Richmond Hearing Doctors - Southside

“Made an appointment to have wax removed. Tara was professional, considerate, and effective. Painless wax removal and I feel great.”

“I had taken my 85-year-old mother to visit Kim Fisher after a singularly bad experience with another hearing clinic. The difference in quality of care and professionalism offered by Richmond Hearing Doctors was exceptional. An example: my mother had been discharged from the hospital and had an appointment scheduled with Kim shortly after the same day. I called Kim to report that she was too weak to get out of the car and I would reschedule her for a better day. Kim said to come over regardless and she met us IN the parking lot to deliver care to my mother. Above and beyond! Just this week, I had my first hearing test with Kim and it was the same first class experience. I highly recommend Kim Fisher and Richmond Hearing Doctors! You will not be disappointed…”

“I’ve been using Hearing Doctors for well o ver 10 years - all with excellent service and hearing results. Today was a thouough cleaning of relatively new aides, my hearing, testing in noisy locations, and additional functionality testing. Ive enjoyed 5star expertese all thi time. ”

“Kim and her staff are great to work with. Very knowledgeable and explain things where it is to understand. I highly recommend them for your hearing needs.”

“It's a pleasure to get my hearing care at Richmond hearing. Dr. Tara is thorough, polite and patient answering my questions and providing my hearing care. It is obvious she enjoys treating her customers.”

“It was great, as always. Kim was professional, nice, and efficient.”

“Professional and knowledgeable. ”

“Professional, efficient, overall excellent. Caring staff who looked after my needs and made great suggestions which will positively affect my life.”

“I scheduled to get the Lenire tinnitus system. Dr. Ruth ran a complete hearing test on me and had a deep discussion on my hearing issues. She ran another test and adjusted my hearing aids. This allowed me to hear extremely well. I still have the tinnitus but it does not effect my ability to carry on a conversation without buying the Lenire system. That was the main thing I needed done. She solved my conversation problems. If I find that I still want the Lenire system I will be going to Richmond Hearing Doctors. I am a strong believer in Richmond Hearing Doctors and have recommended them to many of my friends. If anyone needs hearing aids these are the only doctors I would recommend going to. They take the time and listen to you to help solve hearing problems.”

“Dr. Ruth saw me without an appointment and fixed the problem in my right hearing aid.”

“Dr. Ruth conducted a thorough hearing exam and explained the results and discussed my options. She was friendly and efficient and she made me feel very relaxed during the entire process. ”

“Tara Ruth was patient and willing to answer questions. The test was Thorough.”

“Dr. Ruth is always very professional and helpful. My hearing is of great importance to me and I rely on the service and responsiveness of this practice. ”

“The best service and impeccable care”

“Excellent service”

“I am well please with the healthy hearing service I received. Thank you ”

“I have seen Dr. Ogilvie for about two years. She offers sensible advice when I was adjusting to using hearing aids. Any issues I have, she takes time to make sure my ear hygiene is healthy and gives assistance on how to use the product. ”

“Traveled several hours to see Dr. Tara. Exceptionally capable audiologist. She is very focused on her work and very straight forward about answering your questions. I highly recommend her.”

“Dr. Ruth was very patience with me during the testing. She testing the right ear, then the left ear. Then both ears at the same time. She determined that both ears worked better together. She explained the procedure. ”

“I have been with rhd for 3+ years. The experience has always been great. ”

“I highly recommend Richmond Hearing. The exams are very thorough and Tara does an excellent job of explaining what your results mean. There is no pressure to purchase hearing aids, however you are given good options of how to deal with your individual situation. ”

“They always check the thing I didn’t think of. Their service is exceptional. *Nov 2024 Update* - Very helpful. Clear answers to all questions and does not try to sell anything not needed. ”

“Great office, great doctors!”

“Very comprehensive hearing exam. Friendly staff. Am glad I chose Richmond Hearing Docs.”

“Great service. Explained every step to the testing and went over test results carefully, answering all my questions. Focused on getting the complete picture before making any recommendations to address my hearing issues.”

