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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 39 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Mesa! Their average review score is 4.87 () from 39 reviews.
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“Front desk crew by the name Valerie is friendly, courteous, and helpful. Dr. Sarah Pitrone is really professional gave me a warm greeting and made me feel comfortable before and after the diagnosis procedure. I can feel the sense of compassion and care in dealing with me as a patient.Overall, This is one of those great experience I ever had as a Patient .I should know because I also worked in the medical field as a Phlebotomist/ Laboratory Assistant when I was living in Bay Area California. I would definitely recommend your Clinic and Dr. Sarah Pitrone to my Friends and relatives. Kudos for All of You ! Great Patient Care.”
Received 01/16/2026Official Response from Sound Relief Tinnitus & Hearing Center - Mesa:“Thank you so much for your thoughtful and heartfelt message. It means a great deal to hear that, as someone with a background in the medical field, you felt truly cared for and supported by our team. Valerie’s warmth at the front desk and Dr. Sarah Pitrone’s professionalism and compassion are exactly the kind of care we strive to provide every day. We are honored by your recommendation and grateful to be part of your hearing journey. Kudos right back to you, and thank you for recognizing the heart behind what we do!”
“Had a great time and learned a lot about my hearing problems . I would definitely recommend!!! ”
Received 01/14/2026Official Response from Sound Relief Tinnitus & Hearing Center - Mesa:“Thank you for your kind words and recommendation. We are glad you found the visit informative and helpful in understanding your hearing concerns. Taking the time to educate and guide each patient is a big part of how we care, and we appreciate the opportunity to be part of your hearing journey.”
“They do a great job and are very friendly. ”
Received 01/07/2026Official Response from Sound Relief Tinnitus & Hearing Center - Mesa:“Thank you for your kind words! We are glad you felt both well cared for and welcomed; providing friendly, high-quality hearing care is always our goal.”
“Just had my first appointment with Dr. Sarah Pitrone and her level of knowledge, professionalism, and care was nothing short of stellar! This lady is well EDUCATED in her field. She knows her stuff! I learned SO much about tinnitus, its symptoms, and how it can be managed. My treatment plan was carefully created to my particular situation and I’m excited about the journey ahead. I left the office feeling confident and better already. Dr. Pitrone is AMAZING. Thank you, Sound Relief! I’m excited to do the work with you!! For those needing relief, don’t hesitate another minute!”
Received 12/23/2025Official Response from Sound Relief Tinnitus & Hearing Center - Mesa:“Thank you so much for your incredible feedback! We're thrilled to hear your first appointment with Dr. Pitrone left you feeling informed, supported, and hopeful. Her depth of knowledge and commitment to personalized care are at the heart of what makes the Sound Relief Method so effective, combining education, tailored sound therapy, and long-term support to help you take control of your tinnitus. We're honored to be part of your journey and excited to walk alongside you as you move forward. Thank you for your energy, your trust, and your enthusiasm; we are with you every step of the way!”
“I felt it was time to get my hearing checked. Dr. Sarah Pitrone, from start to finish, was a highly effective professional before, during, and after the test. She reviewed and explained the results very clearly. Oh, by the way, I rate the receptionist as very friendly and helpful as well. Highly recommend Sound Relief!”
Received 12/10/2025Official Response from Sound Relief Tinnitus & Hearing Center - Mesa:“Thank you for your kind words and recommendation! We're so glad you chose to take that important step in checking your hearing. Dr. Pitrone’s professionalism and clarity are a big part of the care we aim to provide, and we’re happy to hear you felt supported every step of the way. We’ll also pass your compliments along to our entire team; their friendliness sets the tone for each visit. We're grateful for your trust!”
Clinic details
At Sound Relief Tinnitus & Hearing Center in Mesa, Arizona, hearing health care isn’t just what we do; it’s who we are. Some of our audiologists have tinnitus, a few of us have hearing loss, and everyone at Sound Relief has family members with hearing loss and/or tinnitus. We share a calling to help people suffering from tinnitus, hyperacusis, hearing loss, and other hearing health issues.
Here, we give you all the time you need to share your tinnitus or hearing loss experience.
What especially makes us different is our specialization in tinnitus. No audiology practice team is ranked higher or referred with more confidence. With the most comprehensive FDA-approved tinnitus treatments anywhere, we’ve helped thousands experience life-changing results.
Our Core Values
To understand our practice, it is important to understand the principles we strive to emulate.
1. Be People-Centered
Our focus on the patient is a top priority, but this extends to our team here at Sound Relief as well. We are a family-owned and operated company, and we want everyone (patients and employees) that walks through our doors to feel that sense of compassion and family. We also encourage our people to maintain a healthy work-life balance.
One of the big advantages of Sound Relief is our ability to collaborate with the top minds in the field of audiology. Our audiologists regularly work together to help find the best outcome for each patient.
2. Be Integrity Driven
The Prutsmans are the owners and founders of Sound Relief, and they believe everything about the practice reflects on them and their family legacy. Based on that, they do everything in their power to ensure that the practice operates at the highest moral and ethical standards. From the interactions and relationships with patients, employees, vendors, and insurance companies, dedication to this core value is clearly a guiding principle every day.
Dr. Julie also serves on the board of the American Tinnitus Association. She believes her involvement will help further their mission and improve the lives of people suffering from tinnitus.
3. Be Innovative
The field of audiology is always evolving. In order to stay ahead of the curve, Sound Relief dedicates tremendous resources to evaluating new technology and treatment techniques, improving existing systems and processes internally, and creating new tools to improve the overall patient experience.
Please visit one of our 9 Colorado and Arizona hearing and tinnitus centers. Listed above you can follow the center link convenient to you to make an appointment.
Hearing care services
Sound Relief Tinnitus & Hearing Center offers specialized audiology services, including tinnitus treatment, extensive diagnostic hearing testing, and solutions for decreased sound tolerance.
- Hearing & speech comprehensive testing/evaluation, consists of a series of tests and inspections to assess the overall hearing health of a patient.
- Tinnitus assessment, tinnitus is common and often described as a "ringing, rushing or buzzing sound in the ears". The tinnitus assessment at Sound Relief combines tinnitus-specific tests, a comprehensive audiological evaluation, and tympanometry.
- Hyperacusis assessment, a hearing disorder for patients with a decreased tolerance for everyday noise/sounds at such high levels that it causes irritation, anxiety, or even physical pain.
- Hearing aid evaluation, based on your test results, needs, lifestyle and budget together we will determine which hearing device will best suite you.
- Hearing aid sales, rechargeable, background noise cancellation and Bluetooth streaming capability.
- Custom made and fitted hearing aids
- Programming of hearing aids with your full prescription.
- Real Ear Measurements (REM), REMs are the gold standard in audiology for verification that the hearing aids are working as they should and providing the intended benefits inside the patient’s ear canal at the eardrum.
- Distortion Product Otoacoustic Emissions (DPOAEs), this test measure frequencies in each ear and the audiologist interprets the results found.
- Removal and management of non-Impacted and impacted Cerumen (earwax).
Hearing Device & Hearing Protection Audiology Services
- Hearing aid clean and check
- General hearing aid service including repairs
- Earmold impression
- Out of Office Visits “House Calls”
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | Closed |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
