Sound Relief Tinnitus & Hearing Center - Scottsdale

Open now by appointment! 8:30 am - 5:00 pm
9465 E Ironwood Square Dr #102 Scottsdale, AZ 85258
(480) 660-6751

Staff

Photo of Madison Brown, AuD, CH-TM from Sound Relief Tinnitus & Hearing Center - Scottsdale

Madison Brown,
AuD, CH-TM

Audiologist

Dr. Madison Brown attended Utah State University, where she earned her undergraduate degree as well as her Doctorate of Audiology (Au.D.). She began her career path not knowing the magnitude of challenges people experience with hearing healthcare. Her focus is to empower individuals to find hope and restore parts of their lives that have been affected by hearing and tinnitus. She is delighted to be a part of the Sound Relief team, where people come first, and innovation is prioritized to provide solutions and hope for all patients who walk through the door.

Through drastically improving her own quality of life by making incremental changes and trusting the process, her passion was ignited to help others on their journey toward better overall health. She understands the importance of providing individualized education, planning, tools, and support. She believes that joy, peace, and improvement are possible for all who are willing and ready to embark on the journey.

Madison enjoys spending time with her family and supporting her two children. She loves activities that involve body movement or being in the Arizona sunshine. In her spare time, you’ll find her on the golf course or relaxing at home.

Photo of Julie Prutsman, AuD, CH-TM from Sound Relief Tinnitus & Hearing Center - Scottsdale

Julie Prutsman,
AuD, CH-TM

Audiologist / Owner

Dr. Julie Prutsman, owner and founder of Sound Relief Hearing Center, is a third-generation audiology professional. Her family entered the field of hearing health care in the 1950s. Julie earned her bachelor’s degree in biology from Marietta College (1996), her master’s degree in speech, language, and hearing sciences from the University of Colorado (1999), and her doctoral degree in audiology from the Pennsylvania College of Optometry’s School of Audiology (2003). Dr. Prutsman is a member of the Academy of Doctors of Audiology, American Academy of Audiology, Colorado Academy of Audiology, and American Tinnitus Association.

Photo of Kelly Hanscom, AuD, CH-TM from Sound Relief Tinnitus & Hearing Center - Scottsdale

Kelly Hanscom,
AuD, CH-TM

Audiologist

Originally from Maryland, Kelly Hanscom earned her Bachelor’s of Hearing and Speech Sciences and Doctorate of Audiology (Au.D) from the University of Maryland.

Early in her Audiology career, she had a special interest in traumatic brain injuries, auditory processing disorders, and tinnitus. For the past six years, she has had the privilege of working with active military and Veterans. Her experience as a tinnitus specialist has taught her the importance of treating the whole person, and she looks forward to bringing the same individualized, high-level care to Sound Relief Tinnitus & Hearing Center. Dr. Kelly Hanscom sees patients at the Peoria and Scottsdale offices.

Dr. Hanscom lives in Scottsdale, AZ, with her border collie mix, Norman. She enjoys hiking, skiing, reading, and attending comedy shows in her free time.

Location

Clinic location map Driving Directions

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 33 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Scottsdale! Their average review score is 4.97 () from 33 reviews.

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“I had a wonderful experience at Sound Relief. Dr. Hanscom was very professional and sensitive to my needs. Did a complete hearing test. I highly recommend Sound Relief.”

Lenny C. of Scottsdale, AZ   
03/28/2025    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you so much for your kind words! We're thrilled you had a great experience with Dr. Hanscom and appreciate your recommendation.”
Received 03/31/2025

“Everyone at the office was nice, helpful and efficient. I was seen by Dr. Brown; she was skilled, empathetic and brightened my day.”

Cary C. of Peoria, AZ   
03/19/2025    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you so much for the review and kind words! We truly appreciate it!”
Received 03/19/2025

“Everyone was so polite. It didn't take long for them to find out what was wrong with my hearing aid. ”

Patricia B. of Mesa, AZ   
03/18/2025    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Hi! Thank you so much for the review!”
Received 03/19/2025

“I couldn’t be more pleased with the whole team! They truly care and treat you as the individual that you are versus treating you like a number. The office is lovely as well. And, I am very pleased with the whole process and the hearing aid selection they aided me in making. ”

Kimberly S. of Scottsdale, AZ   
03/18/2025    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you for your wonderful feedback! We're so glad to hear you felt cared for and supported throughout the process and that you're happy with your hearing aid selection.”
Received 03/19/2025

“We were most fortunate to have Madison Brown assigned to us. This young lady is not only brilliant in her field, but also most compassionate, understanding, and a privilege for me to be under her thoughtful care. She eagerly wants be to succeed and I hope I can be disciplined to help her with that goal. Madison is a great addition to the "Sound Relief" team...thank you!”

Robert P. of Scottsdale, AZ   
03/17/2025    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you so much for your kind words! We're thrilled to hear how much Dr. Brown's expertise and compassionate care have meant to you - she truly is a valuable part of the Sound Relief team.”
Received 03/19/2025

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A message from Sound Relief Tinnitus & Hearing Center - Scottsdale:

Sound Relief strictly adheres to all local and federal guidelines on COVID-19.

Clinic details

The Relief You Deserve

Hearing health care isn’t just what we do; it’s who we are. Some of our audiologists have tinnitus, a few of us have hearing loss, and everyone at Sound Relief has family members with hearing loss and/or tinnitus. We share a calling to help people suffering from tinnitus, hyperacusis, hearing loss, and other hearing health issues.

Our only loyalty is to our patients. Here, we give you all the time you need to share your tinnitus or hearing loss experience.

What especially makes us different is our specialization in tinnitus. No audiology practice team is ranked higher or referred with more confidence. With the most comprehensive FDA-approved tinnitus treatments anywhere, we’ve helped thousands experience life-changing results.

Our Core Values

1. Be People-Centered

2. Be Integrity Driven

3. Be Innovative

Please visit one of our 9 Colorado and Arizona hearing and tinnitus centers. Listed above you can follow the center link convenient to you to make an appointment.

Our Scottsdale office is located between Cactus Rd and Shea Blvd on North Scottsdale Rd.

Photos

Hearing care services

Sound Relief Tinnitus & Hearing Center offers specialized audiology services, including tinnitus treatment, extensive diagnostic hearing testing, and solutions for decreased sound tolerance.

  • Hearing & speech comprehensive testing/evaluation, consists of a series of tests and inspections to assess the overall hearing health of a patient.
  • Tinnitus assessment, tinnitus is common and often described as a "ringing, rushing or buzzing sound in the ears". The tinnitus assessment at Sound Relief combines tinnitus-specific tests, a comprehensive audiological evaluation, and tympanometry.
  • Hyperacusis assessment, a hearing disorder for patients with a decreased tolerance for everyday noise/sounds at such high levels that it causes irritation, anxiety, or even physical pain.
  • Hearing aid evaluation, based on your test results, needs, lifestyle and budget together we will determine which hearing device will best suite you.
  • Hearing aid sales, rechargeable, background noise cancellation and Bluetooth streaming capability.
  • Custom made and fitted hearing aids
  • Programming of hearing aids with your full prescription.
  • ​​​​​​Real Ear Measurements (REM), REMs are the gold standard in audiology for verification that the hearing aids are working as they should and providing the intended benefits inside the patient’s ear canal at the eardrum.
  • Distortion Product Otoacoustic Emissions (DPOAEs), this test measure frequencies in each ear and the audiologist interprets the results found.
  • Removal and management of non-Impacted and impacted Cerumen (earwax).

Hearing Device & Hearing Protection Audiology Services

  • Hearing aid clean and check 
  • General hearing aid service including repairs
  • Earmold impression
  • Out of Office Visits “House Calls”

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

(480) 660-6751

Clinic links

Hours of operation

SundayClosed
Monday8:30 am - 5 pm
by appointment
Tuesday8:30 am - 5 pm
by appointment
Wednesday8:30 am - 5 pm
by appointment
Thursday8:30 am - 5 pm
by appointment
Friday8:30 am - 1 pm
by appointment
SaturdayClosed

Visit our other locations

Sound Relief Tinnitus & Hearing Center - Mesa
4824 East Baseline Rd Ste 102
Mesa, AZ 85206

View Details

Sound Relief Tinnitus & Hearing Center - Peoria
16155 N 83rd Ave Ste 101
Peoria, AZ 85382

View Details

Sound Relief Tinnitus & Hearing Center - Golden
1030 Johnson Rd Ste 130
Golden, CO 80401

View Details


Sound Relief Tinnitus & Hearing - Highlands Ranch
200 Plaza Drive #110
Highlands Ranch, CO 80129

View Details

Your Goals Are Sound Relief Goals

Announcement for Sound Relief Tinnitus & Hearing Center - Scottsdale
Living with tinnitus, hyperacusis, or hearing loss? These issues can become a burden on your overall quality of life and leave you feeling isolated, frustrated, and simply worn out. At Sound Relief, our team of audiologists at our Scottsdale location– promises to work closely with you to discover where you are having the most difficulty communicating. Then, we will collaborate with you to determine the best solution to increase your ability to hear and understand in the situations you describe.

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.