Grosse Pointe Audiology

“I went to an appointment for my hearing impaired brother at Grosse Pointe Audiology. Dr. Ginny Lezotte was very informative and incredibly patient with my brother in fitting him with new hearing aids. By the time we left, my brother was able hear us without trying to read our lips. Dr. Lezotte is the best. She and Grosse Pointe Audiology deserve a much better review than I can possibly write. 5 stars are just not enough! I highly recommend Dr. Lezotte.”

“My moms physician actually referred her to Grosse Point Audiology and I’m so glad she did. The staff is great! The audiologist addressed each of our concerns, he communicated pricing to fit her budget and needs. It only took a couple days from her hearing test to receive her hearing aids. Great staff, they handled my mom with the utmost care and respect and that’s important to me. ”

“I am beyond thrilled with Dr. Behnke and Dr. Lezotte! We walked in hoping that they could just do earmolds for my 4 year old son and they've been able to provide so much more! Dr. Behnke worked so well with my son that her and Dr. Lezotte were able to get a comprehensive hearing evaluation that DMC could not get from my son! I highly recommend GP Audiology! They go above and beyond. ”

“I recently took my 93 year old mother to Grosse Pointe Audiology for new hearing aides. She was resistant to getting new hearing aides because she said hearing aides never work. We had the good fortune of working with Dr. Ginette Lezotte who tested my mother's hearing, explained the results to her and I, and then provided information on different types of options for new hearing aides. We choose based on her recommendations and my mother could not be more pleased. My mother's ability to hear has improved greatly: she now can participate in conversations at home and even in noisy surroundings. They are easy to use and maintain. I have high expectations of health care professionals as I am a nurse. Dr. Lezotte was professional, patient with our questions and kind. It was obvious that customer satisfaction is very important to them. There trial policy and return policy ensure customer satisfaction. I highly recommend Grosse Pointe Audiology.”

“Gross Pointe Audiology handled my problem of a malfunctioning aid and charger with alacrity and great patience. I highly recommend them. ”

“Staff was prompt, kind, professional and communication was excellent!”

“The entire office - from front desk to the doctors - make each visit special. You are treated with respect and made to feel at home during your visit. I have referred several people to Dr. Lazotte and each of them are beyond impressed! ”

“Dr. Behnke is a real pro. She has excellent command of all the problems related to hearing loss. Beyond that, she displays a service attitude. She goes the extra mile to fit you in or to make calls or appointments, she understands the related insurance. A+”

“So much information and yet Dr. Lezotte took time to answer all my questions. She made me feel comfortable as I asked what I didn't understand. Her patience and calm as she repeated the answers to all my concerns was great. ”

“Staff were very professional. They explained everything very clearly and showed how to take care of the aids. Reception staff were very friendly and helpful. ”

“My mother had to relocate from Iowa after a major stroke. Local audiologists were unable to help her with her Phonak hearing aids. Phonak recommended Grosse Pointe Audiologists and it was well worth the drive. My mother was well served by the staff's kind and very professional service. Thank you Dr. Sutherland!”

“The doctors at GP Audiology are wonderful. Being fit with a state-of-the-art hearing aid has changed my life. I hear so well! ”

“Wonderful experience, professional and thorough evaluation. Excellent service. I would recommend G.P. Audiology to anyone. Life changing experience. Thank you! ”

“Called at 1pm because hearing aid was not working. Received courteous response and appointment within 1 hour. Staff and doctor was very knowledgeable and accommodating! Thank you!”

“Never had a bad thing to say, (ever) on every visit! Everyone is so nice and knowledgeable! Will never go anywhere else!! Thank you to the entire staff!!! ”

“I was recommended by a close friend to go to GP Audiology. The entire staff is friendly, professional and knowledgeable. I highly recommend this office. ”

“Office staff, friendly and efficient. Dr. Lezotte is the Best, always works with the patient and makes you feel like her only patient of the day, explains everything. ”

“Excellent staff and professional place!! Super kind and accommodating!! A+++”

“Offering a very professional, caring and accommodating atmosphere. They are really focused on each patient's need as their primary concern. Dr. Behnke does an outstanding job with her expertise, patience and desire to do everything necessary to improve hearing loss. I would highly recommend G.P. Audiology. ”

“First time I had a good exam. Aids were the best investment I have ever made, I wouldn't ever go without them. ”

“I liked how friendly and helpful the office staff was during my visit. ”

“Everyone is so friendly and helpful, from the receptionist to the audiologist. My husband and I go to Stephanie Behnke because she is knowledgeable, thorough and kind. She answers all our questions and gives us great service. When we need emergency care for lost hearing aids or inability to hear. Stephanie always tries to squeeze in a rapid appointment as possible. We do not live close to the office so the appointments are scheduled for our needs. It's refreshing to find kind service. ”

“Each time I have gone to Dr LeZotte I have had any and all my concerns addressed and feel relieved to know that my hearing is still good (for my age) and am not yet ready for hearing aids. Whew...what a relief! Every time I receive the wonderful newsletter I am enlightened about many things and entertained at the same time!”

“All around great experience. Also has provided extra help with excessive ear wax. Never feel rushed and always takes time to answer all questions.”

“Dr. Alan Sutherland and the Staff at Grosse Pointe Audiology have done an excellent job of explaining my hearing loss and provided me the information to select the proper hearing aids. They answered all my questions and treated me with great care. Having previously worked for over 30 years in the Customer Service field - I applaud Dr. Sutherland and the Staff at Grosse Pointe Audiology - they are very compassionate and caring! I am very happy to be a patient of Grosse Pointe Audiology. ”

“The staff at this clinic are always courteous and helpful. If you need to be seen you usually can get an appointment within a week and often within 24 hours. The clinical setting is relaxing and the care is always prompt and professional. Everyone from the receptionist to the audiologist makes you feel welcome and special. I give Grosse Pointe Audiology my highest recommendation.”

“They were understanding and took time with me.”

“My wife and I both wear hearing aids and we met Dr. Lezotte when she was working at Henry Ford Hospital Audiology Dept. When she moved to Grosse Pointe, we were elated as she was five minutes from our home. She serviced both of us for several years with up-to-date information on hearing aids and maintaining the hearings aids we have, never "pushing" us to buy new hearing Then we moved 45 minutes away from Grosse Pointe and contemplated looking for a new audiologist. However, due to the excellent service she provides, we continue to make the journey across town to see her. We could not be more pleased with the consideration, attention and dedication we receive from Dr. Lezotte and her staff. We rate Grosse Pointe Audiology a "10"! ”

“Stefanie Gainor, BS, took good care of my hearing needs. I think she is just as good as Dr Summerville was. Thank you.”

“If there was a rating above 5, Dr. Lezotte and her team would be the first in the country to receive to receive this distinction. I am deaf in my right ear and have significant and complicated hearing loss in my left ear. Dr. Lezotte is so knowledgeable and extremely patient in helping me achieve the best hearing possible. She is extraordinarily up to date on the very latest findings. and represents very fine product options. Her staff are all very kind and efficient. The personal service and extreme follow through is unparalleled. I strongly suggest that you visit Grosse Pointe Audiology! ”

“They knew what they were talking about and they applied it to their job. They did what they needed to do.”

“Very patient and kind and considerate. She spoke well to my mother. She made sure she understood what she was saying.”

“Excellent rating is well earned, from the greeting at the reception area by Michelle, to the professionalism of Dr. Lezotte, Grosse Pointe Audiology brings a clear meaning to timely and thorough service (with a smile). I have the utmost confidence, trust, and knowledge that my hearing needs will be met. Clear explanation of the situation and a resolution to the issue(s) are the cornerstone of this office and its staff. Thank you.”

“Very professional, knowledgable, worked well to meet customer's needs”

“My sister and I have been patients of Dr Somerville for 6 years. She and her staff are very thoughtful and patient with us. Excellent doctors”

“My wife is a well-known professional singer and when her hearing began to deteriorate, she went to see Dr. Sommerville at Grosse Pointe Audiology, as recommended by an internationally-known musician friend. Because singers and musicians have very particular problems with hearing issues, there was much more involved than just getting aids for everyday use. Dr. Sommerville was patient, friendly, and thorough with her research, and spent a good deal of time trying different strategies to achieve what my wife needed in the professional arena and for everyday use. We would both highly recommend Dr. Sommerville and Grosse Pointe Audiology for hearing aids.”

“I liked her confidence! ”

“Talk about exceeding my expectations!! Dr. Lezotte and her staff are amazing! The office is very warm and welcoming, and meticulously clean. As a fellow health care provider I know and recognize truly competent and caring professionals and this office is EXCEPTIONAL! Within a few minutes I felt like I was their only patient that day. All my questions were answered that first visit and I was fitted for miniature and discreet (almost totally invisible) hearing devices that day. I now can once again understand and enjoy conversation with my friends when we are out socially. Thank you for this truly wonderful gift Dr. Lezotte!!”

“She was very professional, kind and she showed that she really cared. ”

“Dr. Sommerville fitted me for hearing aids in 2008, my first pair. It was as if I'd been transported. Several of my friends could not believe how happy I was and that I wore them all the time. Seems most people they knew who had hearing aids never wore them. Dr. Sommerville has given excellent service for the past six years, helping me get used to the aids. It's strange to hear when you've been losing your hearing gradually. I came back several times over the first few months; I gradually lost my hearing, and Dr. Sommerville brought it back gradually. She kept tuning me up, fine tuning along the way. I recommend her unconditionally. Especially for everyone getting hearing aids for the first time. And really especially if you have aids and never wear them.”

“I have been going to this office and Dr. Ginny Lezotte for over 5yrs. I have retired and moved 160 miles away but continue to make the drive to G.P. audiology and will continue to do so because of the caring service that's provided by Dr. Ginny. She's patient and takes time to test you and your hearing aids and isn't satisfied until you are. I would say satisfied customers is their mission statement. Now lets talk about Michele at the front desk. She never leaves anything to chance. If she says she will do something it is written down and not forgotten and followed up on. She is as diligent in her task as Dr. Ginny. I have never had better service from any business, anywhere, any time. Dr. Ginny bends over backwards to give the best service possible and the staff especially Michele go the extra mile as well. They helped with obtaining financial assistance and never pushed anything that wasn't necessary. I recommend them to friends and relatives. I recommend them to my friends and relatives and to you also. If you need audiological aid this is where you should be going.”

“Dr. Lozette goes above and beyond and provides excellent care. I would recommend everyone is give her a try! Trust me you won't be disappointed. ”

“The doctors and staff at GPA are kind and well educated. My daughters doctor is Dr. Somerville and she does such a wonderful job at transferring her knowledge to my daughter and me (mom). I have taken my daughter to other audiology offices throughout the years but I'm most comfortable with GPA. I drive 30 miles to get their office and if I had to I would drive 30 more! I highly recommend them.”

“We had an excellent experience. She was fantastic. There was also another lady that was there, I guess it was her residency. Both of them were extremely professional.”

“I am 93 years old and have perforated ear drums that make proper care for my hearing quite challenging. I was despairing of the inability of my prior audiologist to remedy the difficulties. When my ear doctor recommended Grosse Pointe Audiology I was skeptical, but my experience could not have been better. Dr. Sommerville is the consummate professional who brings to her practice not only learning and experience, but also compassion and a friendly, caring manner that is instantly reassuring. She coordinates very well with my ear doctor. I could not be happier with her service. I give my highest recommendation to Grosse Pointe Audiology.”