VCUHealth Audiology - Stony Point

“I bought my mother hearing aids there for over $4000. She needed them turned up or the volume control activated. I called and was told no problem come to walk in clinic. We arrived and they said we needed an appointment for this and the first available was a month away. They had no other solution. They were okay with my mom having to wait a month to hear again. She has had them for less than six weeks. It wasn’t until I told them I would not leave that they sent a tech out to get her volume control activated. I wear hearing aids myself and get much better service at a strip mall hearing center. There I am not talked down or blamed for the problem”