Dr. Rikard earned her doctorate in Audiology from the University of Arizona, and she has been employed with ENTcare for the past 20 years. As director of Physicians Hearing Center, she has led her team to be awarded one of the largest practice in the US for the past ten years by the American Hearing Aid Association. Julie Ann believes in making a difference in people's lives through building relationships with each person and providing the highest level of care. She does this by focusing on each person's individual needs. Following a comprehensive evaluation, Dr. Rikard personalizes a care plan to meet each individual's specific hearing healthcare requirements and lifestyle.
Blakely Ellis, AuD, CCC-A
Audiologist
Dr. Ellis earned her degree from Auburn University in 2012. She is our newest addition to the Physicians Hearing Center team. She was born and raised in Troy, AL, and Physicians Hearing Center is excited to grow the practice with an audiologist who has a lot of experience and is thoroughly educated. Dr. Ellis has eight years of clinical experience, including a background in an ENT setting and specialty work with Children's Hospital in Birmingham, AL. As a new resident of the wiregrass area, she looks forward to serving the community by providing patients with the best hearing healthcare available.
Gracie Herndon, AuD
Audiologist
Dr. Gracie Herndon holds a doctorate in Audiology from Arizona School of Health Sciences. She graduated with her bachelor of science from Columbus State University then earned her master's from Louisiana Tech. Dr. Herndon has been serving patients at ENTCare for over 30 years. Gracie is board certified in Audiology and is a member of the American Academy of Audiology, American Speech & Hearing Association, American Hearing Aid Association, and the Alabama Board of Examiners for Speech-Language Pathology and Audiology. Outside of the office, she enjoys traveling, farming, and fishing with her husband.
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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 59 verified patient reviews for Physicians Hearing Center at ENTcare! Their average review score is 4.93 () from 59 reviews.
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“I have been a patient at physicians hearing center for 15 years and on my third set of hearing aids. I highly recommend this practice. The care and service I receive are far superior than any other medical office I go to. Grateful for their service. ”
Sally G. of Dothan, AL 02/01/2025 Review submitted online
“Took my wife to Physician's Hearing Center last week, and she is doing wonderful with her hearing aids. She has tried cheap amplifiers from Sam’s in the past and they were like ear plugs making her hearing worse. Now she can hear and understand the kids. It’s truly a blessing and we are all happy! thank you!”
Jeffery A. of Dadeville, AL 09/14/2024 Review submitted online
“Hearing aids have changed my life. I can hear my grandkids, the preacher, my friends, and family. They are so comfortable and natural I forget they are in, BUT I can HEAR! The entire staff at Physicians Hearing Center has been wonderful to me. You owe it to yourself and family to try better hearing. It’s truly life-changing!”
Elizabeth S. of Dothan, AL 10/02/2023 Review submitted online
“I have been wearing Hearing Aids for several years now and recently had to purchase a new set, I was very impressed by the professional and courteous manner in which I was greeted and assisted by everyone at Physicians Hearing Center. There was no pressure to purchase a certain Hearing device as they have a wide variety to choose from. They explained in detail the difference between each Hearing Aid and I made the right decision for my needs. Technology in Hearing Aids has improved tremendously since my first set. I love the Bluetooth technology which allows the Hearing Aids to connect to my phone, " say goodbye to airpods ". I can hear anything that has audio and is Bluetooth capatible. The Hearing Aids I chose also has different settings which I can change easily through an app on my cellphone and I'm not very tech savvy. I'm not the only one who is enjoying my new Hearing Aids, my family and friends are reaping the benefits as well ( not having to repeat themselves and the volume on the TV isn't Earth Shattering). I will be a lifetime patient and customer of Physicians Hearing Center. ”
Gerald G. 09/20/2023 Review submitted online
“I recently saw Dr Joe Frank at ENTcare and he referred me to Physicians Hearing for the ringing in my ears. I was diagnosed with a hearing loss and fit with hearing aids that same day. The ringing is gone and I can hear. I can not believe what I have been missing. It’s amazing!”
Sally H. of Dothan, AL 06/23/2023 Review submitted online
“Physicians Hearing Center recently helped me with my mothers broken hearing aid. The dog had chewed the end of the device and Dr Rikard’s was able to fix it at no charge. She is 99, and we were hoping not to have buy new today. Their service and care is amazing. When she does need new, at any age, we will be back. Thank you so much!”
Allen W. of Dothan, AL 06/17/2023 Review submitted online
“I do not recommend. I have been back 3 times (long drives) for corrections but still no improvement. The office has offered me another appointment but will charge for the fourth one. The fit is very, very poor. Right one falls out all the time. Battery dies rapidly in right. They squeal constantly, in and out of ears. Not as effective as others I have had. Very expensive mistake to use this office. ”
Alice P. of Andalusia, AL 03/15/2023 Review submitted online
“My mom got hearing aids from Physicians Hearing Center last week. She has tried several different kinds over the years and refused to wear them. Dr Rikard had so much patients with her. It was amazing and now she is doing great! She loves her new ears.”
Shane J. of Eufaula, AL 10/16/2022 Review submitted online
“I have been wearing hearing aids for 20 years and my most recent set is far superior than any I have ever had. The entire staff at Physicians Hearing Center was so helpful. Love going there. ”
Elizabeth A. of Dothan, AL 06/21/2022 Review submitted online
“Fantastic group of ladies!”
Charles M. of Dothan, AL 06/16/2022 Review submitted online
“I love my new hearing aids!”
Jenny S. of Andalusia, AL 06/09/2022 Review submitted online
“First time I came I was treated with respect! I’m very impressed with the quick and thorough service I received! ”
Donna M. of Chipley, FL 06/07/2022 Review submitted online
“With the new device it has made a difference in my life. If you are having trouble of hearing I would recommend making appointment with Physcians Hearing Center.”
Robert B. of Geneva, AL 02/02/2022 Review submitted online
“I have tried hearing aids several times in the past, but never could get use to the harsh sound quality. My new devices from Physician Hearing Center are far superior than anything I have ever used. I have finally gotten my hearing and understanding back. It’s truly been life-changing. ”
Jackie B. of Dothan, AL 01/20/2022 Review submitted online
“Physicians Hearing Center has been helping me with my hearing since 2016. They are wonderful to work with and always go far and beyond to give me the best service. Thanks for always being so kind. ”
Reba B. of Abbeville, AL 01/18/2022 Review submitted online
“The Doctors went above and beyond! I would definitely say they’re the best hearing aid providers in the WIREGRASS area!”
Shiniqua S. of Dothan, AL 10/21/2021 Review submitted online
“I have been wearing hearing aids for 20 years. My most recent pair from Physicians Hearing Center are the best technology I have ever experienced. I can truly hear and understand. I highly recommend seeing one of their doctors. ”
Walt W. of Dothan, AL 09/01/2020 Review submitted online
“Physicians Hearing Center has been a life changer for our family. Both my parents can hear now, and the grandkids enjoy visiting with them again. Thank you so much!”
Sarah I. of Dothan, AL 07/14/2020 Review submitted online
“Wonderful receptionist and great hearing doctors. ”
Kenneth C. of Wing, AL 03/16/2020 Review received via mail
“My experience was very nice, happy, wanting to help. ”
Mitchell S. of Cottonwood, AL 03/16/2020 Review received via mail
“Very helpful and informative. Great group! ”
Michael S. of Bonifay, FL 02/24/2020 Review received via mail
“It was a wonderful experience. Blakely was extremely helpful and knowledgeable. ”
James W. of Fort Gaines, GA 02/24/2020 Review received via mail
“Always good to see Julie Ann and the other girls. Thank you all. Fun place to come.”
Jimmie J. of Troy, AL 02/24/2020 Review received via mail
“Thank you for another great experience. I think I just heard a cricket chirping outside. ”
Eric P. of Enterprise, AL 02/24/2020 Review received via mail
“My experience was very good. ”
Kathryn G. of Enterprise, AL 02/24/2020 Review received via mail
“Very helpful!!”
Joan S. of Greenwood, FL 01/29/2020 Review received via mail
“My experience was great, everybody was helpful and nice. Coffee and cookies were also good. ”
Paul R. 01/29/2020 Review received via mail
“Everyone was very nice. Enjoyed the visit. ”
Shirley A W. of Black, AL 01/29/2020 Review received via mail
“I had put off an audiologist visit for almost a decade. My first experience with Dr. Rikard has been a life-changer. My family, as well as I, are totally satisfied with your product. Thank you. ”
Richard B. of Enterprise, AL 11/22/2019 Review received via mail
“Had my hearing checked for the first time!! The doctors are very informative and knowledgeable. I will definitely be back!
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Rachel W. of Dothan, AL 11/11/2019 Review received via mail
“It was great. ”
Ray T. of Dothan, AL 11/11/2019 Review received via mail
“Awesome! Love this group!!”
Krystal C. of Dothan, AL 09/20/2019 Review received via mail
“Very pleased with the service and attention. ”
Nancy H W. of Dothan, AL 09/20/2019 Review received via mail
“I recently got new hearing aids and this is my third set. My new aids are significantly better than any pair I have ever had. I am very pleased. ”
Robert C. of Slocomb, AL 09/04/2019 Review received via mail
“Professional, informative experience that was above expectations! Thank you!!”
David C. of Chipley, FL 09/04/2019 Review received via mail
“Detail information after hearing test. Took home demo hearing aids and charger. Much time spent by Dr. Julie and with me on initial visit and all questions answered on both visits. ”
Carol T. of Arlington, GA 08/20/2019 Review received via mail
“Very interesting and nice visit. ”
Marlene S. of Alford, FL 08/16/2019 Review received via mail
“My experience was wonderful. Awesome people. ”
James S. of Headland, AL 08/13/2019 Review received via mail
“My experience was definitely a "10"!!”
Fernando L. of Midland City, AL 08/13/2019 Review received via mail
“My experience was excellent as always. ”
John S. of Dothan, AL 08/13/2019 Review received via mail
“Fantastic. ”
Jay J. of Geneva, AL 08/13/2019 Review received via mail
“Physicians Hearing Center is excellent in every area of service. ”
Patsy R. of Dothan, AL 08/09/2019 Review received via mail
“Excellent. ”
Howard B. of Louisville, AL 08/09/2019 Review received via mail
“The absolute best ever. Everyone in office, great. ”
Benjamin R. of Eufaula, AL 08/08/2019 Review received via mail
“My experience at Physicians Hearing Center was amazing. The staff is very professional and knowledgeable. My new hearing aids are much better than anything I have ever tried. ”
Bob E. of Dothan, AL 08/08/2019 Review received via mail
“My new hearing aids are amazing. I can understand my family in a restaurant again and the TV is so clear. Thanks Physicians Hearing Center. ”
Mary R. of Dothan, AL 08/08/2019 Review received via mail
“My experience was wonderful! ”
Phyllis O. of Dothan, AL 08/07/2019 Review received via mail
“My experience was great! Appreciate Dr. Brennan working one in today for a visit. Thanks! ”
Sharon C H. of Blakely, GA 08/06/2019 Review received via mail
“My experience was very nice, got lots of information. ”
Sharon H. of Donalsonville, GA 08/06/2019 Review received via mail
“Very pleasant, helpful staff. Audiologists there are professional, knowledgeable and caring. Truly going the extra mile to help. Very friendly office, complete with coffee and cookies. ”
Dianne B. of Dothan, AL 07/31/2019 Review received via mail
“Very friendly and helpful. ”
Gregory P. of Bonifay, FL 07/29/2019 Review received via mail
“Very informative and interesting. Dr. Ellis was very kind. ”
Flora D G. of Webb, AL 07/29/2019 Review received via mail
“Very efficient and enjoyable. ”
Dennis C. of Clio, AL 07/29/2019 Review received via mail
“My experience was very helpful. ”
Gertie M. of Dothan, AL 07/29/2019 Review received via mail
“Great staff from the front desk to the hearing professionals. I have had GREAT response from both of these fine hearing specialists. Gracie and Julie Ann take time to listen and understand the subjectivity of my hearing concerns that as I try to explain what I have been experiencing. Both have made adjustments to my aides they have been spot on that have addressed my concerns thereby enhancing my ability to comfortably wear my hearing instruments. Thanks everybody for your professional help and response to my needs.”
DAVID O. of Midland City, AL 12/21/2016 Review submitted online
“Very professional staff. My hearing devices have improved my quality of hearing and made life more enjoyable.”
Steven W. of Dothan, AL 06/17/2015 Review submitted online
“The staff is so professional and educated in the field. So thankful for everything they have done for us. Highly recommend Physicians Hearing Center.”
Mary E. of Dothan, AL 06/10/2015 Review submitted online
“They were very professional and my hearing devices have been wonderful. I can hear and understand perfectly, and this has given me the most confidence when out with family and friends. Thank you PHC!”
Mary E. of Dadeville, AL 02/09/2015 Review submitted online
“They were very honest, thorough, and very knowledgeable. ”
Rodger B. of Roswell, GA 11/05/2014 Review verified by phone
A message from Physicians Hearing Center at ENTcare:
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Clinic details
Specializing in Life-Changing Hearing Healthcare
Physicians Hearing Center, a division of ENTcare, is your healthy hearing resource. For over 35 years, our team of ENT physicians and doctors of audiology have been providing patients the best hearing health care possible. Our talented staff consists of three otolaryngologist (ear, nose, and throat doctors), three audiologists, a certified nurse practitioner, and a caring support team. Whenever we see that medical treatment is necessary, we immediately notify one of our physicians. This allows for the most comprehensive hearing healthcare care in the tri-state area. Physicians Hearing Center has been locally awarded the Best Hearing Aid Provider for the past 20 years!
Hearing care services
Physicians Hearing Center provides the following services:
comprehensive hearing evaluations for children and adults