“My father and I have been seeing Kim for four years and have always had the best service. Kim and the rest of the staff are extremely helpful.”

“Very thorough and caring. I would definitely recommend Dr Ruth”

“Contacted Richmond Hearing Doctors about my decade-long tinnitus issue. Dr Ruth performed a comprehensive hearing test to help determine the best possible treatment solution(s). Dr Ruth was so kind, knowledgeable and understanding! Based on the hearing test and hearing questionnaire, I qualify for the new Lenire device/treatments as one of my treatment options. Lenire is the very latest tinnitus treatment option, but is not currently approved by insurance. There was no pressure whatsoever by Dr Ruth to pursue the more expensive Lenire option, just a professional assessment of my condition and possible treatment(s). I've never had a more positive medical experience ANYWHERE! The staff is awesome and the office is beautiful and relaxing! I HIGHLY recommend Richmond Hearing Doctors and Dr Ruth for your hearing issues!”

“Dr. Ruth provided our family with thoughtful and excellent care. She provided patient-focused care, ensuring that we understand treatment options. ”

“I have been seeing Dr. RUTH for over 6 years. When she relocated to Richmond Hearing I looked for a couple years before i located her here. Richmond Hearing and Dr. RUTH are excellent. I would recommend both to anyone who has a Hearing problem. The same perdon that does tge Hearing test explains the results and recommends tge best option for you. ”

“They work very hard to make sure all your needs are met. I have been wearing hearing aids for 65 years the hearing Doctors are by far the most caring and go out of their way to make sure you are comfortable with your aids and will over everything to make sure you get the most out of your aids never give up if you have problems with your aids I highly recommend Kim and Tara . ”

“My appointment was on time, my needs were met, I was satisfied ”

“Debra is so great! Always helping me understand how to use apts. Wonderful staff and recommend Hearing Doctors to everyone ”

“Comfortable surroundings, friendly checkin and quick response. My first hearing test was a professional and positive experience.”

“Dr. Ruth was very informative with the Hearing aid process. I do wish that I was able to try out on and use one of the demos available. aids. ”

“Kim provides the most complete and professional client/patient hearing health I've experienced as a "visiting" patient.”

“Kim Fisher always provides great sercice”

“Kim Fisher is awesome. She takes her time with you, explains everything to you, and makes sure your hearing aids are in perfect working condition. I highly recommend Richmond Hearing Doctors-Southside. ”

“Dr. Ruth was so kind to take a moment to pair my hearing ads to my new I Phone. It's rare to find customer service so compassionate that a Doctor takes a moment to fix a walk in patient's issue. Richmond Hearing Doctors - Southside is the best practice I have ever been to for hearing. I highly recommend making an appointment today for satisfaction with helping your hearing. ”

“I have been extremely pleased with the service provided. Kim Fisher has worked closely with me to continue making improvements to my hearing. Always answers my questions clearly. ”

“What an amazing practice! Stuck the day before Thanksgiving, and not only were they open but they were able to repair my hearing aid! Miracle workers! ”

“I found the experience so positive that I have already referred you to several friends.”

“It’s been a great experience! The staff is great and I love my hearing aids!”

“My audiologist, Tara Ruth, was thorough and explained all options for improving my hearing. She has my recommendation.”

“This was my first visit with Dr. Ruth. She made me feel comfortable and explained the process and testing results very well. The staff was also friendly and made me feel welcome. ”

“I have been impressed since my first appointment. The office staff were professional, welcoming and helped me feel comfortable Doctor Ruth welcomed my wife and I asked if we had questions, and then covered what she would be doing. She showed us rather than just talking about things. I left the appointment feeling comfortable and prepared to wear a hearing aids. Her follow up has been complete. I was hesitant at first but now feel comfortable. I would recommend her to anyone who is having hearing aids for the first time or anyone or someone who wants a second opinion. ”

“Tara Ruth was very kind and patient during this follow up appointment. Her customer care is exceptional. I always feel I can get in touch with her if I have any questions about my hearing or hearing aids. Thanks so much for your help. ”

“Great team of caring professionals who go the extra mile to help their clients. ”

“Have worn hearing aids for years from Costco. Now with Insurance and guided by TruHearing 3rd party referral, ended up at Richmond Hearing Docs. Very complete exam, and history taken. Appointments were on time, options explained, and new hearing aids programmed and set up in very timely fashion. Would definitely urge those seeking a hearing exam and hearing aids to give them a call. ”

“Awesome service! Very nice staff! Tara was wonderful, thorough and answered my many questions, (lol). I feel well cared for here! ”

“Great. Knowledgeable, courteous, very helpful. ”

“This was my first visit and Dr. Kim was very professional and attentive to my needs. She asked me lots of questions and was patient with me during the tests. The staff was very friendly and made sure we were comfortable during our wait. ”

“I have been coming to RHD for almost 3 years and Dr. Kim has been excellent. She is very attentive and detail oriented. She takes the time to explain what the testing twill be and the results in detail. She explains the numerous hearing aid options and what they do. She has been a constant professional and is always very kind. ”

“Dr. Ogilvie and staff are awesome. UPDATE: January 2024 Dr. Ogilvie and the entire team at RHD are excellent. Everyone is genuinely focused on your hearing, they listen to you and try their best to make your hearing quality the best it can be. ”

“Dr Ruth and the whole practice are awesome. ”

“I have been working with Debra Ogilvie, Au.D. at the Midlothian office for several years. She has been a wonderful listener as I have explained my personal frustration with hearing loss. Working together, we have explored several brands of hearing aids. She has made adjustments and discussed some of the latest technology in hearing science. One thing that I have learned is that it is important to work with a licensed professional trained in the art and science of managing hearing loss. There is so much that we can miss if we do not hear all of the richness of life. ”

“I was referred to RHD by a friend and have been VERY pleased! I started at the West End location with Dr Leah Ball and have recently been seeing Dr Tara Ruth at the Midlothian office because it’s close to my home. Everyone I have met has been very courteous and attentive to my needs with my new hearing aids. I HIGHLY recommend this wonderful group of professionals for all your hearing needs!”

“I DONT BELEAVE ANY BUSINESS COULD SERVICE AND AS NICE AS THE PEOPLE THAT WORK AT Richmond Hearing Doctors.”

“My audiologist moved practices and I followed her, that’s how highly I respect her. We’ve worked together for many years and I am grateful to continue our relationship.”

“I am a patient of Kim Fisher. She is a perfectionist and is lovely in every way. Her concern and attention to my hearing loss and the function of my hearing aids have been great ! I feel fortunate to have found an audiologist with her knowledge and skills.”

“Excellent experience! Would highly recommend!”

“I received so much more understanding of how hearing works. Given good advice after the testing which was complete and well explained. Glad I chose this facility, which by the way is new and nice.”

“I live on the west coast and lost the stabilizer wire on one of my Oticons. I made an appointment, got there 15 minutes early and by the time my appointment time arrived, the receptionist had fixed the problem for me. Great work, and thank you from an out of state person in distress. ”

“I appreciate what you do for us”

“Excellent help highly recommend them.”

“Extremely nice and caring in entire office. My hearing exam was very much in depth and everything was explained with care and patience. I recommend them to any and every one.”

“My son's hearing loss has been assessed and hearing aids fitted by Debra for 12 years. She is knowledgeable and genuinely concerned about her patients. Our experience over 12 years has been wonderful! She is very caring with special needs people and always gives advice in my son's best interest. We have had 100% positive experiences with The Hearing Doctors. They even clean wax build up in his ears regularly which keeps his hearing tip top. These folks are really nice professional people! Don't settle for less than these professionals to help you with your hearing problems.”

“I have used RHD in the past, and I am as impressed with their care now as I was then”

“We were out doing errands and called the office to see if we could stop by for a quick repair. Lori said to come on in. She had us in and out in 10-15 minutes. Nice to have a nearby provider that can help you on the spur of the moment.”

“I had wax in my ear and they got me a quick appointment and fixed it very professionally. I feel great!”

“I was truly surprised at how pleasant and informative my visit with Kim Fisher turned out to be. Therefor I am quite pleased to be a continuing client RHD- Southside.”

