Dr. Bernstein has been with Hearing Evaluation Services since 2006. Prior to her audiology career, Dr. Bernstein worked as a licensed nursing home administrator for several years. In addition to her clinical caseload, Dr. Bernstein is the Assistant Director and is responsible for ensuring that our office remains on the cutting edge of diagnostic audiology procedures. Dr. Bernstein has presented at several national audiology conferences and has taught and assisted undergraduate and graduate audiology courses at the University at Buffalo.
Dr. Bernstein grew up in Northern New Jersey and has lived in several cities throughout the United States and abroad prior to relocating to the Buffalo area in 2003.
Kristina Jackson, AuD, FAAA
Audiologist
Dr. Jackson has been with Hearing Evaluation Services since 1998. Prior to her current position, Dr. Jackson was employed at Niagara Peninsula Rehabilitaiton Centre, St. Catharine's Ontario. Dr. Jackson has extensive experience fitting amplification and keeps current on the latest trends in hearing aid technology. Additionally, she is experienced with pediatrics and central auditory dysfunction evaluations and treatment. Dr. Jackson obtained her doctorate in audiology from Salus University in Pennsylvania.
Rebecca Witter, AuD, FAAA
Audiologist
Dr. Witter is a graduate of the University at Buffalo and has been with Hearing Evaluation Services since 2010. While at UB, Dr. Witter conducted research on the development of drug therapies to prevent noise-induced hearing loss, specifically for individuals serving in the United States Armed Forces. Her research was published to Noise & Health in 2011.
Dr. Witter also studied audiology abroad, traveling to schools and hospitals throughout the United Kingdom in an effort to gain a more global perspective on the diagnosis and treatment of hearing loss. Upon completion of her doctoral degree, she was selected as the recipient of the nationally recognized “Who’s Who Among Students” award for academic achievement and leadership.
Dr. Witter’s particular interests are in the areas of balance assessment and treatment, hearing devices, bluetooth-integrated hearing technologies, custom hearing protection, and counseling.
Juliana Riordan, AuD
Audiologist
Dr. Juliana Riordan completed her clinical residency at HES and stayed on after graduating with her doctoral degree. She received her Doctorate in Audiology at the State University of New York at Buffalo, where she was the recipient of the Tindle-Shupe Award for Clinical Excellence. Dr. Riordan graduated with a Bachelor of Science degree as a double major in Neuroscience and Communication Sciences and Disorders at Syracuse University.
Dr. Riordan has experience in both audiological and vestibular diagnostic testing, hearing aid technology and fitting, and hearing accessory devices.
Dr. Riordan enjoys traveling and completed part of her clinical training hours in Beijing, China at the People’s Liberation Army General Hospital in the summer of 2018.
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 105 verified patient reviews for Hearing Evaluation Services of Buffalo, Inc. - Amherst! Their average review score is 4.99 () from 105 reviews.
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“I’ve dealt with Tinnitus for almost 3 years before I decided to visit Hearing Evaluation services. Working with Alina Swierski Au.D was exactly what I needed. She explained everything in detail and has been extremely patient with me. Both Alina and Gabriella up front are super friendly. In January 2021 I ordered my hearing aids. After a few follow up appointments I am finally free of tinnitus and am able to enjoy being involved in conversations again with my family”
Thomas T. of Lewiston, NY 03/08/2021 Review submitted online
“Jill Bernstein is highly competent and patient. She spent generous time explaining options and orienting me to new aids. She performed most thorough exam I've ever experienced. The support staff is helpful and competent as well. ”
JUDITH B. of Buffalo, NY 12/23/2020 Review submitted online
“Very professional and efficient. Now realize I should've been tested several years ago. I'm very pleased with my results, as are many friends who no longer have to repeat everything several times.”
Robert S. of Buffalo, NY 10/30/2019 Review submitted online
“My experience with Dr. Bernstein and the HES staff has always been exemplary. she took her time with me and made certain that my level of hearing loss was properly diagnosed and treated with the proper hearing appliance. I couldn't recommend anyone more highly.”
