Audiology Concepts - Duluth

(20 Reviews)

(218) 206-8746

Staff

Carey Bailey,
AuD

Audiologist

Dr. Carey was first introduced into the world of Audiology through a mentorship with her Basic Audiology professor at Marshall University. Dr. Carey completed her fourth-year residency at the Hershel “Woody” Williams VAMC in Huntington, WV, and has provided services in the private sector, hospitals, and ENT clinics. She received her doctorate degree from Ohio University in Athens, Ohio in April 2021 and received her undergraduate degree from Marshall University in Huntington, WV in 2017

Location

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 20 verified patient reviews for Audiology Concepts - Duluth! Their average review score is 4.65 () from 20 reviews.

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“When I first went to audiology concepts, I was seen by the owner and very nice, very helpful in working with the hearing aids I had. Then I went back in and asked for my old aids to be turned up while others were being repaired. I was told they could not adjust those hearing aids as they would have to download a program they didn’t have. I guess the tech was not in the mood that day. My experience the first visit was good enough, I still went back. New audiologist seemed very thorough. she was able to find ways to adjust how my hearing aids picked up sound, send in one for repair and make another repair herself on other. I met w her in person and over zoom meeting to make adjustments. Was very happy but then insurance changed to Medicare and although I have coverage for hearing, audiology concepts said I did not, but said my hearing test covered…? Ok… she explained they were not accepted to order new hearing aids and they would not bill my secondary as they did not do that… but pretty sure the owner did… I think. Not sure but now I have to find some place else to go to get hearing aid replaced. They wouldn’t even bill out for my batteries. Not very happy. Owner made me feel very welcome but the tech basically told me to go somewhere else and now the new audiologist did the same. Maybe it’s the new insurance but it seems odd audiology concepts would be covered to adequately perform my hearing test but not to sell me new hearing aids? Not sure why that would be but now I need to take my test and go door to door to find someone to order them. I’d rather go to one place and the location was great, I never had an issue getting supplies or scheduling appts. But I need to go somewhere me where else now.”

Michele P. of Duluth, MN
03/29/2025 Review submitted online

“I always get outstanding service and helpful advice when I visit the Duluth Audiology Clinic. Carsen always makes me feel welcome.”

Jennie W. of Duluth, MN
02/04/2025 Review submitted online

“Every time I go there I am treated very good and they always listen to my concerns. Karla is very professional and friendly.”

Norman S. of Aurora, MN
12/14/2024 Review submitted online

“Duluth patients get top notch care at Audiology Concepts. Carla is an excellent technician, listening carefully to my concerns and always solving any issues I may have. Thanks, Carla!”

Jan O. of Duluth, MN
12/11/2024 Review submitted online

“Always friendly and helpful. Karla and I visit first and talk about mutual friends. She is very professional and is always helpful. ”

Tim F. of Duluth, MN
11/25/2024 Review submitted online

“Wonderful, caring vary happy with their services. ”

Brad B. of Carlton, MN
10/28/2024 Review submitted online

“Very professional and courteous ”

Paul R. of Duluth, MN
10/19/2024 Review submitted online

“I brought my young daughter here for a hearing test. I was very impressed with the office and the audiologist! Caring and thorough. I would definitely recommend Audiology Concepts ”

Amy A. of Duluth, MN
09/19/2024 Review submitted online

“ I was very pleased by the attention and advice given to me by the eye audiologist that I saw this morning. She took plenty of time with me and made me feel much better about that problem. I’ve been having with my Hearing I would give her a 10 of 10.”

Laurene H. of Esko, MN
07/23/2024 Review submitted online

“A wonderfully friendly, professional and caring service that places patient needs and concerns first. There are many choices for people choosing an audiology center however you want a center that listens to you and that’s exactly what they do. Because they are independent of any one brand they can choose the BEST hearing aid for you to try and if it’s not working they can try another brand. From a happily hearing patient for over 16 years.”

Gina E. of Cornucopia, WI
07/17/2024 Review submitted online

“I purchased a hearing aid in January of 2020. Very satisfied with its performance but along with hearing loss I have a tricky medical issue with the ear in question. Dr. Samantha has worked with me on finding the best solution to improve my hearing and the latest attempt (last week), seems to be doing the job. I have been very impressed with the knowledgeable staff, their friendliness and the modern facility that they work in. I do have to mention again that my ear issue is somewhat unusual and Dr. Samantha has been great to work with and her professionalism and knowledge is benefiting me with better hearing. Thank you”

Kirk B. of Cloquet, MN
02/28/2021 Review submitted online

“I liked the thoroughness of examination and explanation of ear and hearing aid and how they work the best. I liked the helpful mood and pleasant atmosphere of the whole staff and office. ”

Helen L Y. of Duluth, MN
06/05/2017 Review received via mail

“I like knowing that they understand what I ask them to help me with. I love this place. Dr. Voss is the greatest. Joan I love and thanks. ”

Rodney W. of Duluth, MN
04/26/2017 Review received via mail

“Dr. Voss is very professional, informative, knowledgeable and is supported by an excellent staff in a very pleasant surrounding. The office is tastefully designed. ”

Rita M. of Duluth, MN
07/20/2016 Review received via mail

“They are friendly, courteous, and when you explain a problem with your hearing, they have the answers and solutions — Highly recommendable!!”

