Cortland Hearing Aids - Timeless Hearing

“Hearing test and review was fantastic. When I called for appointment I didn’t have to schedule months out. When I arrived for my appointment I was taken in right away. Hear testing was very thorough and comprehensive. Review afterwards was beneficial with no pressure for anything extra.”

“Gabby is great. She understands the issues and can make suggestion to solve them quickly. She has been right on about everything!”

“Very attentive and tuned in to my needs. If I have a problem they get me right in. Would recommend them to anyone needing help!”

“Was having really bad issue with loss if hearing in right ear and needed help. Allyssa immediately spoke with Gabby who took me right in and diagnosed the issue as wax blockage and immediately removed it. I had been so angry and frustrated. The care of both these women relieved all my concerns. Thank you so much. ”

“Staff are very friendly and always greet me warmly. Excellent service whenever I show up, especially when I have issues. ”

“My father is a new person since getting hearing aids. He is now able the hear his family and enjoy life to the fullest. The staff was amazing and very caring. ”

“Staff was very helpful and professional. Asked questions and adjusted settings for me.”

“It’s always a pleasure visiting Cortland Hearing Aids. I’m always greeted warmly and they are very efficient with their appointments being on time. All who work there are friendly, knowledgeable and professional. ”

“The staff at Cortland Hearing Aids all treated us in a friendly manner. Gabby Menke gave us her full attention, and examined and cleaned our hearing aids in a very professional manner. ”

“I have had nothing but positive experiences with Ashley and Gabby. Got hearing sides in January and then lost a lot more hearing in an accident. I've needed a lot of adjustments and tests and have never had a problem getting seen quickly. They are terrific!”

“Very professional and friendly service.”

“Very happy with my hearing aids, they are a blessing and I'm so glad that I was directed to check out Timeless Hearing. I've worn hearing aids since I was 19 years old (60 years now), these hearing aids are great.”

“Friendly, professional, extremely capable and caring staff. Love 'em.”

“Always very helpful , friendly and informative.”

“The staff at both the Cortland and Ithaca locations are very friendly and knowledgeable. Ashley has been wonderful to work with—she recommended hearing aids that suit my needs and include the technology I was looking for. She also knows how to optimize them for the best performance. I really appreciated that she was able to make a remote adjustment, saving me a trip to the office. ”

“I had a 6 month checkup with Ashley today. She was personable, informative and helpful. ”

“I just was so happy with my first appointment with them! They are all so nice and friendly !”

“As always the staff at Cortland hearing are absolutely wonderful. Wait time is minimal and service is extremely excellent. ”

“An excellent experience and an opportunity to learn more about hearing in general and how the other factors in health, age, etc interact with it.”

“Ashley and staff are very friendly and capable. Especially with me and my domes! Always a pleasure to go to the office.”

“Ashley and the office staff are wonderful!! My whole family goes there- always attentive and eager to help! ”

“So very friendly and quick to acknowledge you as soon as you walk inside. Needed a slight adjustment and it was quick and thorough! A+”

“I have been very happy with Cortland Hearing Aids. The staff, the service, and the hearing aids themselves have been great.”

“Both my husband and myself have had exemplary service on getting our hearing tested, being fitted with hearing aids and our six month routine check ups. I highly recommend Suzette to any one serious about improving their hearing. ”

“Cortland Hearing is simply fantastic. I've been working with Ashley for 2 1/2 years and the experience is just overwhelming in a very positive way. Ashley is very sensitive to the customer's needs and very thorough. No question goes unanswered and is unequivocal in content (means excellent). I look forward to my appointment next September when I probably will be upgraded with the latest technology. Batteries were changed today under the warranty. ”

“Ashley and the whole staff were fantastic! I would definitely recommend Cortland Hearing Aids to my friends.”

“I’ve been a patient for several years now. I recommend them for your hearing needs 100%. The front desk staff are friendly and welcoming, the technicians and hearing aid specialists amazing. All in all an excellent, reasonably priced business. ”

“I’ve been using Cortland Hearing Aids for almost a decade. The devices and care they provide has been consistently excellent. I highly recommend them.”

“We are very pleased with the service and can't wait for our hearing aids. What a difference they will make in our lives. Thank you”

“There should exist a "My rating" of 6 (Beyond Excellent)! I had two unexpected scheduling requests within a week with Ashley and both were met with a smile and completely resolved. Everyone is clearly happy to be working there. And "It shows." Thanks Ashley and team Cortland.”

“Very helpful. Extremely pleasant experience. ”

“Very friendly, professional and knowledgeable staff. I will be using them for all of my hearing needs. ”

“Great experience Suzette was great! I am a new person! Love the support!!”

“The staff if kind ,efficient and knowledgeable. No matter whom you deal with you will be happy. They listen and adjust things to fit my needs. I am grateful to have gone here and highly recommend you do! You won't be disappointed!!”

“Very friendly, helpful and professional staff!! The best place for hearing aids for a reason.”

“ I have been a patient for several years. I am always comfortable with the knowledgeable and considerate providers. Staff is very helpful and pleasant. It is wonderful to be able to hear again!! Don’t hesitate to schedule. ”

“I was nervous but they immediately put me at ease. Ashley was very professional and made me relax and did a great job. Did not have to wait for long at all to be seen. Everyone was pleasant and helpful. I would highly recomend them. ”

“Always a pleasant place to visit. The staff is very friendly and courteous. I see Ashley and she’s the best. Never a pressure situation, they show you the products and you make a decision. Great people to work with. I can’t say enough about my experience there.”

“I highly recommend going to Cortland hearing . The staff are professional and polite. The office is clean and inviting. I went there to get my hearing checked and have taken my dad there as well . They don’t pressure you into anything and really seem to care about the people they see . ”

“Professional, comfortable environment. Highly recommend for hearing concerns. Excellent facility. All questions carefully answered. Other hearing aid businesses are much closer but I choose to go to Cortland Hearing AIDS.”

“Welcoming office decor with neutral colors. Friendly staff. Ashley administered my hearing test and explained the results to my satisfaction. Although I do not need further evaluation, I would return to Cortland Hearing Aids if necessary.”

“Ashley was very helpful with my concerns. Very happy with my experience.”

“Really great place. Nice and helpful. Nice to hear clearly for the past 2 1/2 years. Give them a 12 out of 10. They always answer all of my questions ”

“I was having some “squelching” with my hearing aid. Dr.Pace, Ashley, and the staff are phenomenal. They scheduled an appointment and Ashley was able to take care of the issue. I am grateful for their experience and care with my hearing deficit. ”

“Ashley is top-shelf all the way. Have never had a bad experience with her or any member of the staff at Cortland Hearing Aids, and I've been a patient for a while. ”

“Dr. Pace and Ashley are wonderful. I have taken my Mom and I am now a patient. They have taken excellent care of us. I have referred friends, because I am delighted with the outstanding service that I have received. The staff is professional, helpful, and courteous. It has been a good experience. And I can hear!”

“I’ve worked with both Suzette and Ashley over the past nine years. Both are top- notch. I have nothing but good things to say about Cortland Hearing Aids.”

“Warm and inviting atmosphere. Ashley is very professional and knowledgeable. I only have a positive feeling whenever I deal with this office and staff - nothing negative.. ”

“The folks at Cortland Hearing Aids are welcoming, knowledgeable, accommodating and patient. I'm very pleased with my experience there.”

“I’m delighted to be a patient at this practice. They are professional, caring, helpful, and available if/when I need advice or an adjustment. ”

“Best place to get hearing aids. The front office girls are the best. Ashley is superb, very professional and caring. Really enjoy seeing everyone when I have to go there.”

“An office full of wonderfully like individuals. The clinical quality of my hearing assessment overshadowed my prior experience. Suzette’s professionalism is outstanding as is her enthusiasm !!”

“The best thing that ever happend. Great people, great service. I am very pleased.”

“My moderate hearing loss has been helped tremendously by my newly acquired hearing aids. I can now hear all conversations regardless of where people are in a room or how soft spoken they are! Ashley was professional and compassionate and is highly recommended. ”

“The entire staff is always friendly, knowledgeable, and helpful. They really pay attention to your needs and always do their best to meet them. I am always very well-satisfied with the service I receive. ”

“Best experience I have ever had. Understood my financial situation and didn't make me feel guilty that I couldn't pay more than what my insurance covered. Staff are very helpful and wearing hearing aids again is fantastic to hear again.”

“Friendly, professional service. Listened to my concerns, thorough screening and hearing test. Fitted hearing aids with complete instructions for care and adjustment of volume and programs. Couldn’t be happier. Great follow-up as well. ”

“Nice and neat office space, staff very helpful and friendly. Ashley, my hearing aid specialist, very well versed and knowledgeable in her field! ”

“Ashley was very professional got my hearing back so I can enjoy having conversations in every situation! Thank you ”

“I am beyond happy with the initial visit and then the fitting and training for my hearing aids. Ashley is so understanding and well versed in her job. I had been wearing aids from a competitor and the hearing aids from Cortland are far above the quality of those. I haven't heard this well in 15 years, the stream by my home, the birds singing, etc. I am so thankful for these hearing aids and for the service given at Cortland Hearing Aids.”

“Totally awesome! I can't find enough good words to say. The staff at Cortland Hearing aids do a fantastic job. They have the knowledge, skills and friendly service. My life has totally turned around. Thank you Cortland Hearing Aids!!”

“They were competent, helpful.”

“My mom went here and she had a wonderful experience, she was very satisfied, which makes me very happy.They were very courteous and Suzette was very patient with my mom and the hearing problems. My mom overall had a great experience there. Better than the last place definitely. ”

“They were easy to understand and approachable. They told me in advance everything they were going to do so there is no questioning or anxiety or anything - they were just very very nice. ”

“I liked everything! She was very pleasant and very knowledgeable. She took time with him to make sure I understood how it worked and how it went on and took the time to answer my questions. She was just amazing. ”

“They were friendly, courteous and seemed very competent and informative. They answered any question I had. ”

“I liked her caring attitude.”