Hearing Services of Nashville LLC

“I only went one time and it was clear I needed to go back to my specialist before they could really assess my hearing. I appreciate the transparency. I also appreciate how they went out of their way to get me scheduled with the specialist in a timely manner. Not to mention the doctor had a wonderful disposition. ”

“The staff are always friendly, knowledgeable, and accommodating!!! They have always been courteous and welcoming——feels like going to an office filled with friends to help you. Always great!! ”

“The physician was very personable, knowledgeable, explained the tests she was performing, and the results of the test. She encouraged questions and answered all questions that were of a concern for me. I would return to this practice should I have further hearing issues.”

“Their professional altitude and cheerful service make every visit a positive experience.”

“Andrea is a wonderful. She is caring and listen to you concerns. Always trying to make hearing better. ”

“Dr. Alderson has been so very patient with me for months while we worked on getting the optimum results with some hearing aids (the difficulty was due to an unusual problem with my left ear). She is most knowledgeable and professional, but also friendly and caring. Eddie, at the front desk, was also friendly and welcoming, and was patient when I needed to re-schedule an appointment.”

“Both the receptionist and doctor are very professional, always with a smile to make you feel welcome. ”

“Dedicated to their patients, efficient and courteous.”

“Always great service. They make you feel at home and treat you like you are important to them. ”

“Great service and friendly people.”

“Always best service whenever you want or need it. They always listen and help in every way if you have a problem. Thank each of you for your service’s.”

“This group is the best! They keep you informed of appointments and willingly change them if necessary. Andrea is the best, she takes time to listen to hearing problems you may be experiencing and doesn't rush you out like most doctors. I appreciate them so much.”

“I went in to get a retainer clip repaired, Ms. Darlene went above what was needed and cleaned the ear piece and assured everything was woking correctly. I have always had the greatest service from Hearing Services, i travel about 70 miles to their locations when i may need to go. That is how great the services are. I am grateful they restored the gift of my hearing to me reveal years ago. I can hear the wonderful sounds of nature and my loved ones! Thank you!”

“Always greeted with a smile. They go above and beyond to make sure your hearing is top priority. ”

“Very helpful & highly recommended,concerned that I had no needs Update - April 2024 - A visit at this office is always wonderful,very helpful,educational & very inviting.The office is all very wholesome. ”

“Friendly, professional, and caring staff and the wait time in the waiting room is minimal. I usually dread doctor appointments, but I don't mind keeping this one. Very pleasant experience every time!”

“You’re in good hands with this group. They care about you and listen to what you need. I went in with one hearing aid that was not working. The Dr. checked it out, and I was expecting the worst and she came back with a smile and said “I fixed it”, whew relief!!!”

“I was getting an echo of sorts. She changed the domes on my hearing aids. They fit tightly in my ear, no more echo. ”

“Great service. They go above and beyond to make sure that you get the best hearing aids possible. I’ve had issues with the fit of my hearing aids and they have done everything possible to get a comfortable fit. Highly recommend them.”

“They go over and beyond to help you. I’ve been wearing a hearing aid since I was 3, never have I had this kind of customer service. They genuinely care. I recommend them 1000x. ”

“Excellent service and doctors.”

“Was very professional and courteous.”

“Everyone is so kind & helpful!! ”

“Dr. Alderson has helped me keep my hearing over the past 4 years. She is knowledgeable, patient, and helpful and quick in solving problems. I recommend her highly. Working with her office is personal -- didn't have to set up a patient portal, talk to robots, etc. ”

“Dr. Alderson is always very helpful in meeting my hearing needs. There is never a long wait to see her. She is very attentive to my concerns. ”

“My experience has been so gratifying. Professional and caring attention to my hearing needs Thank you Dr. Alderson”

“My mom is a client here and we have been very happy with their services. I have accompanied her to nearly every appointment and the doctors has never had a problem answering my questions even though I am not their client. They treat my mom (and me) respectfully and will get her in ahead of a scheduled appointment when she feels she needs an adjustment between regular appointments. We've been very pleased overall with Hearing Services of Nashville.”

“My experiences with Andrea have always been positive. She is very thorough and never tries to rush you out ofthe office. My experiences with Andrea have always been positive. She is very thorough and never tries to rush you out of the office. I highly recommend her for any hearing aid needs. ”

“Andrea Alderson is wonderful. She is very attentive and caring. I’ve been going to hear for last two years and never had a complaint. I highly recommend Hearing Services of Nashville. ”

“My appointments for my hearing test and hearing aid evaluation with Dr. Alderson was an excellent experience; Very professional and comprehensive. I would recommend Dr. Alderson and her office to anyone in need of hearing services. ”

“This place was awesome, I have anxiety and even being put in a booth I was comfortable and my anxiety was fine, so professional and walked me through everything she was doing”

“I had very bad ear infection that resulted in perforated ear drum and sudden decrease in hearing. I was very frustrated about my condition, so it was really great to find super friendly and understanding environment at the Hearing Services. They were very patient and supportive at every step from scheduling an appointment to discussion of my results. I would highly recommend Hearing Services to anyone who is hoping to get great service from truly dedicated, highly professional people.”

“I’ve been going to Dr. Alderson for years. She is the absolute best audiologist. She’s goes above and beyond. Every time I go to the office, I feel like family instead of a patient. She’s stuck with me ☺️”

“Great service and friendly staff. Free batteries and supplies. ”

“Very professional staff.. each aspect of the hearing was explained as we went along. Then Andrea went through the results answering the questions I had. Andrea goes the extra mile to ensure your satisfaction. Will recommend her to my friends.”

“Excellent customer service. Very happy with Andrea. She takes the time to really listen to my concerns and treats me with respect and care. ”

“I always get excellent service. ”

“Excellent! Andrea West-Alderson, Audiologist, is thorough, knowledgeable, and kind. She makes it a point to spend whatever amount of time you need answering any and all questions related to one's hearing loss, hearing aids. She never rushes you. Carol the receiptionist is always cheerful and ready to help in any way she can. ”

“I would recommend her service. Very professional. Updated November 2022: Andrea is very interested in what is going on with my hearing and life. I have been a patient for seven years. Wonderful experience. ”

“Been going to Dr Alderson few years now. Helped me find what device is best for me and answer all questions that pop in my head. She is very friendly, knowledgeable and patient. Would recommend to anyone looking for audiologist. ”

“The staff is extremely friendly and Dr. Alderson is very knowledgeable and helpful. I highly recommend them for your hearing problems.”

“Dr. Alderson has been so professional and kind in helping me adjust to my hearing aids. I was very hesitant and concerned initially, as this is my first experience with having hearing aids. She has answered every question and solved every problem that I was having. She has been such a blessing and I have told my friends and family about my positive experience. Everyone in the office has been great as well!”

“Everyone there is so nice & courteous! If I have any problems with my hearing aids Dr. Alderson goes above and beyond to correct them. Also, never in waiting room more than a few minutes! ”

“Carol was kind, patient and thorough. Dr. Alderson was great with my mom!”

“Appointments are always the BEST! Always on time and takes the extra time if I have any issues. I have been going here for years and never have a problem. No reason to go anywhere else. ”

“Every appointment has been very good, always on time and great customer service. One of my Hearing Aids had quite working, I was in the office 15 minutes and Dr. Alderson found the problem fixed it and I was out in 25 minutes. What great service! Highly recomend Dr. Alderson...”

“Dr. Alderson always takes excellent care of me and my hearing aids. ”

“Dr. Alderson is thorough, professional, and friendly. She answers all questions and makes sure you understand. She makes suggestions but does not pressure one to purchase items. Carole is a delight and takes excellent care of patients.”

“I have been going to Dr. Alderson since I have been on Medicare. Luckily, I only see her once a year for my annual hearing check up. Her office staff is very welcoming, polite and friendly. Dr. Alderson is very professional and takes the time to get to know her clients. She does a thorough audiological check up and discuss’s the results, with any recommendations, at the end of the testing. ”

“The friendliness of the staff is the first thing one notices. This is followed by the professionalism of Dr. Andrea. She takes time to really understand what’s going on with my hearing and is committed to finding a solution. I love my hearing aids and enjoy being engaged in conversations.”

“I am new to this process, but Dr. Alderson was professional and helpful. I am looking forward to receiving my new hearing aids!”

“Very professional. Answered all my questions. Five stars well deserved.”

“Very professional and excellent service”

“I’m new to the area but have been wearing hearing aids for the past eight years. I found Dr Alderson by chance and am very pleased with her and her staff. This is a very caring and patient office. I highly recommend them. ”

“Dr. Alderson is simply amazing! Her bedside manners are wonderful. I was devastated by the news that I had some permanent hearing loss in both ears at my age. She helped to ease my anxieties about wearing hearing aids. I am grateful to be blessed with such a knowledgeable and sweet audiologist.”

“Always gives great service ”

“Andrea takes her time, is thorough and provides the very best in service, product and management!”

“Always great professional help from these folks. I trust them for all my hearing aid needs. ”

“This office had a very warm climate. Very patient with all my questions, which were a lot, and answered them to my satisfaction. The dr went above and beyond to help me replace my left hearing aid. I would highly recommend this facility to those with hearing loss.”

“From the first visit Dr. Alderson and the staff have been nothing but gracious and patient with me. I can't imagine going anywhere else!”

“I'm a long time client and I keep coming back because of the professionalism of Dr Alderson and her staff”

“My first visit to Hearing Services of Nashville; everyone was very friendly and the audiologist was very thorough in performing my hearing exam explaining each step of the process. I would definitely recommend Hearing Services of Nashville.”