Thomas H. of Hamburg, NY 09/19/2019 Review submitted online
“Dr Jennifer Sutton is awesome. The whole staff is super nice I compare my new hearing aids to the greatest thing since the invention of ice cream. I hear so much better. Thank you Dr. Jennifer and staff.”
John H. of Buffalo, NY 07/19/2019 Review submitted online
“Dr. Ball is terrific in her communication and explanation of how hearing aids work. The hearing aids are excellent and work exactly as described. ”
David H. of Buffalo, NY 03/20/2019 Review received via mail
“I have been going to HES for almost 20 years. My Audiologist Dr. Donna Lavalle has been absolutely fantastic She is very professional, knowledgeable and caring as is the entire staff of HES! I have recommended them to several people in the past and I will in the future. They are SIMPLY THE BEST!!!”
Paul M. of Clarence, NY 11/21/2018 Review submitted online
“Rebecca Witter was fantastic! She was thorough in her exam and in her clear explanations. I could not have asked for better care. My hearing aids are perfect and my hearing is greatly improved. ”
Carol K. of Buffalo, NY 11/15/2018 Review received via mail
“Very pleasant staff. Knowledgeable and caring. Complete information provided on use and care of hearing aids. Excellent service.”
William D. of Buffalo, NY 10/18/2018 Review submitted online
“I appreciate the cordial and helpful women, especially Janet at the front desk. I think Dr. Berstein is caring and devoted to the patient. She is knowledgeable about hearing aids and makes great recommendations. He's, your staff and services, have made my life much noisier. Thanks for helping me hear so much better. ”
Ben S. of Elba, NY 05/16/2018 Review received via mail
“Excellent service and explanation on how to use new hearing aid is great. I would recommend these people all the time. ”
Lawrence S. of Buffalo, NY 05/02/2018 Review received via mail
“I love working with Rebecca Witter, she is kind and caring. Rebecca answers all my concerns and has helped me over come my hesitation about wearing hearing aids. ”
Chris Z. of Buffalo, NY 04/18/2018 Review received via mail
“Outstanding office experience from front desk to audiologist (special thanks to Tracy, Jill, Rebecca and Kristina) with unparalleled patience, expertise, compassion, product options, and concern! It has significantly changed my life! Thanks so much. ”
David K. 03/21/2018 Review received via mail
“I liked the professionalism of the service. ”
Rodolphe G. of Buffalo, NY 10/13/2017 Review received via mail
“I liked the time given and clarity on my hearing problems. Excellent follow up care. ”
Donna J. of Depew, NY 07/19/2017 Review received via mail
“Jill Bernstein is my audiologist. She also sold me my first set of aids. She worked with me for months until we found aids that fit comfortably. When I felt overwhelmed, her patience and expertise gave me the satisfaction and comfort I have now. The office ladies are cheerful and helpful also. ”
Marie K S. of East Amherst, NY 07/05/2017 Review received via mail
“I like Dr. Witter's patience with me and I feel I could stop in the office at any time if I need help. ”
Helen R. of Buffalo, NY 06/14/2017 Review received via mail
“I liked the professionalism and knowledge. Outstanding service and care. She really cares that all is working well. ”
Michael K. of Buffalo, NY 05/18/2017 Review received via mail
“Very knowledgeable and caring staff. Promptness with appointments and no sales pitch. ”
Sharon A. of Lancaster, NY 05/01/2017 Review received via mail
“Very professional but friendly. Fair, honest pricing available. ”
Margaret C. of Buffalo, NY 05/01/2017 Review received via mail
“Phenomenal customer service! Everyone I had contact with, from my audiologist to the office staff, were professional, accommodating and patient centered. Wonderful, well-run office and I have already referred 3 of my friends! Least: cost of hearing aids, higher than other companies! Cannot speak to quality of these companies however!”
