Allied Hearing - Mt Pleasant

“In January 2024 I went to CMU for a hearing test. I needed hearing aids. At the Mt. Pleasant office I met Melissa, who reviewed my hearing results from CMU and then recommended the hearing aids I have. It takes a little time to get use to the aids. At first I didn’t like them, but I needed them. A year later I am used to them and wear all day. In the last year I have seen Mellisa once so that she could check how I was doing and make a few minor adjustments. Then I came back because one hearing aid didn’t work. It wasn't my fault and the aid was replaced at no cost to me. Since then I have had two, four month follow-ups with Verenica. I am very happy with the service I have received from all in the office and would recommend Allied Hearing based on their knowledge and service.”

“The staff of Allied Hearing in Mt. Pleasant, MI are amazing. I feel their customer service is of the highest level. They share their information with you in terms you understand. I totally trust them with my hearing (10 years) and have never been let down. Thank you for everything you do!”

“Had more tests than other places I have been. Walk through results of all tests and their recommendations. Very kind and very professional. ”

“Was recommended by my primary doctor 2 years ago and have always been impressed with every visit there. ”

“Excellent service and a very friendly atmosphere.”

“Perfectly helpful n efficient…relieved much anxiety, thank you, Dr Katherine.”

“Always enjoy my visits. Just like family.”

“Doctors and staff are knowledgeable, helpful, thoughtful and professional.”

“Excellent communication of all testing that was done! Very friendly audiologist and staff! I received test results that I could look at while there. ”

“Very helpful and efficient, had my hearing aid repaired in 20 minutes. Thanks.”

“Efficient office. Up to date technology. Offices located in Mt Pleasant, Midland, and Alma. I have been a client for one year and recommend Allied Hearing. ”

“Excellent cleaning and reset of my hearing aids!!”

“Very nice office and knowledgeable people and a friendly atmosphere! They have the hi tec stuff to fix the problem you may have! Their office gal is great and pleasant and efficiency is always 5star!”

“Very friendly and eager to help you out in any way”

“If you are in need of hearing aids etc, I highly recommend Allied Hearing in Mt. Pleasant, MI. They are very professional and helpful. Everyone there is so very helpful and knowledgeable. I just got my hearing aids from them and couldn’t be more satisfied. ”

“They do an excellent job!”

“Dr. Smith was very professional and skilled in getting my hearing back to normal. She has the latest technology in making this process of hearing recovery easy to understand and simple to follow as a client. Her staff is top notch and pleasant to work with. ”

“Very satisfied with the friendly, professional service I received today from Melissa. ”

“Every one does an excellent job. Very satisfied with their service.”

“Have always been satisfied with my service at Alied hearing”

“They're wonderful here good service even after hours!”

“Great customer service, wonderful office! ”

“Very quick and helpful whenever I am in. Best customer service ever.”

“I went to CMU for my hearing testing as I wanted an independent hearing evaluation. I found out that I needed the help of hearing aids (the wife was correct). I did a little research on Youtube and started to listen to Dr. Cliff. One of the things that he believes is a hearing clinic should be a member of HearingUp. Allied Hearing is a member and the only one in the area. I called for an appointment and had one within a few days. I met with Melissa and was very impressed with her caring and knowledge. I certainly would recommend Allied Hearing for their excellent care and attention.”

“My experience with allied hearing healthy hearing. Has been phenomenal. From the first time I walked in the doors of the office, the office staff was friendly courteous and always smiling. Dr Shannon Smith was so personable ,helpful . She took her time with me and making sure that I got the right hearing aids. I picked them up today. She was very helpful and setting them up to my hearing and my liking. Made me practice putting them in and out. The office is a very pleasant place to go from the minute you walk in until the time you walk out they use your first names they talk to you they smile ask you how you are totally unlike most offices that I have been to in quite a few years.”

“As always, the staff was friendly, helpful, and quick to help me , and I did not have to wait very long before Melissa came out to see me. I was there to have my hearing aids cleaned. Maybe checked out as well. Melissa took care of the hearing aids and I was out and on my way with clean aids. She is a delight! Actually, they are all very personable and eager to make sure you have a pleasant experince. ”

“Great service. Super people!”

“Dr. Smith and the entire team at Allied Hearing were helpful and professional throughout my entire experience obtaining my hearing aids. I would recommend them to everyone. ”

“I have always gotten prompt and expert service at Allied Hearing”

“Carrie and Melissa both helped out yesterday and we're very patient and professional. Everyone there is most concerned with making sure their patients/clients are Very Satisfied. Would highly recommend Allied Hearing!! Update 08/2024 Great, caring staff!! Always so patient with me!! Would highly recommend Allied Hearing.”

