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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 114 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.96 () from 114 reviews.
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“I have been taking my special needs brother, Mark, to hearing Aid Works in the Rochester New York for several years now and I can't say enough about how kind, compassionate and patient they are working with him. He never has any fear of going there like he has with other doctors appts in the past. Their concern for his comfort and hearing are truly real and they take as much time as needed to make sure that he is always comfortable and hearing to the best of what they can offer before we leave. Thank you to Brena and all for being an absolutely wonderful group that we can call "friends" and for your gentle care with my brother, Mark.”
“Great people Great service Great products - Excellent location”
“I had a wonderful enlightening experience at "Hearing Aid Works". They have a very engaged, professional team that runs like a Swiss watch. Crystal made it easy to schedule a hearing test appointment. What really drew me to "Hearing Aid Works" was there credentials, reviews and reputation. I did some research before I made an appointment, and nearly everyone Dr. Pouliot treats has given her a 5 Star review. Dr. Pouliot is also an accredited provider of a nationwide group "Hearing-Up" dedicated to following Audiologist "Best Practices" in patient care. Dr. Pouliot gave me probably the most through, comprehensive hearing examination I've ever had in my life. This included not only an extensive hearing test, but a thorough physical examination of my ears and eardrums as well. I would highly recommend "Hearing Aid Works" and Dr. Pouliot for any hearing concerns. In fact, after hearing about my experience, my brother is going to schedule an appointment with them.”
“I had my hearing tested yesterday by Brittany. It’s been 7 years since getting it tested. She was very knowledgeable and friendly. I then bought 2 new hearing aids since it’s been 8 years or so since I got my old ones. She was very accommodating in that I’ll get them before a family party coming up soon. With my old ones, I have a lot of trouble hearing them. So I am excited to be getting new ones before party to see how they work. I thank her very much. ”
“My annual hearing test was performed by Dr. Brena Brennan and I found her to be a wonderful addition to the team. She was knowledgeable, friendly and sensitive to my needs. As usual the rest of the staff continues to be outstanding and the office is run to perfection! It's a pleasure to have such a dedicated team helping me.”
A message from Hearing Aid Works Audiology:
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Clinic details
Hear the Hearing Aid Works Difference!
Our taem at Hearing Aid Works Audiology, uderstand that hearing instrument fittings are more than just devices out of a box. We follow audiology best practices to help you get the most out of your fitting and meet your hearing goals. Using Real-ear Measurements (REM) and other verification methods along with the best diagnostic equipment in the industry.
2.4K + Patients Served in the Rochester Area
Insurance Providers 50+ accepted at Hearing Aid Works
Hearing care services
**All services are performed at our office OR your home, for your convenience.**
Hearing Evaluations - All hearing evaluations are performed by an experienced and licensed specialist. Our high-tech equipment will give you the most precise hearing analysis. Complimentary screenings and consultations are available.
Specialty Testing - Including Tinnitus Evaluation and Treatment, Real-Ear Verification (REM), Vestibular Assessment & Dizziness/Vertigo Evaluation, Newborn, and Special Population Testing. Ask about our videonystagmography study if you are experiencing vertigo, spinning, or dizziness
Earwax Flushing - Utilizing video otoscopy to remove all obstructions using curette, suction, and flushing. Eardrums are visualized before testing for the safest procedure and best results.
Hearing Instruments - Largest variety of high-end manufacturers in the industry including:
- Oticon
- Phonak
- Widex
- Unitron
- Resound
- Signia
- Starkey
- Unbreakable and Waterproof Hearing Aid Options
- Reconditioned hearing instruments are available.
- Bluetooth connectivity, rechargeable batteries
- Hearing Aid Accessories
Some Of Our Additional Services Include:
- Custom Ear Plugs, Headphones and Products
- Skilled Nursing Facilities and At-home Visits
- Equipment Repair & Reprogramming. We'll fix any hearing aid & work with all the top brands
- We are ASL American Sign Language friendly
Our Audiologists follow Audiology best practices to help you to meet your hearing goals.
Amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Telehealth services

American Sign Language

Tinnitus

Balance testing

Screen/test at home

Ear cleaning
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm by appointment |
Tuesday | 9 am - 5 pm by appointment |
Wednesday | 9 am - 5 pm by appointment |
Thursday | 9 am - 5 pm by appointment |
Friday | 9 am - 5 pm by appointment |
Saturday | Open by appointment |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Telehealth services

American Sign Language

Tinnitus

Balance testing

Screen/test at home

Ear cleaning
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details