Hearing Experience - Carlsbad

“Very disappointing. During my first appointment, Walter Kelly kept falling asleep so had to reschedule. Included 42 ear domes in the kit which he said were for a woman and too small for me. He sent me others a few days later. I received no information on getting the hearing aids fitted. I get this email that says to wear them consistently and slowly, and to go to this link to find out. I went to the link and it says nothing about how long to wear them, and the Chat guy says to wear them as much as possible which is the opposite of what the email says. Two days after initial zoom session I get a video showing how to insert them in my ear. Why wait 2 days? At the same time, I purchased Jabra aids from Costco. I've had a great experience with their audiologist. For something like this, there is no substitute for face to face service. The hearing aids themselves are somewhat similar but no matter what you do, this can't be done with zoom sessions, videos and emails.”