Bloomington Normal Audiology

“I have been a patient of Dr. Hanley and the staff at Bloomington Normal Audiology for a couple years now. From the first visit I was impressed with their professionalism and expertise. Lately I had noticed a decline in my hearing. A new hearing evaluation identified the change in my hearing and changes were made to my devices. My hearing is now at a very high level. I always get the feeling from Dr. Hanley that she really cares and will do her very best to improve my hearing. That level of service and concern is very much appreciated. ”

“Couldn’t have asked for an easier transition to getting an hearing aid ! Very thouogh Couldn’t have asked for a better transition to the world of hearing aids! A very patient and thorough DR.(Sarah Hanley). So now I have my hearing aids and so happy that I am now a patient of BNA audiology! A+ recommendation!! ”

“I’ve worn hearing aids for 30 years but this past January, 2022, was my first experience with Dr. McKee and BNA! It’s been nothing short of amazing!! The staff is SO patient and I certainly had LOTS of questions; especially with the Blue Tooth technology that’s a part of my new hearing aids! I’m absolutely amazed at how much better I can hear and others have noticed that difference, too! This change to Bloomington Normal Audiology is one of the best things I’ve done for my hearing! They truly care about my success! Highly recommend this facility!!”

“These professionals are thorough and provided exactly what I needed in getting started with and servicing my new hearing aides. I highly recommend them ”

“The folks at BNA are amazing! My father and husband chose BNA when contemplating help with their hearing and were happy and pleased that they did. So, when I finally decided it was time to address my own hearing challenges it was a natural choice. I could not be happier with the personal attention and care I have received. I’m enjoying the ability I now have to hear everything happening around me. I would definitely recommend BNA to everyone with a desire to improve their hearing.”

“Great, knowledgeable people to deal with. Heartily recommend ”

“Great people. ”

“The doctors and staff at Bloomington Normal Audiology were the best. Coming to terms with the fact that it is time to wear hearing devices is not always easy to accept. Dr. Johnson explained the entire process from, testing to walking out with the devices, in a very clear step by step, friendly and patient manner. I would highly recommend B/N audiology. ”

“The doctors and staff at the Bloomington office are amazing!! The patience they have shown for my mom and her new hearing aids has been remarkable. I highly recommend this facility for any of your hearing needs!!”

“I have not heard very well for many years and finally decided to get hearing aids from Bloomington Normal Audiology. After a hearing test was done, the hearing aids were set by a computer to my hearing loss. After 2 settings to the hearing aids, I am hearing sounds and voices that I have not heard for years. The hearing aids do not just increase the sound volume, they are set to your hearing needs. I think they are wonderful and Dr. McKee does everything possible to make sure the hearing aids are working to your hearing needs. I still cannot believe want hearing I had lost and what I can hear now!!!”

“A great crew to work with, especially Miss Sara!!!”

“I have been wearing hearing aids a little over a year that I had purchased from another business in Bloomington/Normal. I was very disappointed in the performance. They didn't seem to help my hearing much at all. I decided to talk to BNA and met with Dr. McKee. After a few adjustments the difference was incredible. The Dr. was genuinely concerned about my hearing loss and wanted to improve my quality of life. Dr. McKee called a week later just to check and see how I was getting along. BNA is a great place to do business and I highly recommend them!!”

“I am so pleased with the professionalism of the audiologists and staff at Bloomington Normal Audiology. The hearing test was thorough and comprehensive. Explanations and information concise and easy to understand. My hearing aids perform well, are comfortable and follow-up visits maintain their operational capacity.”

“Dr. McKee and Staff are the very best in the region. I was dealing with nerve damage that they understood was more than just amplification. I was also outside their network and they worked through that to find me a solution on a partial payment. I have no reservation about driving 45 miles. They are they best in the region. ”

“My Mother is 87 and is hearing better now than she has in ages. The doctors are up on the latest technologies and are passionate about their patients ability to hear well regardless of age. They have open hours on Weekdays to have hearing aids "checked" and even volunteer at a local assisted living facility. I highly recommend them ”

“I was apprehensive about wearing hearing aids, but am now pleased with them...and pleasantly surprised that I often forget that I'm wearing them. Having hearing aids has helped me during family (and other) gatherings because I can participate in conversations. Before, I wasn't sure I had heard what someone said, so was uncomfortable and reluctant to talk much.”

“I have worked with Dr Chalmers for many years and really enjoy working with her. She does everything she can to make sure my hearing aids work as designed. She is professional in every way.”

“The whole experience was pleasant and professional. Sara Hanley Au.D. was most helpful. I recommend Bloomington Normal Audiology to anyone with hearing loss. The technology is amazing!”

“Dr. Hanley provided professional and attentive service. The office was also helpful and friendly. ”

“I appreciated that I was not rushed. They took ample time to assure testing was accurate. The follow up was good for adjusting devices. I would recommend to others. The office staff and Dr. were very professional. Good Experience. ”

“Dr. Hanley made my hearing test and adjustment period a very successful experience. Going into this I had some uncertainty based on speaking to friends who were unhappy with their hearing aids. My experience was just the opposite. I am happy with my hearing aids. ”

“I liked the excellent care that was shown, the quality of care, the way all was explained, and the follow-up appointments to get the best adjustments on my hearing aid. ”

“The sales, service, and friendly is what I liked best. I would recommend to anybody. Very, very helpful. ”

“Dr. and staff were very friendly. He replaced the HA retention strip. At checkout, Dr. said "No charge, Merry Christmas." How often does that happen? ”

“She was very patient with Dad. She made sure he understood what she was saying to him, and she tried a different number of ways to answer his questions.”

“She was thorough. She monitored the machinery. She inspected the hearing aids just fine.”

“I can hear! I was concerned about ALL background noise just being amplified and conversation being lost. I can hear conversations, television, music ... all without neighbors being offended! Thank you for your caring staff and providing a quality product. ”

“Dr. Rock has been very patient with me. She is very good at helping me. ”

“From the moment I came to you the staff and Dr. Rock have made me comfortable. Dr. Rock has listened to my needs and accommodated me with understanding and advise. The process has been effective and plesant for me all the way around. Thanks.”

“The service. The professionalism. The careing. ”

“I appreciate their personal attention to my specific needs, follow up with issues I had w/iPhone app and special scheduling to meet my needs. Very friendly & professional. ”

“I like the care everyone in the office treated me. Equipment I received was excellent and if it wasn't they took care of it. ”

“Great service, great products. Testing and follow-up is excellent.”

“This is by far the most professional office in the B-N area. They do not hard sell hearing aide solutions like other places in town. Dr. McKee is thoughtful and caring in her approach to dealing with her patients. They do their own repairs on site which is super convenient! I love these guys ;-)”

“She was patient. ”

“Dr. Billingsly is an excellent audiologist. She worked with me to restore a hearing loss through the use of hearing aids that I thought could never be recovered. I have recommended her to several friends. She worked with me, listened to my needs, and came up with a solution that works well for me. Thank you Dr. Billingsly!”

“Very professional. They take time to explain the needed procedures and the why of it.”

“Everything was explained very well through the testing and exam. There were very helpful in picking out which hearing aid would be right for me. They gave me alot of confidence and I trust them alot.”

“They were very informative, attentive to my needs and were very helpful and professional at all times.”

“The personnel were very pleasant to deal with. Dr. McKee was exceptionally knowledgeable, kind and considerate in making sure that with my arthritis, I was able to manage the hearing aids.”

“I appreciate the fact that whenever I stop by or phone the office, the staff is helpful, friendly, and professional. In today's healthcare climate, it is rare to find a practice where a patient is given the time and individual attention he or she deserves. B-N Audiology and Dr. D. Billingsly have consistently provided me with state-of-the-art hearing assessment and care. I have wholeheartedly recommended them to friends and relatives. Auditory care just doesn't get any better than B-N Audiology!”

“They are willing to work with me.”

“I first saw Arica Rock at the Pontiac office,where she gave me a very through hearing exam. We then discussed my various options for my life style. She gave me a place on the internet to further look up my options so when I went back I knew what I wanted to order. I have now had my new hearing aids for a month, and I couldn't be happier with my decision. Arica has helped me to enjoy all the things I was missing out on. I feel like I have a new lease on life. Thank you to all the good people at Bloomington Audiology ,”

“Dr. Billingsly was very thorough in her examination and explanation of my hearing loss. She met with me and my wife and explained the various aids available and her recommendation based on my lifestyle to minimize my type of hearing loss. She has since met with me twice to make fine adjustments to the hearing aids. I am very pleased with the entire experience and would highly recommend Bloomington Normal Audiology to anyone needing help hearing. ”

“All aspects of my testing, fitting and instructions were very professional. The pricing was very compatible. I am very pleased with the results.”

“Arica Rock was friendly, courteous, kind, helpful, understanding and proficient. The rest of the office staff was great.”

“I like the delightful doctor, intense exam and follow-up exams.”

“Audiologist was thorough, patient and not pushy about purchasing hearing aids. However, I did purchase them. ”

“From the front office staff to the audiologists, they are very personable, professional and treat you as a person. Audiologists are all doctors of audiology and well prepared. I like that they are a professional office and not some franchise. ”

“I would like to recommend Bloomington Normal Audiology to anyone needing help with a hearing problem. I was very pleased with their expertise, their friendliness and the amazing improvement in my hearing. ”

“I echo what Kevin O. Said about Dr. Billingsly! She is very thorough; took the time to explain my options and answer my many questions. Her recommendation for my hearing needs made my decision very easy. Yes, I recommend BN Audiology!”

“Very professional, sincere, knowledgeable and friendly. A very good place to go if you need any hearing audiologists office. The help was also great! ”

“Dr. Billingly is an excellent audiologist. She did an excellent job in explaining my hearing test results and laying out my various options. She worked with me to come up with a solution that meets my lifestyle and needs. You can tell that she cares about her patients. I would definitely recommend Bloomington Normal Audiology to others. ”

“I have only been there once, but I was pleased with the service.”

“I liked the doctor!”

“I liked Dr. McKee and the skill and patience she has.”