Randy Rose is an expert in all hearing aids and a master at finding hearing solutions that work. With over 40 years’ experience, he has helped thousands of people with their hearing healthcare needs.
Randy began his hearing care expertise in California where he worked for the State Hearing Aid Dispensers Board and ran his own hearing offices. He also lived and worked in Oregon as a licensed Hearing Aid Dispenser and studied at the Oregon Military Academy.
When not helping people achieve healthy hearing, Randy can be found reading, traveling and spending quality time with his son and 4 grandchildren.
Caleb Campbell, HAS
Hearing Aid Specialist SCHAS 0743
Caleb Campbell is a licensed hearing aid specialist.
He has been working with Randy Rose for over a year and is incredibly passionate about helping people get a better quality of life through their hearing health.
He enjoys spending time with his wife and beautiful baby girl.
Bitsy Pfeiffer
Patient Care Coordinator
Elizabeth “Bitsy” Pheiffer was born and raised in Ohio (like most Hilton Head residents!). She received a Bachelor’s degree in Elementary and Special Education from Wittenberg University.
After moving to various places during her young adulthood, she and her 3 children settled in Greenville, SC where she worked at Mitsubishi Polyester Films Onsite Medical Clinic.
There she performed OSHA required hearing exams for the employees and ran the front desk.
After 11 years working there, Hilton Head Island, which she had been visiting since 1972, called her to make this her forever home.
When she is not entertaining her 5 grandchildren (ages 3 years to 6 years!!), you will find her at the front desk happy to greet and help all the patients that pass through the door.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 41 verified patient reviews for Rose Hearing - Hilton Head! Their average review score is 4.95 () from 41 reviews.
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“Today I visited the store without an appointment. Immediately a technician invited me to his work space and proceeded to fix the aid. Excellent service especially since the hearing aids were not purchased at this store. ”
micchael W. 03/26/2026 Review submitted online
“Every aspect of dealing with Randy and Bitsy has been a complete pleasure. I can't begin to express how completely satisfied I am with Rose Hearing!......... to the point that if you, as a potential client of Rose Hearing, need to speak to someone that's thrilled with my newfound hearing results then you may ask Randy for my contact number and I'd be happy to tell why I'm so pleased. ”
Patricia V. of Hilton Head Island, SC 03/19/2026 Review submitted online
“Rose Hearing and staff are fantastic. They’ve helped me several times with problems of my making!
This week they helped me out, no appointment, pairing my hearing aid with my new, replacement iPhone. Also, I had so much wax buildup, it was affecting my hearing. They diagnosed quickly nd got me back to the hearing I had.
Thanks Rose!”
Maury P. of Hilton Head Island, SC 03/09/2026 Review submitted online
“I have been going there almost 2 years. Excellent staff and excellent care.”
Kim C. of Okatie, SC 03/09/2026 Review submitted online
“I purchased my hearing aids from Rose Hearing over 2 years ago and wish I did so sooner. The quality of the product and the service you receive is exceptional. Semiannual exams and emergency service if you require it is always available and provided by a professional and pleasant staff.”
Walt R. of Hilton Head Island, SC 02/25/2026 Review submitted online
“Wonderful, caring staff!! Always professional and knowledgeable!”
Jane S. of Hilton Head Island, SC 02/21/2026 Review submitted online
“Great first impression and continue to be happy I elect to Randy Rose. Thorough explanation of how the hearing aids work and my specific deficits. Highly recommend. You’ll be happy you chose Rose!”
Marie K. of Bluffton, SC 02/16/2026 Review submitted online
“Pleasant and professional …always leave very satisfied.”
Jerem O. of Hilton Head Island, SC 02/05/2026 Review submitted online
“Exceptional customer service by the entire staff to ensure the patients has the best possible hearing restored. Highly recommend, you won’t be disappointed!”
S R. of Hilton Head Island, SC 02/04/2026 Review submitted online
“Very impressed with Rose Hearing’s professionalism, customer focus and competence. Randy was recommended to me since my hearing aids were not working well, and my previous audiologist did not appear to be able to improve their performance.
Randy is thorough and diligent in testing and exploring possibilities for improvement. I would recommend him to anyone with a hearing problem, who is looking for assistance.”
Noel W. of Hilton Head Island, SC 02/04/2026 Review submitted online
“Always professional, courteous and on time with appts. Available for questions and tweaks and repairs at all times. Very important with adjusting to hearing aides.”
