Center For Hearing and Communication

“Shelby Platia is the kindest, more professional, most thorough audiologist in my (albeit limited) experience. She took the time to explain everything in detail to me, and seemed genuinely committed to my peace of mind. After my first visit, The Center for Hearing and Communication seems to be exactly where I want to be. ”

“LEAGUE FOR HARD OF HEARING now CENTER FOR COMMINICATION AND HEARING is where my husband and I went for excellent hearing g advice, care, up to date hearing aids, and helpful knowledge about hearing. He was surprised and positive as was I. Now some thirteen years later, no longer living in NY, I visited from another state to test my own hearing. It remains excellent! When we went we saw babies, youn and old, people from all walks of live and multiple cultures; upscale suited business people, t-shirt people, joggers, all kinds of us humans! It is for everybody. This time near lunch hour, the waiting room was not full. Who’s happy about getting aids. Well, I am not thrilled to be losing hearing but was thrilled to know I can do something about it. I got great advice from a kind and experienced audiologist who is sending me for more tests based on my exam. She is thorough and I feel the next steps on this journey are in the best hands . I highly recommend this place. I think the data will show they likely see more people per year than any facility. They have seen most everything, and expertise and kindness have not changed over these last thirteen years. ”

“Staff was thorough, friendly, and knowledgeable. They administered hearing tests and evaluations to explain the problem and offer various solutions.”

“CHC is "platform neutral." The audiologists have no particular hearing devices or manufacturers that they favor; the ones they "favor" are the ones that work best for the individual patient's particular hearing loss. The audiologists are all highly skilled and professional and their testing equipment is state of the art. I have been a CHC patient since it was called the League for the Hard of Hearing--and that's a long time. They treat patients of all ages from Toddlers to the Elderly and with all sorts of hearing loss. I unreservedly recommend the Center and its staff.”

“I have been taking my daughter to the Center For Hearing and Communcation since she was 5 years old. She is now 32 and she continues to go. This is a great audiology center. Michele DiStefano is so great. She really listens to you and explains everything throughly. She so down to earth.”

“Excellent and compassionate care at this center. Shelby Platia is patient and empathetic. She did not give up on me when I was ready to give up on myself due to extreme difficulty in fitting me for hearing aids because of my very narrow and compressed ear canals. She tried everything and finally found something that worked! ”

“I can’t say enough good things about the CHC! Shelby Platia is an incredible audiologist! Smart, caring, thorough and extremely committed to her patients. She takes whatever time necessary to understand the issue, properly diagnose and address. She is outstanding and the CHC is by far in the best place around for quality, reliable and honest hearing support! ”

“Working with Shelby Platia and the Center for Hearing has been a wonderful experience. My husband has significant hearing loss and through the trials of selecting, fitting and working with several aids, Shelby and her assistant have been extraordinarly professional, clear and most patient throughout. I highly recommend the Center for any hearing issues. You will be in skilled hands.”

“In all of my visits to the Center have been a positive and productive experience. The entire team that I had worked with were professional, attentive to my needs and concerns. I walked out of the Center completely satisfied with my visit and how I was treated with such professionalism and kindness. I would strongly recommend the Center to anyone who is looking for help with hearing needs.”

“Shelby was terrific. She took the time to provide full detail on the various tests, cleaned and reprogramed my hearing aids, talk thru options going forward and was delightful to interact with. ”

“Shelby Platia is an extraordinary audiologist of great competence and perfect "bedside" manners. She is smart, thorough, direct, honest--a true professional. If all medical care were like hers, we would live in a perfect world.”

“I am so glad to have my hearing issues solved. From the beginning the Center For Hearing helped me get hearing aids and has helped me maintain them. Every time I have contacted them they have been very willing to help. I recommend them enthusiastically!”

“I have been dealing with Tinnitus for a few years, and it was recommended to visit the Center for Hearing and Communication for assistance. At the center, I met with audiologist Shelby and her intern, Nicole. They thoroughly explained the purpose of each test during CHC's comprehensive testing process. After the tests, I had several questions, which Shelby patiently answered. The team at CHC is understanding and provided helpful suggestions to manage my Tinnitus. I am excited for a long and healthy collaboration with the CHC team.”

“When I started working with the team at CHC I was just starting to accept my hearing loss, but I was still uncomfortable with both the reality of my worsening hearing, and my existing hearing aids. As a result, I seldom wore the devices and found myself increasingly isolated, frustrated and embarrassed about seeming old and out of touch. The CHC audiologists provided me not only with state of the art testing and hearing technology and ongoing support, but also insightful, responsive guidance through my personal "hearing journey." I am happy to be an ambassador for CHC and the importance of acknowledging one's hearing loss and working with the best professionals in the field.”

“I have had a progressive and now profound hearing loss for almost 50 years. The Center for Hearing and Communication has provided me with the care I needed during that time. I started at CHC wearing two hearing aids in the 1980s. On August 23rd, I will celebrate the fifth anniversary of my cochlear implant. CHC Staff provides me with the services I need to cope with my steadily deteriorating hearing. I have an unusual hearing loss that requires special attention from my audiologist. The technical department found a material for ear molds I am not allergic to. The support and caring of CHC as staff has made my hearing loss journey special because I know that if I have a problem, someone at CHC will be able to help me. ”

“I saw audiologist Susan Adams yesterday at CHC. I could not have asked for a better experience. The wire connecting my earmold to my hearing aid was too short. Susan Adams quickly affixed a new wire that fits better. She tested my hearing both with my hearing aids and without; she also tested my hearing via bone conduction. In addition, she looked in my right ear and saw the sore I mentioned, and recommended I see a dermatologist to check it out. She even called Oticon to see if the scan of my earmolds was still on file. She determined I will need new earmolds because my present earmolds are causing the sore; it seems the inside of my ears have less skin than they used to and now the earmolds are slightly too big which causes soreness when I insert them. Susan Adams explained I will probably have to go without the right aid while the sore in that ear heals; it is much more significant than the sore in the left ear. After three months or so when the dermatologist feels it has healed enough, I will have to come back to CHC to get new earmold impressions made that fit my ears better. Susan is so very patient and clear in her assessment of any problems I have. And she has been consistent throughout the 20+ years I know her. CHC is the best hearing aid practice I know; the audiologists are knowledgeable, pleasant to deal with and treat the whole person, not just your ears!! ”

“I already was aware that I had otosclorosis when I had my first hearing exam at CHC. Their exams are very comprehensive. But what I like best about CHC is the community they provide for the hearing impaired. Where I live I do not have that so I really enjoy going back once a year.”

“The people who treated me were professional & excellent. The waiting time is just too long. ”