Dr. Sean Brazeel earned her doctorate of audiology (Au.D.) from LSU Health Science Center in New Orleans in 2019. She has served as a full time audiologist with Creel Hearing Center for over 5 years. Let her knowledge and experience guide you to a better quality of life through better hearing. Dr. Brazeel primarily works in our Metairie location.
Laurie Hebert, AuD, CCC-A
Director
Dr. Laurie Hebert earned her doctorate of audiology (Au.D.) from the University of Florida. She has worked in a variety of settings including an ENT clinic and private practice. She served as an Assistant Professor of Audiology in the LSU Health Science Center Doctor of Audiology program for 8 years until returning to Creel Hearing Center in May 2016. She served on the board of the Louisiana Academy of Audiology. She is CAOHC certified as a professional supervisor of the audiometric monitoring program.
Dr. Hebert enjoys learning about the latest hearing technology and taking the time to work with patients to achieve the best results possible.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 66 verified patient reviews for Creel Hearing Center - Metairie! Their average review score is 4.94 () from 66 reviews.
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“I have tried hearing aids for 10 years and just didn't feel like they were helpful. Creel was recommended to me by someone who had the same issues and had found Creel helpful. They were very knowledgeable and informative. They are easy to deal with and I feel like I am on the path to getting value from my hearing aids.”
Charles G. of New Orleans, LA 03/30/2026 Review submitted online
“Always helpful knowledgeable and friendly! The best at what they do! ”
Walter S. of Metairie, LA 03/09/2026 Review submitted online
“As a 20 + year patient I can recommend them without reservation ...first class service and have never had problems.”
Henry L. of Metairie, LA 03/05/2026 Review submitted online
“The BEST EVER!! So friendly, professional and helpful. The entire staff made me feel comfortable as soon as I walked in the door.”
William G. 03/03/2026 Review submitted online
“Prompt and efficient”
Franklin S. of Folsom, LA 12/15/2025 Review submitted online
“Very knowledgeable and efficient. Courteous, understanding and friendly.”
Charles W. H. 09/29/2025 Review submitted online
“I’ve been challenged with hearing loss pretty much all my life. The doctor was very patient and extremely professional. I’m in ecstatic that I can actually hear without straining with the test set that she let me use. I really can’t wait to be permanently fitted l it actually had me in tears. I highly recommend this doctor. If you have any kind of hearing loss she’s the best that I’ve ever seen. I highly recommended Creel Hearing ”
Anthony P. of Metairie, LA 09/24/2025 Review submitted online
“Professional, on time, communication superior”
Mark R. of Metairie, LA 06/13/2025 Review submitted online
“My appointment was on time and very professional. Doctor was patient and nice. The exam appeared thorough and any questions I had were answered. I’d recommend Creel-Metairie.”
Steve S. of Kenner, LA 06/13/2025 Review submitted online
“Went in for cleaning for inner ear aid, the microphone went dead. Immediately had gotten a “loaner” to wear while my aid gets repaired ( still under warranty) . Impressed how much Creel (Ms. Sean) adjusted the loaner to the volume for my hearing . Times have changed so much for the better. Thanks CREEL ”
Linda W. of New Orleans, LA 06/10/2025 Review submitted online
“I was so impressed with the professionalism at this office. I was able to understand the issues with my hearing because the Doctor was patient and explained it in simple terms about my hearing and how the hearing aids would help me now and in the future. It was an overall great experience.”
Debbie C. of Metairie, LA 03/31/2025 Review submitted online
“The staff was very knowledgeable, professional and compassionate. ”
COLLETTE C. of La Place, LA 01/30/2025 Review submitted online
“Just got my third pair and love the way I can understand conversations Been wearing hearing aides for about 14 years and they keep improving as technology keeps improving. Laurie is always ready to answer any questions I may have and everyone is so kind and thoughtful. Would highly recommend Creel to anyone needing help hearing better!”
Jeannette D. of Metairie, LA 11/26/2024 Review submitted online
“Treated very professionally with great care taken to check all issues. ”
Eleanor S. of Metairie, LA 11/15/2024 Review submitted online
“Respectful, professional, cordial, knowledgeable, and caring. That’s what my mom who is 80 years old with English being her 2nd language loves and heartily recommends to all who is in need of their service.”
Iris A. of La Place, LA 11/01/2024 Review submitted online
“I am a 20 year patient and highly recommend the quality of service provide by the staff here especially Dr. Hebert.”
Henry L. of Metairie, LA 10/18/2024 Review submitted online
“It was the day after a hurricane, DrHebert was opening to take care of her patients
i had gone through the storm without hearing well. They fit me in and found my ear was clogged with wax and cleaned it out. you don't realize what your hearing aids can do till you can't hear without them.”
Eve P. of Metairie, LA 09/15/2024 Review submitted online
“They always provide very professional care. I highly recommend the Creel Hearing Center- Metairie ”
Joe A. of Metairie, LA 09/15/2024 Review submitted online
“I give them 5 stars because there aren’t six. Professional, knowledgeable, friendly. They explained everything to me and I couldn’t be more pleased with my hearing aids. Thank you Dr. Hebert - you and your staff are all wonderful!”
Walter S. of Slidell, LA 06/19/2024 Review submitted online
“Had a little trouble locating the proper entrance to the building. Once I got in, I was greeted promptly by a very pleasant audiologist who introduced me to the practice and did an evaluation of me and my instruments. I scheduled a follow up in six months.”
Errol G. of New Orleans, LA 05/15/2024 Review submitted online
“I have been going for years and they r extremely knowledgeable and comppassionate people”
Donald T. of La Place, LA 04/26/2024 Review submitted online
“Fantastic job. Dedicated and focused on making sure my device fit perfectly and the sound quality was exactly what I wanted and needed. They even fixed my connectivity problem with the app. ”
David P. of New Orleans, LA 04/26/2024 Review submitted online
“Very thorough; very helpful; very knowledgeable! Highly recommend!”
Barbara H. of Metairie, LA 03/25/2024 Review submitted online
“The time spent on determining my hearing needs was incredible. Once it was determined that I needed hearing aids, then a great amount of time was spent on explaining how the hearing aids worked and how they should be used and cared for. The fit is perfect and I hate when I have to take them off. I wish I had gone sooner. If was a great experience from start to finish.”
This ni S. of Metairie, LA 03/24/2024 Review submitted online
“As a long time patient with Creel Hearing, I can only give the highest ratings to all involved. When I call with a problem, large or small, I am given an appointment quickly by the most competent receptionist, Gloria, and my issue is resolved to my satisfaction by either Laurie Hebert or Sean Brazeel. I would and have recommended this group of caring and skilled hearing specialists to anyone seeking help with hearing issues. They are the best!”
Marylin G. of New Orleans, LA 03/16/2024 Review submitted online
“I have been going to Creel Hearing Center since I received my first hearing aid. I liked everyone on staff and with our move to the Northshore, I am very happy to continue using them. They are always patient, explain procedures, etc very well. I have seen both Dr. Hebert and Dr. Brazell who both are always smiling. I also like the adavantage of being able to use my CareCredit credit card for large purchases, such as replacement hearing aids. ”
Barrie B. of Folsom, LA 03/10/2024 Review submitted online
“I went to Creel for my first hearing test. The staff was very professional and explained my test results in detail and answered all my questions. ”
Lynn D. of New Orleans, LA 03/02/2024 Review submitted online
“Love going to Creel and working with Laurie to keep my hearing aids in great condition. They are always on time and great to work with. ”
Yvonne L. of New Orleans, LA 02/26/2024 Review submitted online
“dr Hebert ays close attention to being sure my ears are free from wax which could happen she has adjusted my hearing aids to improve the hearing as my hearing has changed and always knew what needed to be done. Creel is not a sale store looking for me to buy something else when they can adjust the ones I have. They watch out for me”
Eva p. of Metairie, LA 12/11/2023 Review submitted online
“I recommend Creel hearing to everyone. The staff couldn’t be more helpful and easy to work with. ”
Joan B. of Saint Rose, LA 12/06/2023 Review submitted online
“Dr Laurie is extremely good and kind in her approach to helping me to hear
with hearing aids !”
Carol W. of New Orleans, LA 11/25/2023 Review submitted online
“The folks at Creel are absolutely wonderful. I can't recommend them enough!”
Donald B. of New Orleans, LA 10/27/2023 Review submitted online
“I had a popped tube which ended up breaking the tip of the aid. It was great to be back at Creel Hearing after COVID and seeing Dr. Laurie. She helped fix and replaced the tubes and tips of the hearing aids. Had excellent service. Would highly recommend this place for anyone with hearing needs. ”
Lisa D. of Saint Rose, LA 10/14/2023 Review submitted online
“I have had appointments with each of the audiologists; they are so good and always check on your hearing aids and how they are working. All of the staff are very friendly and helpful as well. So glad they have offices on both the Southshore where I currently live and Northshore where I will be moving to next week. ”
Barrie B. 08/19/2023 Review submitted online
“DR HEBERT HAS TAKEN SPECIAL CARE AT TIMES WHEN I REALLY NEEDED ADJUSTMENTS . I FORGOT TO CHANGE THE TIPS FOR TOO LONG AND WONDERED WHY I WASN'T HEARING WELL . DR HEBERT DID A CLEANING AND GOT THE SOUND BACK ON. ”
EVE P. of Metairie, LA 05/26/2023 Review submitted online
“I’ve been with Audiologist, Laurie Hebert for a number of years now. She is thorough, efficient, knowledgeable and definitely patient oriented. ”
Nona B. of Metairie, LA 05/17/2023 Review submitted online
“A ll working to bless me with the best of hearing. Thank you!!!”
Carol W. of New Orleans, LA 04/10/2023 Review submitted online
“I appreciate the time and individual attention Dr. Laurie takes with me to insure that my hearing aids are at peak performance for me. I trust the staff and her efforts to insure the best service. I feel grateful to have found Creel. ”
Cindi J. of Metairie, LA 03/30/2023 Review submitted online
“As a patient of Creel Hearing for 30 years, I can’t say enough good things about the personal care and concern I receive in every visit. I had an emergency repair need and they allowed my husband to bring it in right away since I was not able to leave work but couldn’t be without it. They got it up and running in just a few minutes. The words “we don’t have time” are not in their vocabulary. I’m loyal to Creel for life!”
Neicie D. of Gretna, LA 01/29/2023 Review submitted online
“Dr. Laurie does an excellent job with my hearing aids! She can understand and relate to what I want her to do with my hearing aids. The outcome is exactly the results I had hoped to get out of my visit to Creel Hearing Center.”
Tammy T. of Reserve, LA 01/27/2023 Review submitted online
“Very pleased with my appointments. They are always thorough and I always leave knowing everything will be good. Their knowledge is great. ”
Yvonne L. of New Orleans, LA 12/15/2022 Review submitted online
“Have always been very satisfied with Creel Hearing. Everyone there is cordial & helpful.
Examinations are thorough & appointments are not rushed.”
Barbara H. of Metairie, LA 12/05/2022 Review submitted online
“Took care of my problem while I waited.”
Jacob G. of Metairie, LA 11/11/2022 Review submitted online
“Dr Hebert's service was so satisfying that I referred 2 of my close friends to Creel. I had tried over the counter hearing aids thst never fit right with poor quality. Dr Hebert took time to give me the best quality sound and fit i didn't realize how bad my hearing had gotten till I had the right settings for me. Creel has always given me time for follow ups for cleaning and adjustments and explanations without rushing me . I am sending someone I work with to them. ”
Eve p. of Metairie, LA 11/06/2022 Review submitted online
“Great people & staff . I was very satisfied.”
Mark B. of Westwego, LA 11/02/2022 Review submitted online
“Many thanks to the professionals at Creel Hearing. My experience every single time and it’s been quite a few has been excellent I was taken either on time or early for my appointment I was given an appointment within a day and the service was outstanding I would highly recommend Creel Hearing for any needs that you have. I have hearing aids I’m in my 70s and they are fantastic thank you. ”
David R. of New Orleans, LA 09/13/2022 Review submitted online
“My late husband and I have both availed ourselves of hearing services with the Creel staff for a number of years and could not be more pleased. From phone calls to office pick ups for hearing aid supplies to actual appointments, we have always received friendly yet professional service from everyone in the office. I have recommended the staff to several friends with hearing problems and will certainly continue to do so. Definitely a most competent, caring, and warm environment to meet you hearing needs! ”
Marylin G. of New Orleans, LA 07/24/2022 Review submitted online
“I happened by the Metairie office to ask a question about getting a blue tooth inner-ear hearing aid to use for running and not only did they answer my question they went the extra TEN miles to make sure the product was a good streaming device and accommodated my level of severe hearing loss. Then they went TEN more and didn’t try to sell me on a higher priced rechargeable device but the more affordable battery device. TEN more miles and they took the impression right on the spot. Caring, understanding, concerned for their patients does not fully describe these wonderful people ❤️”
Neicie D. of Gretna, LA 06/22/2022 Review submitted online
“You cannot find a more thorough and caring hearing center than Creel Hearing Center. Their concerns goes past the hearing test. They make sure you receive the proper hearing aid. They become family and caring for your hearing never stops. ”
Lynn B. of Slidell, LA 11/30/2018 Review received via mail
“Great people and always helpful. ”
Kevin L B. of Gretna, LA 11/15/2018 Review received via mail
“Best ever! I came from Houston to get help from Lynn Creel. She is amazing. "Rockstar"
Thanks for the best hearing ever. ”
Carrie H. of Humble, TX 12/12/2017 Review received via mail
“For the past 4 years I have been a patient at Creel Hearing. I wear Lyric hearing aids, which are replaced every 2 months. I am in this office often, and EVERY time I come, the staff goes above and beyond to meet my varying needs. I don't know of any other hearing center that provides this high level of care and I have worn aids for 47 years. I have a lot to compare them to! :)”
Sharon L. of Hattiesburg, MS 03/02/2017 Review received via mail
“Two weeks ago I had car trouble and called AAA using my cell phone. I listened for 25 minutes to "your call is important to us" but never got a human voice to help me. Not so with you! I can't tell you how wonderful you were to take me right away. Not only did you fix me, but did it with such friendliness. People need to say thank you more often and try to remember that. ”
Mary A. of Metairie, LA 10/20/2016 Review received via mail
“If you would like a group that is caring, knowledgeable and helpful, Creel Hearing Center is it. I have been with them for over four years and we have worked through a lot of problems. ”
Patrick N. of Metairie, LA 10/20/2016 Review received via mail
“They were very patient and courteous.”
