Staff

Emily Braun,
HIS
Hearing Instrument Specialist
Emily Braun is the driving force behind The Hearing Haven. With extensive hands-on experience in hearing care, she is deeply committed to helping individuals enhance their hearing, boost their confidence, and improve their overall quality of life.
Raised on a small farm in Western Kansas, Emily’s strong work ethic and customer-focused values were shaped early on. She excelled in 4-H, FFA, and competitive livestock judging—achievements that earned her scholarships and recognition. She later graduated from Fort Hays State University with a degree in Agricultural Business and explored careers in agriculture, finance, and insurance before finding her true calling: helping people hear better.
Emily spent seven years working at another hearing care practice, gaining valuable experience in both patient care and operations. During that time, she developed expertise in hearing loss diagnostics, hearing aid fittings, and ongoing patient support. Her passion and commitment ultimately led her to establish The Hearing Haven in Amarillo, TX—a center dedicated to hearing loss diagnosis and treatment, with services including hearing aid solutions, tinnitus management, and balance-related care.
For Emily, hearing care is more than just a profession—it’s a mission. She believes every patient deserves outstanding service, individualized care, and continuous support throughout their hearing journey. Emily has helped hundreds of people rediscover the joy of better hearing, and she’s excited to help you do the same.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 41 verified patient reviews for The Hearing Haven! Their average review score is 4.98 () from 41 reviews.
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“Emily saw me for a progress and she is amazing. She can fix anything. ”
02/28/2026 Review submitted online
“Love Emily, she’s the best!”
02/21/2026 Review submitted online
“Emily is great ! She fixes anything that is not quite right in a matter of a few minutes! My husband and I both appreciate what she does for us❣️”
02/13/2026 Review submitted online
“She was very good and explained it so I understood everything. ”
02/07/2026 Review submitted online
“I took my disabled brother to The Hearing Haven on Thursday and was extremely happy with the service and outcome. My brother is highly resistant to seek any medical attention and when he began to lose his hearing, I was able to successfully encourage him to go to The Hearing Haven. Emily has a warm and encouraging chair-side manner and my brother immediately relaxed. Emily was able to work with him to address his immediate need and he is willing to return for follow-on treatment. I would encourage anyone who is concerned about their hearing to work with Emily Braun as she is warm, low key, and doesn't exert any unwanted pressure. A+”
02/07/2026 Review submitted online
“Excellent and honest hearing associate!!!”
01/29/2026 Review submitted online
“Emily is awesome She is very patient and explains everything perfectly She goes above and beyond to make your experience with hearing aids as comfortable as possible I would recommend her to anyone having hearing difficulties ”
01/22/2026 Review submitted online
“Emily is amazing! She was very patient and took the time to explain everything. Emily answered all my questions and concerns. I left there not as a patient but like a friend. I would completely recommend her to anyone needing a hearing test done. She is exceptional!”
01/15/2026 Review submitted online
“I made my appointment to see how bad my hearing truly is and what options I have. Emily is awesome. She takes the time to explain everything without pressuring you for a sale. Her only concern seems to be that you leave hearing as well as you can. ”
01/07/2026 Review submitted online
“I walked into The Hearing Haven feeling scared and uncertain, not even sure I wanted to know how bad my hearing truly was. From the moment my wife and I met Emily, that fear began to fade. She immediately put me at ease with her kindness, patience, and genuine care. After completing my hearing test, Emily took the time to clearly explain where my hearing currently stands and what I can realistically expect moving forward. She never rushed the conversation and made sure I truly understood the results and my options. She also openly discussed cost, comfort, and—just as importantly—the level of care and service I could expect after a purchase, should I decide to move forward with hearing aids. What stood out most was how informed and supportive she was, without ever making me feel pressured. Emily treated me like a person first, not just a patient or a sale. That level of compassion and professionalism made a difficult appointment feel manageable and even hopeful.”
12/23/2025 Review submitted online
“I went in not really knowing what to expect . I found energy , belief in her knowledge and products , and a faith based business practice and I am thrilled . Be ready to have a new friend after you meet Emily ”
11/21/2025 Review submitted online
“I had been to several hearing specialists, but none had pinpointed and explained it like Emily. She is the only person I would trust with my hearing concerns. If you want the best evaluation go see Emily. Informative and sincere.”
11/15/2025 Review submitted online
“Emily is very knowledgeable and thoughtful. Best hearing analysis I have ever received. Would wholeheartedly recommend the Hearing Haven. ”
10/17/2025 Review submitted online
“Emily is a very kind person. She dose an excellent job at taking care of all my hearing needs. If you are needing help with your hearing go see her.”
