Professional Hearing Healthcare Associates

33 Lyman St Ste 103A Westborough, MA 01581

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(508) 948-0264

Staff

Photo of Alex Lee, BC-HIS from Professional Hearing Healthcare Associates

Alex Lee,
BC-HIS

Board Certified in Hearing Instrument Sciences

Alex is a Board Certified Hearing Instrument Specialist and has many years of experience wearing hearing aids. He was diagnosed with a hearing loss in the first grade and has a passion for helping others that are hard of hearing. As a person with hearing loss, he understands the challenges that other people with hearing loss face and is acutely aware of the advantages and limitations of hearing aids. He is continually evaluating the latest improvements in hearing technology.

Alex served as a Peace Corps Volunteer in Albania for 27 months. He collaborated with the local municipality and residents to fund and install a community playground. His most fulfilling accomplishments involved leading and organizing environmental protection projects with high school students.

He holds a Bachelor’s degree in Management from Fairfield University. He enjoys playing the guitar, traveling, and trying new foods. Alex has a mild, flat hearing loss on his left ear and a mild-moderate “cookie-bite” loss on his right ear.

Photo of Peter Lee, BC-HIS from Professional Hearing Healthcare Associates

Peter Lee,
BC-HIS

Board Certified in Hearing Instrument Sciences

Peter Lee is a board-certified Hearing Instrument Specialist and the founder of Professional Hearing Healthcare Associates. With more than 20 years of experience, he specializes in the testing, diagnosis, and rehabilitation of hearing loss.

He earned a B.S. in Mechanical Engineering from Tufts University and an M.B.A. from Boston University. This unique combination of technical and business expertise provides him with exceptional insight into evaluating, diagnosing, fitting, and developing customized solutions for hearing challenges.

Peter is a two-term past president of the Massachusetts Hearing Society, an organization devoted to supporting individuals with hearing loss. Over the past two decades, he has also served as vice president, secretary, and board member. His advocacy work includes testifying before the Massachusetts Legislature in support of hearing aid insurance coverage for children and residents across the state. He is also an active member of the International Hearing Society.

A Massachusetts resident for many years, Peter has been married for over 30 years and is the proud father of two children. In his free time, he enjoys following his favorite local sports teams—the Patriots, Red Sox, and Celtics.

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 30 verified patient reviews for Professional Hearing Healthcare Associates! Their average review score is 4.97 () from 30 reviews.

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“Alex is a true professional and a caring clinician. My encounters have been comfortable, thorough and pleasant. Helen is so welcoming! Thank you Alex and Helen!!!”

Susan F. of Worcester, MA   
10/17/2025    Review submitted online

“ Alex is very thorough in his approach and he makes the process seamless. I have been very satisfied with each interaction that I have had in this office. ”

Joyce T. of Northborough, MA   
10/14/2025    Review submitted online

“After 20 years or more of wearing hearing aids, this is my first experience of a thorough e testing and examination of my ears, hearing aids and total explanation of all that I need to hear normally. Dr. Alex even gave me two small tools to help keep my hearing aids clean. He showed me how to use them. I am confident that my hearing will improve due to all his professional skills. Thank you”

Sister Irene M. of Marlborough, MA   
10/09/2025    Review submitted online

“Alex & Peter are great, they are so professional! I am very happy with my new hearing aids! Helen at the front desk is so polite, & very, very nice. I would recommend them to everyone who is in need of hearing aids!! Thank you Alex & Peter ”

Pat Q. of Westborough, MA   
10/08/2025    Review submitted online

“I've been going to Alex and Peter for 4 years and am 100% satisfied. Customer service is top notch. They listen, are knowledgable, explain what's going on, communicate well, and sincerely care about your hearing and comfort.”

James E. of Southborough, MA   
10/08/2025    Review submitted online

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Clinic details

We Treat you like Family

Professional Hearing Healthcare Associates offers a full range of expert hearing care services to patients of all ages. Our highly experienced clinical professionals provide complete testing, evaluations and offer the most technology advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and ensure a better quality of life through better hearing.

We are accepting new Patients

Hearing care services

Hearing Tests ►

Before starting the test our hearing providers take a careful look inside your ears to see if your hearing trouble might be due to a blockage or an issue with the ear canal or eardrum. We use an otoscope or video otoscope to get a clear detailed view of your outer ear.

Next, we'll determine the type and degree of hearing loss you may have. This may include one or more of the following hearing tests.

  • A hearing screening which measures your hearing at various frequencies 
  • A speech assessment to measure how well you hear and understand everyday conversations at different volumes
  • A middle-ear evaluation to asses how your eardrum and hearing respond to changes in air pressure.

Treatment Options ►

If you are experiencing a hearing loss, we provide personalized treatment options to fit your lifestyle. Our Advanced hearing technology is designed to address your specific type of hearing loss, helping you hear clearly and confidently again

Tinnitus Treatment and Relief Options 

If you experience constant ringing or buzzing in your ears, you may be living with tinnitus. While there is currently no cure, our experienced hearing care professionals can help reduce its impact on your daily life through personalized solutions.  In many cases, tinnitus can be managed through relaxation methods, lifestyle or diet changes,and the use of advanced hearing technology. For individuals who also experience hearing loss, a personal hearing system—such as AGX® Hearing technology can help improve hearing clarity while minimizing the perception of tinnitus. There are a number of treatment options, including:

  • AGX Hearing Technology
  • Masking
  • Tinnitus Retraining Therapy
  • Cognitive Behavioral Therapy

Our goal is to help you find relief from tinnitus so you can focus on the sounds that matter most. 

 Aural Rehabilitation ►

Adult rehabilitation may be offered in individual or group settings and generally focuses on these main points:

  • Understanding and adjusting to your specific type of hearing loss
  • Strengthening your communication and connection
  • How to use, care for, and make the most of your hearing aids
  • Exploring accessories for your hearing aids

Other Services to Support Your Hearing Health ►

  • Ear wax removal with the Earigator™.
  • Hearing aid cleaning, maintenance, and repair
  • Assistive listening devices
  • Custom hearing protection and earplugs
  • Hearing aid batteries
  • Captioned Phone Options -*Phone and service fees can be waived if a qualified hearing care professional signs a certification form detailing your hearing loss. Call us today to see if you qualify for this free service.

Affordable hearing care and financing options that fit your budget 

CareCredit® for Hearing Health

Will Professional Hearing Healthcare Associates bill my insurance?

If Professional Hearing Healthcare Associates is a preferred provider with your insurance company, we will directly bill your insurance for payment.

 

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Hearing loss simulator

Hearing loss simulator

Hours of operation

SundayClosed
Monday10 am - 5 pm
Tuesday10 am - 5 pm
Wednesday10 am - 5 pm
Thursday10 am - 5 pm
Friday10 am - 5 pm
SaturdayClosed
Evening and/or weekend hours available by appointment. Please call to schedule.

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Hearing loss simulator

Hearing loss simulator

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.