Deanie S. 10/22/2015 Review verified by phone
“We were in Metairie LA for our daughters wedding when my hearing aid died. I really wanted to hear her get married. We were referred to Creel Hearing Center as someone who also carried Oticon parts. They saved the day for me and the wedding. ”
Cheryl W. of Mount Joy, PA 06/09/2015 Review received via mail
“They were very nice, extremely nice. They were friendly and professional. The only thing I didn't like was they ordered the hearing aids and they were too big for my ears since my ears are small. We had discussed my ear size so they should have known what size to order for the hearing aid. I haven't heard from them in 3 weeks.”
Lynn G. of Thibodaux, LA 10/28/2014 Review verified by phone
“They were very attentive to my needs and questions. ”
Lisa H. of Kenner, LA 06/22/2014 Review verified by phone
“The staff was and continues to be knowledgeable, friendly and helpful. My options and any associated costs were clearly explained during my first visit and all subsequent visits. I found that the staff members spend as much time with me as necessary; I never felt that I was rushed through a visit. I would recommend Creel Hearing In Covington to anyone needing quality hearing devices.”
Fred M. of Covington, LA 03/18/2014 Review received via mail
“My daughter is 17 and has been a patient of Creel for a year now. My husband has just become a patient as well. Dr. Sanborn is a WONDERFUL audiologist! We will be faithful Creel Hearing patients for a long time to come! Thank you & God bless.”
Allison M. of Sun, LA 01/03/2014 Review received via mail
“Very knowledgeable.”
Jay B. of Kenner, LA 12/24/2013 Review verified by phone
“Nice and very helpful. ”
Jose M. of Kenner, LA 12/17/2013 Review verified by phone
“I would recommend Creel Hearing Center to others. I liked everything!”
Dennis G. of Metairie, LA 09/18/2013 Review received via mail
“I visit the Northshore office. Diane, the receptionest, Amy and Kim the audiologists have been wonderful!! Since I am a first timer I was, of course, apprehensive. I felt comfortable during my first visit and each subsequent visit. Everything was explained fully and it isn't a problem getting an appointment for adjustments. I am so happy to have found Creel Hearing Center and this outstanding staff.
”
Celeste G. of Covington, LA 03/13/2013 Review submitted online
“Our first impression of Creel Hearing Center was when speaking with Rebecca, the receptionist on the phone. Her warm, friendly personality was very refreshing. My wife and I were immediately impressed. We found Mrs. Creel and her staff very knowledgeable and professional and we felt confident that we were in good hands. ”
Joseph K. of Metairie, LA 06/28/2012 Review submitted online
“Very good and honest.”
Charles C. of Kenner, LA 01/13/2012 Review verified by phone
At Creel Hearing Center we believe that it takes more than technology to create the best hearing solutions possible. That’s why we put the individual hearing needs and wishes of our patients first. We are committed to giving the patient the time and personal attention that they need to accomplish their goals. Each and every patient is assured a 30 day trial with follow-up care until these individual goals are achieved. We pride ourselves on using only state-of-the-art equipment along with premium product lines. We maintain best practice standards and continue to keep abreast of the latest product developments and the current science in the field of audiology.
Hearing care services
We provide full comprehensive hearing services including:
Diagnostic hearing evaluation
Tympanometry testing
OAEs otoacoustic emission testing
Acoustic reflex thresholds
Explanation of hearing evaluation results with recommendations
Hearing aid evaluation
Hearing aids with Bluetooth compatibility, directional microphones and listening programs
*30 day adjustment/trial period call for details
Hearing aid programming, adjustments and servicing
Hearing aid repairs
Hearing aid loaners available during the repair period
Custom ear molds and earplugs
Hearing aid batteries
Hearing aid accessories
Tinnitus (ringing/roaring in ears) evaluation, testing and management
We offer a wide variety hearing aids from the top manufacturers: