Staff
Shanna Dewsnup,
AuD, , CCC-A, FAAA
Doctor of Audiology
Dr. Shanna Dewsnup is licensed in Arizona as a doctor of audiology and Dispensing Audiologist. She obtained her bachelor’s degree in Communication Sciences and Disorders, with an emphasis in Deaf Education, from Utah State University. She also studied at the University of Cincinnati where she obtained her degree as a Doctor of Audiology.
Dr. Dewsnup is Board Certified by the American Board of Audiology and is a member of the American Academy of Audiology and the American Speech-Language and Hearing Association. She specializes in difficult hearing aid fittings and hearing rehabilitation. Dr. Dewsnup is an expert in hearing aid technology and hearing aid fittings.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 7 verified patient reviews for Happy Ears Hearing Center - Peoria! Their average review score is 3.86 () from 7 reviews.
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“My first introduction was a quick visit to see if they accepted my insurance and make an appointment. I was told they did accept my MA Cigna card. I arrived 30 minutes early with completed paperwork. My appt. Was at 3pm but by 345pm I was told Matthew still had 2 patients and it would be awhile. So I was shuffled to Rylee and went over my expectations. She promptly stated my Insurance had no benefits. Not true. I was shopping around and was told so by providers. Anyway she stated 5k was minimum cost but I could finance with credit. When I declined that poor offer with no alternative offered not even a hearing exam, which I was told was free, the conversation ended and I was escorted out. Poor service by a trainee. I'll find a supplier and a good deal. Sorry you all just didn't meet my needs nor care to. If I'd have to pay 75. For a missed appt. Why can you at least be on time? ”
Received 05/05/2025Official Response from Happy Ears Hearing Center - Peoria:“Hi Sharon. Thank you for your review. It looks like you were seen at a different Happy Ears location. We apologize that you had to wait so long for your appointment. I know most of our locations try to stay on-time for all of our visits, however, some patients occasionally require more time that expected. Happy Ears Hearing Center is contracted with Cigna and many Cigna plans. However, it is impossible for our front office staff to look at a card and know if your specific plan has coverage or not. It requires one of our insurance specialists to call your insurance and spend about 30 minutes on the phone to determine what your coverage is. That is usually done in the office during your visit. We recommend that patients call their insurance ahead of time to find out who is "in-network" with their specific plan to avoid the frustrations with coverage. Since so many insurers have multiple options, some of which go through 3rd parties, it's not as easy as saying you have coverage because you have Cigna. Some Cigna plans have great coverage, some have discount plans, and some don't have coverage at all. Dr. Ellett is not a tech, she is a provider. We would recommend you call your insurance company to find out who is in network with your specific plan. We are contracted with Cigna, but not all Cigna plans have hearing coverage through the Cigna network. ”
“I saw Dr. Halterman today. She is amazing. The office runs really smooth. Everyone is friendly. I didn't feel rushed. I feel like it was a very extensive hearing exam with advice on where to go from here with my hearing issues and a referral to the appropriate doctor for follow up. I also didn't feel pressured and she answered all my questions before I left. Would highly recommend! ”
“Shanna was a great audiologist and very skilled in her career. Shanna was very pleasant and friendly. She handled my hearing needs expertly. Was a pleasure to be there. The office personnel was very helpful and friendly. Happy ears made me feel like family. They are great and I highly recommend them. ”
“Big Zero tinnitus. $200.00 for suggesting going back to where we started. Appointment supposedly one hour. Not! Don't waste your money there for tinnitus. No real advice even.”
“I visited Happy Ears yesterday and saw Dr. Patton, she was very helpful, informative and answered all of my questions. Was very satisfied with my visit and feel I have a good understanding of my hearing issues.”
Clinic details
Happy Ears Hearing Center not only specializes in treating difficult cases of hearing loss, but in 2021 we proudly began a partnership with The American Institute of Balance and are now a Center for Specialty Care for patients who have dizziness and imbalance disorders Our office has audiologists who are experienced in treating all types of non-surgical hearing disorders and surgical hearing disorders. Happy Ears Hearing Center uses state of the art diagnostic equipment for testing, and real-ear measurement when fitting hearing devices. Real-ear measurement is the only way to ensure a completely accurate hearing aid fitting. If you currently struggle with your hearing technology, the most likely cause is that you were fit in-appropriately without the proper measuring tools. We offer you virtually every treatment option when it comes to hearing devices and rehabilitation.
At Happy Ears Hearing Center, we know how important your hearing is to your life and your relationships. That is why our audiologists pride themselves on being experts on the latest hearing technology. We take pride in educating you and your family about hearing healthcare, options of treatment for your lifestyle and hearing expectations, and we make appropriate referrals as needed. We are constantly striving to set the highest standards for quality hearing healthcare in Arizona.
Hearing Aids for your Hearing Loss:
- Oticon
- PHONAK
- ReSound
- Signia
- WIDEX
- Starkey
- Unitron
- Lyric
- AB Advanced Bionics
- Cochlear
Hearing care services
Happy Ears Hearing Center Offers:
- Diagnostic hearing evaluation to determine; whether or not a hearing loss exists, possible cause, degree and type of loss, whether the hearing loss exist in one or both ears, your best treatment options or if a medical referral is necessary.
- Pediatric services, including hearing tests, cochlear implants, and referrals to speech therapists.
- Retirement community partnerships
- Tympanometry an examination used to test the condition of the middle ear and mobility of the eardrum (tympanic membrane) and the conduction bones.
- Hearing aid fittings/dispensing
- Hearing aid sales
- Latest hearing aid technology with Bluetooth connectivity
- Custom fit hearing aids
- Full 3YR warranties on all technology levels
- Worry-Free Guarantee - with a 45 day trial period
- Returns or exchanges hassle free
- Bone anchored hearing aid demonstrations, fittings and adjustments
- Hearing aid programming and adjustments
- Real Ear Measurement (REM) the most important measurement performed while programming hearing aids, in order to have an accurate fitting
- Cochlear implant evaluations and mappings now close to you
- Advanced Bionics Cochlear Implant
- Cerumen (Wax) safely removed and managed
- Specialty center for, imbalance, vertigo and dizziness disorders
- Hearing aid accessories including mobile phone accessories and TV streamers for each manufacturer that stream sound directly to your hearing devices
- Telehealth and remote programming
- We accept most insurance plans
Our audiologists understand how tinnitus can negatively affect someone’s quality of life. We love helping individuals who are suffering from tinnitus receive treatment that works to regain their happiness. People describe hearing different tinnitus sounds in their ears such as: Ringing, Buzzing, Hissing, Screeching, Whooshing and other sounds.
Custom Ear Molds and Plugs:
We provide custom hearing protection as well as custom molds for iPods. We also sell Musician Plugs ER-9, 15, 25 and Musician’s Monitors.
Hours of operation
| Sunday | Closed |
| Monday | 8 am - 5 pm by appointment |
| Tuesday | 9 am - 5 pm by appointment |
| Wednesday | 8 am - 5 pm by appointment |
| Thursday | 8 am - 5 pm by appointment |
| Friday | 8 am - 2:30 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details