Providence Speech and Hearing Center

“It’s impossible to make an appointment. I called today and I was 25th in line. I had left my number earlier in the week but never received a call back. There are still 6 months or so on my contract so you owe me st least one more appointment. ”

“The front desk! She’s very rude for hanging up the phone when I was not finished talking! I’m a deaf mom of two deaf kids!!! I must fight against this place!! My goal is to have them to shut down the business! Horrible services ever I have! My kids haven’t received their hearing aids since they were born!!! ”

“Denies accommodations for disabilities to receive services. Was told my child would be removed from the patient services list because of temporary policies that he is unable to function in with his disability. This is discrimination towards those with disabilities - which is outrageous considering 99% of their clientele have special needs!!! Supervisor is not helpful accuses me of being unable to reach even though I've returned every voicemail and answered phone as able. We've attended faithfully for 6+ months, and only now are they threatening to kick us out because THEY are creating new rules. Long wait times to receive an evaluation, phone scheduling services from the main hub is frustrating. We waited months for an available service spot to get only 50% of recommended services.”

“I loved them. Everything was fabulous. I rave about them. They are great. They did a fabulous job with him. Her customer service, I mean she's kind, warm, and sweet with him. The whole staff was amazing.”

“She was good with the kid.”