Doctors Hearing Care - High Point

“Dr. Melissa Westall and her business partner, Dr. Amy Kirkland, and their receptionist, Penny, are an exceptional team with a personalized touch and compassionate care. They have exceeded my expectations with allowing me to participate in conversations again. With much appreciation, ”

“I had a hearing test done due to hereditary hearing loss and wanted a baseline. I found everyone friendly and honest. I don’t need hearing aids yet. ”

“I have been a happy customer for several years, with multiple pairs of hearing aids. Service has always been excellent, with state of the art equipment for testing and adjusting for great results. Could not hear without them! Highly recommended team. ”

“I’ve been a patient for 5 years (profound hearing loss and aids for 30+ years, experience with several different audiology practices) and have never had a negative experience. Melissa is knowledgeable, communicates well, takes all the time needed for a meaningful visit. Penny is always a bright spot with her efficiency, warmth, and friendliness. 10/10 recommendation. ”

“Experienced, professional, available and dependable, yet warm and friendly atmosphere over my seven-year association with them. ”

“Very knowledgeable professional and friendly. Truly listened to what I had to say and came up with different options. I would very highly recommend recommend!!!”

“The Audiologist that I have been a patient to for many years is very knowledgeable and helpful with a pleasant personality. The lady that is at front desk is equally helpful and pleasant. Going to Doctors Hearing Care is a pleasure. ”

“Service at Doctor's Hearing Care is professional, friendly and accurate. ”

“Wonderful care from Dr. Amy”

“Amy did a great job of getting me back on track with several hearing issues I was having! She always does a great job and knows exactly what the problem is. Couldn't do without her expertise and willingness to help. ”

“This is my first time visiting this Doctors office. Every one in this facility is-compassionate and friendly. They address my hearing needs.”

“Easy to schedule appointments. Quick service. Friendly knowledgeable staff. Added perk for me - convenient. ”

“Love the convenience of the office and the quick service given any time I have needed something. ”

“Pleasant group at Drs. Hearing. Trust them with my hearing.”

“Drs Hearing care always does a great job for me ”

“I am given expert service. Amy always keeps my hearing aids in good shape. She cleans my charger . She makes sure my ears are clear. She shows me how to work my phonak app. She gives me a thorough hearing test when appropriate and knowledgeable advise for all my hearing needs.”

“Amy is very personable and professional. She explains everything very thoroughly and answers all questions. I have been very pleased with the aids she recommended and hear much better. ”

“I have been a client of Amy Kirkland’s for lots of years- She has always given me excellent care - She is THE BEST!!! Also a very patient, kind, personable person. ”

“We love Doctors hearing Care and Amy!!! She is the best. She has really worked with my 96 year old mom. Highly recommend. ”

“Excellent customer service. 100% satisfied. Amy is very knowledgeable and caring . Very happy and satisfied with my new hearing aids! A very positive experience. ”

“I have received excellent care. Staff are super friendly and knowledgeable. I will continue seeing them for my hearing needs.”

““I am absolutely delighted to have found Doctors Hearing Care. Penny, the office manager, makes everyone feel at home. Doctor Westall is courteous, knowledgeable and easy to talk with and listens with an ear to field all your concerns as well offer helpful suggestions . It is a pleasure to be taken care of by them. Thank you,””

“Dr. Amy is knowledgeable and spends the time necessary to understand my hearing issues ”

“I am glad to have found Doctors Hearing Care. Penny, the office manager, makes everyone feel at home. Doctor Kirkland is refreshingly knowledgeable and yet open to listen to your suggestions. It is a pleasure to be taken care of by them. Thank you,”

“Dr. Amy Kirkland has done a great job of keeping me hearing well despite issues I have with earwax build-up. She not only makes sure my hearing aids are in top working condition and very clean. She has also made sure my ear canal is clear so I can get the most out of my hearing aids. I highly recommend her to anyone with a hearing issue, It is obvious to me that she cares about her patients and is also very knowlegeable. Thanks, Amy!”

“I have been with this company for at least 8 years . They are great and I will not go anywhere else for my hearing aid needs. the two doctors and Penny at the front desk are wonderful.”

“My experience has been excellent. Great service and care. My hearing is greatly improved.”

“I have been a patient of Dr Westall for about 5 years, and she always listens to my explanation of the problem, examines, and recommends a solution, which works! Penny, the office manager, always responds with a quick appointment.”

“On time. Listens carefully. Answers questions clearly. Cleans and replaces wires to hearing aids. Provides suggestions and advice. I could not ask for better service.”

“I had unsuccessfully used two other doctors before I found “Doctors Hearing Care”. The help from Dr. Amy Kirkland has been rewarding and successful. She and her associates are the most professional in the industry. I’ve been able to recommend their office to several friends who have achieved the same results. From setting appointments to testing and then the recommended products have meant the successful regaining of my hearing. They are the best!”

“I highly recommend Doctors Hearing Care! Dr. Westall is a wonderful listener and responds to any concern I might have. I have recommended this practice to friends and will continue to do so.”

“Very nice people and very quick to get you in and out. A pleasure to be able to go to this facility ”

“Have been with them many years. Excellent service and great customer service! I give them a 100 on a scale of 1-10!!! I always recommend them to my friends. ”

“Very happy with the staff easy to work with.”

“ Amy, Melissa and Penny are all very professional and friendly. I am one of their younger patients, and I appreciate all of their assistance as they work to help me with my profound hearing loss. I would highly recommend them to anyone who has any type of hearing issues.”

“My husband and I went to see Dr Kirkland for the first time about a month ago after her office came highly recommended by our primary care physician. We were both evaluated and my husband's hearing loss was significant enough to warrant hearing aids. He has since gotten the hearing aids and is very pleased with the result. Dr Kirkland is very caring and personable. She connected well and easily to both of us, explained our results and the recommended plan of treatment clearly and thoroughly. She and her office manager Penny arefriendly yet very efficient. We really can't say enough good things about our experience with this practice. Highly recommend!!”

“Dr. Kirkland and Penny are a winning combination. When I became a patient of Dr. Kirkland, I was very unhappy with both the service and hearing sides that I had at the time. She evaluated my hearing and set me up with new hearing aides that helped me tremendously while treating me with dignity and respect. She set me up with a program that helped me achieve a better quality of life.I look forward to many more years of continued help and friendship with these caring individuals.”

“Excellent service, very professional and also very welcoming and friendly - I love Dr. Kirkland and Penny - they are the best.”

“I have been going here for over 30 years! It’s been absolutely amazing working with everyone at Doctors Hearing! From either the first phone call or stepping inside the first person ALWAYS greet you with incredible Good Mornings smiles. The next steps you are warmly welcome from the audiologist who both provides you with much information and and concerns on what ever questions you may have and always gives you wonderful feedbacks with patience as well Trustworthy answers to better accommodate you or your family members.On another plus side they will even email you or text you to make sure your needs are fulfilled! Everyone is a real MVP here!”

“Excellent, professional and knowledgeable. Very caring and friendly. ”

“Dr. Amy Kirkland genuinely cares for her patients and provides exceptional hearing services. My wife and I have been using Doctors Hearing for over ten years and highly recommend them for your hearing needs.”

“Dr. Kirkland listened to my hearing problems and set up my new hearing aids to address the situation. Very professional. Great follow thru and helps in keeping your hearing aids in good condition.”

“Excellent knowledge,care, and service.”

“What a team of professionals!!! Dr. Kirkland has been working to keep me alive by making sure I still hear well, for the last twenty years. The team is the nicest group”

“It is so wonderful to hear well again! Your expertise and kindness is over the top!”

“Professionalism, knowledge and kindness = Doctors Hearing Care. ”

“Professional, caring and the nicest ladies you ever met. ”

“I have been going to Doctors Hearing Care for over 15 years. I drove from Raleigh to High Point today to get my checkup. Their care is superior and I love the entire staff.”

“Love my new friend, Dr Kirkland. Have learned so much in such a short time and feel she cares about me and my well being. Received my hearing aids today, and it’s a whole new world.”

“I am a new patient to this practice but I have had hearing aides before. I have been very pleased with the amount of caring, knowledge and patience exhibited by Dr. Kirkland. I really feel she is trying to give me the best hearing aide for my needs.”

“The staff is outstanding. Ms. Penny greets everyone that comes in the door with a smile in her voice. Both Dr’s are just absolutely wonderful. ”

“Love the friendly atmosphere . ”

“I have been enjoying my lyric hearing aid for 5 years and have not had one problem! I forget that I am wearing them. I love going to see Amy once a month and feel like the staff is family! Would not go anywhere else!!! This is the best!”

“Very thorough, knowledgeable and friendly. Explained everything clearly. Thank you!”

“Great experience with terrific service and sound guidance from Dr. Westall. She really took the time to help me identify the best hearing aids for my needs and the process to them was super easy. I absolutely love the devices I got. ”

“Always the most professional of any audiologist I have used. Used two others before I found Doctors Hearing Care. They care and help you”

“I thought the appointment was helpful and gave some worthwhile information”

“Dr. Amy has been taking care of my old ears for over 20 years! She has always provided me with loving and knowledgeble service. I feel at home when I visit Doctors Hearing care!”

“Dr. Westall is most knowledgeable and professional with my audiology care. Melissa, Amy, and Penny are a perfect team!”

“Dr. Westall takes the time to explain things to you with the utmost details. My questions were answered in a way it made me feel comfortable and satisfied with her answers. Her exams and rechecks are very thorough. I'm glad that I came to this office for my hearing aid needs. One thing I would like to mention though, it's time to get rid of the masks. If office staff wishes to wear them that's fine but they shouldn't be requiring everyone that walks in the office to wear one at this point.”

“Dr Amy is very thorough answering my questions and concerns. Wouldn't go anywhere else.”

“This is my second visit with Dr. Kirkland and on both I give her excellent. She is one of the best sale ladies I have met. I am sure of this because she knows her product and the best way to apply it. I am very pleased so far.”

“Dr. Kirkland helped me with my first set of hearing aids many years ago and has continued to look after me with a tremendous knowledge and gives of her knowledge very unselfishly. Thank you Dr. Kirkland..!!”

“Dr. Kirkland has helped me hear well for about 15 years. Doctors Hearing Care provides state of the art devices and service. In my latest visit Dr. K. introduced a new instrument that will provide me multiple hearing modes which I can access from just one button on top of each instrument. This will enable me to adjust quickly to several different environments without using an app on my phone. I know from many positive, past results that she will expertly program these devices for each environment I need. I would not even consider a different audiologist. ”

“All ok, except I was in a different office and left alone while my earphone was worked on. I would like to have observed what was done for purely personal interests. I am glad my volume level was turned up. All my questions were answered.”

“Amy Kirkland and staff are very professional and caring. They have always quickly responded to questions and concerns. Their follow up to fitting for hearing aids is excellent. I highly recommend Amy Kirkland and Doctors Hearing Care.”

“Dr. Kirkland is very professional and personal and I enjoy my visits to her office. I am confident of any suggestions she may make and will always recommend her office to other’s. Penny is also a very pleasant person and always very helpful of anything needed. ”

“Could NOT have found a better group….!”

“Selecting a new Doctor is always a bit unnerving. From the minute that I stepped into the office (over 10 years ago), I knew that I had made the right decision for me. Do not hesitate - make an appointment with Doctors Hearing Care. You will be amazed how your life improves when you can hear!”

“What a welcoming, wonderful practice! Penny, the receptionist, could not be more helpful and I treasure Dr. Kirkland. I am very pleased with her care. ”

“Dr. Kirkland is exceptional. She is always available to help, even after hours. I’ve been seeing her as a patient for over five years and I hold her in the highest regard. Highly recommend A+++”

“Dr. Westall is someone who will give you the facts as well as good advice. She is kind and understanding, having taken care of my mother's needs the last ten years of her life. She is now monitoring my hearing for when I get to the point I need hearing aids. ”

“Dr. Kirkland and everyone in the clinic are all very professional, knowledgeable, and caring. The clinic runs on time and never is overcrowded. Dr. Kirkland takes ample time to discuss my options and to explain everything to me.”

“Dr. Kirkland and staff are great! They provide friendly, personalized care. Always concerned and helpful to whatever my hearing needs are. Highly recommended!”

“The doctors and their staff are the best. The most knowledgeable and professional in the profession. Always accomplished my goal of hearing better.”

“Went in for a hearing test today because I was having trouble hearing, can’t read lips anymore due to the masks. Penny was super friendly and the whole staff made a point to say Hello- very rare now a days! Melissa did the hearing test, we talked about what my best options would be. I was interested in Lyric hearing aids, she measured my ears and I walked out of there actually HEARING what people were saying. I can’t thank her enough! Exceptional service. Thanks again.”

“I love Amy and the entire staff at Doctors Hearing Care. You can not ask for a better group to help with your hearing needs. ”

“Excellent experience. I had thought I might have trouble keeping them in my ear. Surprise! Not uncomfortable at all. Highly recommend.”

“I have always received excellent care from Dr. Amy Kirkland. ”

“Excellent personalized service. And excellent follow-up appointments. Friendly, thorough service and outcome.”

“Awesome customer service. Good review of needs and options. Fully satisfied ”

“They are very caring understanding and always ready to help great customer service ”

“Professional, kind, compassionate attitude. Questions answered...one on one care...all appreciated.”

“I have been a patient of Dr. Amy Kirkland for the past six years and have enjoyed excellent care and advice in managing my hearing loss. Working outside creates additional stress on my hearing aids and Doctor's Hearing Care's annual maintenance agreement has proven to be a good investment in keeping my aids in good working condition, as well as, providing frequent check-ups on my ears and hearing. Dr. Kirkland, Dr. Westall and Penny always make each visit a pleasant experience. I highly recommend this practice to anyone needing help with their hearing!”

“These ladies are very professional and caring. They do their best to see each patient is when the need arises. Their office is always clean and well organized. All on the staff are very friendly. I couldn't ask for any better care.”

“As always another professional and pleasant experience with Penny and Dr. Westal and Dr. Kirkland. I have been a patient of Dr. Kirkland’s for many years. They really take the time to provide me with what I need from simple device maintenance to being fitted for new devices. Would not go anywhere else.”

“This office is the friendliest that I have ever delt with. I've been a patient for almost 5 years and have had a fun and professional visit every time. They are knowlegable and answer all questions that I have .I consider them my friends and always look forward to seeing them.”

“This office was great. The staff were friendly and patient and made the entire experience for getting my hearing aids easy. I definitely recommend this office to anyone thinking about getting a hearing test and buying hearing aids. ”

“This is an impressive group of professionals who are both compassionate and excellent in the field of hearing. I am so glad I chose this practice and can highly recommend it to all. ”

“What an amazing group of compassionate and knowledgeable professionals. I am fortunate to be one of their patients. The day I walked out of their office, being able to truly hear again, I was able to hear leaves being blown across the pavement. It was startling to realize him much I had been missing. Many thanks to Dr. Amy Kirkland.”

“Dr Kirkland gave me my life back. I was missing so much not understanding conversations with my grandkids or anyone for that matter. The day I got them was so awesome. After a world of muted sounds walking out her door and being assaulted by the noise of cars going by, the clicking of my directional light...it was wonderful. I am ever so grateful to her! ”

“Staff was very friendly; it was easy to get an appointment. Dr. Amy was very thorough and explained the results in detail. ”

“The staff are warm friendly . Dr. Westall is easy to understand and she is eager to answer questions . I find the folks at Doctors Hearing easy to work with and I am happy to give an excellent rating.”

“Dr. Kirkland was thorough and patient in explaining my hearing loss and the best way to address it. She was highly recommended to me, and after my appointment, I can recommend her as well.”