“The people at this office are Awesome!!! Very thorough and so pleasent!!!”

“1st time patient and Debra was great. She clearly walked me through the testing steps and patiently explained the report results along with my numerous questions. Debra followed up by phone the next business day to see if I had additional questions based on my overnight research. ”

“My visits to Richmond Hearing Doctors is always good. Debra Ogilvie, my audiologist, is a warm, caring professional who strives to understand and treat my hearing loss. She is excellent in all areas of service. Her staff are wonderful as well. And, I love their new offices. Great experience all around. Highly recommend this group of dedicated providers in the field of hearing science. ”

“Totally satisfied with the former office. Always saw the same audiologist- good continuity and rapport. Now it's a different audiologist every time, not the same recognition at the front desk, colder and more clinical atmosphere. Still good service, just disappointing.”

“Love the hospitality and respect from the staff. Great place and great experience! My mom can hear again. Thank you!”

“The staff at Richmond Hearing Doctors are outstanding, very efficient, very helpful, and take the time to explain everything from start to finish!”

“I really appreciate Kim Fisher. She is pleasant, explains things well and remembers me and things we've talked about even if I only come every 10-12 months. I don't have any hearing issues at this point but when I do, I know where I'll go! In the meantime, she does a great job with ear wax removal - gentle, yet gets the job done. Thanks, Kim!”

“I have had hearing aids for many years, but my ability to understand conversations recently had begun getting noticeably worse. I met with Daniel at Richmond Hearing Doctors. He completed a hearing test and discussed my hearing loss in detail. He arranged for me to get updated speakers and a custom ear mold for my current hearing aids. Working with Daniel was terrific in all respects. He made clear recommendations but never tried to “up sell” devices that I didn’t need. With his help, I’m now hearing much better. If you need hearing aids, I highly recommend Richmond Hearing Doctors.”

“Total and complete professionalism from all. ”

“Dr. Ogilive provided excellent service. A very professional, caring and helpful experience. I highly recommend Dr. Ogilive.”

“Kim has spent extra time and effort to get me hearing as well as possible She has used creative strategies to improve my hearing. Maria at the front desk is welcoming and helpful.”

“I have been using this facility since it opened. Received professional care and my wife has now received her first set of hearing aids from Richmond Hearing Doctors. ”

“Dr. Ogilvie provides excellent advice and caring support for her clients. I am happy to recommend her as an audiologist.”

“These folks are amazing...very organized process and the audiologists and staff are caring and kind...I chose the Lyric option and could not be happier -- at only 49 years old it is truly life changing!! ”

“Dr. Debra Ogilvie and her associates have provided excellent service, especially during the COVID-19 pandemic. I feel fortunate to be able to reach her with any questions or concerns. She is very friendly and works diligently to educate her patients and improve their ability live a better life through improved hearing.”

“I chose Richmond Hearing Doctors because they are part of TruHearing. I had just received a set of hearing aids from another clinic that was not part of Humana. Dr. Ogilvie described the differences in the two sets and I have been very pleased with the TruHearing aids.”

“It wasn’t easy to accept my hearing loss but my visit was very pleasant. Dr. Ogilvie discussed the devices that would help me with my social interaction as well as family. Look forward to working on correcting my hearing with her help. ”

“I have been coming to Richmond Hearing Doctors for over three years. I have been working with Kim Fisher. She is the consummate professional. She shares the results of my hearing tests in a clear and informative manner, so that I can make decisions regarding my hearing that are in my best interest. I trust her completely!”

“I have been extremely pleased with all services. Kim Fisher has done an outstanding job to work with me to improve my hearing issues. She always explains things clearly and continues to work with adjustments to my hearing aids and with any concerns I may have.”

“Dr. Ogilvie is a compassionate professional who always takes the time necessary for her clients to feel comfortable in the decisions they are making. She readily answers questions in a manner that makes you feel as if you are not being rushed or coached. It is very refreshing from some of the previous experiences I have had from hearing specialists.”

