SoundScape Hearing

Open now by appointment! 9:00 am - 5:00 pm
920 Town Centre Dr Medford, OR 97504
(541) 326-4288

Staff

Photo of Nathan Willard, HIS from SoundScape Hearing

Nathan Willard,
HIS

Hearing Instrument Specialist

Nathan Willard established SoundScape Hearing Aids in 2011 to provide his clients with a fresh and improved approach, departing from traditional methods. He recognizes that people don't really want hearing aids - they just want to hear - and he enjoys helping people connect with others.

Before becoming a Hearing Aid Specialist, Nathan graduated from seminary, and served in the U.S. Air Force in Minot, ND. His involvement with acoustics, sound equipment, electronics, computers, and sound manipulation began in college, where he also pursued roles as a musician, sound technician, and filmmaker.

Since his teenage years, Nathan has served in various ministry roles, honing his skills in listening and his commitment to helping others. He enjoys spending his free time making movies and being with his family, often combining these activities as his children love creating videos with him.

Working as a Hearing Aid Specialist since 2010, Nathan has worked with all major hearing aid brands. This expertise is crucial for SoundScape, which also fits refurbished hearing aids for the Southern Oregon Lions Sight and Hearing Center. He also frequently attends training seminars from various manufacturers to stay current with the latest and most innovative technology.

Photo of Jessi Willard, HIS from SoundScape Hearing

Jessi Willard,
HIS

Hearing Instrument Specialist

Jessi Willard graduated in 2005 with a Doctorate of Physical Therapy. She worked as a physical therapist until 2021, when she decided to take a break from that career and join Nathan Willard, her husband, working with him at SoundScape - making it a true "mom and pop" hearing aid shop. 

Her career and training as a physical therapist gives Jessi a unique perspective, and medical insight most hearing aid specialists do not have. Nathan trained her as a hearing aid specialist, but he still relies on her medical expertise to help improve the service they provide their clients. 

Jessi received her permanent license as an HIS in 2024, but with her background working in hospitals as a PT she is well prepared to provide exceptional care to her clients.

In her free time, Jessi enjoys nature, traveling, and being with her family. 

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 9 verified patient reviews for SoundScape Hearing! Their average review score is 5 () from 9 reviews.

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“This is my first experience wearing hearing aids. With Nathan’s professionalism and caring attitude he extinguished my inhibitions, anxieties and doubts. Nathan is very knowledgeable. He patiently answered all my questions and calmly explained what to expect and how the experience would be. He made sure that all of my low ranges of hearing loss were adjusted properly. I was able to hear and enjoy sounds, as I used to. His experience helping older people is his strength! He certainly didn’t mind answering whatever questions I had big or small. I would recommend anyone who might have questions concerning hearing loss or hearing aids to just call and talk with him. He’s great about taking calls, and quick about calling or texting you back. It was just a great experience all around. I wish that all professionals were as good as Nathan! I highly recommend him to anyone!”

Bill B. of Weed, CA   
07/12/2024    Review submitted online

“Nathan is a superb listener and problem solver. Together with his technical expertise he was able to fine tune my hearing aids precisely. This made a huge difference in my willingness to wear them all day long and in any setting. Thank you!”

Lisa G. of Ashland, OR   
06/26/2024    Review submitted online

“Nathan is attentive and knowledgeable in his field. He has great bedside manner. ”

Charlotte S. of Medford, OR   
06/24/2024    Review submitted online

“I’ve been wearing earring aids for 32 years. Eight years ago I was given Soundscape hearing as a recommendation for new hearing aids. From my initial consultation with Nathan I knew he would be able to meet all my needs. This has been by far the best hearing service I’ve ever experienced. My calls are always returned promptly and repairs are hassle free. Instead of dreading my next hearing aid purchase I’m actually looking forward to all the new features and a chance to continue supporting Soundscape. Highly recommend. ”

Amy S. of Phoenix, OR   
06/24/2024    Review submitted online

“Nathan always answers your hearing questions. Hi, speaks like a radio announcer - loud and clear. He set me up with a new set of hearing aids and I'm hearing better than ever.”

Mike S. of Medford, OR   
06/10/2024    Review submitted online

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Clinic details

Tired of Saying "What"?

Southern Oregon Hearing Aid Experts

Our team at SoundScape Hearing Aids takes pride in building and nurturing lasting relationships with our clients, founded on exceptional, personalized service from your first visit and extending well beyond your initial appointment. We offer comprehensive hearing care and are dedicated to working closely with you to find your best solution. 

Don’t wait!

Early treatment is the most effective treatment.

Talk to the experts. Call us today or complete the request an appointment form above.

We service Jackson and Josephine County.  Northern California neighbors are invited to buy hearing aids in Oregon, as hearing aids are sales-tax-free.

Photos

Hearing care services

SoundScape Hearing Aids

Hearing Care Services Provided by Hearing Specialists in Southern Oregon

  • Hearing testing/evaluation - No referral or pre-testing is needed - we perform all necessary tests to evaluate your hearing, and to fit hearing aids if needed. We also screen for red flags that may determine if a referral to an MD is recommended.
  • Hearing aid selection and sales - If a hearing loss is detected, we will discuss your specific concerns and make a recommendation based on your hearing loss, listening needs, and financial considerations. 
  • Hearing aid dispensing - We fit and program hearing aids based on your individual test results. Adjustments may be required to ensure optimal comfort and sound quality.
  • Personalized follow-up care to ensure that you remain satisfied with your hearing.
  • Custom earmolds may be required for a better fit. If needed, earmold impressions will be taken of your ears 
  • Hearing aid service - This includes cleaning, checks, maintenance, and repairs

Top Hearing Aid Brands -  All styles from low-cost to cutting edge technology to enhance your listening experience and improve your overall quality of life. We sell and service: 

  • Oticon
  • Resound
  • Widex
  • Phonak
  • Unitron
  • Signia (Siemens)
  • Rexton
  • Starkey
  • Hearing aid accessories available, including cell phone accessories
  • Rechargeable hearing aid battery replacement
  • Amplified phones

CALL About Hearing Aids in Southern Oregon

Hearing Aid Technology and Features 

  • Rechargeable hearing aids
  • Bluetooth, Smartphone connectivity, and apps
  • Sleek, discreet designs
  • Small behind-the-ear hearing aids, and completely in-the-ear hearing aids  
  • Enhanced speech comprehension and sound quality

Not able to afford new hearing aids? We also refer to programs that can provide assistance for those who qualify.

We offer custom hearing protection, custom ear molds, earplugs and in-ear monitors available for:

  • Musicians & concert-goers
  • Firearm enthusiasts/shooting sports
  • Sound crews
  • Concert-goers
  • Athletes & referees
  • Motorcyclists
  • Medical professionals
  • Construction workers & Industrial workers
  • Truck drivers
  • Swim plugs - These can protect your ears from irritation or possible infection

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

(541) 326-4288

Clinic links

Hours of operation

SundayClosed
Monday10 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
SaturdayClosed

60-Day Trial Period for Hearing Aids

Announcement for SoundScape Hearing

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.