Cindy Brown, M.A., Audiology, Hearing Aid Dispenser
Audiologist
Cindy Brown was raised in a close-knit New England community before relocating to Morgan Hill, California, in 1965. She began her career in hearing healthcare in 1979, combining hearing aid dispensing with the practice of audiology. Cindy earned her master’s degree in Audiology from San Jose State University in 1982 and went on to spend the majority of her career in private medical practice, where she successfully developed and implemented a comprehensive hearing aid dispensing program.
In 2016, Cindy joined HearingLife, bringing decades of clinical experience and patient-centered care to the organization. She is deeply committed to helping individuals achieve better hearing and improved communication, and she remains actively engaged in local outreach initiatives that provide hearing-related services to underserved members of her community.
Outside of her professional life, Cindy enjoys cooking, exploring nature, playing games, and spending quality time with family, friends, and colleagues.
Loretta Coyle, HAD
Lic. #HA-8744
Loretta Coyle grew up in Grass Valley, California, before relocating to San Jose in 1989. Her career has been dedicated to healthcare, beginning as a nursing assistant and medical health aide prior to entering the hearing health field in 2012. It was through hearing healthcare that Loretta discovered her true professional calling.
She believes that helping people hear better has a profound impact on overall well-being and quality of life. Loretta finds great fulfillment in changing lives through improved hearing and considers this work the most rewarding form of service. Committed to her community, she actively participates in outreach initiatives and provides educational and support services to ensure greater access to hearing care, as she firmly believes everyone deserves the opportunity to hear well.
In her personal time, Loretta enjoys being with family and friends and caring for her rescued dog, Molly, as well as her beloved rescue dog, Molly.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 24 verified patient reviews for HearingLife - San Jose! Their average review score is 4.71 () from 24 reviews.
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“I would like to thank Lorreta for getting my HA dialed in she his very professional and always follows up to make sure your HA are working correctly for you.”
Sam S. of San Jose, CA 08/19/2025 Review submitted online
“Always happy with service I receive from Lauri”
John H. of San Jose, CA 04/28/2025 Review submitted online
“Patience, flexible, knowledgeable, empathy , etc.
Been going to this site since it started as Better Hearing ”
Vicky L. of San Jose, CA 04/25/2025 Review submitted online
“I have had excellent service from everyone I have seen at that office. I have been going for 10+ years. Recently I saw Laury who helped with adjustments as I was having problems with my aids. Great Job & very professional.”
Lois S. of San Jose, CA 03/11/2025 Review submitted online
“I was disappointed in the benefits I received from the three year maintenance program I purchased. I came in with an appointment thinking I would receive a hearing aid cleaning as well as a hearing aid adjustment and all I received was a cleaning.”
Gary E. of San Jose, CA 10/29/2024 Review submitted online
“Very efficient, good listener, help resolve issues , help me communicate with others by helping Mr choose right aid”
Vicki L. of San Jose, CA 08/13/2024 Review submitted online
“The staff are professional and helpful, and Cindy Brown is extremely knowledgeable about hearing aids and how to program them. I appreciate her expertise and help in updating my hearing aids.”
Cheryl H. of San Jose, CA 07/17/2024 Review submitted online
“Very compassionate, good listener , provide recommendations and explain when questions arises. Been using them for more than 7 years .
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Vicky L. of San Jose, CA 04/17/2024 Review submitted online
“Always a delightful visit they were very helpful ”
Randy R. of Manteca, CA 04/14/2024 Review submitted online
“My experience was a excellent. The staff was very friendly, and I was able to get my hearing aids adjusted And I am hearing better than before. The specialist is very knowledgeable, friendly, and helpful in explaining all I needed to understand. I will be returning for any more adjustments or tests.”
Priscilla V. of Soledad, CA 03/20/2024 Review submitted online
“Had a good talk with a new person in the clinic went very good”
Lillian G. of San Jose, CA 02/02/2024 Review submitted online
“I was very pleased with the great service I received at Hearing Life. Im looking forward to working together in the future”
Linda S. of Morgan Hill, CA 01/08/2024 Review submitted online
“Lori is very easy to work with, very helpful and informative! It’s always easy to get in to see her when the need arises. ”
John C. of Cupertino, CA 01/05/2024 Review submitted online
“Lorie was knowledgeable, efficient, effective in resetting my aides for hearing lose since last visit. She made me feel very comfortable and the facility is well maintained.”
