Staff
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Eric Mounts,
Founder/Owner & H.I.S.
I’ve been in the hearing health industry for 30 years and have devoted my career to helping solve the problems of daily life caused by hearing loss.
First, as a technician, I attained the fundamental knowledge of hearing aid technology and practical skills from seeing how technology provides a better hearing experience if fit properly. I learned how variances in technology, testing, and fitting techniques impact success in hearing loss treatment and overall patient satisfaction. Because I was distressed by the level of patient care and attention available in our industry, I opened our first hearing center in 1994, for the sole purpose of focusing on our patient’s needs first. I have been doing that ever since, and I lead my team of professionals with this objective each day.
Hearing loss has a profound (negative) impact on those afflicted, but also on their loved ones. It touches every facet of life, health, mental well-being, and every interaction and relationship. Effective and professional treatment can profoundly change this.
In every interaction, we start by focusing on how to improve lives with better hearing. With solutions, not sales. We start by listening — to patients and to their loved ones. Our work and our success are based on what we learn from this process and our unique capability to provide the most diverse set of solutions available. Sometimes that means fixing a poorly fit hearing aid. Sometimes it means introducing our patient to the world of better hearing and options to achieve it.
We only fit the latest technology and the best products available anywhere in the world. We provide unsurpassed care (and caring). Because we are independent (not a franchise), we can offer the best solution or product to fit a patient’s needs, loss, lifestyle, and budget. With our low price guarantee and financing options, the barriers to treatment are eliminated. Our five full-time offices, our philosophy, and dedication to continuous training and education make us the premier provider in the area.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 103 verified patient reviews for Modern Hearing Solutions - Wadsworth! Their average review score is 4.91 () from 103 reviews.
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“Very happy with the hearing aids and the service I received.”
04/12/2024 Review submitted online
“My husband and I are very pleased with the phonak hearing aids that we received thruough Modern Hearing Solutions in Wadsworth. Michelle at the front desk has been very helpful in helping up with appointments and cleanings. Dr Bush is very patient and understanding with the hearing loss we are experiencing and suggesting the hearing aids that would work for us with our insurance. We are very happy with the adjustments and have recommended them to our friends.”
12/13/2023 Review submitted online
“I have always enjoyed working with both Michelle (who helps with both office, cleaning and repair of hearing aids) and Omallah Bush who is always so pleasant and helpful to make any correction or adjustment with my hearing aids. Recently, I had an issue with finding just the right size ear buds for the comfort in my ears and then adjustment of the sound. She has been so helpful in setting up all the clarity sounds with each change. I would definately recommend this Modern Hearing location.”
08/25/2023 Review submitted online
“My experience with Modern Hearing in Wadsworth was very positive. Dr. Bush explained the somewhat unique crossover hearing aid I purchased and was very patient in helping me adjust to it. Michelle is very knowledgeable and kind as well. In today's world, it's wonderful to find capable patient people willing to help those of us who are senior citizens.”
08/05/2023 Review submitted online
“I wanted to take time and write a review even though I rarely do unless the service or company is exceptional. And I can say my experience at Modern Hearing Solutions Wadsworth has been nothing but that! From Michelle at the front desk, to Dr Bush I can not say enough good. Michelle is so accommodating as far as getting me in a short notice to Dr Bush who I can not say enough good about. She is professional. knows her work and is such a wonderful person to be with. She makes you feel like a friend when you are with her. I can say I had purchased hearing aids off line that were truly hearing aids not just amplifiers, and they did help me hear better. My major complaint though was clarity, I still had to use the close caption on the tv which my wife hated. I since changed insurance which gave me some coverage I did not have before and have gone into a Phonak hearing aid which has made all the difference in the world. The other hearing aid had a phone app as well but the Phonak hearing aid app has so much more in the personal adjustments and that also makes a difference. Thankyou Michelle and Dr Bush!”
08/05/2023 Review submitted online
“I am newer to the area but so happy to have found Modern Hearing. My device hadn't been serviced for about a year, but Michelle quickly cleaned them. The improvement was so amazing that I had to turn the device waaaay down just for a normal conversation. The office is very friendly and professional. Thank you Michelle and Dr. Bush!”
07/12/2023 Review submitted online
“Even though I bought my Phonak hearing aids in FL Michelle and Dr. Bush were very friendly and helpful in getting them repaired on the spot ! I’ll definitely return to Modern Hearing Solutions in Wadsworth ! LV ”
07/06/2023 Review submitted online
“The personnel are nice enough. I paid 8k for Phonak Hearing aids. I have internet purchased hearing aids for less than 1k which work as good as if not better than the 8k Phonak’s. The “tinnitus masking” feature is a joke. It’s more annoying than tinnitus itself. I work outside in the summer and am constantly ripping them out of my ears and loosing them simply taking my ball cap on and off. I have nothing good to say about the hearing aids nor the experience. ”
06/20/2023 Review submitted online
“All the doctors are extremely thorough considerate, helpful and compassionate in the entire process during testing. The doctor explained the test results as I was showed them and making sure that I understood them and received the best hearing aid for me. They made sure that I was comfortable with it and explained everything to me as well as giving a diagram and helping me fit it in my ear. Retested hearing with new hearing aid inside my ear to ensure the improvement of my hearing. I did see two different doctors, one upon initial visit and another on follow up visit. The receptionist is also very friendly with her smiling welcome into the office. She help me twice in changing the ear buds and is very patient. It is very helpful to have a receptionist who helps in this way. I highly recommend this practice to those having hearing issues. ”
03/27/2023 Review submitted online
“Very informative from the receptionist to the Dr. Great people and a Great experience.”
01/28/2023 Review submitted online
“Very friendly , informative, everyone in office takes time to listen and evaluate concerns. I called with hearing aid and charger problem and they said come in no appointment eeded”
01/10/2023 Review submitted online
“WOW! great experience the minute I walked through the door I already knew I made the right choice very friendly and courteous from the receptionist to Dr. Bush everything I could have hoped for. I can here again ! Amazing you won't be dissapointed Thank You Soooo much!!!!!!!”
12/23/2022 Review submitted online
“They are all friendly, will answer any questions, no long wait times, get you in and out.”
11/15/2022 Review submitted online
“Dr. Bush was excellent, she adjusted my hearing aids precisely as I needed them. I haven't been able to hear this good in a long time. They also handled sending my hearing aids to the manufacture for refurbishing in a timely fashion. I would highly recommend them for any of your hearing needs. Thank you Modern Hearing for your quaility service.”
10/28/2022 Review submitted online
“Dr. Bush was fantastic. Could not have asked for anything to be better ”
10/21/2022 Review submitted online
“Good service..Every one polite.Glad l came.”
10/08/2022 Review submitted online
“Everyone is always very nice and helpful. Never have any problems. I recommend Modern Hearing Solutions to anyone who needs their hearing checked. ”
09/27/2022 Review submitted online
“I feel I got the best advice and service. They were very helpful and answered all my questions ”
09/15/2022 Review submitted online
“Staff in Wadsworth is always friendly, helpful, professional, and very knowledgeable. Whenever I have a question or problem, they get me in and handle everything . They answer all questions and give good information. Very helpful and highly recommend.”
09/14/2022 Review submitted online
“Very good”
09/14/2022 Review submitted online
“Appointment was very informative. Actually enjoyed the testing and wearing hearing aids for the first time. Looking for ward to getting my own set. Thanks”
08/19/2022 Review submitted online
“I appreciated the knowledge the Doctor had and that she thoroughly explained the hearing aids and all that goes into the process of acquiring very good hearing”
07/27/2022 Review submitted online
“We were very pleased with the courtesy, knowledge and professionalism of the staff. They were able to provide a convenient appointment quickly while we returned to Ohio for a visit. ”
07/21/2022 Review submitted online
“Excellent staff - thorough and informative. Friendly staff. Most important to me is they provide great service. I've had two issues over the past few years with a hearing aides that stopped working - I got in quickly (last time ,the same day) and they fixed the issue while I waited! ”
07/14/2022 Review submitted online
“Very thorough and informative. ”
07/08/2022 Review submitted online
“Everyone is so kind and caring. I recommend anyone that has hearing loss, please see them. ”
06/20/2022 Review submitted online
“The location is very convenient for me. The people I saw were very a tentative to my needs and professional yet very friendly. I haven't got my hearing aids yet because they had to be ordered but I would definitely recommend giving them try. Prices are reasonable and lower than I paid before. ”
06/13/2022 Review submitted online
“Very nice people and great service.”
06/09/2022 Review submitted online
“Great knowledgeable and very professional service! So far the hearing devices I have are making a world of difference! Thank you so much for making the process enjoyable.”
05/13/2022 Review submitted online
“Very helpful. Great service”
05/10/2022 Review submitted online
“Friendly, thorough, cost effective with no waiting!!!”
05/05/2022 Review submitted online
“My husband and I went together and it was amazing just how much we needed these hearing aids. We don't have to yell at each when we are watching television and a normal voice can be heard from the kitchen. I don't have to walk from the kitchen through the dining room for him to hear what I said. Forget about it if he's in the bedroom. The staff are great, also!”
05/02/2022 Review submitted online
“This was my first experience with a hearing specialist the entire process from the initial appointment scheduling from the actual appointment was all very simple and easy. Eric took his time to made sure I understood the test results to the tuning in to the type of device that would serve me the best in the long run. ”
04/08/2022 Review submitted online
“Modern Hearing is a uniquely pleasant jewel in Wadsworth. Strives to personally serve each customer with highest professional service, in a calm relaxed atmosphere. Hearing is a delicate high wire dance for each patient; thankfully their staff exceeds the mark with flying colors! ”
03/17/2022 Review submitted online
“On time appointment, warm staff with a,smile on there faces. Very helpful , and courteous. Can fill your hearing needs, test, cleaning to a new device.”
03/15/2022 Review submitted online
“Had a new & different piece that goes into the ear. Fast service , very helpful & hopefully this one will help me hear better.”
03/03/2022 Review submitted online
“Very knowledgeable, kind, and willing to help receptionist.”
02/09/2022 Review submitted online
“All employees have always been knowledgeable an very courteos”
01/27/2022 Review submitted online
“Perfect service and very helpful in getting the right hearing aids for me. I would highly recommend them for anyone.”
01/20/2022 Review submitted online
“Very friendly people, good atmosphere. ”
01/03/2022 Review submitted online
“Everyone there is great. I had a few questions and had to stop in a few times. They were very helpful and made me feel welcomed. I would highly recommend them for any and all hearing problems.”
12/22/2021 Review submitted online
“A very cheerful environment. The receptionist, Michelle is so helpful. Omallah, the audiologist, is so kind and patient. After a few visits, she had the "just right" settings for clear hearing. I hadn't been able to understand my great granddaughter (4 ys) for some time and it frustrated both her and me. Now I hear her so well. I am so grateful!”
12/10/2021 Review submitted online
“Could not have been more helpful.Review of hearing aid owner procedure was excellent. ”
11/30/2021 Review submitted online
“Very nice people to work with did a great job with my hearing problems ”
11/18/2021 Review submitted online
“I have had multiple good experiences with the Wadsworth office. The staff is always nice and professional and seems genuinely concerned about getting my hearing to its optimal level.”
10/12/2021 Review submitted online
“Very efficiently and courtesy Felt very comfortable ”
10/11/2021 Review submitted online
“Omallah Bush was very nice and helpful in selecting the right hearing aid for me . I was very impressed and felt comfortable with her. Was not pushy into just trying to make a sale. Had my best interest at heart.”
09/28/2021 Review submitted online
“Very clear about their procedures. Professional experience!”
09/16/2021 Review submitted online
“I thought I sent a review a week or so ago but perhaps I forgot to send it off. We are so pleased with the service we receive from Omallah and the receptionist. This last time they brought us a delicious cup of coffee because we arrived a bit early and had to wait a very short time for our visit. Thanks again for the great personal service! ”
09/06/2021 Review submitted online
“Extremely professional in all aspects was my experience, from the office staff to the audiologist !”
08/30/2021 Review submitted online
“Wonderful folks with a servant attitude. Very helpful; I can hear again. ”
07/30/2021 Review submitted online
“Friendly, knowledgeable staff. Always try to resolve our issues before we leave and they usually do and keep on trying if problems are difficult. Being seniors we wish they were more able to have much lower and more reasonable prices on their hearing aids. Definitely a very knowledgeable staff for hearing aids ”
07/28/2021 Review submitted online
“After leaving the Wadsworth office I felt confident that all my concerns and my general hearing health were delt with in a very courteous and professional manner. I highly recommend their services”
07/09/2021 Review submitted online
“I stopped in at the Wadsworth office with no appointment on the off chance that I would be able to have my hearing aid checked within the next few days. It was not working well. Devan greeted me in a friendly manner and offered to look at the hearing aid immediately. She solved the problem of extreme was build up and offered to check the second aid. All this was done with a smile and Devan restored my faith in today's working young. It's been quite a while since I've had a problem solved so quickly and in such a pleasant manner.”
07/01/2021 Review submitted online
“Very organized and dedicated to serving your hearing needs. They have many options to serving your needs regarding hearing products and payment arrangements. Very impressed with their service and hospitality. I highly recommend you check them out.”
06/07/2021 Review submitted online
“My experience with Modern Hearing was Better than excellent. They always help with any problem you have whether it is large or small. My problem was minor, but to me it was major. I couldn't get my remote service to work with my hearing aids. It was fixed in short time . This was very importany to me.”
04/19/2021 Review submitted online
“Great overall experience. I highly recommend. I chose Modern Hearing over internet options because I wanted a genuine audiologist to evaluate my hearing deficiency in order to give me professional options.”
04/15/2021 Review submitted online
“I stop in and didnt have an appt my hearing aids wasnt connecting with my phone and when thst happens I cant take or receive any phone calls they took my right in and fixed the problem.they also gave me some supply s that I had misplaced the made my day.thanks modern hearing”
03/18/2021 Review submitted online
“I was anxious about being able to purchase my new aides. Also, I was switching to a new hearing doctor. I found the office both helpful & caring. The doctor is very efficient & they worked well with my adult children to explain my needs. They try to make certain that I can adjust them correctly!”
02/22/2021 Review submitted online
“I am in my second week of using my hearing aids. After the first week I went in for a follow-up and had my aides adjusted slightly. I have notice an improvement in clarity and look forward to getting a perfect level of hearing that is right for me.”
02/04/2021 Review submitted online
“this is my first year with hearing aids. the staff has always been excellent in explaining all the change that would occur and have been very attentive to my every question. I am amazed at what i have been missing.”
11/07/2020 Review submitted online
“The people were very thorough with the exam. I was really impressed on how they explained which hearing aids would be best for me! Very friendly staff! I would give them a 5 but I didn’t get my hearing aids for over a month! Whoever their distributor is didn’t get to my order so I had to call a couple of times to find out what the holdup was. Overall, I am happy with my new hearing aids! ”
10/26/2020 Review submitted online
“Very friendly. Did not have to wait for an appointment. ”
09/17/2020 Review submitted online
“Great service, easy to schedule an appointment. One hearing aid stopped working and it was diagnosed quickly and fixed. Adhered to all COVID-19 protocols. Good people. ”
09/16/2020 Review submitted online
“From my first meeting, everyone has been very professional. On occasions when I need any adjustment or service, I am able to get in to see someone quickly. Excellent service. ”
08/28/2020 Review submitted online
“Listens to your concerns. Makes sure all your needs are met before you leave.”
08/28/2020 Review submitted online
“Always excellent service. Friendly staff. ”
08/25/2020 Review submitted online
“I waited and did a comparison. I’m very happy that Modern Hearing was my choice. Their product and service are excellent.”
08/22/2020 Review submitted online
“Top notch organization and service, from initially finding them on their website which is so useful I could tell they would provide great care and service, to each phone call where the first person you talk to can knowledgeably answer all your questions, to the first appointment which is handled professionally and customized to address your needs. I felt my hearing is in great hands at Modern Hearing. I also appreciate the fully trained audiologist. Looking forward to working with them through the years. ”
07/30/2020 Review submitted online
“Services were executed in timely, efficient and courteous fashion. I was most pleased with my overall appointment, thanks to all.”
07/27/2020 Review submitted online
“Kelly is totally great. She is totally professional and very helpful and attentive to what ever hearing need you have. She has fully explained all facets of my new hearing aids and made it extremely easy to adapt to wearing and using them. ”
07/27/2020 Review submitted online
“My experience with Modern Hearing has been excellent. Every one has been so kind and helpful. All of them are very knowledgeable.”
07/21/2020 Review submitted online
“WHAT? Thanks to y'all I'm hearing what's what! Thanks so very much. ”
07/03/2020 Review submitted online
“Kelly is very professional. Knowledgeable and helpful. I have only had an original appointment, the fitting of the hearing aids, and one follow up appointment. No complaints, very satisfied.”
06/29/2020 Review submitted online
“I have been hearing impaired for over 40 years. I've tried many hearing aid companies, but for the first time, ever, I'm hearing sounds that I haven't heard for so long, that I forgot what they were. Thank you all so much at the Wadsworth location for all that you have done, and continue to do on a daily basis. ”
06/28/2020 Review submitted online
“My total experience with Modern Hearing Solutions has been excellent. Kelly (the audiologist), Kelly, and Jennifer all have been so kind and knowledgeable. I’m only in my second stage if you will, of my hearing impairment and Kelly has been outstanding and getting me to hear crisp and clean. I am so glad I went with Modern Hearing Solutions.”
06/12/2020 Review submitted online
“Very pleased with the attention and service.”
05/18/2020 Review submitted online
“My experiences at Modern Hearing Solutions have been very good. I needed help with one of my aids during the COVID- 19 pandemic and Eric came out to my car, took my aids, made the adjustments, cleaned and serviced both of them. Kelly always is able to help me with any adjustments. I am always able to get an appointment when needed.”
04/24/2020 Review submitted online
“Great experience. Both Kelly’s were very courteous and professional. The exam was performed with care , and questions answered during that time . Very knowledgeable staff . Eric explained and programmed the ear pieces so I was able to understand exactly how they work . This was an overall good experience and is definitely a vast improvement to my hearing deficit. If you have difficulty, I fully recommend thes people to assist you .”
04/15/2020 Review submitted online
“Kelly always does her best to solve any problems. She listens to me and is thorough and pleasant. Always a good experience.”
03/06/2020 Review submitted online
“Kelly was very informative and helpful in understanding my hearing issues.”
03/02/2020 Review submitted online
“Service was very good. It was a pleasant experience.”
02/19/2020 Review submitted online
“Excellent service! On time and thorough examination. Up on the latest technology and also checked ears for wax build up. ”
02/12/2020 Review submitted online
“I have had my hearing aids for about two years. I've stopped in the office several times for adjustments and/or repairs. Kelly has been very helpful and efficient. I'm very glad that I got my hearing aids from Modern Hearing Solutions.”
02/06/2020 Review submitted online
“I have worn hearing aids for 15 years. I have been going to Moderate Hearing for the past 7 years. I am very pleased with the excellent service. ”
01/29/2020 Review submitted online
“I stopped in today and Kelly was able to fix my hearing aid on the spot and showed me and my wife how to clean. She also gave us some supplies. Very courteous and helpful. Thank you Kelly!”
01/21/2020 Review submitted online
“I arrived at the office and was pleasantly greeted by the staff. Everyone was friendly and professional. Kelly, my audiologist was very thorough in my exam and explained everything to me in great detail. She made me feel cared for and she had empathy for me with my tinnitus suffering. This a great place to go if you need hearing care! ”
01/14/2020 Review submitted online
“Great services”
01/07/2020 Review submitted online
“Hi Kelly, My wife (Susan), are very pleased with your service and personal help. Great Job!!! Happy Holidays!! We both are experiencing the ability to hear things that we did not notice before. Thank You, Tom and Susan ”
12/20/2019 Review submitted online
“I have been happy with the service. ”
12/09/2019 Review submitted online
“Kelly did a exceptional job with my hearing test. She is a real professional. I will recommend all my friends with hearing issues to Kelly. I will always go back to her for all my follow ups.”
12/09/2019 Review submitted online
“Even though I knew I had difficulty hearing, I kept putting it off. After some "encouragement"(from my wife and DR.) I went to Modern Hearing Solutions. The difference was amazing! The staff are wonderful. I regret waiting so long to be able to hear clearly again. I would recommend them to anyone.”
12/07/2019 Review submitted online
“Great service. Very friendly.”
11/22/2019 Review submitted online
“I have been dealing with Modern Hearing for several years now. I love the service and friendliness of the staff. Very helpful and professional to deal with. Highly recommended.”
11/20/2019 Review submitted online
“Always courteous and helpful! Great place to do business with!!!!”
11/20/2019 Review submitted online
“I am a 1 year user of hearing aids which have improved my communications according to my family and myself. I have had follow up exams at 6 months and now 1 year which have gone very well. These exams were scheduled at the Wadsworth office, nearest to my home. My hearing aid experience has been excellent, which I expect will continue.”
11/20/2019 Review submitted online
“Really appreciated Modern Hearings ability to accommodate by offering a location nearby for testing. The hearing aids prescribed work seamlessly with my iPhone. Background noises I’d heard of as interfering with clarity and focus have been nonexistent. I have already, and will continue, to recommend highly the expertise of Eric Mounts and the professionalism and kindness of his staff. ”
11/18/2019 Review submitted online
“I got my hearing aids about 3 years ago. They are rechargeable & I have never had a problem. When I need work on the ear piece, Kelly takes care of it in minutes. I would highly recommend Modern Hearing!”
11/18/2019 Review submitted online
“Eric fitted my hearing aides 2 1/2 years ago, He has always adjusted and checked to see that they are working properly. Always w/ no charge. Everyone in the office is friendly and helpful. The girls in the office have fixed them whenever I've had a problem, such as the tip of the boot tore off and I went in and Kelly fixed it for me. There is never a long wait to get something fixed.”
11/07/2019 Review submitted online
“I once again had an issue with the receiver going dead. Kelly Smouse put in a larger receiver and hopefully that will correct the issue. I take my hearing aids in and out several times a day depending on what I am doing. You all have been very receptive to assisting me when I have an issue or question. In addition when I got low on batteries, Kelly, the receptionist, gave me the number to call and I had my batteries within a week. I have found everyone I have dealt with at Modern Hearing to to professional and willing to do what is necessary to make my visit a good one.”
11/04/2019 Review submitted online
“Very professional and patient in helping to choose the correct hearing aid options. It is a pleasure to work with the staff and be able to see the same audiologist whenever a visit is required. ”
10/31/2019 Review submitted online
“I've had a couple small issues that were taken care of promptly, with limited loss of use. I was having some issues with my right hearing aid. I was in the vicinity of the office and just stopped by. I just left it there and stopped back a half hour later and Kelly had already checked it out. Great service! Too many businesses seem to forget you after they have your money. Not the case with Modern Hearing.”
10/19/2019 Review submitted online
“Dr. Sarah Crow was wonderful! She chose the best hearing aids that fit my lifestyle perfectly! She made me feel important. Thank you Dr. Crow! I can hear now. ”
02/05/2019 Review submitted online
Clinic details
At Modern Hearing Solutions & Choice Hearing Center, we have been helping patients with their hearing loss and hearing-related conditions since 1992. With locations in Akron, Alliance, Canton, New Philadelphia, and Wadsworth, we are the largest independent practice in Northeast Ohio.
We pride ourselves in providing the medical treatment of hearing loss and the associated cognitive affects. At Modern Hearing Solutions & Choice Hearing Center, we understand the impact hearing loss can have on your overall quality of life and that is why we do far more than provide hearing aids. Our experienced team offers compassionate, advanced hearing rehabilitation and care that addresses your individual needs. In addition to our advanced technology and extensive experience in providing 5-star treatment, you can feel confident that your hearing and tinnitus needs will be met while enjoying the extra steps we take to give you an exceptional, caring experience.
Hearing care services
- Memory Loss & Dementia Risk Assessment
- Restoring Hearing Clarity
- Tinnitus Treatment
- Invisible Hearing Aids
- Hearing Protection Devices
- Hearing Loss Rehabilitation
- Cochlear Implant Support
- FREE Hearing Test and Consultation
- In-Home Care
- Hearing Aid Repairs
- Hearing Aid Service
- Hearing Aid Accessories
Hours of operation
Sunday | Closed |
Monday | 10 am - 4:30 pm |
Tuesday | 8:30 am - 4:30 pm |
Wednesday | 8:30 am - 4:30 pm |
Thursday | 8:30 am - 4:30 pm |
Friday | 8:30 am - 4:30 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details