Melissa G. of Buffalo, NY 04/19/2017 Review received via mail
“ Made you feel very comfortable and caring. Felt you went far and beyond in treating my concerns. ”
Gary L. of Grand Island, NY 04/06/2017 Review received via mail
“Best recommendation I ever took. Going here compared to Miracle Ear was night and day. It was like going to fine dining where you had gourmet choices and going to Miracle Ear was McDonald's with no choice and low grade meat!”
Albert C. of Tonawanda, NY 03/27/2017 Review received via mail
“I appreciated the careful explaining of how to keep your hearing aids to be the most useful. Wonderful service anytime I called with a concern. I am very satisfied with my hearing aids and with the personal service. ”
Joan S. of Buffalo, NY 03/02/2017 Review received via mail
“The atmosphere in the office is very pleasant. There is coffee if you want but the smiling staff is best. I chose the office we are at. The staff also is concerned with how the equipment works. ”
Dennis S. of Buffalo, NY 02/01/2017 Review received via mail
“They are absolutely excellent. Dr. and staff help with quick appointments and resolving issues - excellent!! Highly recommend.”
Nancy G. of Buffalo, NY 12/23/2016 Review received via mail
“Very personable staff, friendly and efficient. Appointment was always on time with very little waiting. ”
Bobbi S. of Clarence, NY 12/22/2016 Review received via mail
“The audiologists hearing evaluation was very thorough and explained clearly. The reception staff were competent and friendly. All around a good experience. ”
Dolores J. of North Tonawanda, NY 11/10/2016 Review received via mail
“I appreciated the competency of the audiologist. ”
Carolyn Y. of Buffalo, NY 11/08/2016 Review received via mail
“The service and the workers were very helpful and courteous and my doctor, she was great. I have told another young lady about the service and she said as soon as she can afford you guys, she will go. She called my aids "a built-in radio." ”
Brenda B. of Buffalo, NY 11/03/2016 Review received via mail
“I really appreciated the warm and friendly atmosphere with the members of the office staff and the extremely knowledgeable and accommodating ways of the professional staff. ”
Maryann D. of Buffalo, NY 10/05/2016 Review received via mail
“Sean wanted to ensure that we both were able to use and understand everything. It was important to him that we left here being able to do this ourselves. ”
Tiffany N. of Buffalo, NY 10/05/2016 Review received via mail
“Very professional staff and excellent service!!!”
J Z. of Gasport, NY 09/26/2016 Review received via mail
“I liked the "no pressure" to buy, the knowledgeable Dr. Beaton, very kind and respectful. Very helpful. ”
Alberta B. of Eden, NY 09/21/2016 Review received via mail
“Wonderful audiologists! A great non-profit, with no marketing gimmicks and you are not paying for a lot of high priced advertising. I don't know why you would go anywhere else.”
Art B. of Cowlesville, NY 09/21/2016 Review received via mail
“Rebecca was wonderful! I can hear! I have been telling EVERYONE where to go. Thank you so much. ”
Melissa D. of Youngstown, NY 09/21/2016 Review received via mail
“Since a brain injury in 2007, I have had tinnitus; a jet plane noise in my head 24/7. I've never been offered any solutions until I met Alyssa Beaton A.u.D.. Alyssa fit and programmed hearing aids to treat the tinnitus and it works like a dream! If I listen, I hear beautiful chimes instead of jet planes. I'm a happy woman! ”
Cathy M. of Buffalo, NY 08/22/2016 Review received via mail
“As a first time patient I was apprehensive but was immediately put at ease with the friendly attitude and manner of making everything very comfortable for me. You have a great staff and doctors!