Garnetta A. of Campbell, CA 01/04/2024 Review submitted online
“First class service. ”
Dennis S. of San Jose, CA 12/15/2023 Review submitted online
“I just got my Oricon hearing aids yesterday and am so glad I was referred to this amazing company. Lori assisted me in every step of the discovery, testing, purchase, and fitting process and I would highly recommend her services. She is a role model as someone dedicated to excellence. She is knowledgeable about the products, has great communication skills and demonstrates a passion for helping customers. Today was my first full day wearing the devices and she has already followed up to see if I have any questions or issues. I really appreciate knowing that she -and Hearing Life -stand behind their products and service. Thank you Lori!”
Karen R. of San Jose, CA 11/29/2023 Review submitted online
“I got really an emergency as hearing aid stopped when I most need it as I was out of town in seminar,
Anyway, used my old one though sound was on and off,
Was able to get urgent attention when I returned . Lori fixed the tube and hopefully won’t happen again”
Vicky L. of San Jose, CA 11/02/2023 Review submitted online
“Cindy met with me and gave me a hearing test. She reviewed the results with me and adjusted my hearing aids for the current hearing test results. She found one of the batteries needed replacement and sold and installed one for me. In addition, she cleaned my hearing aids, replaced the wax traps and the leads going into my ears from hearing aids. She did all of this efficiently. All the while she was courtesy and explained everything clearly in detail so all of my questions were answered. I highly recommend HearingLife.”
Stephen B. of Fremont, CA 10/06/2023 Review submitted online
“I came in with the intent to check whether I should change my hearing aids for something with more clarity etc. Lori tested my hearing, gave me options, discussed all aspects including financing etc. She is very invested in her patients and thoroughly professional. I would definitely recommend her and HearingLife to others who might be at any stage in the process.”
Aruna P. of San Jose, CA 10/05/2023 Review submitted online
“Friendly atmosphere, knowledgeable personnel, taking time to explain everything related to the test and the resulting options.”
Mehdi S. of San Jose, CA 09/06/2023 Review submitted online
“Can’t say enough about how great Lori is. Takes her time to solve your problems and goes out of her way for you.
”
Diane A. of Gilroy, CA 08/01/2023 Review submitted online
“All staff have made me feel welcome. They take the time to explain and to demonstrate so that when I leave the office I feel confident.”
Nancy G. 04/06/2023 Review submitted online
“Cindy, Lori and the new gal were friendly, professional and made sure I understood the process of getting my new hearing aids and offer of support going forward.
I felt welcomed and I couldn’t ask for any better service.”
Tom G. of San Jose, CA 02/01/2023 Review submitted online
“Cindy and Laurie are very friendly and helpful! It has been a very pleasant experience dealing with the personnel in this office. When purchasing my last aide, I considered going to Costco, but decided it was more important to stay with people I trust.”
Linda C. of San Jose, CA 10/09/2020 Review submitted online
Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.
Clinic details
Your hearing is our expertise
HearingLife is united behind one simple vision: Helping more people hear better. We are one of the largest groups of hearing care centers in the U.S. with more than 600 offices nationwide. With a results-oriented approach to hearing healthcare and experienced professionals to guide you, HearingLife tailors’ solutions to meet your individual needs. We use the latest hearing aid technology to ensure you get the best quality products that fit your lifestyle and budget. Client satisfaction and hearing care is our number one priority. Your hearing is our expertise.
Linked are a few locations nearby but a complete list can be found on our HearingLife website.
Our office is located on Thornwood Drive in the business building across the street from Macy's.
Hearing care services
HearingLife offers state-of-the-art testing equipment and the latest technology in hearing aids and devices. Our products and services include:
Hearing tests
Hearing evaluations - recommendations
Hearing aid sales and repairs
Hearing aid fittings
Hearing aid accessories
Product demonstrations
Assistive listening devices
Hearing aid batteries
Contact us for a complete list of all services provided at this location.