“I highly recommend Allied Hearing. Dr. Shannon Smith and her staff are very kind, caring, and informative. They go above and beyond to make sure their clients are fully satisfied and have optimal hearing.”

“I had a problem with the size of the caps (that go in your ear) of my hearing aids. It was solved in a very satisfactory way. Another good experience with Allied Hearing!!”

“I'm glad I went to Allied Hearing!】】】!”

“I have been going to Allied Hearing for 10 years and will continue. Doctor Smith and her staff are always not only polite and very professional but take the time to answer any questions or concerns you might have ”

“My experience at Allied Hearing in Mt.Pleasant, Michigan, has been excellent. I have found the audiologists, office personnel, and others to be professional and friendly. It is important to me that I understand the workings of my hearing aids and to have my questions answered clearly. This is exactly what Dr. Smith and her staff have done for me . I am grateful for their care.”

“Friendly staff, quality products”

“Great customer service. Friendly and professional staff highly recommended. ”

“Very professional. Everyone went out of their way, not only to help me out, but to make sure I was pleased with their service. I'm new to the Mt. Pleasant community and I am very glad I have found - not only an audiologist - but a hearing service I can depend on.”

“I have been completely impress with the professionalism and courtesy of Allied Hearing for about 25 years. They have always been more concerned with how they may help me, rather than what insurance I have. ”

“Quick, thorough service. ”

“I have been going to Allied Hearing for almost 7 years. They have always been exceptionally professional, thorough, and courteous. It has been a wonderful experience, and I highly recommend them.”

“Everyone was very professionally friendly and kind. Very knowledgeable and down to earth. Thank you; a very pleasant experience. ”

“My husband is getting his second pair of hearing aids from Allied. It's been over 3 yrs. since the first ones. The people there are very professional and efficient. They do everything they can to accomodate your circumstances. I highly recommend them. ”

“I have been going to Allied Hearing for over 5 years now. They are always professional, friendly and very knowledgeable!! I feel they go above and beyond. Highly recommend. ”

“Pleasant atmosphere, everyone is friendly and helpful. Having just changed from Beltone hearing aids, I find Allied Hearing to be more straightforward with information more choices. I am happy with the hearing aids Shannon fitted me with.”

““I have had such great caring people at Allied Hearing. My hearing aids have changed my life. They went above and beyond for me. I would recommend them to anyone who ask, and I actually have referred them to a couple of people I know . Thank for for everything you have done for me. ”

“Had a problem with the dome stuck in my ear. She got it out quickly. No problems. Was in and out and problem solved. Thanks. ”

“Went to Allied Hearing by recommendation from my family physician in December of 2022. As of August of 2023 I am very pleased with the outcome and progress of my hearing.”

“Great service on checking and cleaning my hearing aids..employee's are friendly and answer any questions you need answered.”

“I have had such great caring people at Allied Hearing. My hearing aids have changed my life. Thank you all from the bottom of my heart”

“After she cleaned my hearing aids I thought she had turned them up but I could see a big difference at the 0 setting.”

“Found them to be very professional and welcoming. You felt they like what they do!”

“Friendly professional caring. Explained my concern and went to work on correcting it. So glad I came to allied hearing for their service.”

“Allied Hearing has provided excellent service to me for many years now.”

“Always very helpful and friendly, they get you right in. I have recommended them to many.”

“Allied Hearing has been a trusted hearing clinic for both my mother and me. They are very thorough, very knowledgeable, and focused on helping me to hear better. Any questions that I may have are answered quickly and competently .”

“I was greeted by a friendly person, and invited to sit down. Michelle was with me in a few minutes, friendly. She cleaned and checked my hearing aids in a short time and I was done until another 6 months. Couldn't be better.”

“Allied does a great job of keeping everything current with the hearing aids. They are very proactive. ”

“They were very helpful in selecting a hearing aid and made sure they got me what I needed. ”

“Allied Hearing is the best!!! I have recommended them to several people. They are caring and patient. My hearing aide’s have changed my life. Friendly and pleasant. Thanks to all of the staff.”

“The service and outcome was super.”

“One of my devices was fading in and out. I called the office to see if Patrick was available and they had me scheduled within a half hour the same day. I was 15 minutes early, Patrick came out, checked the problem, fixed it, no charge, I was gone in 5 minutes with a huge smile on my face! The service is second to none!”