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Ronald M. of Grand Island, NY 08/03/2016 Review received via mail
“I so appreciated that all my questions and concerns were addressed with answers and explanations that were thorough and clearly stated in layman's language. The warmth and friendliness of the entire staff also meant a great deal. ”
Sally B. of Buffalo, NY 07/27/2016 Review received via mail
“I liked the personal interest taken, and the excellent explanation of both hearing concerns and what the recommended devices could do. They have excellent follow-up. I've recommended already to half a dozen people. Thank you Carolyn and Rebecca! ”
Sherman L. of Lockport, NY 06/21/2016 Review received via mail
“Dr. McIntosh was very professional and explained everything clearly, precisely and answered all of my questions completely. She was friendly and made me feel at home. ”
Michael R. of Orchard Park, NY 06/20/2016 Review received via mail
“I was very satisfied with the level of care I received. Everyone is so friendly and very knowledgeable and helpful. ”
Matthew H. of Depew, NY 06/20/2016 Review received via mail
“I appreciated the clear explanations. The process of fitting and adjusting greatly lessened my apprehension of wearing "aids" thanks to Carolyn Whitcomb AuD. ”
Elizabeth M. of Buffalo, NY 06/15/2016 Review received via mail
“Dr. Jill Berstein is outstanding! She was able to find tests that accurately reflect my hearing loss. She is compassionate and patient and goes out of her way to help her clients. I recommend her highly! ”
Kathleen H. of Buffalo, NY 06/03/2016 Review received via mail
“The staff and the product are what I like best. I had a nerve racking experience with my tinnitus which could be compared to fingernails grating on a chalkboard. I feel the hearing aids and program have alleviated a lot of irritation and distraction. The aids allow me to hear more clearly, reducing a lot of anxiety and frustration. The staff have provided clear explanation and direction. Trust in the professional and the treatment product and the treatment plan are very important to me. ”
Carol L. of Buffalo, NY 05/23/2016 Review received via mail
“I appreciated the personal treatment. This was helpful to understand the situation. Everyone in the office was pleasant and helpful. This helped me accept that I really did need hearing aids and then helped me adjust to them. Thanks!”
Joyce M. of North Tonawanda, NY 05/12/2016 Review received via mail
“Getting my hearing aids was a very good, all around experience. During my initial consultation the doctor was very knowledgeable and explained my hearing loss very well and even showed me what hearing with hearing aids would be like. From this point throughout the process I was never pressured into anything. I liked the 45 day follow-up period of experiencing and adjusting the hearing aids for my specific needs. ”
David S. of Buffalo, NY 04/26/2016 Review received via mail
“I liked how she explained the way a cochlear implant works in a way I understood better. ”
Lucia W. of Eden, NY 04/13/2016 Review received via mail
“I appreciated how helpful the entire staff was. ”
Lou B. of Buffalo, NY 04/13/2016 Review received via mail
“The staff is really great!! Knowledgeable service providers with experience, understanding and communication was excellent. ”
Carol L. of Buffalo, NY 04/13/2016 Review received via mail
“I liked that the audiologist answered all my questions. (Dr. Carolyn Whitcomb)!”
Bill T. of East Amherst, NY 03/15/2016 Review received via mail
“The entire staff was pleasant and knowledgeable. Dr. Whitcomb was excellent at explaining each step with the entire hearing aid process. I would highly recommend them.”
Paul B. of Buffalo, NY 03/15/2016 Review received via mail
“I appreciated the personal attention and patience of the audiologist. They were conscientious and consideration of options that would work best for me. I liked the customization of hearing devices for my rather difficult environment/situation. ”
Crystal R. of Buffalo, NY 03/14/2016 Review received via mail
“There isn't anything that I didn't like. Your friendliness, your knowledge and your trying to please and to make sure that I was happy is very impressive. I love all that you have done. Thank you.”
Frank G. of Buffalo, NY 03/10/2016 Review received via mail
“Dr. Kristina Jackson of Williamsville and Amherst offices has been my audiologist for many years. She is knowledgeable and thorough. She fitted me with a Resound Enzo aid which helped. I have significant and profound hearing loss. I appreciate all her efforts to help me hear and participate in this world. ”
Josephine H. of Buffalo, NY 03/01/2016 Review received via mail
“I like their genuine care and concern to help you! They explained everything thoroughly. They made me feel comfortable and were friendly :) Provided a complete starter kit.”
Marguerite M. of East Amherst, NY 01/20/2016 Review received via mail
“She was very professional obviously, did a very thorough job and was honest as far as if I needed a hearing aid or not. It was a good experience all around. Office staff was nice, everything.”
