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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 146 verified patient reviews for Hearing Health Center - Naperville! Their average review score is 4.74 () from 146 reviews.
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“Ariana is a skilled technician, but also has a delightful personality, shows excellent patience, and fully satisfied my need for resolution of my hearing-aid use difficulty. Improvement was timely, and today's (day following her assist) hearing is amazingly improved. ”
“I went in to see Ariana because I was getting feedback in my hearing aids, she took the time to discuss when I was getting it, the sound I got and did some adjusting with the computer and then went through the process of cleaning, storing, etc. and gave me a new type of tip which blocks more noise in my ear canal. She was very caring and helpful.”
“The receptionist, Myrna, was very welcoming and sweet when we first entered. We felt very comfortable. In fact, Myrna, said her daughter’s name was the same as mine that made us feel right at home. Dr. Ying was very personal, very professional and understanding in regards to my particular medical situation. He addressed all my concerns in layman terms. I walked out of his office with a better understanding of my situation. ”
Received 05/14/2025Official Response from Hearing Health Center - Naperville:“Dear Kelly, thank you for your kind review! We are so glad we addressed any questions you may have had because your hearing health means so much to us.”
“The doctor was very thorough and explained every to me. I’m very satisfied with my new hearing aids.”
Received 05/14/2025Official Response from Hearing Health Center - Naperville:“Dear Christine, we are so happy to hear that you're pleased with your hearing aids and our services. We look forward to seeing you again soon!”
“when making the appointment I purposely said I wanted my hearing aids repaired when I got there I had to fill out papers give my med information and sign a paper about being responsible for payment when I went in the service room Mr. Ning started preparing me for a hearing test when I told him I brought my hearing aid for repair he completely ignored me so I went along a took the hearing test at the end took me into his office went out to geta new pair of hearing aids put them in my ears and told me it would be $7000 for them and he had another set for $5000 I then repeated my desire to have my aids repaired and Mr Ning said he thinks he would have to send it out at acost of $500 awful service would never purchase any thing from Hearing Health”
Received 05/06/2025Official Response from Hearing Health Center - Naperville:“Dear Joseph, When we send a hearing aid in for repair, it is our responsibility to ensure it is programmed correctly for your hearing ability when it is returned. Without a hearing evaluation, we would not know if the hearing aid was repaired to specifications, or how to program it for you. This was explained to you when you called about having your hearing aid repaired. Therefore, you were scheduled for a hearing evaluation. Myrna, at the front desk, stated you willingly gave her your ID and insurance card and filled out the new patient intake information. Your hearing aids are over five years old. It is almost never recommended to repair old hearing aids. Many manufacturers will not even repair hearing aids over five years old, as they no longer have the parts for old technology. If they do repair them, they charge nearly double for the repair. Your hearing aids were prescribed for your hearing ability over five years ago. Most likely your hearing has changed since then. Instead of spending a lot of money to repair hearing aids that are no longer appropriate for you, Dr. Jing recommended putting it toward new technology. He demonstrated hearing aids that would enable you to hear better and understand more clearly. Your daughter, who was with you for the appointment, immediately noticed the difference in your hearing ability. In fact, she encouraged you to get the new hearing aids. Hearing Health Center has been in business for over forty years. We are known for our outstanding care, exemplary service, and always doing what is best for our patients. That is exactly what we did for you. I am sorry you do not appreciate our efforts. Dr. Ronna Fisher, AuD President rfisher@hhcil.com ”
Clinic details
Hearing Health Center offers an array of services. Our state of the art office makes is possible to accurately diagnose and treat your hearing issues. The caring and talented staff will take the time to get to know you to ensure we find the hearing solution that works best for you. We have access to the latest hearing aids from several manufacturers and will find the right match for your hearing loss, budget and lifestyle.
We offer five convenient locations to choose from:
Chicago Office 142 E. Ontario St. #1100 Chicago, IL 60611
Naperville Office 1212 S. Naper Boulevard Naperville, IL 60540
Oak Brook Office 120 Oakbrook Center #709 Oak Brook, IL 60523
Highland Park Office 185 Skokie Valley Road Highland Park, IL 60035
Park Ridge Office 7447 W. Talcott Ave. #360 Chicago, IL 60631
Hearing care services
Some of our services and products include:
- free baseline hearing checkup
- diagnostic hearing evaluations
- balance and dizziness evaluations
- tinnitus evaluation and management
- ear wax removal
- hearing aid sales, fitting and programming
- customized hearing protection and plugs
- hearing aids by all manufacturers
- batteries
- accessories
- curbside pickup and delivery services at all our locations
- Ear Spa- Advanced, most relaxing ear cleaning experience you will ever get!
Call us today to schedule your personalize appointment to better hearing.
Amenities

Free coffee

Free WiFi

Convenient parking

Curbside service

Wheelchair-accessible

Assistive listening devices

Financing available

Telehealth services

Tinnitus

Screen/test at home

Remote hearing aid programming

Habla Español
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 8 am - 4 pm |
Wednesday | 11 am - 7 pm |
Thursday | 9 am - 5 pm |
Friday | 8 am - 4 pm |
Saturday | Open by appointment |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Visit our other locations
Amenities

Free coffee

Free WiFi

Convenient parking

Curbside service

Wheelchair-accessible

Assistive listening devices

Financing available

Telehealth services

Tinnitus

Screen/test at home

Remote hearing aid programming

Habla Español
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details