“ For many years, Allied Hearing has kept my hearing ability just great! I can hear through walls and around corners! My last visit with Melissa was super. She cleaned and tweaked my Audigy AGXRs and answered all my questions. Very professional and very pleasant service!”

“Melissa was great and did a good job. Thank you!!””

“Shannon was very knowledgeable. The whole staff was a pleasure to work with. They take the time to make sure your hearing aids are working perfectly for you. I noticed drastic improvements after just one week of wearing them.”

“Very efficient. They listen well and take prompt and effective action. A very pleasant experience. Thanks to the entire staff.”

“Melissa did a great job. Thank you!!”

“The service was great ”

“I'm enjoying my hearing aids and nice to hear. Everyone was very friendly and helpful. I recommend them if you are looking for hearing test. ”

“The entire staff is very kind and efficient!”

“The staff were excellent. They confirmed for me what my needs should be and also sent my records for what I needed. I would highly recommend them.”

“My new hearing aids are blue tooth to my cell phone. And the caption all phone is nice n loud for me to get my calls on landline and later when I have internet it will be text n voice. I am so happy.”

“Everyone was very friendly, explained things well, great building and staff. ”

“It starts with the people who greet you just inside the door. They are pleasant, efficient, very helpful, and take care of you promptly. My doctor, Dr. Rose, was all I hoped for. THis was my first meeting with her although I have been a patient with Allied Hearing for years. She has a welcoming smile, very personable, makes one comfortable, and listened to my problems. She administered the hearing test which went smoothly, in part, because she told my exactly what to expect each step of the way. The results were I am currently testing one of their new hearing aids. It works great and ,truthfully, provides more clarity than my current ones. I have until Monday to decide if I will go with new ones. It was a delight to meet and work with Dr. Rose and I look forward to having her as my doctor.”

“I have been a client for about ten years and have always received personable and professional service from Melissa and other folks at Allied Hearing. They won’t recommend something that isn’t right for you and life has always been better for me with the better hearing they provide. Highly recommended!”

“I have always had excellent service at Allied Hearing! Everyone is very friendly, knowledgeable and professional!! They make you feel valued as a customer. I always recommend them to people I know!!”

“I have been coming to Allied Hearing for many years now. Am extremely comfortable with their staff and their suggestions. All of the staff enjoy their work and are just wonderful with the patients. Really like the fact that they are now working with various VA clinics so they are able to handle my hearing aid issues locally. ”

“Melissa was great! I appreciated her hearing knowledge and expertise about the hearing process. As the child of two parents with hearing problems, I was particularly interested in the genetic implications of hearing loss, along with the aging process and how it relates to cognition in older adults.”

“Melissa was very thorough. She answered all questions that I had and made the entire experience great.”

“I went to ask how long a wait it is for diagnostic testing. The wheels are moving too slowly to get in for testing at another (reputable) local clinic. My questions were answered well, options were presented, and things brought up that I didn’t know are factors! I left with an appointment 2.5 weeks out, and know who else I need to contact before that. My sister and a neighbor are already clients, and I knew of their positive experiences. ”

“I had a not very specific complaint about my hearing aids. Melissa figured it all out, explained it very well and solved the problem.”

“i have been a patient for several years now and have always been happy with their professionial and caring ways I wouldnt go anywhere else. Thanks to the whole team,”

“Top of the line! Always satisfied. Would recommend their service to everyone.”

“Excellent service, start to finished. Very pleased!”

“My hearing eval was very thorough and professional. Melissa was very detailed in her explanation of it.”

“I have used Allied Hearing for years and found them to always be helpful and willing to take the extra step to make sure you have the best hearing care. If you have a problem they are always there to work with you. The staff is always friendly and courteous ”

“My appointment with Dr. Smith was very thorough and informative. She actively listened to my concerns, explained my results thoroughly, and helped me find solutions. I was very pleased with my experience at Allied Hearing!”

“My Appt on Aug 16, 2020: I was very satisfied with Dr Smith, even though I didn’t like it that she determined I had a hearing loss. I had several questions that she answered completely. I would definitely recommend Dr Smith and her staff.”

“The staff at Allied Hearing are very professional and pleasant. I got my hearing test, which they reviewed the results with me. Then recommended the hearing aids they thought would be best for my situation. Now just waiting for the hearing aids. Very satisfied. Would highly recommend.”

“The whole staff are professional in dealing with me. I have had difficulty adjusting to hearing aids and they have worked with me each time to help in getting the right volume and type of hearing aids. They have a clear understanding of my problems and never once have I felt I was a "bother" to them. The service is quick and easy. Thank you Allied hearing. ”

“My experience with Dr. Smith and the Staff at Allied Hearing was excellent. Dr. Smith was thorough and professional. I feel assured that my hearing loss will be addressed in the best way possible.”

