Broadwater Hearing Care

“Broadwater Hearing Care in St. Petersburg gives excellent, kind, and patience care for those of us struggling with hearing loss. For example: I was not hearing in one ear. Dr. Terry looked at my hearing aid and say, “The… is broken but it will just take a minute to fix. Let me also check your ears.” She found a wax encrusted dome in one ear, and a more recent lost dome in the other. She removed both, painlessly, and gave me a lesson on how to keep that from happening again. That is the definition of care, of going beyond what was asked or expected. The Broadwater Hearing office is located at 4107 5th Avenue North in St. Pete. The phone number is (727) 369-8263. ”

“From past experiences with other audiologists and trial hearing aids I was convinced I would never be able to wear hearing aids because of my small, twisty ear canals. Then a friend of mine recommended Broadwater Hearing Care where she got her hearing aids. Dr Terry set me up with a pair of hearing aids that are so comfortable I forget I have them in my ears and I can actually hear so much better. I have to constantly tell my husband "please turn the volume down." Dr. Terry is very professional, knowledgeable, caring, etc, etc I can't say enough nice things about her. She is wonderful and she is always just an email or phone call away if you need help or have any questions. Her receptionist/office manager, Karen is very caring, kind and helpful. I am so happy my friend recommended Broadwater Hearing Care.”

“Dr. Terry gives excellent care in every respect and carries Oticon products which are, in my opinion. the best brand of hearing aids. Thank you!!”

“I have been seeing Dr. Terry since 2017. She has provided excellent care. There is no waiting and she thoroughly educates you on the service and products. The office setting is so warm that it feels like a family visit. She is exemplary and a model for how patients should be treated.”

“I’ve used hearing aids since the early 80’s. Recently there have been serious problems and I scheduled an appointment with Dr Terry. She provided me with the best, most thorough exam I have ever had. I highly recommend her. ”

“I called and got an appointment with Dr. Susan Terry at Broadwater Hearing the next day to adjust my hearing aids, remove ear wax and buy some supplies. Dr. Terry listened to my concerns and was able to make the necessary adjustments. Karen, the office manager, was also very helpful and very pleasant. Thank you both for helping me. I can hear a lot better this afternoon without asking for someone to repeat what they just said. I highly recommend this office for your hearing test and the purchase of your hearing aides and supplies. ”

“I recently moved to St. Pete from Orlando and have been making a "not so much fun" search for new doctors near me. After some time I finally found my internist but also needed to find an audiologist. She immediately referred me to Dr. Susan Terry. I was a little anxious about the idea of needing a hearing aid and hoped it was not necessary but my daughter assured me it was ABSOLUTELY necessary! Dr. Terry spent time with me and led me through the process. She was very caring and competent and when I walked out of her office I was wearing my hearing aids and felt very secure in her hands. She stressed the fact that she was always available to me and to call her any time for any reason, no matter how small. That was over a month ago and now I actually forget about them except I can hear the world around me. I can even hear my turn signal blinker in my car and I am sure everybody driving behind me also appreciates Dr. Terry. Thank you, Dr. Terry, for being the BEST at what you do and for your very pleasant "bedside manner" and, of course, for your very knowledgeable and helpful assistant Karen. You two make a great team!”

“Dr. Terry is excellent. Always available whenever needed and provides quality service. Karen runs a very efficient office.”

“Service with a smile. Never have to wait, always on time. If I have questions the info I am given is understandable ”

“Friendly, knowledgeable people. They actually answer their phone and treat you like a real person. Prompt and helpful. I came here from New England and am glad I found them. ”

“Dr. Terry and her secretary, Karen are truly the most caring and dedicated people in the field of helping people with hearing problems. I have been a patient for many years and the quality and compassionate service has been excellent. Thank you Dr. Terry.”

“She's very knowledgeable. She's very nice manner, very positive.”

“They were able to read me and dialog with me about what I need and I don't need. I may not have the money to buy but that's beside the point. But I think they were good about it and it left good feeling for me.”

“I was very pleased and appreciative of the excellent professional services I received. Dr. Terry's pleasant demeanor and sense of humor made my visit enjoyable. I will recommend Dr. Terry as often as possible.”

“Very pleasant & competent folks who demonstrate the utmost professionalism. I would not hesitate to recommend them.”

“I believe Dr. Terry and her staff are devoted to improving their patients' hearing. I highly recommend them.”

“I really liked the individual care I had when getting new hearing aids a few months ago. Dr. Terry is always available for any problems that may arise.”

“Dr. Terry is great! She really knows what she is doing!”

“I liked everything. Dr. Susan Terry has a wealth of dedication and caring to her patients. Without her, I would not be a happy camper. With her, I am a happy hearing camper. Karen, her office manager, is great too.”

“Dr. Susan Terry fitted me with Oticon hearing aids on 11/02/12. She had me return for fitting and sound adjustments three successive times. I have had excellent results! My hearing is greatly improved and I am very comfortable wearing the aids”

“I liked Dr. Terry's personal attention to the new hearing aid I purchased through her. Dr. Terry's expert knowledge of hearing loss and how it effects your daily living. ”

“First of all I liked the results of my hearing solution and also the follow-up of maintenance and monitoring of hearing. Dr. Susan Terry is very professional and yet, always friendly, caring and patient.”

