been a patient of Dr. Parro's for over a year. Her diagnosis and management of my hearing deficiency has been excellent. ”

“I cannot say enough great things about Dr. Kelly and her assistant Roger. Both were extremely professional and personable. They explained everything as the testing went along and made sure I comfortable. As a retired nurse, I must say that their execution of the testing was excellent. Top marks. And thank you.”

“I highly recommend Dr. Hinds. She addressed my issues and concerns directly and honestly. She was able to recommend a device that was best suited to my situation and allowed me to have a better quality of sound and hearing. She listens to your concerns and is thorough and professional. I have loved having her as my audiologist.”

“They were sensitive to my issue.”

“I liked their good attitude.”

“She was a nice person. ”

“Dr. Massa has been taking care of my hearing needs for many years. He is the epitome of expertise, professionalism, and patient care. To be able to hear to the best that I possibly can has always been his goal. Dr. Massa makes sure that I know exactly how to use and care for my hearing devices and follows up to make sure that everything is as it should be. I would miss out on so much of the hearing world without Dr. Massa. Thank you!”

“I liked everything about my experience there. They were very knowledgeable, very helpful. ”

“Excellent.”

“The Dr. was very alert and she knew the material.”

“She was very friendly and I liked that she gave me the results right away.”

“She was very knowledgeable and very patient.”

“They were really nice and quick”

“They were very pleasant and professional ”

“They were kind and they were friendly and skilled.”

“He was very professional and the service was very quick.”

“Very good at what they were doing and very professional.”