Thomas O'Connor offers over 40 years' experience in audiometric testing and fitting hearing aids. Before starting his own practice in 2007, he managed the adult hearing aid services at the Hearing Rehabilitation Center for the University of Michigan Health Service for over a decade. Mr. O’Connor served as a commissioned officer in the United States Army for 10 years. He is a member of American Academy of Audiology (AAA) and American Speech and Language Association (ASHA), as well as Past-President of the Michigan Academy of Audiology (MAA).
Claudia Williams, LHIS
Licensed Hearing Instrument Specialist, President and Co-Owner
Claudia is President and Co-owner of O'Connor Hearing Center. She is a graduate of Eastern Michigan University and obtained an IIC Advanced Specialist Degree in Language Acquisition, Socialization and Psychology of the Hearing Impaired. She has also completed graduate studies in Psychosocial Aspects of Aging, and Work and Retirement. She has been a Licensed Hearing Instrument Specialist for 25 years. Her career experience includes many years of hearing testing and fitting hearing aids. She was the Administrator of two Ypsilanti and Ann Arbor Hearing Aid offices, and the Hearing Technician at the University of Michigan's Hearing Rehabilitation Center and Michigan Hearing offices.
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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 34 verified patient reviews for O'Connor Hearing Center! Their average review score is 4.97 () from 34 reviews.
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“I was recently tested & evaluated by Tom O’Connor at the O'Connor Hearing Center.
Tom Provided very compassionate & professional care on my visits.
Through testing, I learned I needed hearing aids. I have had a Miracle!
I love my new hearing aids, I didn’t realize how much I was missing in my daily life. I am so grateful for his expertise . I am in the fourth quarter of my life so the hearing aids are truly a Blessing in my life & enrich each moment, especially as I am able to continue with my Volunteering.
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Jo Anne W. of Canton, MI 12/30/2022 Review submitted online
“My annual hearing test and hearing aid clean and check was great as usual. Tom's "friendly professional" manner was demonstrated with his advice, that even though my aids' warranty were up, he saw no reason to recommend that I consider a new pair even when my insurance would have covered the bulk of the expense. No pressure to buy new!!”
J Downs H. of Ann Arbor, MI 09/16/2019 Review received via mail
“Getting hearing aids at O'Connor Hearing Center has been a wonderful experience. I have been extremely pleased with their diligence and professionalism. I highly recommend them. ”
Ava S. of Ann Arbor, MI 07/12/2019 Review received via mail
“Tom O'Connor is a real pleasure to work with. He is low-key and professional and I am delighted with the hearing aids he recommended.”
Thomas H. of Ann Arbor, MI 05/27/2019 Review submitted online
“Very helpful. Very professional nice people. They are not just trying to sell you a hearing aid. They work hard at finding a way to improve your hearing and have done so with me and my wife. ”
Ken B. 03/19/2019 Review received via mail
“After a miserable experience at a different vendor, Tom O'Connor was recommended to me by a speech specialist. On my first visit, I was more accurately tested and my concerns were heard and respected. I highly recommend O'Connor Hearing. Thanks to Tom, I am enjoying life much more and hearing well. No high pressure sales people. Thanks! ”
Janet G. of Ann Arbor, MI 02/11/2019 Review received via mail
“I have had my hearing aids for 3 years and love them. I give a lot of credit to Tom O'Connor for setting expectations to get me through the first month. He listened to what I had to say and tweeked the hearing aids so they were just right for me. ”
Barb S. of Howell, MI 01/25/2019 Review received via mail
“I have nothing but good things to say about my contact with O'Connor Hearing Center. Tom and the whole staff have been very helpful.”
Phil M. of Ann Arbor, MI 01/24/2019 Review received via mail
“The staff is amazing and so kind! Everyone is a team here and they always go above and beyond for their clients. Thank you to everyone at O'Connor Hearing Center!!!”
Cyndi H. of Manchester, MI 01/22/2019 Review received via mail
“Professional service in a quiet atmosphere. Very thorough in the testing phases. Excellent choices of hearing aids and helpful in making decision to fit customers needs. ”
Steven W S. of Ann Arbor, MI 12/10/2018 Review received via mail
“Dr. O'Connor and Dr. Carter are very good at what they do. I know this because this is my fourth set of aids and by far the best. Thanks to those doctors. ”
Rick B. of Fowlerville, MI 11/29/2018 Review received via mail
“Always friendly and helpful and help me to hear better. ”
Timothy E. of Chelsea, MI 11/29/2018 Review received via mail
“My experience at O'Connor Hearing Center was excellent. I have had several hearing tests prior to my test at O'Connor. This test was very thorough. My hearing aid is excellent. Dr. Carter was excellent. I love, love, love my hearing aid. ”
Virginia W. of Saline, MI 09/24/2018 Review received via mail
“I can't say enough positive words about this place.
I have been dealing with a hearing impairment all my life, and have frequented various sources for my hearing devices over the years, but none have equaled the quality, organization, professionalism, and friendliness of the staff here.
A few times now, O'Connor Hearing Center has responded to my urgent needs for a remedy to a couple of problems caused by another company, and they could not have been more helpful and accommodating.
The owner, Claudia, along with Kathy, and Diane, the audiologist, made the experience of getting my hearing tested and fitted for a new device just as pleasant and easy as could be.
The place itself is attractive, inviting, and congenial. It has a definite personal touch, and it greatly matches the warm, and welcoming tone of the center.
I will be doing all my future business here; this is a model of how a hearing center should be run.”
Niel R. of Novi, MI 06/19/2018 Review submitted online
“My experience was the best! Dr. O'Connor and his staff made our experience so refreshing. Not a salesman, most thorough and informative. A lifesaver for the special problems I was having that others could not solve. THANK YOU SO MUCH. ”
Becky A. of Ann Arbor, MI 05/31/2018 Review received via mail
“Tom is professional, patient with advice and thorough in answering questions, discussed alternatives, state preferences and why, confident in explanations, considerate of special circumstances of dealing with stroke patient. ”
David A. of Ann Arbor, MI 05/07/2018 Review received via mail
“Dr. O'Connor is one of the most professional people I have ever met. He is very personable and I would recommend him highly. ”
Robert S. of Ann Arbor, MI 03/07/2018 Review received via mail
“O'Connor Hearing Center is highly recommended. They are very good at what they do. ”
Peter M R. of Saline, MI 03/06/2018 Review received via mail
“I have been a patient of the O'Connor Hearing Center over five years. I am so very pleased with their personal and professionalism. From the moment I walked inside the warm and inviting lobby, I felt welcome. I am greeted by name and treated by their excellent, knowledgeable care every time. I am a patient. I have recommended several of my friends there!”
C Richard B. of Saline, MI 02/13/2018 Review received via mail
“I would like to thank Tom O'Connor and give him my highest recommendation for providing me with hearing aids. I am a 96 year old blind woman, Mr. O'Connor had infinite patience. He fitted and exchanged aids until he found a set that I could insert despite my blindness. He encouraged me and I wear them full time. ”
Linea C. of Ann Arbor, MI 09/28/2017 Review received via mail
“They provide excellent, professional service in addressing the hearing impaired. They possess the latest technological diagnostic tools as well as top-rated hearing aids and assisted listening devices for coping and functioning. Their extensive knowledge/expertise, excels above other practices locally, regionally and out-of-state. They are recognized and recommended by the Hearing Association of America. ”
Patricia L S. of Milan, MI 07/06/2017 Review received via mail
“Been seeing Dr. O'Connor for about 15 years. Good friend and excellent doctor. Has a good handle on my hearing needs!
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Wesley M L. of Stockbridge, MI 05/30/2017 Review received via mail
“A quiet peaceful setting in a beautiful environment. The staff are friendly and thorough. Your hearing needs are discussed with you in mind, not pushy for a quick sale. A relationship with staff developed quickly!”
Steven S. of Ann Arbor, MI 05/11/2017 Review received via mail
“Absolutely and unvarying, excellent! My experience with O'Connor Hearing spans many years and includes both my own and my wife's. They are professional, informative and technically excellent. I recommend them to friends. ”
Robert K. of Ann Arbor, MI 11/22/2016 Review received via mail
“They are professional, sympathetic and above all intelligent. How I appreciate Dr. Carter! ”
Daryl H. of Ann Arbor, MI 09/07/2016 Review received via mail
“Wonderful experience!! People here are so helpful and pleasant. I can't recommend it enough. ”
Debra M. of Ann Arbor, MI 09/01/2016 Review received via mail
“Mr. O'Connor and everyone in his office are very professional but extremely friendly, a very good combination. ”
Helen W. of Dexter, MI 08/23/2016 Review received via mail
“One of the most expert and pleasant medical experiences I have ever had. Tom O'Connor seems to know every variation of the hearing loss, the hearing aids, the ear, hearing loss experiences of loved ones, etc. He is also exceedingly cordial and exudes a quiet confidence that is so reassuring. ”
John T. of Ann Arbor, MI 08/16/2016 Review received via mail
“My experience at O'Connor Hearing Center met and exceeding my expectations from the office staff, equipment and Tom O'Connor himself. Always pleasant and caring. Always willing to listen, explain and answer any questions. Complete attention to details including follow up visits. ”
RC Y. of Jackson, MI 08/10/2016 Review received via mail
“O'Connor Hearing Center is wonderful. The entire staff are very friendly, professional and knowledgeable. I am hearing and my aids are so comfortable and work so well sometimes I forget I am wearing them. ”
Diane C. of Ann Arbor, MI 08/04/2016 Review received via mail
“Tom O'Connor has provided me hearing services for around 20 years or so. I have always been very satisfied with his help and support picking the correct hearing aids for my hearing loss. I drive over 35 miles to see him and will continue seeing him for all of my hearing needs.”
Darin G. of Livonia, MI 08/03/2016 Review submitted online
“I liked his honesty and professionalism.”
Jacqueline M. of Ann Arbor, MI 09/22/2015 Review verified by phone
“She was friendly, seemed competent, understood exactly what i wanted, and did the job in swift time.”
Diane F. of Ann Arbor, MI 04/04/2015 Review verified by phone
“They were very knowledgeable and sincere, communicated well. ”
Bob M. of Detroit, MI 11/19/2013 Review verified by phone
COVID-19 / Coronavirus Prevention Protocol Practiced Here. We support the good health, safety, and well-being of our patients, employees and the greater community.
Clinic details
One hundred thousand welcomes
Here at O'Connor Hearing Center we are dedicated to offering the best hearing care available in a respectful, caring, compassionate and professional environment. From testing through treatment and beyond, we make your hearing our priority. Our skilled professionals keep up with the latest advancements in the field to ensure you get the most out of your hearing. We look forward to creating a lasting relationship with you.
We are located in the "Scio Village Center'-Medical/ Professional Building (south entrance). Our office is fully handicap accessible to provide a professional and welcoming space for patients and their family members.
Hearing care services
We are offer compassionate and personalized service to all who seek our help in better hearing. Our product and services include: