Hearing Solutions Inc
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Staff
Jacob Lawing,
HIS, BC-HIS
Hearing Instrument Specialist
Jacob started his career in the hearing industry in 2004 and worked in the family business until 2007. From October of 2007 to April of 2009, he left to advance his education and travel. Since coming back in 2009, he has worked closely with all of Hearing Solution's patients to help improve their quality of life and he has devoted countless hours to serving the needs of the community.
"I get enjoyment from assisting people and helping them live easier lives. The progression of technology is something I pride myself on studying. To me, getting to know my patients on a personal level is equally as important. How better to help someone than to know them and their needs?" Jacob said.
Ken Macdonald,
HIS, BC-HIS
Hearing Instrument Specialist
Hearing challenges have been part of a life-long journey, being raised in an era when the medical field told my parents that sensorineural loss (nerve damage) could not be corrected and that amplification through hearing aids would be futile. I did not recognize how severe my loss was until my next door neighbor, a hearing specialist, brought home testing equipment and I viewed the results, first-hand. I was 35 years old.
The opportunity to join the professional team at Hearing Solutions is a result of my experience as a long-time client and our mutual commitment to providing exemplary service, coupled with state-of-the-art, customized solutions. The personalized care that I received instilled my desire to contribute to the community of individuals who wish to improve their quality of life by optimizing their ability to hear.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 21 verified patient reviews for Hearing Solutions Inc! Their average review score is 4.95 () from 21 reviews.
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“In some businesses customer appreciation carry more weight than management appraisals. It's a fact that you are those you serve and therefore, good custom service generates positive feedback. The level of extreme quality customer service rendered by, Jacob Lawing and the staff at Hearing Solutions is almost unexplainable. From the moment the appointment was made until the last day, I exited the business with my hearing aids the experiences were nothing short of remarkable and professional, wrapped with exceptional customer service. I am hearing things that I had not heard in my home, church and community in years. The hearing aids are so comfortable, I forget that I am wearing them. I recommend Hearing Solutions to anyone who know something is wrong with their hearing but don't know how to put a voice to it. Hearing solution uses state of the art equipment to diagnosis the problem. Afterwards you are presented with a range of options to choose from. The only thing that you need to know is YOU. The You that you present to Jacob, will be the happier YOU when you walk out of the business. ”
“When I learned that my deductible would start over on 1/1, I panicked. From the first call to Hearing Solutions, Lynn began the task of arranging the insurance and getting the ball rolling. She found a small opening in the schedule, and I got to meet with Ken. He provided a plethora of information and said he would "do what he could" to make this happen before 1/1. Victoria tied all the loose ends together, and on 12/28, they called me to come and be fitted. I have never, and I do mean never, seen customer service like this. Ken ensured that my new Oticons fit perfectly, and were customized for my needs. What a team!”
“Jacob and Ken are simply outstanding hearing specialists. They obviously love their work and have created a friendly and caring environment. They are always available to address any problem that arises with one's hearing aids and are particularly adept at finding solutions. Getting timely appointments is never a problem. Lynn at the front desk is especially wonderful as are all of the employees I have encountered - I just don't know their names yet. They are all very kind, friendly, helpful and technically proficient. When the hearing aid technology advances and they advise me to upgrade, I never hesitate to exchange my old hearing aids for new ones.”
“I have been blown away with the professionalism I have encountered at Hearing Solutions. This is my fourth set of hearing aids and I cannot believe how much better I am hearing. I would recommend Hearing Solutions to anyone who wants to hear better ”
“All of my experiences with them are totally positive! The entire team is terrific! Cannot think of any aspect of their service which needs improvement!”
A message from Hearing Solutions Inc:
We are taking all precautions according to the CDC to prevent the spread of Covid-19 and for the safety of our patients and staff, we'll be seeing one appointment at a time . Please call us with inquiries regarding our Covid-19 protocol.
Clinic details
At Hearing Solutions, you can feel comfortable and confident you are receiving the best hearing care. Our team of professionals will assist you with all your hearing needs. They are knowledgeable in the latest technology in hearing aids and devices to ensure your complete satisfaction.
We are located in the shopping complex with Hippo Records, Jackson Hewitt Tax Service with plenty of parking. Papa John's Pizza is on the corner.
Photos
Hearing care services
Hearing services in Greensboro, NC
Free Hearing Tests. We never charge for hearing exams.
Hearing Aid Fittings: We personalize our recommendations based on your hearing needs, and we custom-fit your hearing aids to suit your hearing loss.
Real-Ear Measurement/Real-Ear Testing: This ensures your hearing aids are perfectly tuned for your ears, giving you the most accurate and comfortable sound.
Repairs and Programming for All Hearing Aid Brands: We have the hardware, equipment, and expertise to get your hearing aids working better, regardless of manufacturer.
Hearing Aid Maintenance: Your hearing aids need regular care to perform at their best. We're happy to provide cleaning and assist with every day maintenance.
Custom Hearing Protection: It’s also important to prevent hearing loss by protecting your hearing. We can create hearing protection, industrial & shooter protection, in-ear monitors for musicians, swimmers’ plugs, and more.
Walk-In Visits: Simple repairs and services are welcomed; comprehensive services require an appointment.
Supplies & Accessories: We offer a complete selection of supplies from all major manufacturers including: high-quality batteries, wax filters, microphone covers, ear solvents and ear mold lubricants, hearing device dryers, receiver earbuds, and assistive listening devices/alarms.
Hearing Aids in Greensboro, NC
ReSound GN SIGNIA Oticon PHONAK Starkey WIDEX
What’s Included with
My Hearing Aid Purchase?
When we dispense a pair of hearing aids, that purchase includes our services for the entire warranty of the hearing aids. Most hearing aids come with a three-year warranty. We cover all services: repairs, follow-up visits, retesting, readjustment, cleaning, and maintenance. Anything you come to see us for, we’ll take care of it at no charge. If you’re having trouble with a hearing aid, we do not want an office visit fee to keep you from getting the problem solved.
What If I Purchased Hearing Aids Elsewhere?
If you’ve gotten your hearing aids from somewhere else and aren’t satisfied with them, give us the chance to make them work better for you. We will only charge a small office fee to reprogram your hearing aids or repair them so you’re hearing at your best.
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
American Sign Language
Habla Español
Affiliations
We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.
We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.
Clinic links
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 12 pm, 1 - 5:30 pm |
| Tuesday | 8:30 am - 12 pm, 1 - 5:30 pm |
| Wednesday | 8:30 am - 12 pm, 1 - 5:30 pm |
| Thursday | 8:30 am - 12 pm, 1 - 5:30 pm |
| Friday | Closed |
| Saturday | Closed |
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
American Sign Language
Habla Español
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details