Palm Beach Hearing Associates - PBG

“I made an appointment with Maya Berenson weeks ago and was looking forward to my first hearing test and an evaluation with her . I got to my appointment on time and filled out forms. When I handed them in to receptionist, I was informed that my appointment was given to someone else as I did not reply to some text that was apparently sent to me 2 days earlier confirming my appointment. My iPhone has been in service at the Apple Store for a broken screen and battery issues so I have not had any access to it. I was in complete disbelief upon hearing their narrative but I argued that that seems totally unprofessional and unfair to do this to a potential patient. The receptionist told me I could wait until the patient who took my place finished in about 30 minutes and I could be seen. I had another Doctors appointment scheduled so that wasn't an option. All the doctors and physical therapists I am seeing will text reminders to confirm but that is par for the course and automated. I have never been obligated to confirm and have never had an appointment cancelled for not confirming, until Maya Berenson at Palm Beach hearing associates. I would not recommend this facility given my experience as a new potential patient. If this is how one is treated, imagine as a patient how you would be treated. My family and I were quite upset . First time in 35 years I have had something like this happen so I do not recommend Maya Berenson from Palm Beach Hearing Associates on PGA blvd.”

“Friendly, knowledgeable and great service. This is a perfect place for combat veterans to have their hearing evaluated. ”

“I enjoyed coming to the office. Everyone’s very professional and courteous to all. My needs are always met, and they always answer all the questions for me. Thank you so much for being the best hearing a specialist ever!”

“Been going there for about 2 years. Everybody is always friendly and helpful. They take the time to answer any questions. They service my hearing aids and make sure they are working properly. ”

“Outstanding service. They went out of their way to help me. They spent time to answer all my questions. Worked to assure that I am getting the most out of my hearing aids. Can’t thank them enough ”

“Everyone was very courteous and concerned. Unfortunately I wasn’t able to get a hearing test due to the fact they found wax in my ears. But I’ll set up another appointment when I deal with the wax problem. Looking forward to the test..”

“PB Hearing Hearing Associates sent me an invitation to attend their office event for a complimentary hearing test. I was greeted in a friendly manner, when I arrived. Dr. Berenson was delightful, as she checked my ears and performed my hearing test. She is very knowledgeable and clearly communicated the outcome, as well as her recommendation. I took care of my mom until she was 99, so I realize how important it is to have good hearing. Hearing loss can affect brain function, which is critical, especially as we get older. Even though I have worked in medical sales as my career, I took my ears for granted. Since I had not been having any problems, I had never scheduled a hearing test. My last one was in grade school. Now that I have a baseline, I will have my ears checked every few years. Many thanks to Palm Beach Hearing Associates for offering this wonderful service! ”

“Exceptional experience. Marilyn was very organized and welcoming. Dr. Maya was thoughtful, calm, patient, intelligent and devoted to understanding my hearing problems and determining the best solution. Certainly one of the best health care experiences I’ve ever had. ”

“I felt validated and enjoyed my visit. Maya was superb. ”

“Very professional and helpful”

“Dr Maya and Brooke have been fantastic working with me through several issues trying to get my new hearing aids. Marilyn at the front desk is extremely friendly and personable. Recommend this office ! Appreciate their patience and professionalism! ”

“Excellent experience start to finish!! Great explanation of types hearing aids-pros & cons. Fitting & set up perfect!”

“My examination was easy and very pleasant my doctor was very knowledgeable and he performed all the exercises professionally. When going over the results and the devices he spoke and showed me with easy to understand language. I highly recommend the team. ”

“My examination was first class the doctor was very knowledgeable he performed all the exercises professionally I'm also going to tell a few of my friends and my sister”

“Service was excellent”

“I brought my 88 year old mom in for a new hearing aid consult. It was such a nice and quick visit . Also location is across the street from my mothers neighborhood. Thank You,”

“Very professional and friendly. ”

“What a great experience! Everyone was personable and Dr. Maya took the time to explain everything to my 92 year old father. Thank you”

“My review for this office visit is EXCELLENT+! I couldn't believe that Marilyn, the receptionist, took the time to go out in the parking lot to show me the way because I was floundering while looking for the building. Maya was very knowledgeable and professional and explained everything in the utmost detail. She made me feel very comfortable and I had absolutely no qualms about ordering a hearing aid after listening to her. I recommend this office very highly!”

