ChEARS Hearing Center

Open now by appointment! 8:30 am - 5:00 pm
3590 Camino Del Rio North Suite 201 San Diego, CA 92108
(619) 894-8487

Staff

Photo of Robert Faillace, AuD, CCC/A from ChEARS Hearing Center

Robert Faillace,
AuD, CCC/A

Doctor of Audiology / Director of Hearing Health Care Services

Dr. Robert A. Faillace is a doctorally trained audiologist who has served the San Diego community for more than 21 years. He is a member of the American Speech-Language-Hearing Association (ASHA), a Fellow of the American Academy of Audiology (AAA), and an adjunct professor at San Diego State University.

Dr. Faillace’s commitment to audiology is reflected in the exceptional care he provides to each patient, as well as his ongoing involvement in lectures and community outreach programs for individuals with hearing loss throughout San Diego. He believes that successful hearing rehabilitation extends far beyond fitting hearing aids and must include comprehensive medical management, patient education, and personalized counseling.

This philosophy is evident in every aspect of his practice. Dr. Faillace prioritizes his patients’ hearing health and the quality of care they receive, ensuring each individual is supported throughout their hearing journey.

Photo of Nicholas Faillace, AuD, CCC/A from ChEARS Hearing Center

Nicholas Faillace,
AuD, CCC/A

Doctor of Audiology

Dr. Nicholas Faillace has been a valued member of the ChEARS Hearing Center team since 2016. He earned his Bachelor of Arts in Speech, Language, and Hearing Sciences from the University of Colorado at Boulder and completed his Doctor of Audiology degree through the joint program at San Diego State University and the University of California, San Diego. His doctoral research focused on evaluating novel stimuli for neurodiagnostic assessment using Auditory Brainstem Response (ABR) testing. He holds the Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association.

Dr. Faillace completed his clinical externship at the Department of Veterans Affairs in San Diego, where he was honored to serve veterans with their hearing healthcare needs. During this time, he gained extensive experience in diagnostic evaluations, tinnitus counseling, hearing aid programming, and vestibular assessments. He is committed to a personalized, patient-centered approach to care, prioritizing each patient’s unique needs to build strong rapport and achieve optimal outcomes. Dr. Faillace believes that successful hearing rehabilitation depends on comprehensive counseling, proper hearing aid care and maintenance, and consistent device use, and he works collaboratively with his patients to ensure the highest standard of care.

Photo of Karen Faillace, AuD, CCC-A from ChEARS Hearing Center

Karen Faillace,
AuD, CCC-A

Doctor of Audiology

Dr. Karen Faillace joins the ChEARS Hearing Center after more than 34 years with Rady Children’s Hospital Audiology. While her primary passion and expertise are in pediatric audiology, she brings extensive experience in diagnostic audiology, hearing aid fittings and programming, advanced hearing technology—including traditional hearing aids and bone conduction devices—and neurophysiology, particularly Auditory Brainstem Response (ABR) testing. Her background also includes key roles on Cleft Palate and Craniofacial Teams, as well as over a decade of experience in intraoperative monitoring. She earned her Doctor of Audiology degree from A.T. Still University/Arizona School of Health Sciences.

Dr. Faillace received both her Master of Arts and Bachelor of Arts degrees from San Diego State University. She is licensed in the state of California in Audiology and Hearing Aid Dispensing and holds the Certificate of Clinical Competence from the American Speech-Language-Hearing Association (ASHA). She is able to provide select services using basic sign language and limited Spanish. Dr. Faillace embraces a family-centered approach to hearing healthcare and encourages family involvement throughout the hearing rehabilitation process.

Location

Clinic location map

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 8 verified patient reviews for ChEARS Hearing Center! Their average review score is 5 () from 8 reviews.

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“I have been wearing hearing aids for 40 years and have never had anyone take as much time fine tuning hearing aids as Dr. Robert Faillace. He spent more time with me than I expected, and had the equipment to make finer adjustments that I was used to. I am so glad I found him.”

Bobbie W. of San Diego, CA   
09/24/2025    Review submitted online

“We had a wonderful experience at ChEARS Hearing Center. Dr. Karen Faillace was absolutely amazing, she took her time to carefully explain all the options available for our specific type of hearing loss. She was incredibly kind, positive, attentive, and patient, and she has a truly caring approach that made us feel comfortable and supported throughout the process. She’s also fantastic with kids, which made a big difference for our family. The office itself is very nice, in a great location with plenty of parking, and scheduling appointments was also easy. We highly recommend ChEARS Hearing Center and Dr. Karen Faillace to anyone in need of hearing aids.”

Marina H. of La Mesa, CA   
06/26/2025    Review submitted online

“I have been Dr. Faillace for many years. He is one of the best. He knows his stuff and very patience . I am happy to be under his care for my hearing issues. I highly recommend him if he iu have hearing problems.”

Lan T. of San Diego, CA   
03/10/2025    Review submitted online

“Very very helpful for fixing hearing aid. Also suggested further ideas for resolving other issues. Very kind and listened thoroughly. Highly recommend! Thank you!! ”

John B. of Stites, ID   
12/12/2023    Review submitted online

“Love the employees and doctor ! Moms 96 and still hearing !!”

Jeff and dorothy D. of San Diego, CA   
01/17/2023    Review submitted online

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Clinic details

Experts you can trust, a difference you can hear

ChEARS Hearing Center has over 50 years of combined experience and education specializing in hearing care excellence. Our highly qualified Audiologists are extensively trained in all aspects of hearing loss and can help you make the best decisions with all of your hearing needs. We provide complete diagnostic hearing services and offer the most advanced hearing devices available.

Our office is located on Camino Del Rio N in the Senta Clinic office building. We are between Alliance Escrow and the Volunteers of America building. We are in Suite #201.

 

Hearing care services

Ours services and products include:

  • Hearing Evaluations and Testing
  • Hearing Aid Selection
  • Hearing Aid Fitting and Programming
  • Hearing Aid Repairs and Maintenance
  • hearing aid accessories
  • Assistive Listening Devices (ALDs)
  • Hearing aid Batteries 
  • Custom Earmolds and Earplugs
  • Custom Swim Molds
  • Rehabilitation Services
  • Tinnitus Evaluation and Management
  • Earwax Removal
  • Implantable Bone Conduction Devices

 

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Balance testing

Balance testing

(619) 894-8487

Hours of operation

SundayClosed
Monday8:30 am - 5 pm
by appointment
Tuesday8:30 am - 5 pm
by appointment
Wednesday8:30 am - 5 pm
by appointment
Thursday8:30 am - 5 pm
by appointment
Friday8:30 am - 5 pm
by appointment
SaturdayClosed

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Balance testing

Balance testing

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.