“Awesome folks sho have completely taken care of my hearing problem. Really take great care of me!!”

“Have previously been to other hearing aid companies and was very happy with Hearing Services of Nashville. Service, convenience and total compassion with your needs”

“As always, everyone connected with this friendly, welcoming and diligent about their care—-regarding your needs, appointments and all other phases of care they provide. Thanks for your care and concern—-always professional and friendly. I would highly recommend them to anyone needing hearing services.”

“Great caring service”

“Have been coming here for years. Have always been treated with the utmost respect . Andrea has always taken the time to listen and take care of any problems that I may have. Would hightly recommend Hearing Services of Nashville. ”

“Very professional,knowledgeable and helpful ”

“Been going to her 3 years. I think she is the best, takes time and listens to what you say. Very pleased with the service.”

“Very pleased with the service I received ”

“Great staff, extremely helpful. ”

“Very knowledgeable, friendly staff. ”

“very nice and safe”

“Been going to Dr Alderson since I first noticed my hearing loss. Got my first pair of hearing aids with her. She’s helped me with finding the best audio equipment for me. Excellent patient services. ”

“Excellent service! Love the drive up service to drop off and pick up supplies, cleanings during the outbreak of COVID. Safe and convenient. Thank you very much.”

“We have been going for almost a year and are completely satisfied with hearing aids and Dr. Alderson is wonderful. She works hard to get us where we want to be with perfect hearing. I would recommend her to anyone who is in need with hearing problems. She will open up a whole new world to hearing things you haven't been able to hear in a while. ”

“They have been my hearing doctor for at least 15 years possibly more. I would not still be there if they weren’t the best. I travel all the way from Brentwoood to Bellevue when there are hearing doctors closer. ”

“Dr. Anderson was wonderful took all the time I needed for my questions. I would recommend her highly.”

“always friendly and helpful. great service. ”

“As a musician, I was horrified at the hearing loss I was experiencing. Thanks to Dr. Alderson, I am now able to continue to play and appreciate music. I appreciate the service and am very pleased with the professionalism and enthusiasm she and her staff exhibit in helping me through a very trying time with my hearing loss.”

“Dr. Alderson is the absolute best. She’s very attentive and make sure all your needs and questions are met. She’s stuck with me as patient. I consider her Family. ”

“Very thorough and professional! Was happy to get an explanation on my issue and ready to move forward with treatment! Thank you for giving me answers!”

“Excellent service, great staff and explained everything well”

“Great service and a great staff!”

“Dr. Alderson is a caring and competent person, willing to devote as much time as needed to make adjustments, answer questions etc.”

“Andrea was thorough and very good at explaining tests taken and all about my needs and much appreciated testing out aids before buying. Very professional young lady and easy to talk to and answered all my needs Thank you!!!”

“Could not ask for better service. ”

“I have been wearing hearing aids for 12 years, and my audiologist recently retired. I am new to the offices of Hearing Services of Nashville, but Sarah Robinson provided excellent service to me. Not only is she well educated, but soft spoken and is engaged during my visit. She is not a pushy salesman, but interested in me personally. I would highly recommend anyone who is considering hearing aids, or already wears them, to visit her.”

“I've had hearing aids since 1995. I had my hearing tested because my coworkers said they had to repeat things. I've gradually had to have more powerful hearing aids as my hearing has declined. Dr. Alderson has provided excellent service both during and after new hearing aids were purchased.”

“Customer service is first. Genuine interest in patient. I am a newbie with aids and appreciate sincerity of Andrea Alderson and her concern. The fact she graduated from a "good" school is a plus. Jim (UTK Alum '71) ”

“I have my aids about two years and have had excellent results. Could not ask for better service than I have received from Dr. Alderson. Would recommend Hearing Services of Nashville to anyone. Very pleased with product and service.”

“Excellent service and a great staff. Andrea has always taken the time to answer any question I may have had and I have never felt like she was just trying to get me in and out. I have recommended her to several people at church as well as friends that are having difficulties with hearing. ”

“I had an excellent experience”

“Andrea listens to my concerns and then addresses them with efficiency and understanding. I have been very pleased with the services I have receive and would not hesitate to refer others to her.”

“My experience has be nothing but great. Anytime I have any type of problem or question they are on top of it immediately. They are always patient as I sometimes have difficulty deciding the tone or sound settings that work best for me. I am 93 and things often take longer for me. Professional, courteous, and friendly. Over the years I have had numerous hearing professionals. These ladies are #1 in my book. ”

“Great place”

“I have been going to this office since 2006 I purchased my second pair of hearing aids from them and soon to be purchasing my third pair. I think that alone says a lot about their service. Very professional they know their business. I highly recommend them! !!”