EARS Inc.

“Behrouz explained in-depth to both me & my hubby about each of our individual hearing loss issues, what to expect in 6-12 mos, what is recommended and why. Behrouz is an excellent communicator. Mikaela was also excellent at performing our hearing tests and telling us what to expect during the testing. Both Behrouz and Mikaela were precise and clear during our appt meeting. Additionally we were provided with hard copies of all hearing tests & results. We hope we’re lucky enough at the next appt to get treated by Behrouz & Mikaela! ”

“The entire staff is dedicated, professional, patient-centric and person-focused. I have be a patient ofr more than 15 years and they have tested, diagnoised, and advised me every step of the way as my hearing decreased. They are the best.”

“Good experience”

“Dr. Mau is very clear and precise with the information she gives to us. I have 100% confidence and everything she suggest and does with me.”

“Staff was great. Dr. Maw was patient and engaging. Never felt rushed or pushed in a particular direction. Highly recommend her.”

“I found Dr Maw to be a wonderfully experiened ear specialist. i'm glad my primary doctor recommended her. Everyone at the office, from the receptionist, audiologist, Oceanis and Melissa were helpful and friendly. Thank you for taking care of me.”

“I had an excellent experience here! This is the best place to go for hearing aid solutions in town. The doctors are incredibly knowledgeable and took the time to explain every option without making me feel rushed. They gave me professional, personalized advice and the service was outstanding. If you're looking for helpful and caring experts, I highly recommend them.”

“Dr. Maw has a competent and friendly crew. When after radiation I ended up with a large hole in my ear drum and grafting failed to repair it I thought I was in serious trouble. The next step was to go Cochlear. Dr. Maw made one last effort to fix the problem. She found my ear to be worse than she thought so while there she cleaned it all out and built me an entirely new eardrum which saved me a lot of misery. Doctor Maw is a godsend!”

“Barooz was so gentle and so patient while cleaning my 98 year old mother’s ears. I appreciate his excellent service.”

“Quick service and great experience.... I would recommend your business to any one with ear problems... ”

“The doctors and other employees were all helpful and efficient at all times. I would recommend them to anyone. I have visited this clinic several times.”

“Thank you the opportunity to comment on your wonderful clinic! I would like to thank your courteous staff for their kindness, support and their caring nature. I want to especially thank Dr Inserra for being my Doctor. She has taken care of me through this horrible illness that l have for many years now. Her genuine caring nature, attention to detail, kindness, compassion and she genuinely cares about me and works so very hard in order to improve my quality of life. Dr Inserra has been a brilliant, bright shining star in my life and ALWAYS communicates with me if l’m in despair and need help, no matter what. I’m truly blessed having Ear Associates and Dr Inserra accompanying me through the most difficult health issues of my life. Thank you all again and God’s blessings!! October 2025 Review - I would like to take this opportunity to thank everyone at Ear Associates for your support and kindness in helping me with my current health challenges. Dr Inserra is my doctor and she is outstanding in her field but she displays a genuine concern and caring nature about my complex health issues and shows her support and compassion in a genuine way. Dr Inserra has taken care of me for many years now and l shall be forever grateful for her compassion and kindness. She is a bright and shining star to me and my family. Thank you, Dr Inserra for taking care of me all these years! You are truly amazing and appreciated! ”

“Dr Patil was wonderful. She was patient, kind, and extemely knowledgeable. She changed my life in a postive way. I would highly recommend her. ”

“Dr Maw is best ear doctor”

“Pertaining to the medical care I received at Ear Associates of San Jose, it was EXCELLENT. Dr. Maw did a great job with her initial exam and Dr. Clemons was absolutely wonderful in recommending hearing aids to me. Dr. Clemons is very nice and was very thorough in explaining all about the hearing aids she recommended to me. She went over all the details of the hearing aids - how to use them, how to care for them, how to adjust them, and, essentially, I can now hear once again. YEAHHHHH ! ! ! If you need hearing aids, try Ear Associates of San Jose. They do an excellent job overall. ”

“Best ear group around!!!!! Fabulous doctor. Great audiologists. Great hearing aide service. ”

“It was truly an incredible visit. Everyone was nice and the doctor explained in detail the hearing test. He also conducted other tests. I spent 2 hours there and it was all worth it. ”

“Dr. Maw is the best doctor I’ve had when it comes to my ears, she listens and cares, I like how everything she does she tells you while she does it, I’ve struggled with my ear for a while and when I came across this place Dr. Maw helped a ton! I’ll always come here ! ”

“Dr. Maw is a great ear specialist. She has truly helped me with my ear situation. 5 stars from me . ”

“Behrouz is very professional with great bedside manner. He gives a play-by-play before each step so there no surprises. ”

“Concur with others who said Dr Inserra listened and responded with excellent treatment. She has also responded via My Chart right away. I was also able to get an appointment fairly soon when needed. ”

“Dr Michele Inserra is excellent. Listened to me carefully, and gave me excellent care.”

“I am getting treatment by Dr. Inserra. She is the best. I have been to quite a few ENT but Dr. Inserra and her staff are most caring and knowledgeable .”

“I have received treatment on my hearing from Dr. Inserra and Dr Maw . I have been treated well by both docters.”

“Behrouz is the best. Very caring and compassionate about his patients well being. He goes above and beyond. ”

“I have been more than happy with the Doctors at EARS Inc. I have seen mainly Drs. Patil and Inserra. I find them to be very thorough and invested in their patients. I had started my treatment elsewhere. The treatment I have received at EAR Inc. is far superior to my previous treatment.”

“I am a patient and fan of Dr. Jennifer Maw and Dr. Sarika Patil. Dr. Maw was my cochlear implant surgeon in 2017 when I received my first Cochlear implant (an Australian sourced model). Dr. Maw is a professional, dedicated and highly skilled surgeon for this type of delicate surgery. My procedure was painless during and after. While there are warnings of possible nerve damage and significant loss of taste, I did not experience any ill effects after surgery. I could not be happier with my cochlear implant. Dr. Patil was first my audiologist for adjustment of a new Starkey hearing aid on my right side prior to my cochlear implant on my left side. I have a profound hearing loss (I hear nothing without a hearing aid) on both sides, such that making adjustments for me to hear well and comfortably takes longer than for most others. There are very few audiologists who are skilled or intuitive enough to provide any kind of assistance for my degree of hearing loss. Dr. Patil was incredibly patient thru the entire process for both my hearing aid as well as my implant. The Maw/Patil team gave me the best hearing I could hope for. They are in high demand due to their skill and success which sometimes makes it difficult to get scheduled, but they work very hard and do their very best to help everyone in a timely manner. At one point during my process to prep and tune my equipment I had a bout of vertigo. Dr. Maw enlisted the help of one of her other assistants who provided the necessary, very interesting! and effective treatment procedure and I thankfully regained my balance and confidence in everyday motions. My sincere thanks to Dr. Maw, Dr. Patil and their highly trained, dedicated team for their help in giving me my best hearing possible. ”

“I find the medical services at EARS Inc. to be excellent. However, the hearing aid staff sometimes are more interested in selling products than providing service. Particularly, Dr. Ralston upstairs is very enthused when a sale is possible but not so much when it is just assisting with a product that has already been sold. ”

“The team at Ears has done wonders to restore my hearing!”

“Dr. Maw and her staff are excellent, very professional and attentive to the patient's needs.”

“Dr Inserra is amazing! She is thorough, communicates the situation very clearly and is willing to assist in finding ongoing support/therapy. Very nice office staff as well! Would highly recommend!”

“Always helpful;”

“I am very pleased with my experience with Dr. Maw, Dr. Shannon and all of the rest of the office staff from my first visit and all following visits. I would highly recommend Dr. Maw to anyone.”

“I really appreciate the time and attention I receive. When I started losing my hearing in my forties, I was concerned. The doctors and staff at EARS helped me by providing testing, consultations, and recommendations for further learning. I greatly appreciate their guidance and treatment. ”

“I have been a patient at EARS, INC for approximately ten or more years. I ususally see Liezel and, as needed, Dr. Maw. Bottomline, my feedback is positive, positive, positive. They have a way of going right to the heart of the matter of concern and I never feel rushed. Even the person who saw me when Liezel was away was outstanding as well. If you have any hearing concerns, you must give EARS, INC a visit. The front desk personnel are also excellent and attentive.”

“Friendly staffs. Mr. Farsi examined my ear and took time to explain in great detail about what’s happening and what I can do to prevent it. Highly recommend this place. ”

“Great care. Friendly staff. Wait time at times could be improved”

“I was referred to see Dr. Maw for hearing and balance. Dr. Maw was very attentive and professional. I sleep much better after she switched my medications. My brain fog was minimized after taking supplements she recommended to me. My health-related quality of life improved significantly after my very first visit. I can’t thank her enough for her help. Merry Christmas! Dr Maw. ”

“I met with Dr Behrouz Farsi. He was excellent in explaining exactly what was causing my hearing problem and how to correct it. He also gave excellent tips to prevent a recurrence of the problem. I would definitely recommend Dr Farsi to anyone.”

“My visit to see Ear Associates’ Dr. Inserra was a complete success! Everything about the visit, from the check-in to making the follow-up appointment, was prompt and very professional, and with no hesitation from any of the staff to answer any of my many questions. Part of my exam involved a hearing test which was exceptional and as thorough and complete as I used to receive during my Navy days. The examination from Dr. Inserra was very thorough and she, too, answered all of my questions and provided written literature so I would be able to reflect on the salient points of my treatment. It was exactly the type of care and discussion/insight I was hoping for. I truly hope I don’t have to see Dr. Inserra again, but it’s very reassuring to know I can count on Dr. Inserra and Ear Associates should I have to return. ”

“I've been seeing Dr. Patil and Liezel periodically for over 15 years to service and upgrade my hearing aids. They are always very polite and really helpful. I trust their knowledge and advice. It is always a pleasure to receive their services.”

“Dr. Inserra was professional, friendly and great at explaining what was going on with my hearing. Would highly recommend her and Ears Inc. to people who are searching for ear doctors.”

“My experience with Liezel has been warm and professional. As a new hearing aid wearer, I was guided through the whole process with her patience and encouragement. Thank you, Liezel!”

“Dr. Maw has been a godsend. I had extensive surgery last November which went off without a hitch. I have been in many times to check my tube. Dr. Maw has always been very professional and great at explaining my condition. Everyone is there is so friendly and helpful. Highly recommended for your ear issues. ”

“Wonderful. Dr. Inserra was exceedingly knowledgeable, caring and helpful. She explained everything very clearly, including how she ruled out different diagnoses and which exams would be required and how they are used for further diagnosis. She was also very empathetic, and created a very warm and caring patient-physician relationship immediately. After my MRI was performed, she called me, explained the results and gave more information for my condition. She was great and her care is superb. Liezel the audiologist was also very professional and did a great job.”

“While I very much appreciate the medical services provided by both Liezel and Dr. Maw, I scored a 4 and not a 5 because of one item that seems always to hit me, which is the wait time between what are supposed to be back to back appointments at the time the appointments were made. I know a Dr time is valuable, but my time is also. ”

“Dr. Inserra was wonderful and Cured my dizziness! I highly recommend her for both her warmth and professionalism.”

“I always receive excellent care and advice from Dr. Maw and Liezel. All the staff are very kind and accommodating. I highly recommend them.”

“In a trying time of having hearing problems the entire staff has proved to be very understanding, accommodating, professional and knowledgeable...much appreciated by your entire team....”

“Dr. Inserra and Liezel gave me the best advise for my hearing loss. I couldn't be happier with my hearing aids, because of the excellent, kind, patient and knowledgeable care Liezel gave me. Dr. Inserra also helped my son-in-law with an ear problem, who went to see her after another ear specialist recommended surgery which turned out to be totally unnecessary. ”

“We had an excellent experience with Dr. Inserra. After months of debilitating dizziness, she found a non-invasive option for improvement. We are excited to try this advice and find peace. She is knowledgeable, thorough and caring.”

“I feel fortunate to have EARS Inc. with Dr Maw, Liezel and the staff taking care of my hearing. Through surgeries and with hearing aids, I feel confident in any setting and grateful for their experience, intelligent and kind services. ”

“She had a lot of knowledge.”

“An awesome staff with extensive experience and exceptional care. I recommend this place to all wanting to have their hearing checked”