Tahoe Family Hearing Clinic

2074 Lake Tahoe Blvd Ste 9 South Lake Tahoe, CA 96150

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(530) 494-0085

Staff

Photo of Jenelle Sandy, AuD, CCC-A from Tahoe Family Hearing Clinic

Jenelle Sandy,
AuD, CCC-A

Owner, Audiologist

“Hello! I’m Dr. Jenelle Sandy, Au.D., CCC-A, pediatric and adult audiologist, here to serve South Lake Tahoe and the greater Lake Tahoe Basin.

I was born in Southern California and raised in rural Maine, the bustling city of Chicago and northern California. I grew up babysitting, nannying, and volunteering, always with a passion for working with children and people in some capacity to give back to my community.

I earned my bachelor’s degree in Communication Disorders from the University of Wisconsin-Madison and went on to earn my doctor of audiology degree at the University of North Carolina-Chapel Hill. I chose UNC (and they chose me) for their excellent pediatric program, ranked top 5 in the nation. From there, I went on to practice at a specialty pediatric hospital, Ann & Robert H. Lurie Children’s Hospital of Chicago. I worked with children diagnosed with rare diseases and illnesses in addition to their hearing loss diagnosis. This unique setting has given me distinctive skills to provide for my patients in ways others may not even consider.

Ultimately, my heart missed the mountains I experienced in my childhood. Returning to the mountains has rekindled my love of skiing and mountain biking, but my passion for helping and providing for my community has not dwindled. When I am not skiing, biking, or working, I can be found exploring the simple pleasures Tahoe has to offer with my loving spouse and two children.”

Photo of Rob Sandy from Tahoe Family Hearing Clinic

Rob Sandy

Operations Manager

Rob worked in corporate IT sales for a number of years prior to leaving and helping his wife, Dr. Jenelle Sandy, open Tahoe Family Hearing Clinic. His background is in sales, marketing, and operations. Rob assists anywhere he can in the business but his primary focus today is on operational tasks and ensuring a successful patient experience. He is passionate about working with his wife and helping to ensure the success of the clinic.

Outside of work, Rob enjoys doing anything outdoors, whether that be winter skiing, snowmobiling, hiking, golfing, mountain biking, swimming, or kayaking.

Photo of Sarah Moran from Tahoe Family Hearing Clinic

Sarah Moran

Office Manager / Audiology Aide

Sara Moran is a California native who moved to South Lake Tahoe in 2011.  Living the quintessential Tahoe lifestyle with her husband and two dogs, their family embraces every season by fluffing in the deep snow, bicycling and hiking the endless trails, boating the clear lake waters, and savoring views of the Sierra Nevada.

Sara has always had a strong desire to help others.  She was a private nanny after graduating high school and continued to help families until she moved to Tahoe where she continued that journey by becoming a Nationally Certified Medical Assistant.  Sara worked as a Medical Assistant in a variety of roles at the local hospital in South Lake for over a decade before joining Tahoe Family Hearing Clinic. 

When she is not studying to become a certified Hearing Instrument Specialist, Sara is answering the phones, scheduling patients, and assisting with a variety of office related tasks.  She is a certified Audiology Aide in California and is excited about assisting you with your hearing needs!

Location

Clinic location map Driving Directions

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 12 verified patient reviews for Tahoe Family Hearing Clinic! Their average review score is 5 () from 12 reviews.

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“Tahoe Family Hearing Clinic, "Dr. Sandy" is very knowledgable , friendly and accommodating. We travel from another state to see her because we were turned down by other Dr's and they didn't know how to treat or help us ! We are very happy to know her :)”

C.A M. of Las Vegas, NV   
07/27/2025    Review submitted online

“I am 42 years old and have needed hearing aides in both ears for at least 2 years and have been resisting. I'm so grateful I finally took the plunge as I can hear so well! And the devices are very high tech and not visible to others. The overall experience was spectacular - from the online systems (that remembered me from a prior appointment 2 years ago!) to the caring way Dr. Sandy patiently led me through the experience - A++ customer experience. Thank you!”

Melissa W. of South Lake Tahoe, CA   
07/25/2025    Review submitted online

“I have been going to dr Sandy for three appointments for cochlear hearing I have never been able to hear so good she is very patient and understandable also her office staff are friendly and helpful ”

Bob R. of South Lake Tahoe, CA   
07/22/2025    Review submitted online

“Jenelle is always patient and helpful! She obviously is very experienced and knowledgeable. I recommend with no reservations. ”

Tim A. of San Jose, CA   
07/18/2025    Review submitted online

“I hear my Ps and Fs and the birds on the trails and the rocks crunching like popcorn under my feet. Awesome!”

Rich P. of South Lake Tahoe, CA   
05/15/2025    Review submitted online

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Clinic details

Family-centered, community-based

We are a family-owned private practice nestled in the heart of South Lake Tahoe, committed to addressing audiology needs across all age groups, from newborns to pediatrics and adults. We deeply understand the significance of hearing and are dedicated to guiding you or your child through every aspect of this journey, from comprehensive testing to identifying the perfect solution for your unique hearing requirements. 

Our extensive extensive range of services covers the latest advancements in hearing technology and ensures protection for your hearing help. We proudly serve the communities of South Lake Tahoe and the surrounding Tahoe basin, catering to individuals dealing with hearing loss and tinnitus.

At the helm of our practice is our owner and audiologist Dr. Jenelle Sandy, a compassionate provider with a firm grasp of basic sign language, fluency in Spanish and a commitment to accommodating your family scheduling needs with flexible hours.

You will find us on Lake Tahoe Blvd in the  Lake Tahoe Family Pharmacy strip mall. Care for your hearing so you can get back to adventure!

We accept CareCredit.

Photos

Hearing care services

Tahoe Family Hearing Services proudly offers these services:

  • Complete hearing evaluations including speech perception testing
  • Hearing aids (including CROS and BiCROS) and bone conduction devices: fitting, programming, maintenance and follow-up testing using real-ear measures
  • Newborn hearing screenings and full diagnostic Auditory Brainstem Response (ABR) evaluations
  • Pediatric behavioral testing: Visual Reinforcement Audiometry (VRA)/Conditioned Play Audiometry (CPA) 
  • Dispensing of assistive listening devices (ALDs)
  • Custom fitting of hearing protection devices: musician’s earplugs, in-ear monitors, swimplugs, sleep plugs, occupational plugs
  • Cochlear Implant candidacy assessments 
  • Cochlear implant activation, programming and follow-up services
  • Cerumen Management

We proudly serve our nations Veterans. If you are a Veteran or know someone who has served and needs hearing care, please contact us; you may be eligible for free hearing evaluations and hearing aids!

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

American sign language

American Sign Language

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Spanish

Habla Español

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

Clinic links

Hours of operation

SundayClosed
Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
FridayClosed
SaturdayClosed
Evening and/or weekend hours available by appointment. Please call to schedule.

Voted The Best Of Tahoe 2023!

Announcement for Tahoe Family Hearing Clinic

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

American sign language

American Sign Language

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Spanish

Habla Español

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.