Audiology Concepts - Duluth

“Can't say enough great things about Audiology Concepts! Been a patient of theirs going back to 2015 when I first began working with them/Tinnitus & Hyperacusis Clinic in Edina & worked with Dr Jason Leyendecker who is now the owner. Now living in northern MN, I transitioned to working with Dr Kelsey Putvin at their Duluth location (Dr Jason has greatly expanded the operation to include several locations throughout MN including Duluth). I continue to work with both Dr Leyendecker & Dr Putvin. If you need the BEST MN based experts for Tinnitus/Hyperacusis/Misophonia/Extreme Auditory conditions, you've found the best when you chose Audiology Concepts!”

“When I first went to audiology concepts, I was seen by the owner and very nice, very helpful in working with the hearing aids I had. Then I went back in and asked for my old aids to be turned up while others were being repaired. I was told they could not adjust those hearing aids as they would have to download a program they didn’t have. I guess the tech was not in the mood that day. My experience the first visit was good enough, I still went back. New audiologist seemed very thorough. she was able to find ways to adjust how my hearing aids picked up sound, send in one for repair and make another repair herself on other. I met w her in person and over zoom meeting to make adjustments. Was very happy but then insurance changed to Medicare and although I have coverage for hearing, audiology concepts said I did not, but said my hearing test covered…? Ok… she explained they were not accepted to order new hearing aids and they would not bill my secondary as they did not do that… but pretty sure the owner did… I think. Not sure but now I have to find some place else to go to get hearing aid replaced. They wouldn’t even bill out for my batteries. Not very happy. Owner made me feel very welcome but the tech basically told me to go somewhere else and now the new audiologist did the same. Maybe it’s the new insurance but it seems odd audiology concepts would be covered to adequately perform my hearing test but not to sell me new hearing aids? Not sure why that would be but now I need to take my test and go door to door to find someone to order them. I’d rather go to one place and the location was great, I never had an issue getting supplies or scheduling appts. But I need to go somewhere me where else now.”

“I always get outstanding service and helpful advice when I visit the Duluth Audiology Clinic. Carsen always makes me feel welcome.”

“Every time I go there I am treated very good and they always listen to my concerns. Karla is very professional and friendly.”

“Duluth patients get top notch care at Audiology Concepts. Carla is an excellent technician, listening carefully to my concerns and always solving any issues I may have. Thanks, Carla!”

“Always friendly and helpful. Karla and I visit first and talk about mutual friends. She is very professional and is always helpful. ”

“Wonderful, caring vary happy with their services. ”

“Very professional and courteous ”

“I brought my young daughter here for a hearing test. I was very impressed with the office and the audiologist! Caring and thorough. I would definitely recommend Audiology Concepts ”

“ I was very pleased by the attention and advice given to me by the eye audiologist that I saw this morning. She took plenty of time with me and made me feel much better about that problem. I’ve been having with my Hearing I would give her a 10 of 10.”

“A wonderfully friendly, professional and caring service that places patient needs and concerns first. There are many choices for people choosing an audiology center however you want a center that listens to you and that’s exactly what they do. Because they are independent of any one brand they can choose the BEST hearing aid for you to try and if it’s not working they can try another brand. From a happily hearing patient for over 16 years.”

“I purchased a hearing aid in January of 2020. Very satisfied with its performance but along with hearing loss I have a tricky medical issue with the ear in question. Dr. Samantha has worked with me on finding the best solution to improve my hearing and the latest attempt (last week), seems to be doing the job. I have been very impressed with the knowledgeable staff, their friendliness and the modern facility that they work in. I do have to mention again that my ear issue is somewhat unusual and Dr. Samantha has been great to work with and her professionalism and knowledge is benefiting me with better hearing. Thank you”

“I liked the thoroughness of examination and explanation of ear and hearing aid and how they work the best. I liked the helpful mood and pleasant atmosphere of the whole staff and office. ”

“I like knowing that they understand what I ask them to help me with. I love this place. Dr. Voss is the greatest. Joan I love and thanks. ”

“Dr. Voss is very professional, informative, knowledgeable and is supported by an excellent staff in a very pleasant surrounding. The office is tastefully designed. ”

“They are friendly, courteous, and when you explain a problem with your hearing, they have the answers and solutions — Highly recommendable!!”

“Fixed feedback problems. Answered all questions. ”

“Dr. Voss is excellent and his staff is helpful and very polite. My husband was a client for many years and I have been a customer for almost 10 years. I would recommend them to anybody who needed help with hearing loss. ”

“They're very caring, very professional. They were very nice people to work with.”

“He was patient and explained things very well to my dad! It was a good experience we were happy with the service.”