Staff
Valerie Ketchum,
AuD, CCC-A
Audiologist
Dr. Valerie Ketchum earned her Masters of Audiology degree from Central Michigan University in 1994. She has worked with MOSA Audiology for over 20 years. In 2005, she earned her Doctoral degree from Central Michigan University. She sees patients in our Brighton office. Dr. Ketchum loves getting to know her patients and finding the best way to assist them with their communication problems. Outside of work she enjoys spending time with family and friends. She lives in Howell with her husband of 25 years, Bill. They have two daughters, Ann and Sarah, as well as a dog, Daisy.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 7 verified patient reviews for MOSA Audiology - Brighton! Their average review score is 4.43 () from 7 reviews.
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“My experience with both physicians and office clerical team has been exceptional. ”
“Horrible!! The Brighton location is a very poorly run office. After waiting 6 weeks for a first available appointment, my child was turned away. The office then refused to provide care due to a clerical error. Office staff were rude, unprofessional and disorganized. First available appointments are not timely, there was no coordination with primary care and no contact to schedule post surgical follow up. Grade = F. If you want/expect decent medical care, go someplace else.”
Received 07/24/2018Official Response from MOSA Audiology - Brighton:“We were recently made aware of your comment. We have checked into this and we have found that this reviewer was not seen by an Audiologist or other representative of M.O.S.A. Audiology. We checked further and found that the problem occurred when records indicated that the child had insurance through HAP. On arrival, it was found that the child was covered through a different insurer, BCN, which required a referral from the primary care physician. Because the child had reportedly not seen the primary care doctor in more than a year, the doctor would not give a referral. Therefore, the child could not be seen since there was no insurance coverage in place. We are sorry for your experience, but we believe you have confused M.O.S.A. Audiology with a different office. ”
“Extremely friendly. Made the experience as simple and enjoyable as possible. I don't like hearing tests but walked out very happy. I highly recommend. ”
“They were really helpful and nice, just what I expected.”
“She was very nice, professional, and informative ”
Clinic details
MOSA Audiologists are highly trained professionals with advanced education and experience. Because of this specialized experience, they are able to determine the extent of any hearing loss and assign the appropriate treatments and technology. They carefully analyze your individual situation and recommend only those treatments that are appropriate.
We have 6 convenient locations:
- Ann Arbor/Ypsilanti
- Brighton
- Canton
- Chelsea
- Livonia
- Saline
Hearing care services
- Hearing exams
- Balance/dizziness exams
- Hearing aids
- Hearing aid service including cleaning, checks, maintenance and repairs
- Custom hearing protection/earplugs
Hours of operation
| Sunday | Closed |
| Monday | 8 am - 4 pm |
| Tuesday | 8 am - 4 pm |
| Wednesday | 8 am - 4 pm |
| Thursday | 8 am - 4 pm |
| Friday | 8 am - 4 pm |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check