“Debbie has been my hearing doctor since 2011. That was the time I got my first set of hearing aids. She is very thorough in testing., caring for the health of your ears and testing on an annual bases. I would recommend a Richmond Hearing Doctors to anyone.”

“I’ve been going to Richmond Hearing Drs for 5 years. Kim Fisher is professional, personable, and knowledgeable. She takes the time to address all questions and concerns and find the best solution for my hearing needs. Maria is also very helpful and friendly and will help me solve some of the technical issues over the phone. I can’t imagine a better place to keep me happily hearing!”

“I had gotten one of the ear pieces stuck in my ear canals. Called the office and got an appointment that very afternoon. I was in and out in just 15 minutes. Kim is fantastic. All the ladies in the office are fantastic. I refer everyone I meet in my day if they have hearing problems to call Richmond hearing doctors. Y’all are the greatest. ”

“My husband has been a patient of Kim Fisher for several years. We have always experienced a very friendly profession visit with her. She is SUPER ! Maria (receptionist) is always a ray of sunshine and so helpful to us old folks. Would recommend !”

“Recently moved here from FL. Went to Richmond Hearing and NOW I am one happy person. Lost one of my hearing aides and Kim gave me a new hearing test and I ended up getting the latest hearing aides available. They are a wonderful group and I highly recommend them. ”

“Kim Fisher is knowledgeable and an excellent diagnostician. She worked with me to find great devices and the follow up has been great. This group does have my best interest in mind.”

“When I explained my issue with my ear piece and asked about getting a 'permanent' mold DR. Fisher listened carefully and asked all the right questions to make sure a permanent mold was the right solution. Great staff. Feel good about the care I get from them.”

“Absolutely love Kim! Been going to her for years and my experience there and with her is always great!!”

“I returned for a routine follow-up of my hearing and checking my hearing aids. The office was very focused on protecting patients and staff from COVID-19 and other airborne illnesses. Everyone was masked and I saw Debra, my audiologist, spray and wipe down surfaces between patients. I appreciate their dedication to remaining open and available during these challenging times for healthcare practices and small businesses. I feel very well cared for by Richmond Hearing Doctors. ”

“This was the first time in many years that I had a hearing test. Dr. Ogilvie was great to work with. What I liked was she explained every aspect of the hearing test to me. I already scheduled my next hearing test for next year. Everyone in the office was courteous and professional. ”

“Kim Fisher is well qualified very professional and thorough. Everybody in the practice are very pleasant to work with 5 stars...”

“It was very interesting to experience first time hearing exam. The receptionist was very friendly and made me feel a before the exam. Kim, the examiner very professional in explaining the procedures and answering questions. Overall it was really nice experience without being rushed.”

“From the first minute I walked into the Office I felt at home. Maria is a wonderful, friendly, professional Receptionist. I was given an appointment and saw Kim Fisher, who administered my tests. She was so friendly and professional and was able to complete my testing. I came back to have the hearing aids adjusted two weeks later. They all are very professional and I would recommend them to anyone looking for a good team. ”

“Kim Fisher at Richmond Hearing Doctors has been improving my hearing for about 6 years. She and the office personnel have always been responsive to my concerns. They always "put the customer first." I very much appreciate having them as my hearing specialist.”

“I can highly recommend Richmond Hearing Doctors and specifically Kim Fisher. I appreciated the professionalism and thoroughness of the entire experience from the hearing test to the fitting of new hearing aids. In addition, I left knowing she would willing address any problems or questions I might have. ”

“Excellent in every way: professional preparation, superb analysis skills, and not least, continued care for patients. ”

“About a year and a half ago, I met Kim Fisher for the first time to have my hearing tested. She explained that I was borderline for the need of hearing aids at that time, and asked me to come back in a year. I did, and my hearing had become worse, so I ordered the aids then. I was so impressed with her friendliness and professional manner. When I went to get my aids, she took a lot of time explaining everything about new aids and I left feeling very comfortable. I have had my aids for a week now, and have been wearing them all day, each day, with no problems. Also, Maria, at the front desk, is super friendly.”

“Richmond Hearing Doctors - Southside, is an amazing experience. Friendly, knowledgeable and friendly receptionist. Kim Fisher, M.A., is an expert in hearing aids and tinnitus. She thoroughly explains your hearing loss and how to improve your hearing aid for maximum hearing. I really am impressed that between visits, the office is always there to help!”

“Outstanding ”

“Very professional and welcoming. Knowledgeable and helpful. ”

“Have had a great relationship with this practice for quite a few years. Always friendly and competent.”

“Dr. Ogilvie is so understanding and caring. I could not imagine going to anyone else! The rest of the staff is very professional and a pleasure to deal with as well. I hate to think that Debra will retire one day then I'll have to find someone new but I know I will never find anyone like her. She's the best I have ever had in my 39 years of wearing hearing aids. ”

“Great experience with Dr. Fisher. First time having my hearing checked and it was a very comfortable experience. Would highly recommend Dr. Fisher. ”

“Thorough and comprehensive. Professionally done. Nice people, Kim Fisher. Thank you. ”

“Made sure everything worked properly, including sending one hearing aid back for repair when it would not program properly. They made sure everything was right before we started our warranty period. ”

“Kim Fisher - accomplished and skilled audiologist. Personal relationship - excellent. Did not pressure me financially. The best I've known in over 12 years of wearing hearing aids! ”

“Excellent overall experience! Several visits provided comprehensive hearing tests, analysis, hearing aid selection and follow-up services! Great place! ”

“Customer service has been exceptional. ”

“Marie - great help to me today.”

“All explained very clearly. No pressure about the purchase. ”

“The very best in comfort, care, cleanliness and professionalism.”

“From receptionist to audiologist, I have found Richmond Hearing Doctors to be honest, trustworthy, caring. I have known them to be helpful even to my relatives visiting from out of state. ”

“Thank you for the courteous and prompt manner I was treated on my visit September 5th. I was pleased with the exceptional way your personnel explained everything. ”

“My experience was very pleasant and painless. ”

“My husband and I couldn't be happier with our hearing professionals at Richmond Hearing Doctors Southside! They have excellent skills and knowledge and give very friendly, personal service. Kim takes time to explain how the tests and hearing aids work and to answer any questions. We never feel rushed. You can tell she cares about her patients and wants us to hear as well as possible. Maria at the front desk also is very professional and was proactive in taking care of a problem I was having when the doctor was unavailable. ”

“Kim Fisher has been my hearing specialist for several years. I would not consider anyone else. ”

“Dr. Ogilvie is fantastic! She spent so much time with me determining the best possible aid for me. She is very knowledgeable, professional and patient. I highly recommend her for anyone with a hearing problem. ”

“Kim takes the time to understand my description of any concerns that I may be having. She is very patient and never seems to be rushed. I believe she does an excellent job of explaining what the hearing aid does to improve my hearing. I am completely satisfied that I am receiving the best service that can be provided by Kim and Richmond Hearing Doctors, from hearing exams, removing wax to assisting me in determining which hearing aids most solve my problems and expectations.”

“Maria at front is excellent in customer service. Kim has always worked with me for my needs. Always checks ear for wax, annual testing twice a year, and maintains hearing aides when needed. Pleasant experience every time,”

“Having endured tinnitus for many years and becoming more aware of difficulty hearing people speak, I decided to explore treatment options in my locale. I am so pleased with the services provided by Richmond Hearing Doctors and my audiologist, Dr. Debra Ogilvie. My hearing was tested and we explored several options within my budget. This was my first time wearing bilateral hearing aids and I struggled, initially, to find a pair that worked well for me. Each individual is different and the various brands offer some unique features. So, I tried to express my experience in detail to Debra and she worked closely with me to find the best brand and features for my specific needs. Because I was having difficulty inserting the speaker domes, she made custom ear molds that easily slip into my ears. I am very pleased with her services. I never felt rushed and always felt like a valued client. Her practice also gave me financing information so that I might apply for a healthcare credit account allowing me to pay for the hearing aids in installments. I, wholeheartedly, recommend Richmond Hearing Doctors.”