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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 7 verified patient reviews for Ear Works Audiology - Babylon! Their average review score is 5 () from 7 reviews.
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“Great customer service. Very knowledgeable and friendly. Highly recommend ”
“Very knowledgeable. Great explanation of my options ”
“Dr. Alyssa Pfaffe is a caring and professional doctor. See was thorough in her exam, and explained everything that she was doing. Her staff is friendly and professional and her office is clean and inviting. I highly recommend Dr. Alyssa Pfaffe at Earworks in Babylon, NY.”
Received 01/14/2026Official Response from Ear Works Audiology - Babylon:“Thank you so much for your kind words and recommendation! We’re glad you had a positive experience with our team and felt comfortable in our office. We truly appreciate you trusting Ear Works Audiology in Babylon with your care and look forward to seeing you again!”
“Seeking medical advice, in any fashion is always a difficult task. But, in the case of selecting Ear Works (West Islip) this was one of the best decisions I have ever made. Their medical staff (Audiologist) was very competent, skillful and most importantly, easy to work with. Understanding the nature of a hearing loss as well as comprehending all of the possible solutions is not a simple task. Lisa (the Audiologist) made it very easy for me, She is a great asset for the Ear Works team. She exemplifies the professionalism and personalization that the Ear Works' brand is striving to convey. I also can't forget to mention their support staff, They are just wonderful. You are always greeted warmly when you arrive for your appointment. They make you feel like ... you are family .... ”
“I met Dr. Lisa McDevitt of Earworks Hearing Center, in West Islip . She interviewed me to determine my health history and then administered a battery of hearing tests. Dr. McDevitt was so knowledgeable and explained everything each step of the way. After analyzing the degree of my hearing loss, she presented the different options of hearing devices that were available and the benefits of each, She took her time and I finally selected one based on her advice. I am so fortunate to have met Dr. Mc Devitt, she is a true professional.”
Clinic details
Founded in 2001 by Drs. Victoria Kopec and Toni Zanetti, Ear Works Audiology was established to deliver exceptional, patient-centered hearing healthcare to the Long Island community. What began as a single office has grown into one of the largest privately owned audiology practices on Long Island.
Today, Ear Works Audiology proudly operates 11 convenient locations throughout Nassau and Suffolk Counties, making expert hearing care accessible to thousands of Long Islanders. Our team includes Doctors of Audiology with specialized expertise in hearing aid fitting, diagnostic audiology, and vestibular testing, supported by experienced patient care and insurance specialists dedicated to providing the highest level of service and support.
We believe that better hearing leads to a better quality of life. That’s why we are committed to offering advanced hearing technology, comprehensive diagnostic services, and individualized treatment plans designed to meet the needs of every age and lifestyle. Whether you are experiencing hearing loss, tinnitus, or simply want to protect your hearing for the future, you can rely on our compassionate professionals to guide you every step of the way. At Ear Works Audiology, your hearing matters most, and your care is always our top priority.
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Hearing care services
Hearing Services on Long Island, NY
At Ear Works Audiology, we deliver complete, patient-focused hearing care for individuals and families across Long Island, New York, and nearby communities. Whether you are noticing hearing loss for the first time or looking for ongoing support, our experienced team provides expert diagnostic care, personalized treatment, and advanced hearing technology.
Explore our core hearing services below and learn how we can help you reconnect with the sounds—and the people—you love most.
Hearing Tests
Complete hearing evaluations for adults and children at both our Long Island, NY locationss, using the most advanced diagnostic tools in a welcoming, patient-focused environment.
Hearing Aid Fitting
A hearing aid fitting ensures your devices are properly programmed, comfortable, and optimized for your unique hearing needs. The fitting process includes several important steps designed to support clarity, comfort, and long-term success.
Initial Programming
Using your hearing test results, your hearing aids are programmed to match your specific hearing needs, with a focus on speech clarity and important sound frequencies.
Real-Ear Measurement (REM)
Real-Ear Measurement uses a small microphone to measure how sound reaches your eardrum,ensuring your hearing aids deliver the correct volume and pitch for accurate hearing.
Physical Fitting & Comfort Check
Your hearing aids are checked for comfort and secure placement. Adjustments are made as needed, and custom earmolds may be recommended for the best fit.
Training & Instructions
You’ll receive hands-on guidance on how to insert, remove, clean, and maintain your hearing aids, as well as how to adjust volume, change programs, and connect to your phone or other devices.
Follow-Up Schedule
Hearing aid fittings are not one-and-done. Follow-up visits are scheduled to fine-tune performance, answer questions, and support your adjustment to improved hearing.
- Tinnitus (ringing in the ears) treatment
- Hearing aid repairs
- Hearing aid cleaning
- Assistive listening devices
- Custom-fit hearing protection to keep ears safe from loud sounds including; earplugs, earmolds, and in-ear monitors for the ultimate hearing protection
Hearing Aids at Ear Works Audiology
- Oticon
- Phonak
- ReSound GN
- Signia
- Starkey
- Widex
- Lyric
Financing & Insurance - At Ear Works Audiology, we work with a wide range of insurance providers.
- United Healthcare Oxford
- United Healthcare
- Empire Blue Cross Blue Shield
- EmblemHealth
- Medicare
- AARP
- APUW Health Plan
**If you don’t see your insurance provider listed, please contact our office. We will work with you to determine your hearing health benefits.
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Affiliations
We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.
We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.
Clinic links
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm by appointment |
| Tuesday | 9 am - 5 pm by appointment |
| Wednesday | 9 am - 5 pm by appointment |
| Thursday | 9 am - 5 pm by appointment |
| Friday | 9 am - 5 pm by appointment |
| Saturday | Closed |
Visit our other locations
1500 Route 112 Bldg 6 Ste H
Port Jefferson Station, NY 11776
View Details
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Cash
- Check
- Financing available for those who qualify
- Insurance accepted, please call for details
