Hampshire Hearing & Speech

“Hampshire Hearing in Northampton is great. Everyone that my wife and I have interacted with has been amazing. I was a former patient in Greenfield, my Audiologist Julie Fisher left that practice to join the team at Hampshire Hearing, so of course we followed along. Although my insurance is not covered here, I will gladly pay out of pocket as the care here is outstanding. I am completely deaf in one ear and rely on a HA in the other. So when my HA has issues leaving me not able to hear at all it can be very frustrating to say the least. A month ago my wire broke off on my Phonak hearing aid and of course this is not a repair that could be fixed in the office and had to be sent out. They were able to provide me with a loaner while mine was being repaired. Then all of a sudden yesterday my HA wouldn't charge, light remained a steady red. Nothing Phonak advised to try fix the problem worked,. I decided to stop by the office, even though I didn't have an appointment, they were able to see me right there on the spot. They were able to provide a loaner as mine had to be sent out again. The receptionist is amazing, she is so kind and understanding. The hearing technician Lisa is amazing, she went above and beyond to make sure I had a hearing aid to borrow while mine was being repaired, both times (I'm very sad that she is retiring). Julie Fisher is out of this world, that is why we followed her here. Everyone at Hampshire Hearing is amazing.”