“Service is great!”

“I liked the excellent doctor and receptionist. They were very helpful, informative and caring. I highly recommend this clinic.”

“I like the professionalism of Dr. Terry and her honesty in selecting hearing aids. I like the thoroughness of exams and the up-to-date equipment. ”

“I like the professional care and the way they solve problems.”

“I like Dr. Terry's personal attention and she provides the best service. She stays updated on the latest regarding hearing devices. ”

“I recommend this clinic!”

“Susan Terry and her secretary are always pleasant and respond quickly to a hearing aid emergency.”

“Excellent care and was impressed with the knowledge of my doctor and her secretary. They made a hard situation easy for me. They addressed my loss with compassion and complete understanding. I wouldn't go to anyone else!”

“On a scale of 1-10 I would rate this doctor a 10, the absolute best. She is a very caring and compassionate person who cares about her clients. I recommend her very highly to anyone who indicates a need for hearing care.”

“The after-purchase care Dr. Terry offers, such as cleaning accumulated wax every three months. Also, periodic checking of the hearing aids when requested. ”

“Dr. Terry went out of her way to help me. I would recommend her to everyone! ”

“Dr. Terry's attentive concern for my hearing inadequacies in a client, individualized approach. She confronted every problem no matter how minor and worked to solve it. ”

“I like the caring attitude and environment. ”

“Dr. Terry and her office manager are the best. They are friendly, efficient and seem totally competent. ”

“Friendly and approachable in answering many questions from a new hearing aid user. Happy to make adjustments to the aid and give advice at any time. A pleasant experience, ongoing. ”

“The fact that it always provides highly professional, yet very caring hearing service. No problem on concern is overlooked. Susan Terry is the consummate professional. ”

“Dr. Terry is compassionate as well as competent. Good follow-up care. ”

“Dr. Terry is very capable, thorough and patient. She and her secretary, Karen, are always cheerful and provide excellent service and education for their patients. ”

“I have been going here for years. I'm very satisfied. ”

“When Dr. Terry is talking to you, you'd think you are her only patient. Her scheduling of appointments is wonderful. Never waited more than five minutes. Very thorough if you think you have a problem!”

“Dr. Terry keeps up with the latest technology and is the best at her profession. ”

“Local people, this is a top-credential doctor. Friendly and very accommodating. ”

“I'm a 6-month snow bird from Indiana. Asked for a Florida referral, and Broadwater Hearing Care was given. Dr. Susan Terry is my audiologist for several years, starting in 1997. Can't praise her enough. Wonderful, caring and helpful for all my needs. Moved to Palmetto, FL and still keep going to her. Wouldn't change. Karen is also wonderful.”

“I love being able to hear rain on an umbrella; to hear conversations when out and at restaurants. I have a whole new world and I love it.”

“I liked the literature given at my first visit. There was no wait at the appointments. I appreciated the ease of my hearing aids and friendliness of staff. All maintenance products were available at the office. ”

“The office is professional, courteous, kind and calm. ”

“Excellent service and individual attention! There is rarely a wait when I have had a scheduled appointment. Dr. Terry is very professional and considerate of her patient's needs. I highly recommend Broadwater Hearing Care.”

“Dr. Terry is wonderful. She offers personalized care with the latest technology. Karen is very helpful on the phone. I recommend Broadwater Hearing Care to everyone!”

“Timely, friendly, competent service. Clear explanation of tests, equipment, and use thereof. Always available if and when questions or problems arise. Every contact, whether by phone call or visit, is a pleasant experience.”

“Dr. Terry checks your ears and hearing aids every three months to see if everything is all right - for free!! Knowledgeable and friendly staff. They really care.”

“I was greeted upon entry by the receptionist. They have current magazines and a pleasant waiting room - but it was a very short wait! Excellent care and attention from Dr. Terry. I am completely satisfied.”

“They are there when you need them. They do everything to help you and go out of their way.”

“They are careful, considerate, and friendly. They're available whenever needed.”

“An out-of-state friend recommended Agil Pro hearing aids. The Healthy Hearing website connected me to Broadwater Hearing Care. I wanted a small office to get personal attention. Dr. Terry is great. I wore hearing aids for a month before I purchased. No high pressure. Dr. Terry is great. I recommend Dr. Terry at Broadwater.”

“"Expert service." My fourth and best set of hearing aids. Prompt and professional treatment - regarding ear wax removal, hearing aid repair and maintenance. Far and above my former hearing "alleged" specialists. Recommend highly.”

“Dr. Terry is very competent, patient, and always willing to see me again. Karen is terrific on the phone and most helpful to set a convenient appointment. I have told many people to try Dr. Terry for their hearing problems. I really appreciate her help.”

“I like the prompt service and care. Never have to wait when it's time for my appointment.”

“I can finally hear a complete conversation! Amazing, thank you technology!”