Eric P. of Lancaster, NY 09/22/2015 Review verified by phone
“Very good in explaining to me and very good services. ”
Neal D. of Buffalo, NY 09/21/2015 Review received via mail
“Office staff is courteous, helpful and pleasant. Doctors are great — very professional and concerned with patient welfare. The hearing aids they recommended and fitted are excellent. ”
Benjamin S. of Getzville, NY 08/31/2015 Review received via mail
“Very professional — answered all questions. Staff excellent — you can call any time you need help. Very knowledgable Dr's. ”
Marylou S. of Buffalo, NY 08/18/2015 Review received via mail
“Very thorough. Friendly.”
Elizabeth S. of Orchard Park, NY 08/11/2015 Review received via mail
“Dr. Rebecca Wantuck is very kind, personable and knowledgeable. She immediately puts you at ease and explains any question that is asked of her. Also, the secretaries are friendly and very helpful.”
Estelle K. of Tonawanda, NY 07/24/2015 Review received via mail
“Attention to detail is outstanding. Dr. Bernstein has my complete confidence. ”
Vito C. of Orchard Park, NY 06/30/2015 Review received via mail
“I like their service and the friendliness of the people at the office. The doctors are really amazing!”
Colette C. of Buffalo, NY 06/30/2015 Review received via mail
“All my questions and apprehensions were taken care of. They were very helpful and nice. Carol Whitcomb is the best. ”
Sharon F. of Buffalo, NY 06/16/2015 Review received via mail
“I found Dr. Rebecca to be very knowledgable and helpful. I enjoyed my experience with her. People in the office were very nice to do business with. Thank you.”
Janet R. of Buffalo, NY 05/13/2015 Review received via mail
“Jill was such a help to me and solved my problem. I'm so thankful.”
Patricia B. of Buffalo, NY 04/24/2015 Review received via mail
“I enjoyed how pleasant and informative everyone is and the care & attention I am given. ”
Craig E. of Buffalo, NY 04/23/2015 Review received via mail
“I liked the professional manner and complete explanation of everything being done to make me hear better. Trying various aides to allow me to choose which might help me the most. Every effort was made to get me the best hearing possible!”
Linda H. of Grand Island, NY 04/23/2015 Review received via mail
“Very professional.”
Thomas A. of Buffalo, NY 04/14/2015 Review verified by phone
“I like Jill Bernstein and other doctors of audiology. Office staff too, are my favorite part. ”
John J. of Getzville, NY 04/06/2015 Review received via mail
“Dr. Jill Bernstein cleans my waxy ears and tunes my hearing aids every visit. She listens to my needs and efficiently corrects them.”
John S. of Lockport, NY 04/03/2015 Review received via mail
“Dr. Carolyn Whitcomb's professionalism and knowledge was exceptional.”
Patricia Z. of Tonawanda, NY 04/03/2015 Review received via mail
“I cannot say enough wonderful things about Nicole Ball and the Orchard Park, NY office. Nicole goes out of her way to take expert, tailored, and exceptional care of clients. The receptionist is likewise fantastic. These two are to be commended and go a long way to represent your company in a top notch manner. ”
Julie H. of Buffalo, NY 03/25/2015 Review received via mail
“She seemed very thorough.”
Adelaide K. of Buffalo, NY 03/21/2015 Review verified by phone
“My first impression was of the warmth and friendly spirit of the young women at Hearing Evaluation Services from the receptionist to the Drs. of audiology. I met with Dr. Nicole Ball and Dr. Rebecca Wantuck and both were efficient and helpful with my care and questions.”
Ruth R. of Hamburg, NY 03/17/2015 Review received via mail
“Dr. Jackson's follow up adjustments to make my hearing aids perform best for my needs. The service after purchase is excellent!”
Terry G. of Buffalo, NY 03/09/2015 Review received via mail
“I liked getting up to drive in Western NY blizzard to my 9 am appointment w Nicole to look at all things my ears! She is very thorough and professional. Answered all my concerns then...back into the blizzard!”
