Sound Relief Tinnitus & Hearing Center - Golden
Staff
Kaela Fasman,
AuD, CCC-A, CH-TM
Audiologist
Dr. Kaela Fasman earned her bachelor’s degree in speech, language, and hearing sciences from Texas Tech University in Lubbock, Texas, and a clinical Doctorate of Audiology (Au.D.) from Washington University School of Medicine in St. Louis. Kaela is passionate about providing excellent care and improving the quality of life of her patients and their families. She values her opportunity to help people live healthier and happier lives through improved communication and tinnitus relief. She enjoys educating friends, family, and patients about tinnitus and hearing loss.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 56 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Golden! Their average review score is 4.91 () from 56 reviews.
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“Very good care as always! Highly recommend Sound relief!!”
02/19/2026 Review submitted online
Received 02/19/2026Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for saying this Michele! We look forward to our continuous support along your journey!”
“Sound Relief scheduled me in at 4pm the day after I called them reporting loss of hearing in one ear. Dr. Kelly told me I had a broken wire that they would replace as soon as a replacement could be obtained. This just took a few minutes. I’m waiting to hear from them as soon as my aid is repaired. I give them 5/5 for their help.”
02/05/2026 Review submitted online
Received 02/11/2026Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your experience! We are glad we were able to get you in quickly and identify the issue right away. Dr. Whitley and our whole team work hard to provide prompt, knowledgeable care when hearing issues come up unexpectedly. We appreciate your trust and will be in touch as soon as your hearing aid repair is complete.”
“Very thorough and professional. Explained everything very clearly complete testing.”
01/20/2026 Review submitted online
Received 01/22/2026Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your feedback! We're glad you felt the thoroughness and professionalism we aim to bring to every visit. Clear communication and complete testing are key parts of how we make sure you feel confident in your care. We appreciate your trust! ”
“I’ve been with them since we moved to Colorado. Always excellent and genuinely friendly service for me and my hearing aides.”
01/20/2026 Review submitted online
Received 01/22/2026Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your kind words and continued trust since your move to Colorado! We are so glad you’ve consistently felt well cared for; both personally and with your hearing aids. Providing excellent, genuinely friendly service is exactly what we strive for, and we’re honored to be part of your hearing journey.”
“Kaela and Kelly are both exceptional audiologists. I'd strongly recommend Sound Relief !!!!”
01/13/2026 Review submitted online
Received 01/14/2026Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you so much for your kind words and strong recommendation! We are lucky to have Dr. Fasman and Dr. Whitley on our team; their expertise, care, and dedication truly make a difference. We are grateful for your trust and honored to be part of your hearing care.”
“If you suffer from tinnitus and have been putting off addressing this, please call Sound Relief immediately! Here’s my story and why I made the appointment…I will be 65 in July and as a child, my mother told me that I complained often that there was a bee in my ear. I also had several ear infections which led to tubes being placed in one or both ears. Only after my appointment today did I feel I have a better understand of tinnitus and how it may have affected many aspects of my life. I have hope now! Doctor Kaela immediately set my mind at ease, tested my hearing and went over the results with me. She had sample devices that I tried that immediately lessened my tinnitus. I am now working with Sound Relief to have my own device! ”
01/12/2026 Review submitted online
Received 01/13/2026Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you so much for sharing your story. It's incredibly meaningful to hear that after so many years of living with tinnitus, you finally felt understood and supported. Dr. Fasman has a remarkable ability to put patients at ease, and we’re so glad you experienced that firsthand. We are honored to be part of your hearing journey and excited to continue helping you find lasting relief — and most importantly, renewed hope. Thank you for choosing Sound Relief.”
“Traveled to golden from out of state over the holidays needed aids repaired received prompt service very professional staff . Thank you ”
01/02/2026 Review submitted online
Received 01/06/2026Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your kind words! We're so glad we could assist you during the holidays, especially while traveling from out of state. Our team in Golden is always here to help, and we’re happy you received prompt, professional service. Safe travels, and thank you for trusting us!”
“i was treated great. everything was covered. Im going to get the relief that I need for Tinnitus and use what was suggested. everyone was so great in the office and caring ”
12/23/2025 Review submitted online
Received 12/24/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your experience! We are so glad you felt well cared for and supported during your visit. Helping you find real relief from tinnitus is exactly what the Sound Relief Method is all about, combining expert guidance with a plan tailored to your needs. We appreciate your trust and look forward to supporting you every step of the way!”
“Golden Sound Relief has helped me for many years. Dr. Fasman is friendly, professional and very competent. Excellent product.”
12/17/2025 Review submitted online
Received 12/18/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your continued trust over the years. We're so glad to hear that Dr. Fasman’s care has made a lasting impact; Her combination of warmth, professionalism, and expertise is exactly what we aim to deliver. We're grateful to be part of your ongoing hearing journey!”
“Sound Relief, Golden truly stands out as the best!”
12/16/2025 Review submitted online
Received 12/17/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for the wonderful compliment! We’re so glad to hear that our Golden team has made such a strong impression. Providing exceptional care and support is what we strive for every day, and we are grateful for your trust!”
“Very professional, friendly and efficient service”
12/15/2025 Review submitted online
Received 12/16/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your kind words! We're glad to hear you experienced the professional, friendly, and efficient care we strive to provide at every visit. We appreciate your trust and look forward to seeing you again!”
“Always prompt & efficient! Very trustworthy & good at what they do!”
12/09/2025 Review submitted online
Received 12/10/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for the kind feedback! We are glad to hear you’ve consistently experienced prompt, efficient care and that you feel confident in our team. Earning your trust means everything to us, and we’re always here to help however we can.”
“I have had several different doctors at the Golden office. All have been very helpful and professional. Their office assistant is also very good as well.”
12/04/2025 Review submitted online
Received 12/05/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your experience. We’re glad to hear that every Audiologist you’ve worked with in our Golden office has been helpful and professional, and we appreciate your kind words about our whole team as well. We’re grateful for your trust and are always here to support your hearing care.”
“I happen to work in the same building that Dr. Kaela Fasman does and purchased my first set of hearing aids here at this Sound Relief Tinnitus & Hearing Center in Golden. She Explaned everything in detail and answered any questions I had. She gave me options to try out several different devices or a few days. I am really impressed with the Oticon devices I am trying out now. Thank you so much Dr. Kaela ”
12/03/2025 Review submitted online
Received 12/04/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your experience. It’s wonderful to hear that as someone who works in the same building, you chose to trust Dr. Kaela and our Golden team with your hearing care. Dr. Kaela is thorough and thoughtful in the way she explains every step, and we’re glad you felt supported and informed throughout the process. It’s great that you are able to try several devices and that the Oticon option is working well for you so far. We truly appreciate your trust and are here whenever you need us!”
“Great job of review and explaining ”
11/25/2025 Review submitted online
Received 11/26/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you so much Keith! We appreciate your trust in our team.”
“Dr. Kaela did a fantastic job. Excellent communication skills very empathetic great explanation of the test results.”
11/20/2025 Review submitted online
Received 11/21/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your kind words! We are so glad to hear that Dr. Fasman's communication, empathy, and clear explanations made such a positive impact on your visit. She’s truly dedicated to helping patients feel informed and supported, and we appreciate you taking the time to share your experience.”
“Howdy !!! I've been a patient at the Golden Sound Relief hearing Center since 2017. I recently had to get both of my (2) hearing aids sent in- they quit working altogether. My usual doctor was out on vacation, so I saw Dr. Kelsey Harris. Wow !!! Her attention to detail, genuine concern for my hearing and level of care were outstanding. I had to leave work early and drive out of the mountains roughly 100 miles. Dr. Harris is the paradigm of what every audiologist should strive to be. In addition to dealing with a wax build-up, she walked me through what I need to do to care for my hearing aids, provided (2) loaner hearing aids and is seeking to have my hearing instruments replaced under warranty. I highly recommend this Sound Relief Center and Dr. Kelsey Harris. She can and Will help You !”
11/17/2025 Review submitted online
Received 11/19/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you so much for sharing this Marvin, and for being part of the Sound Relief family since 2017. Dr. Harris will be grateful for your kind words. Her attention to detail, genuine concern for patients, and commitment to doing things the right way are exactly what we value in our providers. We’re glad she was able to help with everything from managing wax buildup to securing loaner devices. We appreciate your trust over the years, and we’re always here whenever you need us. Thank you again for the heartfelt recommendation!”
“Always can get appointment within reasonable time when I want/need it. Like the location. ”
11/08/2025 Review submitted online
Received 11/12/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your feedback! We’re glad to hear that scheduling has been convenient for you and that you’re happy with the location. Making access to care easy and reliable is an important part of the experience we strive to provide. We appreciate your continued trust!”
“Dr Fasman was pleasant, easy to work with., she explained the test clearly , answerd all my questions and was easy to understand .”
11/05/2025 Review submitted online
Received 11/12/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your kind feedback! We're so glad to hear that Dr. Fasman made your visit comfortable and informative. She’s committed to clear communication and personalized care, and we're happy that came through in your experience. We appreciate your trust and look forward to supporting you on your hearing journey.”
“Completely accommodating! Very thorough. Just love the staff there. Always experience a welcoming vibe every visit!”
10/27/2025 Review submitted online
Received 10/29/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing such kind feedback! We're so glad you feel welcomed and supported each time you visit. Our team works hard to provide thorough, personalized care in a warm and comfortable environment, and it means a lot to know that comes through. We truly appreciate your trust and love having you as part of the Sound Relief family!”
“Very professional ”
10/24/2025 Review submitted online
Received 10/29/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your feedback! We’re glad you felt the professionalism of our team, it’s something we take great pride in. We appreciate your trust and the opportunity to be part of your hearing journey.”
“I went in today for a cleaning and help with feedback from my hearing aids and pairing with my new phone. I was told I had earwax and would have to make a different appointment and pay several hundred dollars to have the doctor clean out the ear wax. Mind you it is a 2 hour drive for me to get to the clinic . They were also unable to help me pair the devices with my phone. Corporate medicine at its finest. I won't be going back to these people.”
10/20/2025 Review submitted online
Received 10/22/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“We’re truly sorry that your recent experience didn’t reflect the level of care we strive to provide. We understand that making a long drive for an appointment, only to feel rushed and leave without resolution, is incredibly frustrating. After speaking with you directly, Dr. Julie offered to personally remove the earwax and help resolve the app issue at no charge. While we understand that the distance makes returning difficult, that offer still stands should you wish to reach out in the future. We also want to clarify that earwax removal is performed by a doctor for safety reasons and typically costs between $50 and $100 per ear, depending on time and complexity — not $300 as was mentioned in your review. We value your feedback and take it seriously. Your experience has helped us identify areas for improvement in scheduling and pre-appointment communication, and we’ll be implementing changes to help prevent situations like this going forward. We wish you the best with your hearing care and truly appreciate the opportunity to learn from your experience.”
“Was given an immediate appointment. Excellent service and app assistance by Dr. Fasman. I highly recommend Sound Relief.”
09/04/2025 Review submitted online
Received 09/08/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you so much for your kind words and recommendation! We’re glad we could get you in quickly and that Dr. Fasman provided the support you needed, including with the app. We truly appreciate your trust and are here whenever you need us!”
“I had such a pleasant experience . The staff is excellent ! The Dr. listened to my concerns and provided excellent solutions. ”
08/26/2025 Review submitted online
Received 08/27/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your kind words! We’re so glad you had a pleasant experience and that our team and doctor were able to address your concerns with the right solutions.”
“What a wonderful office from front to back. Dr.Fasman really took her time to understand my concerns and walked me through the whole process. The whole crew was on time, attentive and very thorough. Thanks for the help!!”
08/22/2025 Review submitted online
Received 08/22/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your kind words! We’re so glad Dr. Fasman and our team took the time to address your concerns and provide the attentive care you deserve.”
“I had a very pleasant experience visiting Sound Relief today. Friendly staff greeting, efficient, Visit started on time and ran for the projected time of 60 minutes. Dr Fasman excellent delivery of the procedure, efficient. Has a good relationship with people, makes you feel comfortable , as though you were in your own home ”
08/01/2025 Review submitted online
Received 08/05/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for the kind words! We're so glad you felt comfortable and well taken care of during your visit with Dr. Fasman — we’ll be sure to share your feedback with the team.”
“Went to find out ear problems and was very satisfied with my results ”
06/30/2025 Review submitted online
Received 07/01/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you!!”
“Today was my first time ever meeting with an audiologist. Dr Fasman is so kind & supportive. She gave me all the time I needed to ask questions & take home some basic skills to work with my tinnitus. What an asset not just for the Golden community but the entire front range. Start with her if you’re new to this like myself.”
06/19/2025 Review submitted online
Received 06/20/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for your thoughtful review! We're so glad Dr. Fasman made your first visit a supportive and informative experience.”
“I had a very positive experience during my visit. From the moment I arrived, I was greeted by a very friendly check-in staff member. Dr. Fasman was exceptionally kind and attentive. She took the time to explain everything thoroughly and consistently checked in to see if I had any questions. I truly appreciated the wealth of resources she provided to help me better understand and manage my tinnitus. Overall, I left feeling very pleased with my visit and optimistic about the treatment plan moving forward.”
05/22/2025 Review submitted online
Received 05/27/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your experience! We're so glad to hear that Dr. Fasman and our team made you feel welcomed, informed, and supported throughout your visit. It's wonderful that you left feeling optimistic, and we're here for you every step of the way on your journey to managing tinnitus.”
“The staff are exceptional. They are both extremely knowledgeable and very personable. They spent an extraordinary amount of time with me. I couldn’t be more pleased. ”
05/21/2025 Review submitted online
Received 05/22/2025Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you so much for your kind words! We're thrilled to hear you had such a positive experience and truly appreciate your trust in our team.”
“Moving my tinnitus from 8-9 to 2-3 is profound. The result is more energy during the day, restfulness and night, and the ability to pay more attention to what others are saying and doing. Extraordinary, to say the least.”
06/06/2023 Review submitted online
Received 06/07/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for the review, Peter! We are absolutely thrilled to hear about the profound improvement in your tinnitus, from a level of 8-9 down to 2-3. It's truly extraordinary!”
“Dr. Fasman has been exceptional. She goes above and beyond for all my hearing needs.”
06/04/2023 Review submitted online
Received 06/05/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for the review, Mike!”
“I've been working with Dr. Kaela Fasman for maybe a year now, to get the right hearing aid and settings for hearing loss due to middle ear surgery. She is attentive, kind and knowledgeable. I totally feel like I have an ally in coping with my hearing issues and getting the best performance out of my hearing aid. I would recommend her to anyone looking for this type of expertise.”
05/27/2023 Review submitted online
Received 05/30/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Meg, thank you for taking the time to share your positive experience with Dr. Fasman! We're delighted to hear that she has been instrumental in helping you find the right hearing aid and settings to address your hearing loss following middle ear surgery.”
“My hearing aids have a component that really helps with my tinnitus. Working with Dr. LaBrec and the staff at the Golden office has been so easy. Whenever there's a problem, I just have to call and they either help me via phone or arrange for me to come in that day.”
05/16/2023 Review submitted online
Received 05/18/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Lois, thank you for sharing your positive experience with Dr. LaBrec and the staff at the Golden office. It's great to hear that they have been helpful and accommodating when it comes to addressing any issues with your hearing aids. ”
“I have seen Dr. LaBrec since my first session. I found her to be very thorough and responsive to questions and concerns.”
05/15/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your positive experience with Dr. LaBrec! It's wonderful to hear that you have been seeing her since your first session and that you found her to be thorough and responsive to your questions and concerns. Having an audiologist who is thorough and attentive to your needs is essential, and it's great to know that Dr. LaBrec exemplified these qualities. Your comfort and understanding are important, and it's fantastic that she addressed your questions and concerns effectively. We appreciate your feedback and trust in Dr. LaBrec's expertise. If you have any further questions or need additional support, don't hesitate to reach out. Thank you for choosing Dr. LaBrec for your hearing healthcare needs!”
“Very professional and eager to make sure that you have everything that you need. Extremely helpful and friendly.”
05/15/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Mark, thank you for sharing your positive review. We're glad to hear that Sound Relief in Golden provided a high level of professionalism and was eager to ensure that you had everything you needed. It's great to know that they were extremely helpful and friendly throughout your experience. Providing excellent customer service and meeting the needs of their patients is crucial, and we're pleased that they delivered on these fronts. If you have any further questions or require additional assistance, don't hesitate to reach out to them. Your feedback is greatly appreciated, and we thank you for choosing Sound Relief.”
“Visited Sound Relief several years ago to check on my hearing and tinnitus. Dr. LaBrec tested my hearing and after a thorough examination and explanation, discussed the options available to me. Decided, after some research, to go with Oticon hearing aids and have been extremely pleased with both the hearing aids and Dr. LaBrec. The Oticon hearing aids are so much more advanced than the ones I was familiar with. These hearing aids have helped in enhancing life by hearing more and better and helping to prevent any further hearing loss..”
05/13/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your positive experience with Sound Relief and Dr. LaBrec. It's great to hear that during your visit several years ago, they conducted a thorough examination of your hearing and tinnitus, providing you with a comprehensive understanding of your situation. It's always valuable when healthcare professionals take the time to explain options and discuss them with patients. I'm glad to know that after conducting research, you decided to go with Oticon hearing aids and have been extremely pleased with both the hearing aids themselves and the service provided by Dr. LaBrec. It's fantastic that the advanced technology of the Oticon hearing aids has significantly enhanced your ability to hear and has contributed to preventing further hearing loss. These positive outcomes can truly make a difference in one's quality of life. Thank you for taking the time to share your positive feedback. It will undoubtedly assist others who may be considering their options for hearing aids and seeking help for their hearing and tinnitus concerns.”
“Dr. LaBrec and Sound Relief have been very helpful in my experience of tinnitus. For me, the ringing was getting worse quickly until I got help from these great professionals. Now, I seldom even notice any ringing. I am glad to have had their help.”
05/13/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“David, thank you for sharing your positive experience with Dr. LaBrec and Sound Relief. It's wonderful to hear that they have been helpful in managing your tinnitus. The fact that the ringing was escalating but has significantly improved with their assistance speaks to their expertise and the effectiveness of their approach. It's great that you now seldom even notice any ringing, indicating a significant reduction in your tinnitus. This improvement can have a profound impact on your overall well-being and quality of life. Thank you for expressing your gratitude for the help you received from Dr. LaBrec and Sound Relief. Positive feedback like yours not only acknowledges their expertise but also helps others who may be struggling with tinnitus find hope and seek the help they need.”
“I've found Dr. Fasman to be an excellent clinician -- knowledgeable, professional and personable. She really listens to my concerns and we have had good conversations about how we can address my concerns. She's never in a rush -- always makes me feel like a valued patient.”
05/12/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Richard, thank you for sharing your positive experience with Dr. Fasman. She is an excellent audiologist who possesses a combination of knowledge, professionalism, and personability. The fact that she takes the time to listen to your concerns and engage in meaningful conversations about addressing them speaks volumes about her dedication to patient care. The fact that Dr. Fasman never rushes through appointments and makes you feel like a valued patient is a testament to her commitment to providing personalized and attentive hearing healthcare. It's always reassuring to have a healthcare professional who prioritizes the patient's needs and ensures their comfort throughout the process. Your review highlights Dr. Fasman's positive qualities and will certainly be helpful to others who may be seeking an audiologist with these attributes. Thank you for taking the time to share your experience, and I'm glad to hear that you've had a positive and rewarding relationship with Dr. Fasman.”
“I came to Sound Relief due to chronic Tinnitus that I had suffered with for well over 8 years. After suffering a great deal of headaches, disrupted sleep, and troubles with concentration I knew I had to do something. From the moment that I started the therapy and using the new hearing aids combined with the pink noise I have felt progressively better. I haven't suffered the headaches for most of the last 7 months that I have been a patient. Dr. LaBrec has been great and very responsive to any questions that I have had. Customer service by the entire team has been of the highest quality. Getting this treatment and using the Oticon hearing aids has improved my life a great deal. I would highly recommend Sound Relief, Dr. LaBrec and their system to anyone who suffers from the Tinnitus and the association hearing loss issues.”
05/12/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your positive experience with Sound Relief and Dr. LaBrec. It's wonderful to hear that the tinnitus retraining therapy and the use of new hearing aids combined with pink noise have helped alleviate your chronic tinnitus. The fact that you have felt progressively better and have been able to enjoy relief from headaches for the majority of the last 7 months is truly encouraging. It's also great to know that Dr. LaBrec has been attentive and responsive to your questions and that the customer service provided by the entire team at Sound Relief has been of the highest quality. It's clear that tinnitus treatment, along with the use of Oticon hearing aids, has significantly improved your quality of life. Thank you for recommending Sound Relief, Dr. LaBrec, and tinnitus retraining therapy to others who may be dealing with tinnitus and hearing loss issues. Your review will surely help others in similar situations make informed decisions about seeking help and finding relief.”
“I recently experienced hearing loss from a semi truck accident. Dr Fasman worked with me diligently to help me achieve my goals in regard to this loss. Her expertise and the technology of Oticon just blew me away I highly recommend them both ”
05/12/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Kym, thank you for sharing your review regarding your experience with Dr. Fasman and the Oticon hearing aids at Sound Relief. We are sorry to hear about the hearing loss you experienced due to a semi-truck accident, but it's encouraging to know that Dr. Fasman has been working diligently with you to help you achieve your goals in addressing this loss. The expertise of Dr. Fasman combined with the advanced technology of Oticon has made a significant impact on you, and it's impressive to hear that they have exceeded your expectations. Their commitment to providing effective solutions for your hearing loss is commendable. Thank you for recommending both Dr. Fasman and Oticon. Your positive feedback serves as a testament to their professionalism, expertise, and the quality of their technology. I hope that your journey toward better hearing continues to be successful, and I wish you all the best in your hearing recovery.”
“Dr. LaBrec and the skilled staff at Sound Relief are simply fantastic! My tinnitus is a constant companion, but with their help and training, I am able to refocus my attention, mitigate the effects of the tinnitus and my perception of it, and with auditory therapy, effectively manage my tinnitus and even eliminate the anxiety associated with it. I am so thankful that I went to Sound Relief for relief!”
05/11/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your positive review of Dr. LaBrec and the staff at Sound Relief. It's wonderful to hear that they have been fantastic in managing your tinnitus. Tinnitus can be challenging to manage, but it's great to know that with the help and training provided by Dr. LaBrec and the skilled staff at Sound Relief, you have been able to refocus your attention, mitigate the effects of tinnitus, and even change your perception of it. The fact that you have been able to effectively manage your tinnitus and eliminate the associated anxiety is truly remarkable. Seeking professional help and undergoing auditory therapy can make a significant difference in the management of tinnitus, and it's heartening to hear that Sound Relief has played a crucial role in providing you with the tinnitus relief and support you needed. Thank you for sharing your gratitude, and I'm glad that your experience at Sound Relief has been so positive.”
“I've been going to the Sound Relief Hearing Center in Golden for about 2 years. Dr. Alison LaBrec is wonderful. She answered all of my questions, and I am very happy with the Oticon hearing aids she suggested. I've had three other hearing aids from different companies, and the Oticon hearing aids have been the best for me. Thank you Dr. Alison for everything!”
05/11/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Sharon, thank you for taking the time to leave a review of your experience at Sound Relief Hearing Center and your positive feedback about Dr. LaBrec. It's great to hear that you have been a patient for two years and that Dr. LaBrec has been wonderful in addressing all your questions and concerns. It's particularly encouraging to know that the Oticon hearing aids recommended by Dr. LaBrec have been the best choice for you. Having tried three other hearing aids from different companies, finding the right fit can be a challenging process, and it's wonderful that the Oticon hearing aids have met your needs. Your appreciation for Dr. Alison's guidance and support. It's always important to have a knowledgeable and caring professional who can guide you through the process of selecting and adjusting hearing aids. Thank you once again for sharing your positive experience at Sound Relief Hearing Center, and I'm glad to hear that Dr. LaBrec and the Oticon hearing aids have made a significant difference in your hearing.”
“I have been using the Oticon miniRITE R (with CROS) for about a year. I had previously used Phonak. I have been very happy with the switch. First I like that these are rechargeable vs messing with button batteries. The charge lasts all day, and nearly two under the right conditions. Second, I find they handle background noise better to help with honing in on the conversation you want to hear. The compression settings for noisy situations like restaurants is much better. Next I can't rave enough about having native support with iPhone and AppleWatch. My phone will measure battery life which I really appreciate. I can take calls and have the audio go directly to my hearing aids. This doesn't work too well in noisy situations, but otherwise is great. On top of that, when streaming a call, it doesn't turn off the external microphones so you still hear what's happening around you. That said, they aren't really that good for music. The sound isn't made for that and you'd be better off just using headphones like AirPods Pro or with transparent mode or bone induction headphones. I love that there really aren't tubes to get clogged and replace. It's a wire with a speaker. Oticon has an AppleWatch app and complication making program changes and volume corrections very simple and easy on the fly. My one critical thought and the only reason not to give it a 5 out of 5 is the charger. Since the LEDs on the hearing aids are not covered, there is light pollution on the charger that make it not good for bedside. Also, the power line isn't removable from the base despite being USB on the other end. This makes packing for travel less ideal. I would guess the next iteration would ditch USB A for the more accepted and prevalent USB C. I got around all of this by ordering the SmartCharger. It looks like a giant AirPods Pro case. It's USB C. All cables can be removed for travel. And zero light pollution. It has very straight forward leds only when the lid is open to show you the batter charge on the case which lasts for about three nights of recharging your hearing aids without USB power. I use this as my primary charging mechanism. A quick weekend getaway requires no cables or power bricks. In a pinch, hook it up to your computer or any USB charger to top it off. I would recommend to Oticon, ditch the desk charger and just stick with the smartcharger. As for Kaela Fasman at Sound Relief, I can't say enough great things about how she listens and helps make what you have work the best it can for you. I'm very grateful for her.”
05/11/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for sharing your detailed review of the Oticon miniRITE R hearing aids with CROS. It's great to hear that you have had a positive experience with these devices, particularly after switching from Phonak. The rechargeable feature is a significant advantage, eliminating the hassle of dealing with button batteries. It's impressive that the battery charge lasts all day and even longer in certain conditions. The improved handling of background noise and the compression settings for noisy environments like restaurants are valuable features. They help you focus on the conversations you want to hear, enhancing your overall listening experience. The native support with iPhone and Apple Watch seems to be a standout feature for you. The ability to measure battery life on your phone and take calls directly through your hearing aids is convenient, although you mentioned it may not work as well in noisy situations. It's a positive aspect that the external microphones remain active when streaming a call, allowing you to stay aware of your surroundings. You mentioned that the sound quality of the hearing aids is not particularly suited for music, but that's understandable as they are primarily designed for speech amplification. For music enjoyment, you recommend using dedicated headphones like AirPods Pro or bone-conduction headphones. The absence of tubes to get clogged and replaced is another advantage you appreciate in the Oticon miniRITE R. The simplicity of a wire with a speaker makes maintenance easier. The availability of an Apple Watch app and complication for program changes and volume adjustments on the go is commendable. Your only concern relates to the charger. The uncovered LEDs on the hearing aids cause light pollution on the charger, making it unsuitable for bedside use. Additionally, the non-removable power line on the base, despite being USB on the other end, is not ideal for travel. You suggest that the next iteration should consider using USB-C and provide a charger like the SmartCharger, which addresses these issues. The SmartCharger's USB-C compatibility, removable cables, and lack of light pollution make it a more convenient option for you. Your recommendation to Oticon is to consider discontinuing the desk charger in favor of the SmartCharger. You also express your gratitude for Dr. Fasman at Sound Relief, who has been helpful and attentive in ensuring that your hearing aids work optimally for you. Thank you once again for sharing your comprehensive review, which provides valuable insights into the Oticon miniRITE R hearing aids and your overall experience.”
“I’m a fairly new patient/customer and when I go there I feel as though I’m their only client. Dr. LaBrec is knowledgeable and patient. I actually look forward to my appointments. ”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Thank you for taking the time to share your positive experience with Dr. LaBrec. It is wonderful to hear that you feel like a valued patient and receive personalized care during your appointments. It is also great to hear that you find Dr. LaBrec to be knowledgeable and patient, and that you actually look forward to your appointments, which speaks to the high level of satisfaction with the services provided. We appreciate your recommendation and hope that you continue to have positive experiences with Sound Relief.”
“I have been a patient for about Four years now and I have nothing but good things to say about my experience with Sound Relief. Dr LaBrec has taken care of my needs from day one. With each appointment she has made sure my hearing aids are working properly and has kept me informed about everything she has done. I would recommend her and the company to anyone that has a hearing need without hesitation.”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Ray, thank you for taking the time to share your positive experience with Sound Relief and Dr. LaBrec. We are thrilled to hear that you have been a satisfied patient for the past four years and that you have received exceptional care and attention during your visits. Your review highlights the importance of personalized care and clear communication, which are essential for ensuring a positive experience with hearing healthcare. It is also great to hear that you would recommend Dr. LaBrec and Sound Relief to anyone with a hearing need, indicating your high level of satisfaction with the services provided. Thank you for sharing your feedback and for recognizing the contributions of Dr. LaBrec and the team to your hearing healthcare. We appreciate your recommendation and hope that you continue to have positive experiences with Sound Relief.”
“Dr. LaBrec and all the staff in the office treat you like you are their only patient. Super knowledgeable, they explain things through graphs and plain speech. I never get tired of driving down from the mountains to my appointment. I highly recommend Sound Relief and Oticon hearing aids. You won't be disappointed. ”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Deric, thank you for sharing your positive experience with Dr. LaBrec and the staff at Sound Relief. It is great to hear that you have received exceptional care and attention during your visits and that you find the team to be super knowledgeable and skilled in explaining things to you. It is also wonderful to hear that you highly recommend Sound Relief and the Oticon hearing aids, which indicates your high level of satisfaction with the services provided. Thank you for taking the time to share your feedback and for recognizing the team's contributions to your hearing. We appreciate your recommendation and hope that you continue to have positive experiences with Sound Relief.”
“When I started, the hope was the hearing aids would help my tinnitus and they most certainly have. While the ringing is not gone, it is certainly manageable and has made my life significantly easier. Dr Alison has been very attentive to my case as has the other office staff. I had an issue with one of the devices failing. It was sent into the factory and they replaced it with no issues. I absolutely recommend Sound Relief.”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Dave, thank you for taking the time to share your positive experience with Sound Relief and Dr. LaBrec. It is great to hear that the hearing aids have helped with your tinnitus and made your life significantly easier. Your review highlights the attentive care and service provided by Dr. LaBrec and the other office staff. It is also wonderful to hear that the issue with one of your hearing devices was resolved promptly and without any issues. Thank you for recommending Sound Relief to others. We appreciate your feedback and hope that you continue to have improvement with your hearing.”
“Kaela is all the things cited in the reviews and more. Technically she is current on the latest technology advances. She genuinely cares about service to her customers and is a good listener. The service at the Golden office is efficient and keeps appointment times as planned. The equipment in the office for hearing evaluations and follow ups is better than most other places. Rest assured you’re in good hands at the Golden office of Sound Relief.”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Tinnitus & Hearing Center - Golden:“Terry, thank you for sharing your positive experience with Dr. Fasman and the Sound Relief clinic in Golden. It is great to hear that Dr. Fasman provided you with exceptional service and that the clinic exceeded your expectations in terms of technology, efficiency, and equipment. Your review highlights Dr. Fasman's technical expertise and her genuine commitment to providing excellent service to her customers. We appreciate your recommendation and hope that you continue to have positive experiences with your hearing healthcare.”
“It is always easy to complain, but much harder to say Thank you! Dr. Kaela Fasman is just so outstanding at her job. I have been going to the Golden office for about 2 years and she is always thorough, compassionate, kind and helpful. I would recommend her to anyone having hearing loss! Thank you , thank you for all you do for me. You are truly appreciated!”
02/18/2021 Review submitted online
“The sound relief hearing center in golden, Colorado is THE place to go if you are experiencing tinnitus or hearing loss. I’ve been working with Dr. Kaela for a year now and find the entire experience to always be exceptional. My hearing loss and tinnitus is professionally managed and is so much improved! I recommend this location and staff to anyone looking to improve their hearing and therefore their life. ”
12/13/2019 Review submitted online
“My initial visit I was impressed by how I was treated as if I was their only patient. Dr Kaela Fasman extremely helpful in explaining how each model of hearing aids how they work, their individual features and the benefits. She not only tested the full spectrum of my ears hearing ability but was able to customize each hearing aid program to compensate for my personal hearing loss. When she was done I could hear the full spectrum of frequencies. I was able to hear my granddaughters very quiet voices. I couldn't be happier with the results. ”
11/07/2019 Review submitted online
“My mother has been going to Sound Relief in Golden for 3 years. All of our lives are better since she is wearing hearing devices. She is much happier and her quality of life is so much better. We thank the team in Golden for her excellent care!”
10/03/2019 Review submitted online
“Kaela and Alison are wonderful to work with. I have been a patient for over 2 years and they have always been accommodating with my schedule and listen to my concerns. They are experts in their field of hearing and it shows. Thanks for all you do. p.s. the cookies are great too! ”
09/18/2019 Review submitted online
“Dr. Kaela Fasman is incredible!!!!! Her attention to detail is amazing. My hearing aids have restored my job, as well as my life!!!!. Thanks, Doc!!!!! ”
02/23/2019 Review submitted online
“I've been putting off going to an audiologist for a long time. So I decided to do something about my hearing loss and tinnitus. I saw the sound relief ad on TV. Called the Golden office (the closest to me) talked to Linda she was very friendly and we made an appointment that fit my busy schedule. Meet with Dr. Kate she tested me, we talked about my hearing loss and tinnitus. I tried some hearing aids and WOW I CAN HEAR. She stays in touch with me by email. It's only been about 6 weeks. I'll be making a follow up appointment after the the Holiday season. Thank you for everything so far ”
12/23/2018 Review submitted online
Clinic details
Sound Relief Tinnitus & Hearing Center in Golden provides focused evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. Dr. Kaela Fasman, Au.D., CCC-A, CH-TM, and Dr. Kelsey Harris, Au.D., CH-TM, have extensive experience with complex tinnitus and decreased sound tolerance. Both receive direct mentorship from founder Dr. Julie Prutsman, Au.D., CH-TM, a nationally recognized tinnitus specialist. As an independent, family-owned practice, Sound Relief bases recommendations solely on patient needs and best available evidence.
Hearing care services
Golden uses The Sound Relief Method, an integrated tinnitus-management approach combining customized sound therapy, principles of Tinnitus Retraining Therapy (TRT), and counseling strategies informed by cognitive and behavioral research. This method addresses auditory pathways and neurological responses involved in tinnitus and sound hypersensitivity. The Golden practice also provides comprehensive diagnostic hearing evaluations and individualized hearing-technology solutions based on communication needs, listening environments common to mountain communities, and patient preferences.
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | Closed |
| Saturday | Closed |
| Evening and/or weekend hours available by appointment. Please call to schedule. | |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details