Palmetto Family Hearing Center - Ft. Mill

“Dr. Nickles was very professional and thoroughly explained the results of my hearing test. He explained the hear aid options available through his office. ”

“Drs. here are awesome! Dr. Nickles explained everything I needed to know about my new hearing aids and had a lot of patience with me. Tammy was excellent as well. I will let my friends know.”

“Dr. Fike is truly exceptional! His professionalism, knowledge, and compassion shine through in every interaction. The way he cares for my 86-year-old mom is heartwarming - he takes the time to understand her needs and concerns, and his kindness is genuine. We've been incredibly impressed with his bedside manner and expertise, and we feel so grateful to have him as her audiologist. If you're looking for an audiologist who genuinely cares, look no further than Dr. Fike!”

“I am now a patient of Dr.Fike. I am very satisfied with my choice of a doctor. Dr. Fike is very knowledgeable & always explains things to me in terms that I can understand. He’s very easy to talk to. I usually have a ton of questions. I’m glad I found him.”

“Dr. Nickles is very focused on solving my hearing problems. Follow up appointments are easy to obtain, and the resolution to hearing aid problems are solved efficiently.”

“Service was excellent. I needed help with something & they were right there to help me.”

“They do a great job of helping me! Recommend them highly!”

“I made the appointment for my sister. This was our first time visit as a new patient. We were assigned to Dr. Nickles Who was very kind, understanding, patient and professional. His sincerity and ensuring my sister was provided the best care and the best options for her well-being was Paramount. I have no complaints. All I have is a word of thanks that they are in the community to help those who are underserved”

“Dr. Fike is extremely thorough and very professional. He takes his time with me ... doesn't make me feel rushed and explains everything vey well. I'm vey impressed with this group. I rate a 5 ”

“I was so happy learning about the loss of my hearing and after being tested different than I expected. Dr Fike thank you for your thorough examination and patience. I’m in a new world of hearing. ”

“Dr Nickles is great. Very helpful in making decisions. Explains everything very well. Highly recommend him and Palmetto Family hearing,”

“I had my appointment with Dr. Fike. He was very nice, explained everything to me, and answered my questions. I felt comfortable with him. He is extremely knowledgeable and I know he will help me. I have never had a hearing test, quite like the one I had today. I’m so glad I chose to come and see him. Thank you Dr. Fike”

“Dr Nickles took care of my problem, sent in my hearing aids to be fixed and gave me a set to hear better until they come back, even removed some wax! Good job! - June 2025 Update - I’m very glad that a few years ago l started my hearing problem with Dr Fike. He also took care of my husband’s hearing aids. He was very pleasant to talk to and also was Dr Nichols who I would see as well at times. Their receptionist, Tammy is very helpful and nice to talk to as well, l would definitely recommend them for anyone that has a hearing loss. ”

“Dr. Nickles and the staff were very helpful in adjusting my hearing aids.”

“I always have a good experience when visiting the Palmetto Hearing Center. The staff is friendly and the doctors go out of their way to make sure everything is working for me. Thank you.”

“As always, the service was provided with care and courtesy. Dr. Nickles is knowledgeable, kind, and helpful. He answered all my questions and sent me off hearing better! And that’s the goal! Tammy was so helpful guiding me to the new office when I got stuck in the roundabout too. These are wonderful people to work with! ”

“The service was very good and people friendly. Thank you ”

“Dr. Fike is a wonderful doctor and is always friendly and smiling. I am real satisfied when I leave his office. May God continue to bless him in his profession. ”

“Dr. Nickles, was great! Very patient and informative. He answered all my questions and took his time. Awesome doctor.”

“Excellent!!!”

“I called this morning because my one hearing shut down. I was able to get in early this afternoon . Dr Fike took care of my problem in his usual professional and caring manner and I was able to leave there with it working. They are tops and have a beautiful new office now also, l wish them the best! ”

“Had a issue with one hearing aid and was in and out in less than 15 minutes, me questions answered promptly, thanks.”

“I have been going to PFHC for 3 years now when I first noticed hearing loss. I am so glad I am seeing a qualified audiology doctor and getting the right information for my hearing loss. I clan't imagine just buying a cheap device without the knowledge, help and experience of such a doctor. I would highly recommend visiting here to learn the best process for correcting a serious problem. With their help I am able to live a normal life with the right help of a high quality device. My rating is 5 - the Best”

“Dr Nickles was very informative, kind and thorough.. he answered all of my questions. The receptionist was very kind and professional ”

“Dr. Fike and his staff are excellent. At my first visit I knew this was the place to come to explore my first experience with hearing aids. My wife and I were very impressed with the time the Dr. Fike spent with me from the hearing test to the time he spent with me to get a feel for what I needed. The trial period I had with the first hearing aids allowed us to determine what the best fit and function were for my needs. I am very happy with the results as well as with the ongoing support he and his staff provide by appointment or any unscheduled needs.”

“Dr. Fike and his staff are great. They are patient, friendly and caring. If there is a problem with my hearing aid, they are right there to help. ”

“Dr. Fike And all the staff have always went above and beyond in helping me with all my hearing needs and they genuinely care about their clients needs ”

“Dr Fike was his friendly self while examining and making a minor repair on one of my hearing aids. I got in on time and was finished in no time. Everyone was very helpful and accommodating and knew what they were doing. I’ll be back! :) ”

“Emergency appointment to fix minor problem with one of my devices - easy to make the appointment, Dr Nickles was thorough and quickly corrected the problem - always great service at PFHC.”

“Dr. Fike quickly found out what problem I was having with my hearing aids and fixed it. Fantastic service. I highly recommend.”

“Dr. Fike is honest, compassionate and definitely interested in helping his patients. He takes time to listen and understand your concerns. His staff are all gems!”

“Fabulous folks February - Update - Excellent work and equipment for correcting hearing issues. Highly recommend to all who need hearing assistance.”

“I arrive early and was attended to prior to my non-routine appointment time. My issue with my hearing aid was resolved quickly. Even though I had been in recently, the audiologist checked to make sure there weren't any updates to installed. He was friendly and personal May 2025 Update - My right hearing aid detached from the mold/shell. I immediately called PFH in Tega Cay. The receptionist said to come right in. I did. Within 15 minutes Dr Fike's "partner in crime" had made the repair, but was honest and realistic in explaining it might eventually detach again, and perhaps would need to replace the mold at some point. I was back home within an hour of the phone call.”

“Always professional, always willing to listen and help. Great Doctors”

“Been working with them for about 4 years. Very professional and great experience every time. Highly recommend.”

“I am new to the area and I don’t think I could have found a better doctor. Dr Fike takes his time and is very thorough. He checked my hearing and adjusted my hearing aids. Very personal and kind.”

“Great staff! All my appointments are handeled efficiently, on time and without problems. ”

“After a miserable experience with a different provider, I reached out to Palmetto Family Hearing Center to try again. Thank goodness I did, what a completely different experience - a professional! I purchased a new set of hearing aids that were perfect from the day I received them plus follow-up visits where they were tweaked further. I have expressed my gratitude to Dr. Katulak for perfecting my hearing. I have changed insurance plans from Humana to United Healthcare Advantage but made sure that Palmetto Family Hearing Center was among the available providers and have just ordered a more advanced set. Thank you so much - I'm looking forward to our continued association.”

“Excellent experience for review of hearing loss”

“Dr. Katulak was so kind and professional and took her time to determine what I needed to hear better. She explained everything so well and I didn't feel pressured to choose a hearing aid I wasn't comfortable with or to spend more than I felt I needed to. I am very happy with my hearing aids and so glad I went to Palmetto Family Hearing Center. I would highly recommend Dr. Katulak. ”

“Excellent service. The doctors and staff are top notch. Extremely satisfied!”

“Dr. Fike and his staff took excellent care of me. They were courteous, efficient, and professional, and I highly recommend them. ”

“Great experience, amazing customer service.”

“Wonderful to hear all again. What a great set of sounds I can hear now!”

“Dr. Fike is friendly and thorough in his care. He was recommended by our family physician and we have been much more satisfied with his care than our previous one. ”

“Very helpful and informative. ”

“Explained things very well. ”

“Excellent. Great to hear the world.”

“Wonderful office. Very personal and pleasant. Would recommend highly. ”

“Exceptional care and customer service. ”

“DR. Fike always takes his time to answer all questions, be attentive, go above & beyond in trying his best to always help figure out how to improve the pt quality of life thru audiology. He is attentive, polite, comprehensive, helpful, personable. He helped us set up Sound Therapy on the mobile phone ( since we knew nothing about that technology). We are grateful for his expertise & look forward to him helping us further obtain quality hearing. He is punctual & considerate. His office is clean & professional. The new year will bring a new insurance co for us & he is going to help us use our options wisely to assist further with hearing improvement & tinnitus improvement. We are so glad he joined this community & is close by to our home, for ease of accessibility as we grow older. He reminds us of the "old home town docs whom cared". ”

“Dr. Fike, Always takes time to answer all my questions. I would recommend Dr. Fike to anyone needing hearing evaluations. ”

“I recently moved here from Indiana and found Dr. Fike on the internet. This is the best service I have ever gotten! He was very comprehensive, took his time and gave me as many appointments as needed. I highly recommend him and look forward to his continued care. ”

“Best experience. I felt like that Dr. Fike took the time and care to get my hearing aids just right. ”

“Very attentive and polite. Highly recommended.”

“Only good experiences!”

“Very attentive and has great interaction by explaining everything.”

“Very helpful and considerate. ”

“Dr. Fike did good. He was nice and he let me stay in the testing room with my sister. He had a child's thing, he was fun and funny. I love his funniness and seriousness.”

“Great care by entire office. Dr. Fike was very complete in answering all questions. Will recommend. ”

“My experience was personable, professional, old-care, clean and punctual. ”

“I came to see Dr Fike for help in managing my Tinnitus. I no longer slept through the night and had such distraction during the day, it was maddening at times. My wife was also frustrated not being able to relieve my pain. After a full exam, Dr. Fike provided a solution. Sound therapy. We were desperate for any kind of help, so I went home and tried it. It's been several nights since my visit, and I'm delighted to say that I am now sleeping all night and have less detraction during the day. I can't say enough about Dr. Fike's professionalism and easy manner in which he helped me. It was worth the three hour trip. ”

““Grateful” Is the word I would use to describe my experience with Dr. Fike! I’ve been wearing different types of hearing aids for the past 22 years. You name it, I’ve done it when it comes to hearing. On Friday, December 15, one of my hearing aids stopped working. To my surprise, when I explained my situation to him, he immediately made an appointment for me on Saturday. What a blessing! I’m now hearing better with my new hearing aids than I’ve heard in decades. I can’t truly explain in words what it means to hear things that you thought you would never hear again. For this I will be forever grateful! Do yourself a favor and make an appointment with him. He changed my life for the better, and he can do the same for you!”

“With my new hearing aids, I enjoy much-improved hearing, better communications with family. ”

“I am totally delighted with the hearing improvement I experienced as a result of Dr. Fike's care. I couldn't be more enthusiastic about the benefits of a thorough hearing exam and the new hearing aids Dr. Fike prescribed. ”