National Hearing & Balance - San Antonio

“After my husband had his hearing tested, he was told he needed hearing aids. So I decided to have my hearing tested also and to my surprise I needed hearing aids too. I was skeptical at first because I had never had a hearing problem so I thought. At work, I would see my co-workers lips move but no sound would come out but I didn't think anything of it. While watching TV at home my husband would be talking to me but I couldn't hear what he was saying and he had to be repeating everything. That's why I wasn't skeptical anymore. From the moment my hearing test was done that morning, I realized I did have a problem. Once I got my hearing aids I heard a whole different world. I cried when I left the office. I didn't know how muffled was hearing was. It was like when I got my glasses and saw clear for the first time. I advised my husband to go and get his hearing aids. I'm forever grateful for Ms. Lacing Le. She was was patient and heard my concerns. She didn't treat me like I was an old person. I love my hearing aids. I don't know what I would do without them. : )”

“I got ill, most likely the flu, and went to my doctor, he subscribed some medicine for me to take. I took all the meds for 10 days and my hearing was still not good. He then gave me more meds including a steroid, I took all those and it still didn't help. He then referred me to National Hearing and Balance. Dr. Le did my hearing test and told me that I probably had hearing loss for many years, maybe decades. I was sceptical, I had a sudden loss of hearing due to the flu. I did know that I had tenitus, a constant ringing in my ears, I had that for years. I ordered 1 hearing aid, that's all I could afford at the time. Upon receiving my hearing aid, Dr Le set it at 3 levels down until I get used to it. I walked outside and was amazed at all the noises I heard, I found myself looking at all the trees trying to see all the birds that were chirping. I almost turned and went back in to tell Dr Le to turn it up. At my next appointment Dr Le said she could turn it up a little bit more, if I was ok with it. I told her to turn it all the way up, I could not believe the amount of things I could not hear! I can hear my instapot beep in the kitchen from my living room. I brought a friend to get his hearing tested at National Hearing and Balance, and he is going to order his hearing aids. I can't wait for him to hear what he has been missing!”

“I took my 70 year old mother to get her hearing evaluated because she continued to have difficulty hearing in all environments. I selected National Hearing & Balance due to the numerous highly rated online reviews, the best hearing practices were performed, as well as my favorite, the Real Ear Measurement (REM), which is performed here after your hearing aids are fitted to ensure your hearing is the best it can be. I was definitely not disappointed with my decision, especially since I attended all of the appointments, I have hearing aids myself, and I knew what to look out for. After Dr. Le fitted my mother with her new hearing aids, for the first time in her life, she now has a much improved ability to hear, including her hearing in public venues, listening to the television, and talking on her landline phone. Our family is also experiencing a significant decrease in misunderstandings in our communication with her. We spend much less time explaining and repeating messages or words to her, and she feels more able to be in control of her environments, all thanks to Dr. Le and the state-of-the-art Best Practices provided at National Hearing & Balance. In spite of the fact that my mother did not grow up with technology and doesn’t have a smart phone, Dr. Le treated my mother with personal attention, respect, and spent a great deal of time with her in an effort to give her the best hearing outcome possible. While other audiology clinics tried to give my mother inferior quality service, Dr. Le went the extra mile to ensure my mother had the best of everything, all within our budget. I SO wished I received all of this and went here when I first got hearing aids! I have friends and other family members who purchased inferior hearing aids which failed to meet their needs. As a result, their hearing aids spent more time sitting in the case than working in their ears. I wish to encourage more people to visit Dr. Le. Like my mother’s, their life will be better, and they will not be disappointed with her excellent work, professionalism, dedication, and care. ”

“I knew I had hearing loss for years from my employment. We had hearing test every year and was told my hearing was declining. But I did not do anything about it. After retiring I thought I needed to get hearing aids. I met Dr. Laci Le and she done an excellent service on getting the right hearing aids. She was very patience with us. She made sure we understood what she was saying to us on hearing aids. I could not ask for anyone else that could take her place. Thank you Dr. Laci Le for all you did for us. ”

“After putting off a visit to an audiologist for such a long time, I decided to visit National Hearing and Balance and it turned out to be a great choice. Dr. Laci Le and her staff are amazing. Dr Le is such a positive person, friendly and empathic. She explains everything very well and happily addresses any questions you may have. The hearing aids that she recommended are almost invisible and she programmed the prescription exactly to my needs. I am now hearing the little sounds that I didn't realize that I had been missing for a long time and I don't have to be asking people to repeat themselves. Thanks Dr. Le, you're the best!”