William D. of Silver Bay, MN
09/21/2015 Review received via mail

“Fixed feedback problems. Answered all questions. ”

Henry R. of Duluth, MN
05/18/2015 Review received via mail

“Dr. Voss is excellent and his staff is helpful and very polite. My husband was a client for many years and I have been a customer for almost 10 years. I would recommend them to anybody who needed help with hearing loss. ”

Kathleen S. of Wrenshall, MN
05/11/2015 Review received via mail

“They're very caring, very professional. They were very nice people to work with.”

Linda S. of Meadowlands, MN
02/25/2015 Review verified by phone

“The doctors keep leaving this clinic and the service has become poor. What makes me upset is that they made it so that my hearing aids could only be programmed by them. I had to spend more money sending them in for repair so that I could see a different doctor.”

Lucille T. of Duluth, MN
02/11/2015 Review submitted online

Official Response from Audiology Concepts - Duluth:

“Your comments about how we have fallen short of your expectations have not fallen on deaf ears. I’m Dr. John Voss, owner and one of the providers at Hearing Associates, and although I do not like to hear your comments, I appreciate the issues you raise and will do my best to respond. 1) We do recognize we have some providers that are no longer with us, and as with many businesses, that can be disappointing and unavoidable for various reasons. We strive to make the transitions smooth, and appreciate your feedback on how we can continue to work on this. 2) Yes, we do often fit an AGX Branded hearing instrument, which allows us a greater choice of manufacturers to work with when providing the best treatment for each individual. There are times AGX instruments cannot be adjusted by other clinics, and if we are made aware this is needed, we will have the instruments altered (at our cost) so others can provide adjustments. If you provide us a copy of your receipt I will reimburse the cost of this modification. 3) We are evaluating your chart for any indications of unsatisfactory service or care and will establish a plan to reduce the chances of this occurring again. I would be more than happy to discuss this with you to rectify concerns. At Hearing Associates we are constantly striving to be the premier hearing care center that we have been for the past 25 years. Thank you for your feedback. ”

Received 03/19/2018

“He was patient and explained things very well to my dad! It was a good experience we were happy with the service.”

George H. of Cloquet, MN
12/19/2014 Review verified by phone

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Clinic details

Where better hearing means better living

At Audiology Concepts we will help you with your hearing issues and address your hearing loss, tinnitus, budget and lifestyle. We will serve you in an honest, caring and attentive manner. We utilize only state-of-the-art assessment equipment and technologies, and work with only the highest quality hearing and tinnitus products. Your hearing is too important to trust to just anyone. We have five locations to serve you:

- 6444 Xerxes Ave South Edina, MN, 55432

- 4050 Nicollet Ave South, Suite 200 Burnsville, MN, 55337

- 1920 South Pokegama Ave Grand Rapids, MN 55744

- 4905 Matterhorn Drive Duluth, MN 55811

- 1627 North 34th St. Superior, WI 54880

Hearing care services

We provide complete Hearing solutions and services:

•Hearing Test and Evaluations

•Advanced Hearing Aid Technology

•Tinnitus Testing

•In-ear musicians’ monitoring

•Services for patients of all ages

(218) 206-8746

Hours of operation

Sunday	Closed
Monday	8:30 am - 4:30 pm by appointment
Tuesday	8:30 am - 4:30 pm by appointment
Wednesday	8:30 am - 4:30 pm by appointment
Thursday	8:30 am - 4:30 pm by appointment
Friday	8:30 am - 4:30 pm by appointment
Saturday	Closed

Clinic links

Clinic website
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Accepted forms of payment

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Financing available for those who qualify
Insurance accepted, please call for details

Disclaimer: This clinic profile is for general information purposes only.

Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

Audiology Concepts - Duluth

Staff

Carey Bailey,
AuD

Audiologist

Location

Reviews

Clinic details

Hearing care services

Hours of operation

Clinic links

Accepted forms of payment

Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

Audiology Concepts - Duluth

Staff

Carey Bailey, AuD

Audiologist

Hearing care services

Clinic links

Accepted forms of payment

Carey Bailey,
AuD