10/11/2025 Review submitted online
“Take such wonderful care of me. Emily is awesome and caring.”
10/08/2025 Review submitted online
“Thank you. You have been great taking care of me and looking forward to continuing helping with my hearing. You are very caring again thank you very much ”
10/02/2025 Review submitted online
“She explains evetthing very well”
10/02/2025 Review submitted online
“Very caring and top notched business. Highly recommend”
10/02/2025 Review submitted online
“Emily is very thorough and understanding of my concerns. Highly recommend their services and products for your hearing needs. ”
09/28/2025 Review submitted online
“Very professional and knowledgeable in all areas. Thank you so much for your help ”
09/26/2025 Review submitted online
“Very caring atmosphere and Emily has the latest technology. ”
09/12/2025 Review submitted online
“Emily is really great and made us feel really welcome and she is the the and yes we r going back.”
09/11/2025 Review submitted online
“Amazing customer service! Highly recommend . Emily is great at explaining things and answering questions. ”
08/28/2025 Review submitted online
“Emily is the best of the best! In addition she truly cares & you can tell the first time you meet her! She has everything she needs to give each one the best care!”
08/23/2025 Review submitted online
“Great experience. Very professional yet still felt like you have known her your whole life. You felt her passion for God and her profession. Highly ! Highly recommend Hearing Haven.”
07/30/2025 Review submitted online
“Emily is the very very best!! Thank you so much Emily my wife can hear grate again. ”
07/29/2025 Review submitted online
“The atmosphere was good Emily wash very thorough and very professional ”
07/22/2025 Review submitted online
“Emily is wonderful. She is caring and dedicated to care for her patient. She makes each patient feel that they are her favorite!! I thank God for her care!”
07/19/2025 Review submitted online
“I had a broken receiver on my Phonax hearing aid and knew it could be replaced, but also knew having ear molds complicated the repair. Emily was quick to see me on same day, and quickly got my hearing aid fully refurbished at a very fair price. It was the first time I had been there, but I have to say she really cared about my problem and I recommend her as a very professional and caring audiologist. ”
06/29/2025 Review submitted online
“I’m so glad I got a letter in the mail. I was so impressed with her. Especially because of where I had been going! Emily is awesome! ”
06/05/2025 Review submitted online
“My experience at the Haven clinic was simply incredible. Emily is very knowledgeable in the hearing technology. She employs all the greatest and newest high technology equipment. From now on I will be one of her regulars! My hearing is now greatly improved. Thank you Emily”
05/29/2025 Review submitted online
“ Very professional and explained things very well. Will be using her services when needed!!!!!! ”
05/21/2025 Review submitted online
“Emily does a great job and listens to your concerns. Works hard to make sure you are completely satisfied. Would highly recommend!!!”
03/28/2025 Review submitted online
“I have been absolutely ecstatic with her professionalism. She has always taken care of any issue I have went to her with. I believe that is one reason I am able to enjoy my hearing aids. They really fit so well that the only issue I have is remembering to take them off before I shower or go to bed. I can hear so much better. Thank you Emily”
03/28/2025 Review submitted online
“Great service. Gave me a perfect fit! Changed my life!”
03/27/2025 Review submitted online
“Emily is excellent at testing hearing. Her testing gets right to the need in a short period of time. With the results of the testing, she is able to fit and adjust the hearing aids for the best hearing experience. If there are any adjustments needed, she will schedule you for an adjustment in a short period of time. She also schedules periodic visits to check the hearing aids and see how you are getting along with them.”
03/26/2025 Review submitted online
“My experience and Emily's expertise was exceptional. I am very PLEASED and have ordered replacement hearing aids as the best choice for my old and worn aids. THANK YOU, Emily”
03/20/2025 Review submitted online
“I had a really good experience, Emily is very professional and great at what she does, her hearing aids are top of the line, very comfortable to wear, I hear again, better than I have in years!”
03/19/2025 Review submitted online
“Emily was so patient with me. Let me try different aids until we found one I was comfortable with. ”
03/18/2025 Review submitted online
“You’re awesome Emily you listen you need help in every way you can. I cannot say enough thank you for all your hard work and I appreciate it.I’m ”
03/12/2025 Review submitted online
“Emily made you feel relaxed and helpful on all the questions that you have. She listened to you and answered all the questions that you needed. I thought she done really excellent job. I would recommend her to everyone. - Review Submitted February 2025 - Emily made you feel relaxed and helpful on all the questions that you have. She listened to you and answered all the questions that you needed. I thought she done really excellent job. I would recommend her to everyone. ”
03/11/2025 Review submitted online
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