Creel Hearing Center - Metairie

“I was so impressed with the professionalism at this office. I was able to understand the issues with my hearing because the Doctor was patient and explained it in simple terms about my hearing and how the hearing aids would help me now and in the future. It was an overall great experience.”

“The staff was very knowledgeable, professional and compassionate. ”

“Just got my third pair and love the way I can understand conversations Been wearing hearing aides for about 14 years and they keep improving as technology keeps improving. Laurie is always ready to answer any questions I may have and everyone is so kind and thoughtful. Would highly recommend Creel to anyone needing help hearing better!”

“Treated very professionally with great care taken to check all issues. ”

“Respectful, professional, cordial, knowledgeable, and caring. That’s what my mom who is 80 years old with English being her 2nd language loves and heartily recommends to all who is in need of their service.”

“I am a 20 year patient and highly recommend the quality of service provide by the staff here especially Dr. Hebert.”

“It was the day after a hurricane, DrHebert was opening to take care of her patients i had gone through the storm without hearing well. They fit me in and found my ear was clogged with wax and cleaned it out. you don't realize what your hearing aids can do till you can't hear without them.”

“They always provide very professional care. I highly recommend the Creel Hearing Center- Metairie ”

“I give them 5 stars because there aren’t six. Professional, knowledgeable, friendly. They explained everything to me and I couldn’t be more pleased with my hearing aids. Thank you Dr. Hebert - you and your staff are all wonderful!”

“Had a little trouble locating the proper entrance to the building. Once I got in, I was greeted promptly by a very pleasant audiologist who introduced me to the practice and did an evaluation of me and my instruments. I scheduled a follow up in six months.”

“I have been going for years and they r extremely knowledgeable and comppassionate people”

“Fantastic job. Dedicated and focused on making sure my device fit perfectly and the sound quality was exactly what I wanted and needed. They even fixed my connectivity problem with the app. ”

“Very thorough; very helpful; very knowledgeable! Highly recommend!”

“The time spent on determining my hearing needs was incredible. Once it was determined that I needed hearing aids, then a great amount of time was spent on explaining how the hearing aids worked and how they should be used and cared for. The fit is perfect and I hate when I have to take them off. I wish I had gone sooner. If was a great experience from start to finish.”

“As a long time patient with Creel Hearing, I can only give the highest ratings to all involved. When I call with a problem, large or small, I am given an appointment quickly by the most competent receptionist, Gloria, and my issue is resolved to my satisfaction by either Laurie Hebert or Sean Brazeel. I would and have recommended this group of caring and skilled hearing specialists to anyone seeking help with hearing issues. They are the best!”

“I have been going to Creel Hearing Center since I received my first hearing aid. I liked everyone on staff and with our move to the Northshore, I am very happy to continue using them. They are always patient, explain procedures, etc very well. I have seen both Dr. Hebert and Dr. Brazell who both are always smiling. I also like the adavantage of being able to use my CareCredit credit card for large purchases, such as replacement hearing aids. ”

“I went to Creel for my first hearing test. The staff was very professional and explained my test results in detail and answered all my questions. ”

“Love going to Creel and working with Laurie to keep my hearing aids in great condition. They are always on time and great to work with. ”

“dr Hebert ays close attention to being sure my ears are free from wax which could happen she has adjusted my hearing aids to improve the hearing as my hearing has changed and always knew what needed to be done. Creel is not a sale store looking for me to buy something else when they can adjust the ones I have. They watch out for me”

“I recommend Creel hearing to everyone. The staff couldn’t be more helpful and easy to work with. ”

“Dr Laurie is extremely good and kind in her approach to helping me to hear with hearing aids !”

“The folks at Creel are absolutely wonderful. I can't recommend them enough!”

“I had a popped tube which ended up breaking the tip of the aid. It was great to be back at Creel Hearing after COVID and seeing Dr. Laurie. She helped fix and replaced the tubes and tips of the hearing aids. Had excellent service. Would highly recommend this place for anyone with hearing needs. ”

“I have had appointments with each of the audiologists; they are so good and always check on your hearing aids and how they are working. All of the staff are very friendly and helpful as well. So glad they have offices on both the Southshore where I currently live and Northshore where I will be moving to next week. ”

“DR HEBERT HAS TAKEN SPECIAL CARE AT TIMES WHEN I REALLY NEEDED ADJUSTMENTS . I FORGOT TO CHANGE THE TIPS FOR TOO LONG AND WONDERED WHY I WASN'T HEARING WELL . DR HEBERT DID A CLEANING AND GOT THE SOUND BACK ON. ”

“I’ve been with Audiologist, Laurie Hebert for a number of years now. She is thorough, efficient, knowledgeable and definitely patient oriented. ”

“A ll working to bless me with the best of hearing. Thank you!!!”

“I appreciate the time and individual attention Dr. Laurie takes with me to insure that my hearing aids are at peak performance for me. I trust the staff and her efforts to insure the best service. I feel grateful to have found Creel. ”

“As a patient of Creel Hearing for 30 years, I can’t say enough good things about the personal care and concern I receive in every visit. I had an emergency repair need and they allowed my husband to bring it in right away since I was not able to leave work but couldn’t be without it. They got it up and running in just a few minutes. The words “we don’t have time” are not in their vocabulary. I’m loyal to Creel for life!”

“Dr. Laurie does an excellent job with my hearing aids! She can understand and relate to what I want her to do with my hearing aids. The outcome is exactly the results I had hoped to get out of my visit to Creel Hearing Center.”

“Very pleased with my appointments. They are always thorough and I always leave knowing everything will be good. Their knowledge is great. ”

“Have always been very satisfied with Creel Hearing. Everyone there is cordial & helpful. Examinations are thorough & appointments are not rushed.”

“Took care of my problem while I waited.”

“Dr Hebert's service was so satisfying that I referred 2 of my close friends to Creel. I had tried over the counter hearing aids thst never fit right with poor quality. Dr Hebert took time to give me the best quality sound and fit i didn't realize how bad my hearing had gotten till I had the right settings for me. Creel has always given me time for follow ups for cleaning and adjustments and explanations without rushing me . I am sending someone I work with to them. ”

“Great people & staff . I was very satisfied.”

“Many thanks to the professionals at Creel Hearing. My experience every single time and it’s been quite a few has been excellent I was taken either on time or early for my appointment I was given an appointment within a day and the service was outstanding I would highly recommend Creel Hearing for any needs that you have. I have hearing aids I’m in my 70s and they are fantastic thank you. ”

“My late husband and I have both availed ourselves of hearing services with the Creel staff for a number of years and could not be more pleased. From phone calls to office pick ups for hearing aid supplies to actual appointments, we have always received friendly yet professional service from everyone in the office. I have recommended the staff to several friends with hearing problems and will certainly continue to do so. Definitely a most competent, caring, and warm environment to meet you hearing needs! ”

“I happened by the Metairie office to ask a question about getting a blue tooth inner-ear hearing aid to use for running and not only did they answer my question they went the extra TEN miles to make sure the product was a good streaming device and accommodated my level of severe hearing loss. Then they went TEN more and didn’t try to sell me on a higher priced rechargeable device but the more affordable battery device. TEN more miles and they took the impression right on the spot. Caring, understanding, concerned for their patients does not fully describe these wonderful people ❤️”

“You cannot find a more thorough and caring hearing center than Creel Hearing Center. Their concerns goes past the hearing test. They make sure you receive the proper hearing aid. They become family and caring for your hearing never stops. ”

“Great people and always helpful. ”

“Best ever! I came from Houston to get help from Lynn Creel. She is amazing. "Rockstar" Thanks for the best hearing ever. ”

“For the past 4 years I have been a patient at Creel Hearing. I wear Lyric hearing aids, which are replaced every 2 months. I am in this office often, and EVERY time I come, the staff goes above and beyond to meet my varying needs. I don't know of any other hearing center that provides this high level of care and I have worn aids for 47 years. I have a lot to compare them to! :)”

“Two weeks ago I had car trouble and called AAA using my cell phone. I listened for 25 minutes to "your call is important to us" but never got a human voice to help me. Not so with you! I can't tell you how wonderful you were to take me right away. Not only did you fix me, but did it with such friendliness. People need to say thank you more often and try to remember that. ”

“If you would like a group that is caring, knowledgeable and helpful, Creel Hearing Center is it. I have been with them for over four years and we have worked through a lot of problems. ”

“They were very patient and courteous.”

“We were in Metairie LA for our daughters wedding when my hearing aid died. I really wanted to hear her get married. We were referred to Creel Hearing Center as someone who also carried Oticon parts. They saved the day for me and the wedding. ”

“They were very nice, extremely nice. They were friendly and professional. The only thing I didn't like was they ordered the hearing aids and they were too big for my ears since my ears are small. We had discussed my ear size so they should have known what size to order for the hearing aid. I haven't heard from them in 3 weeks.”

“They were very attentive to my needs and questions. ”

“The staff was and continues to be knowledgeable, friendly and helpful. My options and any associated costs were clearly explained during my first visit and all subsequent visits. I found that the staff members spend as much time with me as necessary; I never felt that I was rushed through a visit. I would recommend Creel Hearing In Covington to anyone needing quality hearing devices.”

“My daughter is 17 and has been a patient of Creel for a year now. My husband has just become a patient as well. Dr. Sanborn is a WONDERFUL audiologist! We will be faithful Creel Hearing patients for a long time to come! Thank you & God bless.”

“Very knowledgeable.”

“Nice and very helpful. ”

“I would recommend Creel Hearing Center to others. I liked everything!”

“I visit the Northshore office. Diane, the receptionest, Amy and Kim the audiologists have been wonderful!! Since I am a first timer I was, of course, apprehensive. I felt comfortable during my first visit and each subsequent visit. Everything was explained fully and it isn't a problem getting an appointment for adjustments. I am so happy to have found Creel Hearing Center and this outstanding staff. ”

“Our first impression of Creel Hearing Center was when speaking with Rebecca, the receptionist on the phone. Her warm, friendly personality was very refreshing. My wife and I were immediately impressed. We found Mrs. Creel and her staff very knowledgeable and professional and we felt confident that we were in good hands. ”

“Very good and honest.”