Mountain Plains Audiology

“The staff were very helpful and accommodating. Appreciate them squeezing us in. Very professional and friendly as well. I will definitely use them for all my hearing care and needs.”

“Just when you think Customer Service doesn’t exist anymore… You get a pleasant surprise. It was so nice to get help from my dad and getting hearing aids with people that really care and think Customer Service is still important.”

“Mountain Plains Audiology does an exceptional job of keeping my hearing devices' software updated and functioning perfectly. Norman is always helpful, professional and friendly. ”

“Best adjustment I've ever had in 20 years ”

“I am appreciative that they are willing to help my 93 year old father out with his hearing aid needs anytime we call. Thank you for that.”

“I was thoroughly impressed with the help and individual attention I received. Mr. Sorensen and his staff went out of their way to resolve my hearing aid dilemma. I highly recommend them for any of your hearing needs.”

“ Norman was very helpfu and explained things very clearly. I trusted him. ”

“I was very pleased with the hearing test. I picked up my hearing aids today and was pleased with the instructions given.”

“Excellent help on my recent visit. I was worried about my hearing aids not working. I just was not cleaning them properly. Now I have the information I needed and they are working great. Thank you.”

“Did an awesome job. Highly recommend for anyone wanting to find out how good or bad their hearing is.”

“Great place, great service, great people, great hearing aids”

“Norm did a great job, ”

“Very professional in the testing , very good at communicating and explaining what the test were as well as explaining my results and just what affects my hearing and why it does ! ”

“Professional testing with results explained immediately with clear details graphed. Information put me in charge of what happens next with no high pressure sales pitch. Highly recommend!!”

“Very professional, explained everything in understandable manner, no wasted time, and explained the results.”

“I showed up on time, they got me right in and performed the necessary tests. Nice friendly people. I couldn’t have asked for more.”

“I’ve been seeing MA Sorensen for many years.. he’s always been friendly, professional, and concerned with my hearing and well-being…. Office staff also prompt at answering phone in person or by messaging.. … I highly recommend them ..and am glad to have their trust..”

“ The staff were extremely helpful, going beyond my expectations to see that I was taken care of. I greatly appreciated their explanations, help, follow through, and expertise. I highly recommend this company.”

“Very friendly professional and down to earth people. No doubt in my mind that I made the right choice in going to see them.”

“I had a recent hearing test and was impressed with willingness to answer many questions with attention to detail.”

“Very professional and personal! Took the time to answer all of my questions in a way that is easy to understand and I felt comfortable asking them. Will be a patient from now on. ”

“He is very professional and does a good job explaining results.”

“Great Service. Follow-up care, adjustments and warranty repairs are quick and seamless. ”

“This is the best place to go to if you need hearing aids. Top notch service and the best bang for the buck. I wouldn’t go anywhere else!”

“Mt. Plains Audiology were very accommodating to me. I lost my hearing aids and was heading out of town for 1 month. They were able to get new set for me before I left. A knowledgeable and friendly staff.”

“I've been with these guys for over 22yrs . They have always been great . Thanks for everything .”

“Norman and Alisha treated me as if I was a local patient. I was passing through town and needed assistance with my hearing aids. Everything was brought up to date and cleaned. I left a very satisfied client. Thank you! Both of you are greatly appreciated.”

“Norman takes the time to do a thorough check”

“I love my hearing aids! I can't believe the sounds I'm hearing now! Very Professional & Caring!”

“This is the place to go if you need help with hearing! Good product & excellent service. ”

“Testing was comfortable. All questions were answered. Professional and helpful. Hearing aides are working great. A thrill to hear new things.”

“Very professional and effective. I am very happy with the service and care.”

“Very professional and explained all of the results in a way that I could understand.”

“Very professional. ”

“Doctor and staff were very helpful and attentive to my mom. Made sure that she understood everything and talked clearly and loud for her. Absolutely would recommend! Honest, straightforward and helpful. Thank you and we will absolutely be returning. ”

“Friendly from the moment I arrived, Dr Norman was kind and professional answered all questions to our satisfaction, will definitely be a long term patient!”

“Receptionist was very helpful and Dr.Norman was very thorough. ”

“Dr. Norman was friendly, pleasant, and easy to understand. Works well with veterans and would recommend him to all.”

“Very friendly , timely manner. The biggest is the joy of hearing again. Thank you for working in this field caring for us so we can hear ! Thank you ! ”

“Dr. Norman was kind, helpful and gave me information about my hearing aids that no one else had told me. I was very thankful for his help. Alicia at the front desk was very polite and friendly and made me feel comfortable. Easy to find location. ”

“Very professional, good experience.”

“Great place & friendly,”

“A very comforting sorrounding and the staff is so polite and fun.”

“Very professional enjoyed the experience”

“Friendly staff and thorough test procedure.”

“From the moment I walked in I was made to feel welcome. Everyone was very friendly and professional. I recommend them yo anyone. ”

“Excellent service, very professional, made me feel very comfortable!!!”

“Did a great job.Got me in early ”

“Exceptional service”

“Hadn’t had my hearing tested for three years . They tested OK!”

“The staff at Mountain Plains Audiology are friendly and courteous. Norman is very knowledgeable and very friendly. He helped me with getting my hearing aids and adjusting them just right. I highly recommend Mountain Plains Audiology to anyone with hearing aid needs!!”

“I came in with my dad's hearing aids. They were fixed immediately! I am very impressed with their customer service.”

“He was very straight-forward and honest and I liked him a lot. ”

“He was friendly. ”

“I liked that they took my health insurance.”