Edward C. of Lancaster, NY 02/23/2015 Review received via mail
“Dr. Rebecca Wantuck was very understanding and informative and patient. She took the time to evaluate my hearing needs and fit me with an acceptable, affordable hearing aid. Cindy in the office was also a fine complement and proficient. I would highly recommend Dr. Wantuck and Hearing Evaluation Services. ”
Karen G. of Arcade, NY 02/20/2015 Review received via mail
“I like best the cheerful and knowledgeable staff.”
William W. of East Aurora, NY 02/17/2015 Review received via mail
“Very thorough & patient with questions.”
Donald S. of Orchard Park, NY 01/15/2015 Review received via mail
“I appreciate the professionalism and problem-solving of Doctor Rebecca Wantuck ”
Ronald B. of Lancaster, NY 11/11/2014 Review received via mail
“Dr. Wantuck is ALWAYS helpful when it comes to my adjustments. I'm so glad to have her as my Dr!! The place is clean and welcoming.”
Ronnie C. of Buffalo, NY 10/15/2014 Review received via mail
“Dr. Wantuck was extremely professional and sensitive to my very difficult hearing situation. I look forward to continuing working with her.”
Christine B. of Clarence, NY 09/09/2014 Review received via mail
“Informative, knowledgeable, thorough, friendly, sincere, a good listener, patient.”
Ben W. of Lewiston, NY 09/08/2014 Review received via mail
“As a 31 year old, going for a hearing test was nerve wracking. But HES and Dr. Wantuck made me feel very comfortable and put me at ease right away. Very happy that I went.”
Steve W. of Orchard Park, NY 09/05/2014 Review received via mail
“Service is on time & courteous. They know their business very well. Fees are reasonable. They don't "push" to upgrade equipment.”
William W. of East Aurora, NY 09/03/2014 Review received via mail
“Rebecca Wantuck did an outstanding job explaining all aspects of my situation and what a hearing aid would do to mitigate the loss. I couldn't be happier with both their service and my outcome.”
Brian B. of Buffalo, NY 11/27/2013 Review received via mail
“I like not having to say "What?"! I can hear birds now. Very comfortable. I can hear a wider range of music now.”
Tom A. of Buffalo, NY 11/15/2013 Review received via mail
“I liked everything - very thorough”
S R. of Buffalo, NY 11/04/2013 Review received via mail
“Jill was polite & professional as usual.”
Chris K. of Niagara Falls, NY 11/04/2013 Review received via mail
“I could hear very well after adjustments. Rebecca changed my mind about what hearing aids could do for me.”
Richard H. of Youngstown, NY 08/21/2013 Review received via mail
“I like the great personal service and excellent knowledge from our audiologist. The office staff is always friendly and courteous as well as helpful.”
Karen C. of Lockport, NY 08/21/2013 Review received via mail
“Professional and prompt in all aspects.”
George S. of Buffalo, NY 08/21/2013 Review received via mail
“I like the care and service. I like the explanation to my questions and concerns about choosing the right hearing aid.”
Loretta C. of Buffalo, NY 07/30/2013 Review received via mail
“Nice people, fast service, great environment.”
Ronald M. of Buffalo, NY 07/23/2013 Review received via mail
“Rebecca's thorough, low-key approach!”
George S. of Buffalo, NY 07/02/2013 Review received via mail
“Very knowledgeable, Very Nice.”
Sandra W. of Buffalo, NY 05/16/2013 Review verified by phone
“They were very professional and helpful. ”
Irene F. of Buffalo, NY 01/11/2013 Review verified by phone
“Wonderful people! Everyone here is knowledgeable, personable, and caring. I know they care more about helping me get the right fit for my hearing aids than they are at just selling me something. ”
Lois S. of Lockport, NY 01/09/2013 Review received via mail
“She was very professional and attentive.”
Lewis P. of North Tonawanda, NY 12/21/2012 Review verified by phone
“She was very professional.”
Doris T. of Buffalo, NY 12/01/2012 Review verified by phone
“They were very nice and polite”
WILLIAM K. of Tonawanda, NY 08/31/2012 Review verified by phone
“Usually going to the doctors don't make me happy. However, this was an exception to the rule. Everybody treated me respectfully and with the knowledgeable doctor, everything worked out fine and I can hear so much better.”
Paul D. of Buffalo, NY 07/06/2012 Review received via mail
“Excellent service.”
Robert D. of Grand Island, NY 12/13/2011 Review verified by phone
Welcome to our practice! Hearing Evaluation Services prides itself in being the largest freestanding non-profit audiology group in Western New York. We are completely committed to providing the highest quality services available. Hearing Evaluation Services believes that this is only possible by pairing highly educated staff with top of the line test equipment and advanced hearing aid technology.
Hearing Evaluation Services was founded in 1981 by audiologist, Thomas P. White. The organization was set up as a non-profit agency to best serve our patients. Our audiologists are not commissioned so you can be confident that any recommendations made by our staff are made in each patient's best interest alone. This philosophy has stood the test of time. Hearing Evaluation Services has been caring for patients since 1981 and most of our patients come by word of mouth, after hearing successful stories about us from their family and friends. We have four conveniently located offices in Western New York, one in Amherst (Snyder) on Main Street, one in Williamsville on Wehrle Drive near Transit Road, one in Tonawanda on Sheridan Drive near Parker, and one in Orchard Park on North Buffalo Street. Please contact us to discuss your individual hearing needs. We look forward to hearing from you!
Community Outreach, as one of the only free-standing, non-profit audiology practices in the country, HES is proud to partner with other outstanding organizations that help the less fortunate throughout Western New York, the country and event the world.
The listed organizations are charitable programs we either self-fund, co-sponsor or proudly support.
Dr. Ann E. Stadelmaier Hearing Aid Fund
Reconditioned Hearing Aid Program
Thank-A-Vet Program
Finger Lakes Hearing Aid Program
Lions Club
Quota International of Amherst
Guatemala Mission Trips with Faith In Practice
Smart 911
Photos
Hearing care services
Our services include, but are not limited to:
Comprehensive adult and pediatric hearing tests/evaluations which includes: otoscopy, tympanometry, acoustic reflex testing, otoacoustic emission testing, and supplemental speech-in-noise testing.
Balance and dizziness evaluation/testing and treatment using VNG and Rotary Chair testing.
Treatment for BPPV (benign paroxysmal positional vertigo).
Tinnitus (known as ringing in the ears) evaluations, assessment and treatment. HES has certified tinnitus specialists and is the only provider in Western and Central NY of the tinnitus treatment device called Lenire.
Ototoxic management for patients taking medications known to increase the risk of hearing loss. Most commonly chemotherapeutic medications and the new thyroid eye disease medication called Tepezza.
Cochlear Implants, determine candidacy identification, evaluation, referral to a CPN surgeon dedicated to hearing implants, and mapping and follow-up services. Available for individuals 12 months of age or older.
Custom ear molds for hearing protection, swimming, musicians etc.
Earwax removal
Virtual appointment care
Our Hearing Aid Program:
A complete explanation of your hearing evaluation results
A discussion of your specific hearing difficulties and needs
Selection of the most appropriate device for your loss and lifestyle
Hearing aid fitting and education, a 45 day trial period with the hearing aid(s)
Instruction regarding the care and use of hearing aids
Testing and programming using Real Ear Measures to ensure maximum performance and audibility of speech
Cleaning, adjustments and repair of the hearing aid as needed
No charge follow-up visits for up to 3 years
A 3 year manufacturer repair warranty
Special financing for 12 months, with approved credit.
Verification of Hearing Aids:
Real Ear Measurements for all fittings
Aided Testing
Client Oriented Scale of Improvement (COSI)
Payment Options:
Insurance
Flex dollars can be used towards hearing devices and any custom ear mold offered
Financing options with 0% interest for 12 months
HES on line pay
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Hearing implants
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Ear cleaning
Affiliations
We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.
We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.