“Melissa is fantastic! I’m getting the help I need.”

“Melissa always does a Great Job and Thanks to their Team”

“These folks are great and very helpful with making sure you get what you need for any type of hearing issues. ”

“This is by far the best group of people to help with your hearing concerns. They exceed expectations in every way. ”

“The entire staff is excellent. Everyone is helpful making sure I have the best hearing possible. They have had curb side service, which I used 3 times so far. ”

“I had the best experience with hearing professional than I ever had, she was very personable, kind, knowledgeable, detailed. I would recommend anyone to visit her. Thank you for a great experience. ”

“When I have a problem, I never have to wait for assistance. I have always been treated professionally and courteously. Everyone there makes you feel as though they really care. Thanks for taking me on as a patient. ”

“Always very helpful and friendly,they always make sure you have everything you need.”

“Purchased my Starkey aid in FL while a “snowbird” but had issues in MI in summer, and Allied Hearing was very quick to help me. I feel they will do their best for anyone, not just a customer.”

“The folks at Allied are my heroes! I went lots of years with my hearing issues until I was introduced to the people at Allied, I love them all! Thanks ”

“The people here were very professional and courteous. I was treated with kindness and care.”

“The staff is knowledgable and friendly. I feel safe entrusting my hearing needs to the staff at Allied Hearing. ”

“Always very helpful and friendly.”

“Great service! Staff are very competent and cordial! ”

“Everybody very helpful and understanding. Not pushy, but informative. Would definitely recommend. ”

“Pleasant staff and good experience. ”

“Always receive professional, courteous and efficient service. Very enjoyable experience.”

“For years now I always got the treatment and support I needed. ”

“The service you get at Allied Hearing is excellent. Any time I need service done on my aids. Nick goes above and beyond for help and service on them. Thanks so much again. ”

“My world was very "silent". Now I can hear the birds sing, hear the "breeze". I hear the waterfalls and my life has been blessed. P.S. I never want to go back to the "silent". Thank you!”

“My experience was very good with helpful care. Problems fitting but patience and care. ”

“Dad's hearing has been improved so much after being seen by Dr. Smith at Allied Hearing. Dad was able to hear me great for the first time in 20 years. It was a blessing to no longer have to shout to be heard. ”

“Friendly staff, caring Docs who are willing to work hard and patiently to get good adjustment. ”

“He has had very good service, friendly staff and always ready to help.”

“Always treated great! Thank you Shannon for the luncheon and your friendship. ”

“Very pleasant experience all around!”

“Very good experience. ”

“Been very helpful. ”

“They take good care of you. ”

“My experience was very good. ”

“A+ for care and concern and personalized care. Got my first hearing aid at Mayo Clinic. Got my next ones from Allied soon after you. ”

“Very nice people to work with. ”

“Everyone is most helpful, friendly and smart! ”

“Very helpful and caring. ”

“Allied Hearing is all about customer service. They take care of your every need! Excellent service! ”

“Personnel are WONDERFUL. Love the system set up at Sacred Heart Church in town. ”

“I am very happy with Allied Hearing. If you have any questions or problems, they are ready to help you right away. You don't have to wait. They have given me my hearing. ”

“Great people to deal with, always cheerful. ”

“My experience was perfect. Everyone is very caring and nice. And my hearing aids are great!! Thank you so very much. ”

“I have been an Allied Hearing Customer for six years. I am 100% pleased with both the service and the performance of the hearing aids they provide. The staff is friendly and I have complete confidence I have made the right choice. ”

“Very good service and very informative. Seems very educated on the equipment he was offering. ”

“Dr. Gauthier is the 6th person I have dealt with about hearing aids. He was by far the most knowledgeable of them all. He will be my Dr. from now on. The whole staff was very friendly. ”

“So friendly, personal, not just another customer! Willing to work with me in getting adjusted to new aids (first), adjust, explaining and easy, free parking. ”

“Dr. Shannon is personable and thorough in her examinations. She takes my concerns seriously and is willing to try several ways to get my hearing the best it can be. I know I'm in the best of hands with them. ”

“The girl that helps cleaning and taking care of your hearing aids is always helpful, nice and intelligent. I have a good experience every time. ”

“I liked the way that Dr. Kern was so thorough in his treatment and explaining everything. The office has a very calm environment. This is my second set of hearing aids with them, and the staff is great. Thank you Allied. ”