Barbara C. of Hilton Head Island, SC 01/15/2026 Review submitted online
“I lost and 2 days later I recovered my L hearing aid. They had offered a loner for the interim while we figure out next steps. When it was found, they checked, cleaned and sanitized both hearing aids. Everyone there is always so nice, helpful and of course professional. ”
Sharon S. of Hilton Head Island, SC 12/17/2025 Review submitted online
“I took my dad to get a hearing test and hearing aids. He is 90 years old and has been losing his hearing for a few years but has always been reluctant to get aids. From the moment we walked in we knew we were in the right place. Everyone was warm and friendly and expressed a true sense of caring. We were greeted by Bitsy with a friendly smile. Randy performed a through examination and fitted him with a hearing aid that has changed his life. Noah was in training and very helpful and Caleb helped my dad with the technology, which I must say is very advanced but very user friendly. I would highly recommend this place!”
Guy A. of Hilton Head Island, SC 12/05/2025 Review submitted online
“Enjoyed dealing with Gary and staff. All were helpful and friendly. ”
Ron M. of Hilton Head Island, SC 12/01/2025 Review submitted online
“So glad I went to Rose Hearing for my hearing aids, the service and attention is excellent. I highly recommend them.”
Pia C. of Hilton Head Island, SC 11/08/2025 Review submitted online
“Another excellent visit today. Rose Hearing’s service is consistently exceptionally good”
Richard R. of Hardeeville, SC 11/05/2025 Review submitted online
“Minor problem with my hearing aids .Walked to Rose Hearing At 8:15 Monday with minor n Caleb evaluated the problem n. Corrected it n at 8:30 I was on my way. NOW That’s knowledge n Service ”
James B. of Hilton Head Island, SC 10/27/2025 Review submitted online
“Always a pleasant experience from the moment you walk in the door. Bitsy is incredible -always remembers your name. Appt is always ontime and Randy (or Caleb) is always humorous and extremenly helpful-especially with i-phone issues. Wouldnt go anywhere else.”
Gerald M. of Hilton Head Island, SC 10/25/2025 Review submitted online
“Thank you for your wonderful care. The staff is very thorough explaining information about my hearing aids. I appreciate all you do. ”
Rosemary H. of Hilton Head Island, SC 10/14/2025 Review submitted online
“The best! Love you guys. Thank you again and again for taking such a good care of me thru the years!
God bless
”
Mariella S. of Hilton Head Island, SC 10/09/2025 Review submitted online
“Wonderful folks We saw Caleb and Bitsy today. Most helpful and caring. Went the extra mile for my 94 year old Mother. ”
M R. of Bluffton, SC 10/02/2025 Review submitted online
“I continue to be amazed at the outstanding customer service provided by Caleb and Bitsy at Rose Hearing. This is absolutely the best customer service experience I have ever had working with professionals! Everything about the company and products are first class!
-January 2026 Review Submitted- Rose Hearing has outstanding customer service represented by Bitsy and Caleb and Randy. I have had my hearing aids for more than a year and can always go in for a quick consultation or adjustment. They are genuinely friendly, courteous and extremely professional. I love my relationship with all of them.
”
Wally G. of Hilton Head Island, SC 10/02/2025 Review submitted online
“So happy to have found Rose Hearing for my hearing aides. They are all true professionals from the receptionist Bitsy , Caleb and of course Randy Rose.
They re extremely accommodating for all my hearing needs from adjustments to repairs and follow up tests. Simply the best !”
Barbara C. of Hilton Head Island, SC 10/01/2025 Review submitted online
“I am 100% satisfied with every aspect of the service i have received from the front Bitsy at the desk, the two techs, Randy and Caleb, that I have worked with and the quality of the Oticon product they recommended which I purchased. ”
Louis B. 09/30/2025 Review submitted online
“What more could one ask for?---Staff wants the very best for their clients, and always delivers. I highly recommend.”
Teresa Z. 09/22/2025 Review submitted online
“I have been going to Rose Hearing for 3 years and my family for 5.
We are always elated with the service.
I have referred many patients to their center.
Can’t think of any reason for anyone in Bluffton or on the Island to go anywhere else other than Rose if they’re experiencing hearing loss.
”
John E. of Hilton Head Island, SC 09/18/2025 Review submitted online
“I was very pleased with the entire experience with Rose Hearing. From the beginning the the service was exceptional: everyone was friendly, patient and knowledgeable. Training for my new hearing aids ensured I was comfortable and confident using them. I would highly recommend them!”
Mike M. of Hilton Head Island, SC 09/17/2025 Review submitted online
“Rose Hearing is off the charts good in every dealing I’ve ever had with them over the past 5 years or so. I totally recommend them !
”
Richard R. of Hilton Head Island, SC 09/07/2025 Review submitted online
“Rose Hearing is excellent from top to bottom. Warm professional greetings.
Hearing professional took all the time I needed it to practice and understand how to completely use the Hearing Aids. I Recommend them to anyone considering a change. I changed from Miracle Ears to Rose and I’m very happy I did that.”
Art T. of Hilton Head Island, SC 09/04/2025 Review submitted online
“At Rose Hearing, they care. Truly, they care. What’s more, they work diligently that their clients are treated with respect and fitted with the best models possible. Why would anyone ever go anywhere else! ”
Paddy F. of Hilton Head Island, SC 08/27/2025 Review submitted online
“Everyone from the front desk to the hearing specialists are caring and professional. ”
Kim C. of Beaufort, SC 08/22/2025 Review submitted online
“Always great people who care about you”
Peter G. of Hilton Head Island, SC 08/12/2025 Review submitted online
“They are great. I have had two issues and they worked me in same day. Showed me what I was doing wrong, problem fixed. Super knowledgeable in their field and take the time to explain and teach. Never behind schedule. I have nothing but very positive things to say.
”
Jay D. of Hilton Head Island, SC 08/05/2025 Review submitted online
“Efficient Kind”
Harold C. of Hilton Head Island, SC 07/30/2025 Review submitted online
“Tremendous service. Caleb was great in helping me with my hearing aids. Highly recommend them.”
Larry H. of Bluffton, SC 07/24/2025 Review submitted online
“The whole crew there are highly competent AND timely! I’ve never waited more than 5 minutes.
Also they listen and help you with picking the right devices and adjusting. ”
Maury P. of Hilton Head Island, SC 07/22/2025 Review submitted online
“Great southern hospitality and efficient professionals. Got an appointment the same day. They diagnosed my faulty hearing aid and replaced the part in a jiffy. Randy also fine tuned my aids and gave me some advice on how to mask the ringing in my ears. ”
Rusty D. of Hilton Head Island, SC 09/11/2023 Review submitted online
“The best experience with hearing analysis you will ever find. Dr. Rose and his staff are the best at what they do, and you can be assured of their commitment to your healh and well being. ”
GL W. of Bluffton, SC 06/08/2023 Review submitted online
Official Response from Rose Hearing - Hilton Head:
“I appreciate your positive feedback. We take pride in what we do and always appreciate when people let us know how we did.”
Received 07/20/2023
“Excellent service and friendly, knowledgeable staff. ”
Mary Ann M. of Versailles, KY 05/23/2023 Review submitted online
Official Response from Rose Hearing - Hilton Head:
“Thank you for your review. We love hearing things like this about our practice!”
Received 07/21/2023
“I really appreciate the quick turnaround on an urgent repair that was needed for my mom. That type of service is hard to find these days! I highly recommend Rose Hearing Center on Hilton Head.”
Jeffrey L. of Bluffton, SC 05/11/2023 Review submitted online
Official Response from Rose Hearing - Hilton Head:
“Thank you for your positive comments. I am so glad you had such a great experience. It is what we strive for.”
Received 07/21/2023
“Caring staff. Efficient appointments. Friendly atmosphere. Most importantly, great hearing results. ”
Kurt L. of Hilton Head Island, SC 05/04/2023 Review submitted online
Official Response from Rose Hearing - Hilton Head:
“Thank you for taking the time to review us. It's always great to read this type of feedback on our practice.”
We are OPEN and looking forward to helping you! We've taken precautions to ensure your health and safety. Visit our website for our protocol.
Clinic details
Don't let hearing loss leave you out
Our professionals at Rose Hearing help people reconnect to those they love through better hearing. Understanding your hearing loss and the solution that works best for you is important to us. We understand that the more you know about your individual hearing and your options, the more informed your buying decision can be. We are well versed and certified in hearing sciences and hearing technology and collaborate with local ENT physicians when needed.
We are skilled in performing diagnostic hearing tests that are thorough and based on those results, can recommend the best solution to optimize your hearing ability.
We offer two locations to choose from. Our Bluffton office is linked here for your convenience.
Our Hilton Head office is off Main St and Merchant in the shopping and business buildings. We are in the same building as Wise Guys Steak, The G-Free Spot and Camille and Company Boutique. Parking is along the store fronts.
Hearing care services
Rose Hearing offers quality products and services including: