National Hearing & Balance - Hondo

“I cannot say enough good things about the audiologist and her team at National Hearing and Balance. From the moment you walk in, the level of professionalism is immediately evident. The front office staff is welcoming, organized, and incredibly efficient: appointments run on time, communication is clear, and everything feels streamlined from start to finish. What truly sets this practice apart is the audiologist’s honest, straightforward approach. She is refreshingly blunt in the best possible way with clear, direct, and focused on what you need to hear rather than what you might want to hear. That level of transparency builds tremendous trust. There is no fluff, no upselling — just thoughtful, evidence-based recommendations grounded in best practices. She takes the time to educate you about your hearing health, thoroughly explaining test results, treatment options, and realistic expectations. You leave not only with a plan, but with understanding. The care provided is high quality, meticulous, and patient-centered. From the front desk to the clinical team in the back, the entire staff operates like a well-coordinated system. Efficient, knowledgeable, and genuinely caring — this is a practice that clearly prioritizes excellence. If you are looking for honest guidance, top-tier expertise, and a team that truly knows what they’re doing, National Hearing and Balance delivers on every level. ”

“I am extremely satisfied with the outstanding service Dr. Le and her staff have provided at the National Hearing and Balance clinic in Hondo, Texas. The rapport built with me to ensure my well being and the customer service is phenomenal. Very knowledgeable and professsional staff.”