“This was an amazing experience - she was the best but even the front desk was so easy to work with!!! I would totally recommend this place. My husband and I both got hearing aides and she was awesome and knowledgeable… Thank you so much”

“Love this place! Maya is very professional and knowledgeable. Everything was explained in detail and I wasn’t pressured or rushed in my decision making. I highly recommend this place!”

“I've been going to Maya for a few years now and LOVED her from my first visit! Found them while I was searching online so wasn't sure. Read the reviews and decided to try them. SUPER office!! Very professional, thorough, have a wide range of hearing aids so she made sure I got the one that was just right for me, Love my hearing aids, and they're so comfortable that I very often have to check to make sure I put them in!! Couldn't be a more satisfied customer. ”

“Great job friendly and professional. Very knowledgeable”

“I am very pleased with the service and care I receive at Palm Beach Hearing Associates. Maya is professional, attentive to my hearing issues and works to resolve the problems. I'm glad Kim, the office voice you hear on the phone & the person you meet when you arrive at the office is calming & welcoming!”

“ I highly recommend this office. I was very satisfied with my experience. Maya was very knowledgeable and helpful in all regards.”

“Maya is an educated and personable doctor who enjoys her work. She has helped me to hear better with the technology available to me.”

“From day 1 the quality, expertise and knowledge from the entire staff has been nothing short of exceptional. I made the best choice ”

“Very good”

“Maya, My husband and I came in together.Maya is plesant,skilled,very patient. Gave each one of us personal attention.Pleasure to do business with”

“Very professional with a great emphasis on customer satisfaction. Recommend them highly”

“Took my mother in for a baseline test, lovely staff, got an apt in 3 days. Will be back as needed. ”

“The staff are the nicest people in the world. Serge gave me plenty of time, answered all my questions, and addressed all of my concerns. I always felt welcomed and was encouraged to call with any questions or to make an appointment for any reason. I am a Florida resident, but spend the summers up north. Serge told me to see him before I leave so he can do a complete check-up. I was told that all my needs will be met. So far, I am 100% satisfied with Palm Beach Hearing Associates. I was never rushed through my appointment and always felt that my comfort was their highest concern. A perfect 10!”

“Great company, people and service!”

“Maya is super. Great personality, very caring, very skilled. Made sure the hearing aides are the best ones for my issues and made sure everything fits inside and outside my ears for the most comfort and the best sound quality. Came here after reading the reviews online. She’s now my go-to. ”

“I am a current resident in North Carolina. But, spend half of my year down in Florida. We were looking around for someone who could help with my hearing aid issue while we were down south. I was so pleased that Serge was able to cover my aide under warranty and was so accommodating to answer any questions I had. I will be back to visit again! ”

“The doctors listened carefully to my issue and recommended the hearing aid they thought would be the best for me. This helped me out a lot. I love my new hearing aids, they fit me perfectly and help me live a better life. Thank you! ”

“I give five star reviews very seldom. Palm Beach Hearing is deserving of “at least five star” in their professionalism, dedication and total availability to their patients at all times. I own a Toyota dealership in North Palm Beach and there are very few businesses that can measure up to my standards of excellence in customer service. Serge Gurariy and Maya Berenson’s Palm Beach Hearing is one of the few. ”

“Serge and Maya have been so incredible to work with. Their professionalism and knowledge is beyond compare. Plus their receptionist Ella is always willing to help with a pleasant attitude, something that is becoming rare these days. The entire office is customer focused and service based. I am so glad that I found them! I highly recommend Palm Beach Hearing Associates!”