“Amy Kirkland and her staff have helped me with my hearing problems since she opened her practice. She is an outstanding lady. The only problem is I can now hear my wife fussing at me. Amy says this is a personal problem outside her sphere of influence.”

“After being away 3 years working with VA for no cost, i am back with my LYRIC and Doctors Hearing Care. Both Dr. Kirkland and Dr. Westall are GREAT. Could not be more pleased with their service.”

“Dr.’s Hearing Care is superior in all areas of hearing care. The staff is personable, professional, and provides services with complete satisfaction . ”

“Everyone on the staff from Dr Melissa, Dr Amy and Penny are very professional and friendly. Always ready to help and very knowledgeable.”

“Thank you for fixing my appliance Tuesday, it is great to hear again. It is always a pleasure to visit your office, even during Covid-19!”

“Very pleased with my experience at this practice.”

“Great experience! Would highly recommend Doctors Hearing and Amy Kirkland!”

“Awesome! Dr. Amy has been so great explaining everything and making sure my devices are just right for me! ”

“I have been treated by Amy for 3 years and have enjoyed every minute! The office is fun and I consider them good friends. The lyric hearing aid has been awesome and I have had no problems. I would encourage everyone to go there! Penny is fun and very efficient and great at answering questions. I always enjoy my visits to them!”

“I have been a patient of Dr. Melissa Westall for several years now and I am thankful for her knowledge and her willingness to try new technology. I feel that I am in good hands and that you can call the office with any issues and Penny will follow up and call you back asap. You can feel they really care about you and you are like family to them. Yes I would recommend Doctors Hearing Care because it is just not always about knowledge and being professional (they have plenty of that) but it is also about how they approach you with warmth and understanding and willingness to listen. In my long years of dealing with audiologists, they are the best.”

“Dr. Kirkland determined the degree of my hearing loss and then offered a choice of solutions. Her advice has always been helpful and accurate and I have confidence in her ability. The staff are friendly and efficient.”

“I have had a multi-year professional relationship with Doctors Hearing Assoc. Dr Amy Kirkland has been my primary caregiver, but the entire office staff are top notch. I have been very pleased with their service and friendly demeanor. Thank you!”

“I always enjoy my sessions with Dr. Kirkland. She is knowledgeable and helpful, and I have confidence in this clinic.”

“Dr. Amy is absolutely wonderful. She really cares about her patients and is very knowledgeable. She takes time to listen to my concerns and is able to offer great advice. I am so glad that I went to her with my hearing problem. A+++”

“Dr. Melissa Westall is most professional and knowledgeable with her audiology care for me. Many thanks to Melissa, I have enjoyed being able to participate in conversations in busy restaurants and convention halls the past four years. Dr. Amy Kirkland and Melissa along with Penny really care about their patients. ”

“I just LOVE this place!! Dr. Kirkland and her staff always stand ready to give you the best in hearing care. As professional as everyone is, the atmosphere is always warm and friendly............they make you feel like family! Thank you Dr. Kirkland for giving me a new lease on life........I love the new sounds I'm hearing! I would recommend Doctors Hearing Care to everyone!”

“Very professional organization.....up to date on technology and offering the most advanced products in the industry. Very sincere in working to understand your hearing problems and get them corrected. Before learning about Doctors Hearing Care I had been to two other local doctors without any success in correcting my hearing deficiencies.......I would certainly recommend Doctors Hearing Care to everyone.”

“It is going to change my life. I was so impressed with Dr. Kirkland and her office and when she saw how excited I became she shared that same excitement! I left her office and shared with a friend who needs hearing aids and helped get her an appointment with Dr. Kirkland in two weeks. I am one more happy lady. ”

“Dr Kirkland is without doubt the most caring of all the hearing specialists with whom we have dealt. Truly accommodating and determined to get the right solution for the patient.”

“I have been a patient of Doctors Hearing Care for about 5 years. The Doctors that are associated with the practice are very professional and very pleasant to work with in selecting the correct hearing aid for the patient. I recommend them highly if you need hearing services.”