“The staff is always welcoming and ready to answer and questions or concerns. A professional and well trained staff. ”

“Everyone's personality was super. Also, great service. We would recommend this place anytime. ”

“I have wore hearing aids for over 25 years and with my new aid, I have never been able to hear better. Everyone is so professional and courteous. ”

“If I'm sitting someplace if it's noisy, I can still hear the people at the table. That was an experience I never had before. These are my third set of hearing aids. ”

“It was great. Everyone there were awesome people, enjoyed them all. ”

“They are professional, kind and helped my dad so much. He hasn't heard this well since before the hearing loss. ”

“They were very friendly and helpful. Didn't need to wait a long time, they are very good about changing appointments due to weather conditions, changes due to snow or ice storms. ”

“The staff are all very helpful, kind and great to work with. The testing, setting up hearing aids and explanations seemed very professional and current. I love my hearing aids, they have made a tremendous difference in my quality of life. ”

“As an older person, I was nervous about the whole process of getting a hearing aid. I have never been treated better than at Allied. They all were wonderful and made me so comfortable. Great crew! ”

“Very helpful, answered all my questions. Ran tests and make sure your hearing is right for you. They do a good job. ”

“First, everyone is friendly and well trained. From the front desk to the tech working hard to ensure I can hear and maintain my hearing aids in great working order and keeping one informed of what i need to do. ”

“I liked the individual attention to my needs and all questions answered thoroughly. ”

“I am a medically expensive person and am working with many health professionals. Allied hearing is my favorite because I get treated with respect and dignity. The outstanding staff strives to meet all of my hearing issues a professional, caring and timely manner. ”

“Your office staff is every bit as professional, friendly, helpful, warm and caring as the audiologist. Our entire family has been most happy with the care you've given our mother. ”

“The atmosphere is very professional, thorough and down home atmosphere. ”

“Everyone treats you so nice and with so much respect. They are very professional also. I have felt this way since day one. Thank you.”

“I like that everyone treats you so nice and with so much respect. They are very professional also. I have felt this way since day one. Thank you.”

“I appreciated the sincerity and friendliness. ”

“They are very caring, very thorough.”

“Professional exam. Thorough. Concern for each patient. They desire to satisfy their patients and offer continuing service with great generosity and kindness. ”

“Five stars! Thank you!”

“I like Melissa & Sam — friendly greeting(s). Excellent, competent customer service. I'm a repeat customer and will continue visiting this business. ”

“I give them a rating of four only because of I had an issue of reaction to domes on hearing aids (squealing, ears swelling, moistness) I may be allergic to some domes. The staff is excellent in taking care of it. ”

“I liked the knowledge of personnel — helpful when needed. Good rapport with patient.”

“After 20 years of hearing aids that I didn't wear because I still couldn't hear, I now have hearing aids that I put in when I get up and remove at bedtime. I can hear. Thank you Dr. Smith. ”

“I've known her for a long time. They've always been very helpful, willing to accommodate any issues I may have or needs that I may have.”

“They are very nice people and their hearing aids are very good products. ”

“We like the friendly staff, the committment to quality hearing and the exceptional service. They get it right. ”

“I liked the thoroughness and the friendliness of the whole staff. They are committed to your total satisfaction. The audiologist explains and demonstrates your hearing loss and what they will do to enhance your hearing for maximum enjoyment.”

“The service has been a highlight! Instead of talking me into a new pair of hearing aids, they have taken care of my old ones. I couldn't be happier.”

“I have had two sets of hearing aids before and they turned out not very good. So I tried again. Shannon Smith Aud of Alma found the ones I needed and as of now I can hear. It is wonderful to hear again.”

“I like coming here. They do an exceptionally good job looking after both me and my hearing aids. Thank you!”

“They are very courteous and helpful. My hearing aids get wax build-up and they clean them for me. Also, I'm glad they opened the Alma office - saves driving to Mt. P. ”

“I like the patience Shannon Smith had with me. Also, her office girl is very efficient and kind.”

“The staff is GREAT!! The new aids work well. I like the free batteries for a year!”

“The staff at Allied Hearing have been wonderful. I am very satisfied with all of my visits. Thanks to all.”

“Great customer service! Always ready to give friendly and fast help. Why go to someplace else? ”

“I really liked the directional microphone. It was great to hear friends while in a crowd. Also, I can hear my great grandchildren - perfect. The phone setting is great too!”

“I liked the service after the fact is great! The aids are very helpful and I would recommend Allied Hearing to anyone! Thanks guys!”