“Serge is the best hearing aid provider I have ever had. This is my 5th set of hearing aids from other providers and Serge fitted me with the best hearing aids, by far. He is professional and goes the extra mile to accommodate me when issues arise. Glad I found him. ”

“Maya was incredible. She helped me find the perfect pair of hearing aids and was patient with me.”

“When I took my grandmother to get her hearing test, the whole staff was very welcoming and kind. She suffers from dementia and often has issues going places. They helped me go over what to get her and I am so happy she can hear me again. ”

“I saw Dr Maya Berenson, Audiologist at Palm Beach Hearing Associates after seeing a supposed hearing aide "specialist" in Stuart, Fl. I was told by that "specialist" that she had 15+ years experience and that due to the shape of my ear canals I would NEVER be a candidate for the in-the-canal invisible hearing aide devices that I preferred . This was as a suprise and after some investigation I got a referral to Dr Berenson. At my first consultation she quickly told me that this other opinion was not correct. I was a very good candidate for in-the-canal devices and we had a pair ordered at the same price I would pay for the over-the-ear devices. She has been extremely helpful and I highly reccomend her!”

“Maya Berenson is very well versed on the equipment she offers and did an excellent job setting up and adjusting my wife's hearing aids. Everyone in the office is very courteous and helpful. Highly recommended.”

“This facility was helpful in finding quality hearing aids. They were flexible with my schedule and accommodating. It was also a very clean and a pleasant environment. ”

“I was recommended starkey hearing aids by my friend who also visits this facility. They are very comfortable and I was able to figure out the controls with my phone quickly. They fit nicely with my mask too. ”

“I recently visited my great uncle in Florida who has been having hearing problems for ages. I brought him in and everyone was so kind and thoughtful. It was exceptional service.”

“I saw Mia this afternoon. I went for an audiologic test thinking I had lost my hearing 100% in one ear. So glad to learn I was wrong and I just needed a slight adjustment. Thats because Mia knows her stuff.”

“Serge and his staff are awesome. All of my questions were answered and I was made to feel comfortable!”

“I have been a patient for 2 years now and can’t be happier, been to Costco before here and couldn’t be happier with Palm Beach Hearing, now I actually know what normal Hearing is like. ”

“Very professional and gave good information.”

“Serge answered all my questions and showed he had my best interests in mind. I highly recommend him!”

“Keep your Costco deals, (My opinion only). This gentleman is not only the best, he is also a class act. Thank you Serge for all the time you spent with me on my hearing issues.”

“This was a very easy process...Everything was clearly explained from the test results to the various products that are available...It was a very comfortable experience and very professional...I would highly reccomend them to anyone that is questioning any issues related to hearing.”

“I had been to 2 different hearing appointments and struggled with the feedback and suggested treatments. Serge explained everything so completely and honestly that I finally understood and felt educated by his visit that I could make the correct decision. He helped me make the ACCURATE decision. I would give him a 100 star rating if I could. He made me feel very comfortable and it was his priority to help me understand. Thank you! I will see no one else but him going forward!”

“Serge demonstrated kindness and provided answers to all of my questions. Facing changes in one’s own health can be overwhelming. I appreciate his direct and honest assessment.”

“Serge is very knowledgeable and very patient and extremely thorough.”

“Excellent visit. Got all the information l needed. ”

“This is my second year with Serge. The first was to be tested, and ultimately get hearing aids. The second is for follow up and review. Serge is very professional, knowledgeable, helpful, and patient. If improved hearing is on your list of To-Do's this year, go to PB Hearing.”

“Serge is the best!! I would strongly recommend him to anyone who has a difficult hearing situation.”

“I was referred by my physician for a hearing test and I didn’t know what to expect. Dr. Berenson was very thorough going through my case history and the exam. I had a horrible experience two years ago. I would recommend Palm Beach Hearing Associates to anyone for their hearing needs. Dr. Berenson is the best!”